room and public areas, good breakfast, location in german village, friendly, helpful staff, reasonable price

the breakfast was very good/healthy

gracious with late check out and for anything else we needed

breakfast is very good, beds and staff were great, good experience for the price

breakfast is great

liked everything except the following: 1- the gym smelled 2- the breakfast didn't include enough fruit and oatmeal 3- the pillows were not

beautiful accommodations. awesome staff and great breakfast.

the floor plans and mill work and kitchen and desk , everything was well thought out and layed out

did the best they could with breakfast, with covid restrictions

good gym and the self-laundry facilities

there is an awesome gym and a bar in the lobby

the cookies and complimentary waters on arrival and check out were very much appreciated and the kids were ecstatic

shout out to our “elevator friends”… the couple and their kids we kept meeting at the elevator

kur keys were no lknger usable and had to have front desk look for the mistake and reactivate our kids

one of the primary reasons for booking this hotel was to use the excellent gym

no blanket in the room, wifi was at time slow

free wifi

i am assuming it was a wifi issue

later we had drinks during happy hour at the bar at the keep

room service was a little hard to figure out

the kitchen was a plus

large room with a full kitchen

the kitchen in the room

bed was so comfortable breakfast bar was delicious

loved the converted bank building. really nice room with a kitchen. excellent value.

the coffee shop, lounge in the lobby, adjoining restaurant, and rooftop bar were excellent and the staff in all areas were friendly and always attentive

modern new comfy hotel with great vibe - great bar and food

rooftop bar had excellent downtown views

bar was awesome

the gym was awesome and has two peloton bikes

the guests have access to a gym which is offsite

take banana, bagel, muffins, yogurt etc for snakes throughout the day partnership with local full gym price was too good to pass

off site gym partnership

if you are traveling with a pet there's no better place to stay. they charge no pet fee.

staff was super helpful, enjoyed the gym offered with our stay. great addition.

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

fantastic view from rooftop bar with great food and cocktails

they have a wonderful roof top bar and walking distance to the short north

my daughter loved the pool

there was also a kitchen open late with very good menu

after hours kitchen and bar, understaffed, pizza burnt, $4 fountain coke that was gross and couldn't drink it

so convenient and the hotel having a jacuzzi, indoor/outdoor pool, free drinks and food was an added bonus

your facility shined and was a great value with breakfast and happy hour

great staff, clean hotel, awesome breakfast!

breakfast was very nice and the staff were quick to respond

temp of pool

they loved the pool and the breakfast

breakfast was great location right nexxt to the convention cneter makes this a prime location.

staff were very pleasant and helpful and it was a real bonus to have the hotel gym open 24/7 to use

pretty much everything! the rooftop bar and grill was great though!

the bar had a funky smell to it. did not want to spend time there.

the bar wasn’t my favorite. one small vodka soda was $20….

the fitness center has new, nice equipment

a lot of restaurants, bar and activities

due to covid the beautiful bar was closed and we could not use the free bikes

the bar the location is top notch.... the room are great

vibe and atmosphere at the bar was awesome

in at the bar giving all your personal info while people are standing by you ordering

liked bar and lounge area.....liked everything in room...

check-in at bar was unique, room was modern, view was great

they even had shuttle service to take us to nationwide arena for a blue jackets game, which they won our hotel

location, free parking, free shuttle within 3 miles, breakfast was great, and so clean

the pool was nice for the kids

the pool, the kids enjoyed the pool area.

could have used more than 1 trashcan in the room., the pool water seemed a little cold.

a real breakfast, perfect free wifi, comfy beds, perfect shower with wall dispensers, great gym, didn’t get to use the pool, but it was nice, and the hotel is right off the highway and

breakfast was good (oatmeal as an option would be nice)

the hotel room was beautiful with a view, room and hotel clean, comfortable bed, pool and gym were functioning well, front desk was polite, the layout of the hotel was nice, staff

breakfast and i loved the late check out

breakfast was ok. could of had something better.

the outdoor seating, the has fire pits and the games in the bar area

i also liked that the lobby had many activities to do: pool table, drinking games, board games, a nice bar, and a balcony

location was good for the trips purpose, convenient rooms, ok gym, good parking.

