ice machine broken. pool not open

breakfast was not a big extravaganza

just one think, we missed scrambled eggs on breakfast.

breakfast i missed my hotel scramble eggs. lol.

i was a little upset but the girl in the morning made up for it, she was very nice & helpful at breakfast

pool and hot tub were awesome

i did not eat breakfast. location suited my needs.

great pool!

breakfast terrible, but understand the conditions.

only “complaint” i have is that the pool was way too hot so hot i felt sick being in there

breakfast clean facility and quite

the pool and spa are great!

nice staff and clean pool

staff was friendly attentive and accommodating; everything was clean; the pool and hot tub were nice without a heavy chlorine presence

the free breakfast was actually as good or better that some hotels we

i was traveling with my elderly mother and was able to get an early check in and the handicap room was great and was close to the door

pool area was not cleaned from day to day

i really liked the fact the pool was open also

breakfast was full and fresh

cleanliness and breakfast

5 feet); breakfast was very well stocked and clean with great staff on

worked great for us and the breakfast was really nice

we had fun in the pool. the breakfast was good.

the hot breakfast was definitely above average (amazing variety of toppings at the hot oatmeal bar

breakfast was good and we liked the variety of things in the shop, very convenient

breakfast had plenty of selections and was great

they had a great free breakfast every morning

breakfast was very nice. i felt very relaxed and comfortable.

pool was a great feature as well

i liked the size of the room. it was very clean. plenty of room for 2 adults and 3 kids.

everything was great. the pool, breakfast.

hours for the pool to short

it was clean, the pool area was great, and the decor was pleasing to the eye.

convenient location and nice big pool area!

the pool was clean and well maintained

the front desk (2 men) were amazing and so was the breakfast lady (pat

they didn't have a continental breakfast.

grab and go breakfast.

breakfast room was excellent and accommodating

was poor, no remote for tv, safe did not work, dirty towels at the pool, gym was dirty, no paper cups for water, stairways dirty, employees not engaged

friendly front desk, they let our family use the breakfast room for pizza & extra family time.

great location, friendly staff, great pool.

room was very clean! breakfast was delicious with many options. pool was clean and quiet.

was very clean, pool room was very nice and the water was perfect

the staff was nice and engaging, everything was kept clean, pool access hours were great and the location was phenomenal relative to where we needed to go

great w kids friendly nice staff

kids played in the pool and that was a plus

didnt seem concerned with 11 kids in hotel was playing tag and hide n go seek in around the whole hotel

the pool was great, my kids really enjoyed it

that was a major plus for my kids

the staff was so nice, and they offered fresh fruit and other things as breakfast

quiet room, good shower, good breakfast

room and the ability to park right in front of the room

comfort and cleanliness! breakfast is continental. keurig in the room!

the staff was very pleasant, the room was large and clean, and the breakfast was satisfactory.

the floor was sticky.. the carpet full of dirts. wifi did not work.

wifi was absolutely terrible

wifi was not good in my room...

clean room great wifi and cozy beds

ve been at other rris in the area and service is

near i 270 ramp and columbus, oh. decent mattresses and strong wifi.

time room mixup which i did not know until i was trying to get on the wifi

reliable wifi service included

kids running the hallways on a saturday morning but that's parenting

t tub & pool, gym, in-house restaurant)

pool should be warm to touch

having the full kitchen was wonderful

close to home , close to home , accommodating and clean to our standard jackpot even the morning breakfast was pleasant and had friendly staff

nice hotel, clean, good value and we were surprised there was a kitchen in the room for our use!

the pool, the fridge and the laundry facilities.

breakfast was lame - bring back the full breakfast please

pool closed but fitness center open

the breakfast was great

breakfast and happy hour!

children loved the pool and the exercise room

would of been nice to have a better breakfast

i usually stay 5-7 nights and the kitchen is great. full-size refrigerator with great freezer.

the breakfast need more items

breakfast could be better than just muffins and coffee

complimentary breakfast is not much (just coffee, muffins and granola bars), but with so many eateries in the

staff was friendly and breakfast was on time

clean, great breakfast, indoor pool and spacious room

i came with my boyfriend and our 3 kids

we were so happy with the layout and the kitchen space

the restriction to pool,gym,and hot breakfast the price should have been adjusted

breakfast could have been better..not well stocked.

