very clean; nice pool; courteous staff

the customer service and breakfast in the morning and how soft sheets are

coffee was tasty and the breakfast spread was fair

very clean and great breakfast

nice, clean room. good breakfast.

not get a chance to have breakfast

the location, pool and breakfast were excellent!

nice selection of breakfast

breakfast was great and they were slammed by theses sport kids on tour busses, yet they were on it everything was fresh hot and good

breakfast was good.

they did not inform us pool wasn't open any where. also the water pressure was not good!

was good, breakfast was filling, nothing was left out of the menu that i would have wanted

clean and comfortable. breakfast was good and the staff was friendly.

the breakfast experience we had is like none other in comparison, having an amazingly high quality of

were due to the descriptions of a hot breakfast being included along with the hotel hosting a pool

great staff, clean room, good breakfast and great value

breakfast was good, room was very clean and recently remodeled

would be nice to bring back the hot breakfast

the breakfast was good, and that location was great.

hard to find, hidden behind tees was told free breakfast but not the case

about $500 for an outdated room, no wifi, which was the only way to stream on the tv

wifi horrible

wifi was atrocious, couldn't do any more than open email

i also tried for our 4 day stay to get wifi to no

wifi was a problem, my husband needed to attend a zoom meeting 20 minutes after we checked out,

the breakfast was excellent as well.

also the breakfast was delicious, we will definitely comeback there when we visit the zone

breakfast every morning was amazing

the staff was very friendly and the breakfast was great

the porch in the front was fabulous for relaxing, having some wine, even breakfast

loved the style of the b&b. loved the location. loved the breakfast.

breakfast was more snacky, with things like english muffins, it was good to grab and go - but if

the breakfast is a 'help yourself' affair with a good selection

we loved the breakfast format too

super nice, super clean, friendly staff, friendly guest, variety of free snacks and breakfast

breakfast had a great variety

the facilities (pool, gym and outdoor area) were good and clean as well

room was very spacious and had excellent kitchen with frig, stove, microwave, dishes, and even a dishwasher

the inside pool was an added plus

hotel amenities were very cool: pool area, roof top patio, laundry

the breakfast was incredible they had eggs bacon frittatas hot sandwiches etc

very clean, spacious, good breakfast and good parking.

the room is set up with a nice small kitchen and fridge

early check in, wonderful big suite, very good breakfast with lots of options.

that would certainly be a plus at the end of a trip but i was totally unprepared for a full kitchen in the room

wifi kept fading in and out

no microwave and they shd mention there is free wifi and have it on the rooms how to access the free one

the free wifi wasn't that great but you can pay for faster internet if you really wanted

when i asked about wifi staff never mentioned there is a guest, conference and paid wifi

wifi was super slow so i actually disconnected to be able to use the internet

the log in to wifi was confusing.

is basic with no frills but extremely clean, very friendly staff, excellent wifi and has free parking

wifi did not work the entire time. being worked on

wifi wasnt good enough.

also learned that room had a wifi router expander in the room, and we d rather not sleep that close to one

free wifi and free parking which is becoming more rare when traveling

additionally, i have never been to a hotel in which i was unable to easily connect to their wifi

wifi weak to terrible at different times; hoary white lighting in the room; plastic cups; view to

there were some issues with the wifi

wifi was abysmal. barely works for internet browsing. forget about streaming anything.

downgraded on value for money because 'complimentary' wifi cost 4

could not watch anything on the tv the direct tv was not connected and the wifi was terribly slow

nice room, stable wifi

wifi was terrible. no room service.

i couldn't get the wifi to work in my room.

fabulous breakfast r restaurant right down the street, cornerstone

everything was perfect beds location and awesome staff free breakfast and wifi

without a doubt, the best motel i've every stayed in. great breakfast also.

only thing that i would say could have been better was the breakfast

limited breakfast but also had tea which i was grateful for.

there's a kitchen space in all the rooms where you can cook breakfast

to the hot tub by the pool, and parents were outside while their kids ran wild in the pool and hot tub area

the on-site complimentary laundry is wonderful

great amenities, especially free laundry and the kitchenette

laundry facilities, gym

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry facilities are in the unit with detergent provided

friendly staff, nice rooms, great hot tub, good breakfast

nice size kitchen

nice indoor pool, good breakfast, and just a great place to stay

from the beginning the front desk people are very accommodating the wine and swimming pool were excellent i would definitely come back

laundry room on-site

we were there 3 days so it was nice to be able to do a small load of laundry so we could pack clean clothes to leave

loved that it had laundry in our room that’s a bonus

thin--we heard everything the people upstairs were doing, from casually walking around, to doing laundry, to arguing, to having sex

full kitchen

the rooms including the kitchen had everything we needed

the upstairs bar is fun and plentiful

however, the rooftop bar and lounge area were spectacular

location and having restaurant and bar in house.