pool was nice

a little expensive for location. bar wasn’t open. no one at front desk upon arrival

parking lot looked like it had been bombed

had a spa tub

the parking lot was covered in snow and ice

the spa tub in the room

the carpet is pulling up by the spa tub and nail/tack strips poke you if you step out in wrong place

coffee bar was very much appreciated

clean room early check in friendly staff

they have a shuttle service that takes you to and from the conference center

nice breakfast bar too

breakfast was wonderful

they include a typical continental breakfast with waffle maker

was incredibly clean, the breakfast was good and the staff friendly

were very nice, hotel was very clean, pool and workout room was perfect and loved the breakfast

great early bird breakfast w/several options, room had a refrigerator and microwave, fairly zippy wi-fi, nice screen

breakfast was not good. didn’t like the way eggs were prepared

early check in

i called the front desk because there were numerous kids in our stairwells

never once apologized for all the trouble my kids and i had

i didn't have breakfast

reasonably priced. free breakfast to get our day started. polite staff.

free breakfast

they aquiet riom..nice bed breakfast open latellowed me to do late check out

everything was pretty cool but me and my fiance could not pay pool kids was on it all night

the hotel was very clean considering there were plenty of kids for softball tournaments

if you have kids watch out for their little fingers because the doors are very heavy and close really hard

gym was pretty well equipped - reasonably clean.

free airport shuttle.

the hotel has a swimming pool and a gym

shuttle to easton. driver was ver friendly and it was very convenient getting to easton.

friendly staff. free shuttle to airport

liked the kitchen and living room

tv remote, dishes, garbage can in kitchen, floors were sticky

did not have a shuttle to the airport

we were supposed to take a shuttle to the airport

my husband and son also enjoyed the heated pool while we were there

room was clean, and breakfast was good.

i had a stink bug in my room and i was all alone because the rest of my family went to gym

the breakfast was good ,the beds were very comfortable, the staff was very friendly.

was comfortable and we like the french doors between the two rooms since we travel with kids

the breakfast staff, a gentleman, was so helpful and nice to my kids

the pool stays open until midnight and that is amazing

disappointed the bar and restaurant was closed

enjoyed the pool & spa

i loved the pool and clean rooms.

was too much chlorine in the pool and spa

pool was a little chilly

teenagers and kids were knocking in doors and running up and down the hall on the 3rd floor and then in the pool

the pool was warm and the breakfast was filling and delicious

no pool , no continental breakfast due to covid so they were so nice

nice pool

free airport shuttle and cleanliness.

with another hotel and was left stranded for 3hrs at the airport when i learned the didn't offer shuttle service

shuttle to airport facilities breakfast

liked being close to the airport, the shuttle taking you to and from the airport, and will also take you to easton to shop

the laundry machine was

beds were very uncomfortable and the wifi was useless

no wifi it was

and some differences each morning; beds and pillows were comfortable; bathroom was very nice; wifi was stable; complimentary water and toiletries; very close to highway and shopping

was friendly, clean room, good location and breakfast was helpful as we were on the go

got to the hotel real early around 7am and we were not expecting early check in but we mentioned if there is possibility

the laundry room was nicer that my own

the laundry facilities were great. plus the borrowing cupboards are such a good idea

kitchen fully stocked with kitchen ware along with cleaning supplies, convenient grocery store gym and laundry inside, plenty of things to borrow for the kitchen (blender, waffle maker, extra

clean room kitchen

clean room, full sized shampoo conditioner and body wash, along with full size hair dryer, kitchen fully stocked with kitchen ware along with cleaning supplies, convenient grocery store gym

there's also a shuttle bus on property that operates from 4am to 11pm

the admendities of pool, gym, bottled water, breakfast, laundry & shuttle

the person how is in charge of the breakfast is very caring

comfortable and clean room. amenities of good breakfast, gym and pool. plus free parking

the admendities of pool, gym, bottled water, breakfast, laundry & shuttle

breakfast was great with eggs, sauage,potatos, make your own waffles, ceral, milk, orange juice,

really enjoy grab and go breakfast but they give you tons of options from pastries to microwave sandwiches, cereal

room was clean, staff was great, breakfast was nice

the cleanliness and daily breakfast.

the breakfast could have been better

central location, cleanliness, breakfast

great location, clean rooms and good breakfast options.

amazing breakfast and soft sheets!!!

breakfast had hot respectable basic breakfast

cleanliness, the staff were nice, and we really liked the variety of complimentary breakfast.

breakfast could have been better. coffee was great though.

was very comfortable and the breakfast was good

and i love the gym area my boyfriend loves to work out

ice machines and coin op laundry available

the breakfast was delicious.