breakfast was behind desk because of covid

our key card didn't work coming in from the courts to the pool

the kitchen was fully equipped with kitchen ware

the amount of space our room had plus a mini-kitchen was incredibly convenient and nice for my partner and i who enjoy cooking

i like how there were a few silverware and dishes supplied for you when you needed to use the kitchen

it's actually quite big and there was a full kitchen a full frigerator everything which was super nice

the full kitchen

the room had a kitchen and couple of nights they had a social hour with food provided

you can bring your towels to the laundry room on campus and they’ll exchange the towels for you

breakfast is nothing to write home about. they can definitely do a little better on that aspect

breakfast and friendly front desk worker.

didn't like the fact of having a full kitchen and not having all the utensils available in my room

only downside to this hotel is the grab and go breakfast

when the sofa bed pulled out had to climb over to get to the door into kitchen.

more gluten free breakfast options are needed

very nice place. clean comfortable rooms. nice pool area. staff was fantastic.

the pool was open

excellent variety of breakfast options in the morning

breakfast was significantly better than expectations

location was perfect and the property was new and it had a laundry room which was perfect since i stayed for 2

ev charging and a clean room

it has a great fitness center for a hotel

the breakfast had a nice variety and freshness

prices at the bar for drinks was ridiculous and no signs posted about prices of drinks until drinks were served

breakfast was bad but we went out to grab food afterwards

beautiful property. very comfortable. exceptionally clean!!!! great breakfast!

clean room staff very friendly late check out time location

don’t get the room by the exterior door and pool. extremely loud.

pool not open...though access to a gym was great!

pool was nice

the breakfast was awesome with diversity of choices and the area clean and nice setting

staff - efficient check in, consistent greetings upon entering lobby, stocked breakfast

breakfast didn’t have much of a selection

the screaming kids and the people running up and down the hall to 1 am

breakfast should have more varieties

the microwave oven at the breakfast bar was complicated for seniors to operate?

free breakfast

staff, nice room, excellent breakfast and “kick back cocktail party”

friendliness of staffud83dudc4fud83dudc4f loved the pool, hot tub area

pool was indoor and outdoor and very nice

like the free beverages and foods also the pool

pool and staff were incredible

breakfast was dry- cereal and bagels only

breakfast was dry- cereal and bagels only

bagels/ toast, yogurt,, juice, coffee, milk, water,, biscuits and gravy, except no eggs for breakfast

breakfast could have had better hours for guest.

breakfast included, even during covid

pool was great for kids, breakfast every morning was hot and fresh, no issues with getting more blankets and pillows

suppose to have 1-queen bed and a pullout couch to accommodate 3 adults and 2 pre teen kids

we got to use the grills and pool.

clean rooms, clean pool

breakfast is above average, plenty of options

the breakfast bar was great.

expected the breakfast to just be prepackaged food such as muffins and i was super surprised and excited to see

really enjoyed the exceptionally clean and comfortable accommodations, and the outdoor pool made for a wonderfully relaxing july day

staff is excellent and everyone was great ud83dudc4d the breakfast was very good and there was plenty of food to accommodate everyone

loved the breakfast the staff was great

the pool was smaller than i expected

breakfast looked great

i think the pool needs a good scrubbing but that did not stop me from staying in it for an hour.

breakfast was excellent, room was clean and very comfortable

the hot breakfast began early which was great for us when we left early for the wilds but available later

great to have a little kitchen

location great great staff lots of space loved having a kitchen

even had a kitchen and a stove

room have full kitchen which is a plus

kitchen equipment provided from the start

breakfast was great, very clean hotel, and doggy bags were outside by grass for our furry friends

they have full kitchen in the rooms with a full fridge as well as being pet friendly

the staff was very friendly and the breakfast was delicious and the hotel price match!!!

very clean. great kitchen. great beds

the room is spacious and includes a simple kitchen area.

pool walking area

breakfast options were good! service was amazing. overall clean place and quiet.