clean and great pool and outside areas as well as comfortable beds and good size rooms

small pool

liked how the pool was close to our room

the pool needed to be cleaned

didnt have a open pool and they didnt have the free continual breakfast

breakfast,pool,bed

we had a great stay. the lady that drove the shuttle was very sweet and kind.

the gym was very very hot, my room smelled of cigarette smoke, the continental breakfast didn’t taste

shower floor was really slippery my kids fell twice and water pressure was not good at all

thank you for the breakfast

will be back when the kids have driven us crazy and we just need some quiet time to ourselves

great hot tub, great set up for breakfast and eating, the location feels safe and lots of nearby businesses and restaurants

highly recommend especially if traveling with kids

breakfast is plentiful with choices for all

the breakfast selection was great

good location, friendly staff, quality breakfast.

breakfast was good, and promptly started at 6 when we needed it to, close to airport, kids used pool, fresh cookies at desk when we arrived, beds were comfy

floor reeked of smoke, fitness room was dirty, stunk and did not have anything available to wipe down equipment

we also liked the hot breakfast that was served and the variety they had

the pool could use more supervision for kids

she even greeted me by name the next morning at breakfast

the breakfast was great, staff was very nice

outstanding breakfast

nice breakfast with a lot of variety that changed every day

the guest laundry facility had 1 washer and dryer out of 2 working

advertised online that their swimming pool and work out rooms were available for use

swimming pool spacious room size

the queen rooms were a nice size & they fit my party of 8 kids, especially with the sofa bed

pool was freezing, minor nothing big. when checking in at 3, our room was still not ready.

larger pool would be a plus if you ever remodel

breakfast needs to improve

pool closed for maintenance wasn't told when booking

you had to wear shoes from the pool to your room and the pool was pretty chilly.

pool was not heated

pool water was very cold.

also, couldn't get the wifi to work

i liked the desk and free wifi ; very easy to have my two small dogs stay with me in the

wifi was horrible

staff was courteous, on site laundry, room large and spacious.

like that u can do ur laundry there and the roll in showers was clean and live that there pet

breakfast was very limited, which we knew was a continental breakfast, but was less than a usual

their pet fee is pretty reasonable

breakfast was more than adequate for a budget motel. shower was great!!

was great except for breakfast

breakfast is really sparse.

pool was a little cloudy and cold

add bacon to breakfast and it would have been perfect

very clean very nice staff great breakfast

great concept well executed. very comfortable rooms. great breakfast.

2 complimentary breakfast

i enjoyed working out in the fitness center.

pool wasn t in service

was advertised as having a 'pool' and 'heated pool' on a separate line which led me to believe there was a hot tub of some kind

pool was open until midnight & that made us very happy as we didn’t arrive until after 9pmstaf

the breakfast was very good and close to food and entertainment

breakfast was a bit disappointing but not the worst

there were a couple of places to eat nearby, and we were able to park in from of our room, which was good since we had a truck full of our

only used the breakfast facilities for coffee because their's a breugger's bagels and a pancake house right

location perfect distance from osu campus, delicious breakfast, full size fridge in rooms

the staff was extremely friendly. they were even great with the kids

was a little hard to fimd from the road the pool was overcrowded with loud unattended kids the woman working the front desk in the morning was extremely rude

breakfast did not have many options and nothing my kids

very poor quality toilet paper in the bathroom. breakfast was average.

breakfast wasn't great

breakfast is your basic continental menu

early check in was amazing after a long day of travel! greatly appreciated! ud83eudd18ud83cudffd

full kitchen

very convenient to my son’s neighborhood and shopping. late check out.

the pool and hot tub were nice

quite time starting at 10 pm in the lobby, including the bar area.

the pool was clean and inviting

pool/hot tub hours were generous

i book based on pools and hot tubs, and even call to ensure it is working before booking

shuttle bus to my dr's apps, after i was told to call a number, and the person on the phone said

cards didn’t work on side door, cable was spotty at best, they shuttled us to the game but left us to find our own way back to the hotel, charged us $40 xtra to

size of the pool and spa area

told by staff, saw it on your web site that you had a shuttle that would take me to dr's apots, no you didnt

the breakfast way exceeded our expectations

we had a full kitchen in our room which i was not expecting so it was a great surprise

the laundry room was modern and clean

super friendly welcome and check-in. great room and wonderful gym!

the pool was closed.

we were pleasantly surprised that dinner that night was free in addition to a nice hot breakfast

with the kitchen, fridge, king size bed, large walk in shower, we were very pleased with our stay

rooms where great. loved the full kitchen.

pool was cold....turn up the heat on the water. nice pool, just chilly in that room

there is a laundry room to wash clothes

wifi sucked as well

rude and wasn t told that could only connect one device to the wifi

just off the major highway, easy on and off. wifi pinged at over 6mb!!

wifi the fastest package is slow when most people are using it! .

com and tried to resolve -- i did not follow up; perhaps it was adjusted) the wifi was slow

such friendly staff from reception to shuttle driver to cleaner

shuttle was right on time

the pillows were soft. great fitness center. convenient location.

) hot breakfast

very nice breakfast buffet. the airport shuttle was easy and prompt.

i loved the small kitchen with the bar stools, the large bed and pull out couch as well as the walk in shower

the kitchen came fully stocked, i especially liked the full sized refrigerator rather than a mini

location, bar staff

of been nice to have the bar still running, and the pool really needs to be heated, and have music

the kitchen was great and you don't have to just eat takeout

just a breakfast bar and tables

also, the pool room was plenty warm but the water itself was a bit colder that i would like

pool was freezing and it was hard to find info online regarding the pool in advance

but the lady who ran the restaurant/bar over the weekend we were there, mornings and evenings, was terrific

pool was nice even though restrictions due to covid-19

the rooms are extremely clean, the staff friendly and the breakfast is very nice.

gym was good size with plenty of equipment

pool and pool area were very clean

breakfast was great but staff(man that worked breakfast area)was beyond rude

workout room and pool, delicious breakfast, big clean room set up well for the studying that i had to do

property doesn't have breakfast

there should have been breakfast as advertised

breakfast time too late, 735 am, the male staff tols us too early to the breakfast.

breakfast was not ready by 730am

breakfast was not as good as many motels of similar price range where i have stayed.

breakfast was also good, with a good selection of food

friendly ,easy access to casino

the pool would have been open later

the breakfast was good, rooms were clean

the staff was extraordinary and the complimentary breakfast was like a home cooked meal

we had zero idea it was under construction, which was not helpful with my two little kids by myself

the shuttle system worked well and went smoothly for my departure and arrival

very clean, in good repair, large indoor pool

and it this is really just nitpicking, i do wish they had a few more healthy options for breakfast

measured up to holiday inn express standards. very good breakfast.

breakfast was great changed up the menu daily

thought breakfast was good

only bad experience is i think i may have gotten food poison from the breakfast served sunday morning

breakfast was very good, better than expected

accommodated our need for early check in

would've liked more utensils in the kitchen

the room was equipped with kitchen ware, a stove, pots nd pans, coffee pot, and a dishwasher

free laundry facilities

laundry room, fitness room. rooms were very nice and updated. price was in reasin.

little kitchen and very comfortable bed and quiet tho, near the airport

up the tub, the bathroom door looked as if someone tried to kick it in, beside the room being poolside i wouldn't call it a pool since its been filled in with concrete and the fire alarm was

the fridge was leaking all night .had a lil pool in the middle of the room

no pool

where the pool is supposed to be located is now a large hole filled with rocks

liked that the room had a jacuzzi tub in it, it was pool side, and on the back of the property

full kitchen

breakfast wasn't much

was allow super late check out. bed comfy. full kitchenette.

i like the little kitchen in the room. i was able to prepared dinner for myself !

didnt eat breakfast, but the properties location is in a great one for me because i work extremely close

kitchen was better than mine at home

free breakfast nice rooms quiet

the room was spacious. the kitchenette was great and the location was near many essential

there weren't any fast food restaurants w/i walking distance. pool to small.

nice hot breakfast

polite, they had the lobby decorated for halloween, the room was very clean, and they even had breakfast in the morning

they serve breakfast from 6am-9am and everything was gone when we got down there at 8:30am

for breakfast, they had waffles and fruits

enjoyed staying here, friendly staff and good breakfast

the grounds, office, breakfast serving room and our room were very clean

my wife and kids were very comfortable we truly enjoyed

great stay, clean rooms and comfortable beds. the breakfast was great as well.

i did not like that there was no hot breakfast. but i understand due to covid19.

so rude especially the manly lady in the breakfast room she was very rude and she was nasty to my kids and i and i almost went off back on her but we just left worst morning

no cartoons for my kids

the wifi was easy to get into and

no wifi

wifi didn't work

free wifi was good

nice rooms, bathroom needs update. wifi good. pool very nice, lots of parking.