like the breakfast and coffee was good

breakfast was not ready at 6 am and we were needing to head out early

everyone was very nice. the pool was under construction but it didn’t affect our stay.

although we didn’t use it the pool is very small!

breakfast, staff, friendliness, great facilities (clean pool, everything is new), really nice.

very clean , friendly staff, breakfast

breakfast was perfect, quick and not too much but delicious and had a good variety

staff was friendly and all of my needs were accommodated, including an early check in, and a late check out

everyone was nice, the pool was heated and everything was clean!

the pool is small but wasn't busy so there was no problem for the kids to swim

the room was nice.. pool was great.. staff was great

i did notice people evidently didn't get the idea of toweling off from the pool to the elevator

the breakfast was delicious. the room wasn’t overpriced. the staff were friendly and helpful.

gave us an early check in option and everything went

accommodated our early check in

large rooms. on site laundry room

the laundry machines were out of order.

large room. quality as expected. laundry facilities. pretty good area.

1/2 of guest laundry out of order

laundry for dirty ball uniforms. close to a lot of eateries.

quiet. close to our kids

the pool was very much out of the way and was covered with a film. needs maintenance.

have an awesome pool and make sure there aren't many people in it

also a hundred soccer kids

clean and convenient nice pool

the continental breakfast was delicious with plenty of variety

we loved the breakfast and the bar happy hour

i also enjoyed that there was a pool, gym, and bar that were apart of the hotel

location, price & breakfast!

friendly and helpful staff - great breakfast - large, comfortable room.

the hot buffet breakfast but because of covid-19...understand

only thing i didn't like was the fact that you have to eat breakfast in the lobby

no meat for breakfast but ok

clean rooms and hospitality. good breakfast section. excellent staff.

the breakfast buffet

was rude and treated me like i didnt fit in they didn't tell me how the wifi worked about breakfast or anything about the room just made me feel unwelcome even when i went

wifi was not stable. door was heavy.

there is complimentary wifi, but they also require you to pay for a better one

wifi free for guests

pool/breakfast

there is a full kitchen but no dishes, glassware, or silverware

apparently people stay here long term, as the units have 2 burners, a kitchen sink, microwave, full size fridge, and access to laundry in the building

they have laundry service but not any coin machine or change at desk

in house laundry was a plus

apparently people stay here long term, as the units have 2 burners, a kitchen sink, microwave, full size fridge, and access to laundry in the building

breakfast food was cold

great room, great staff, good breakfast. by far the best experience on this trip.

nice gym with treadmill and some other equipment

nothing area perfect room perfect breakfast perfect

great bed...... room temp was perfect.......the breakfast was really delicious and many options

very spacious rooms. nice gym area. nice place for breakfast.

free laundry was a huge bonus as well

very clean great staff excellent breakfast

we wished we had planned a longer trip so we could use the kitchen in the room- that was so cool

could have used more towels in pool area

great room size, nice pool, friendly staff, great location, easy check in and late check out.

water in the indoor swimming pool was too cold

there was no cleaning spray anywhere to be found in the gym, which is nasty during regular times, but 10 fold during a freaking global pandemic

the gym has no air conditioning, no fan (you will suffocate)

i especially love the pool and hot tub that was the real seller for me

the awesome long bar and it's atmosphere.

the hotel bar was hopping all weekend and the ladies that worked it were amazing

understand kids love the pool but the hilton is an upscale hotel and i paid almost 240 for my room for one

the gym had most everything that i could ask for (short of going to lifetime fitness 20 mins away) and

my husband, i and our 2 younger kids has a nice

breakfast was good. the room was clean and spacious.

pool was closed which on the website didnt mention that , but there's absolutely nothing wrong with

if we stayed more than one night we would have taken advantage of the kitchen in room

everything was wonderful, the room was large with a great kitchen.

swimming pool

i liked the staff and the gym. there was hot water good water pressure in the shower.

location and having a full kitchen

the iron leaked when filled with water and there were some real soft spots in the floor in the kitchen area that made me a bit

bar so maybe they would put that information in the advertisement that because they have a full kitchen that they're not offering an extensive breakfast bar

by a busy laundry room and very noisy and had to be move two times and carbon monoxide alarm went off at 4 a

the breakfast was awesome

staff was extremely helpful and accommodating early check in with ease

had to wait on breakfast only one person working during breakfast time.

the breakfast was fulfilling

both nights we were there the lobby was full of people drinking and the pool area was full of kids screaming and slamming pool noodles against the water

and helpful ud83dudc4d ud83dudc4c reasonable price and very well operated, vending machines and laundry available as well ud83dude00 this is my and my husbands 3rd or 4th time staying here since

to casino and eating was awesome

is good, usually not bad place to stay but the staff aren't great,maids let their kids run wild while cleaning rooms, the desk clerks are slow and somewhat rude

it was a clean room at the cheapest rate near hollywood casino.

staff friendly, price reasonable location near restaurants and shopping. casino close by.

breakfast ending at 9. wish it was a little later for tired travelers who needed extra sleep.

aside from that, the only thing i didn't like was the pool--even though it is heated, it was still fairly cold

loved the breakfast and the location was perfect for our group.

don't eat breakfast.

the hotel was clean, the breakfast was hot, and the pool was well kept.

but they had ice in the gym so got some there

gym looks nice

room was good size and the hotel had a gym, laundry room, pool and a little market in the lobby with snacks and drinks and some other

was piles of laundry and other items in the hallway that you had to walk around when others were coming your

and it was a bonus that i could wash and dry our chlorine filled clothing for free in their laundry room

staff was very helpful and the breakfast was good, had a lot of options

breakfast was good location was awesome so many stores and restaurants nearby!

the breakfast could have offered a better selection.

the cleanliness and the breakfast was great and had a variety to choose from.

hot tub not working. pool was great

clean breakfast pool was heated

were wonderful staff at the desk and in the breakfast area

breakfast place is small and would fill up very quickly.

was great very clean breakfast was amazing staff was amazing the pool was a little chilly but great over all

the breakfast was terrible and the people staying above us had kids running and jumping late into the night

pool could be open longer, but that is a personal preference!

the pool wasn't heated/working

breakfast could have offered more

breakfast was excellent

free breakfast and dinner snacks

nice equipment in gym

heated pool was literally heated and felt amazing to get in

kids loved the pool each night

food and drinks offered in the evening, pool area

we really enjoyed the breakfast selection

very clean and convenient location. pool was nice and plenty of towels.

it was clean and had a great free breakfast!

clean, nice breakfast and long pool hours.

pool open at 6 am not 8 am for adults who like to exercise

clean,comfortable,great breakfast

pool had way to much chemicals in it

hot tub was dirty, filmy. pool area in general was not well maintained.

the pool was dirty

didnt like that the pool was broken, and the waffle maker died after breakfast on saturday of our stay

the $10 pet fee was decent. it should have been free after the experience we had.

we got in super late and they gave us late check out for 1$ extra !

did not like that the pool closed way before time, and did not open when it said it would be

pool and spa were very clean and warm even with outside temps in single digits

i rented the king suite with spa and it was amazing

we also really enjoyed the late check out time which allowed us to take our kids swimming in the pool prior to check out to

the rooms was nice breakfast was good

a staff woman comes from the pool with a bottle of chlorine and passes us as she walks into the kitchen/ buffet area and then starts to check on the food

my kids and i got to enjoy swimming at christmas time in ohio, which was pretty great

the breakfast was not good

no bacon for breakfast,

great swimming pool for kids and adults! excelllent breakfast!

leather chair completely worn, bad smell in room and no black out curtains against outside parking lot lights

there is piles of trash in the back parking lot

daily room service.

car window was smashed in the parking lot

there was a good fitness room.

they also had an indoor pool

it wad clean and welcoming. the breakfast was good.

decent breakfast

the pool was perfect for the kids and they enjoyed the breakfast

newly remodeled, very clean and comfortable. close to the casino we were visiting.

due to covid only 6 people permitted in pool area so we were unable to swim.

one of the kids had to sleep on the floor because they didn’t have cots

pool was awesome kids loved it

i even got the room they told me all that's fine this is your little getaway and we understand kids get excited in a pool

free breakfast, location and reservation sheets for pool/gym times.

front staff was very helpful, and the breakfast staff were all extremely friendly, cheery, and helpful

pool water was to cold

i liked the kitchen, the pots and the accessories ... the hotel is to be congratulated

that the pool heater was broken and we didn't get to swim-even though inside pool water was still too cold

the room was comfortable. breakfast was good.

clean, big rooms, nice kitchenette, decent sized refrigerator, saline pool

the pool was smaller but perfect for our family of 6 plus a whole other family of 5 or 6 that came in

the breakfast was fine

breakfast was great. fully ada accessible rooms. large clean rooms, that are nicely outfitted

cleanliness, spacious room, comfy bed, pillows and beddings. breakfast is good

would love a waffle maker for breakfast!

need more breakfast varieties. seems to be same items each week

breakfast could have had eggs bacon protein instead all carbs

bed was comfy pillow was just right staff was friendly breakfast was lovely.

have been better(breakfast)

wifi kept kicking out

couldn t connect to wifi

good visit to columbus; restaurant and bar, great staff, poll and hot tub, exercise room and free wifi

comfortable stay. wifi and pool works

we also had no access to wifi even though we notified the front desk of this shortly after check in

the price, it was clean, had a kitchenette.

mini kitchen and first floor.

that it had a kitchen and fridge.

big rooms nice with kitchen or in full-size refrigerator quiet

full bed and kitchen

second shift front desk attendant was kind when explaining the laundry room door does not need a keycard

the room was so pretty, it even has a kitchen including a microwave

available at the breakfast, but that's a small point, given the good price and since there's a kitchen in the room

pet fees to high, and so was laundry mat 5 bucks a load is crazy

the fact that there was a kitchen.

the room needs two more chairs for the kitchen island so we could all eat dinner

a full kitchen

were super comfortable, kitchen was decent

breakfast

breakfast was very good

pet friendly

microwave available anytime along with the ice machine and laundry

was no breakfast clean towels or sheets available laundry facilities broken 4 four weeks

didn't charge a pet fee

the on-site laundry facilities was locked up so we couldn't use it, the vending machines weren't good and the

dirty rooms, roaches, guest laundry was broken very expensive for condition of the facility

there wasn’t even the decency or respect to talk in the laundry room

never seen housekeeping, had to go get my own laundry and toilet paper, swimming pool was not available, paid for breakfast, but they don t serve

comfortable as can be just make sure u get non smoking room up on 3rd floor is best and they have laundry service that was

the laundry room is downstairs in the lobby and the main doors that open to the floors to your hotel

room had a full kitchen, very large bathroom and two tvs, one in bedroom and one in the living area

i also liked that they offered alternatives to pork for their breakfast options

breakfast comfort room style staff gym location

i was on the 3rd floor and kids were doing gymnastics (running back and forth in the room above)

24 hours laundry room, small gym

thing was great - love the pool and work out area

the rooms are extremely clean, the staff friendly and the breakfast is very nice.

everything was clean and we'll kept. the breakfast to-go box was nice.

great pool ud83cudfca‍♀️ not a good breakfast

everything was spot on! including the breakfast, gym, pool, parking and accommodations.

also, the pool room was plenty warm but the water itself was a bit colder that i would like

the beds were comfortable and staff in bar and lobby were nice

pool was nice even though restrictions due to covid-19

i wish dinner was available on sunday evenings. pool water was cold!

clean, comfortable room, clean and pretty pool, close to food!

it was nice that it had a kitchenette in the room and laundry on site. breakfast was amazing!

breakfast options was ok it was my first time seeing a cottage cheese bar spread

very friendly with our kids

amenities like the pool and gym area were very clean and well maintained

great hotel for 1 night stay you must try the gym &

the kitchen was well equipped, modern, and very clean

there was even guest laundry for 1

super friendly welcome and check-in. great room and wonderful gym!

the bed was amazing! the kitchen area was well stocked and roomy.

pool area was disappointing… water was too cold and no hot tub.