the modern design of hotel and rooftop bar/lounge

the location was great. the gym was nice and convenient, loved the bottle water in gym.

internet did not work most of the stay but was given password for the meeting wifi, so all good.

wifi speed is unacceptably slow - 2mbps, it's 2018 already

hardware except the wifi are perfect. i really enjoyed the variety breakfast. location is great.

need wifi in rooms. shower liner had mold/mildew

elevators were slow. wifi was slow. even though we were on 6th floor, street noise was loud.

and surprise of pet fee , added during cost after booking/choosing pet friendly room

no sink at coffee bar or microwave.

service in the bar was sketchy. understaffed.

staff were great. valet parking a plus. central location. great bar and restaurant attached.

the spa treatment was superb

great value for the money, gym clean and well equipped

to the ashville surrounding mountains, friendliness of front desk and valet parking staff, gym, towels, bottled water

also loved that there was ev charging on site

the staff is very friendly and the gym is nice

nice gym

very well appointed and comfortable room and bathroom. the basement bar was outstanding.

went to the roof top bar for a drink after standing in line for 15 minutes and watching one bar tender talking and

the roof top bar said it was open until 11pm and closed at 9pm, on a saturday, valentine’s weekend

roof top bar on the ninth floor was excellent.

from location to design choices and the roof top bar to incredible restaurant

the rooftop bar was open but understand due to the hurricane a few areas of the hotel were temporarily closed

food at roof top bar and the exchange restaurant was fabulous

awesome breakfast

the breakfast delivered to your door was an excellent touch

the breakfast basket was wonderful, and the perfect addition to a beautiful stay.

lobby bar is perfect place to relax and listen to great music

we would have liked to have room service but we were informed that it is in the works.

the fitness center was well equipped and the condition of the equipment was very good

no room service

beautiful property! room was spacious and well maintained! drinks from the bar were great.

wish the breakfast had more to drink than just coffee & hot chocolate - would be nice to have juice or even

kitchen

kitchen helped me a lot stay longer because i could cook and not eat out every night

a kitchen with a queen bed was the best

breakfast was mediocre, at best

and the swimming pool

location was perfect. nice to have a pool and comfy bed.

didn’t eat breakfast there.

breakfast is good for what it is, but nothing to write home about

the pool needs work, but it was too cold, and we didn't use it either

the pool wasn’t open being july we thought it would be open.

incredibly comfortable, the room was spacious, the shower was the perfect water pressure, the bar and the food at the bar were great especially as we got in late the first night

no pet fee for servicecanimals

kids screaming all day at the pool.

location, pool table, balcony, pool, and pet friendly! loved it!!!

the lobby and bar area was inviting

the gym is great and also the heated pool was a nice addition

location is great too and it has a really great gym

the staff were warm and welcoming and they have a very nice lobby with games, a fireplace and a bar offering both na & alcohol options

comfortable bed. nice gym, friendly and helpful staff. great amenities.

nice bar and courtyard and breakfast

breakfast was a delight

breakfast had amazing selection of fresh baked goods

had some noise from a nearby bar on our first night (but it ended by 11:30 pm

breakfast was ok, nothing special

suggest u place a few chairs in laundry for folks who want to stay w/clothes &

did not like that the laundry facility was so far away and not convenient to our room with a walkthrough

had guest laundry and hair dryer in room for drying out gear

no laundry facility

breakfast is pretty pathetic unless you like cereal

the beds were terrible so hard and u comfortable! wifi unpredictable.

the big thing: free wifi is only available if you join the marriott bonvoy program

we couldn't log in to the wifi, but it wasn't a big deal. it did not cause us any problems.

wifi did not work

breakfast, parking and wifi included in the price is a big plus.

open, pool, spa, no wifi

wifi didn t work in our room, signage for locating room was confusing

no free wifi, breakfast or hot tub

wifi was abysmal

wifi for the entire property was awful

they had a nice gym and pool

pool and gym area was very nice as well as the room the kids really enjoyed the pool

fitness room and indoor pool were both great

breakfast was great!

loved the view for sunrise, and the pool along with the gym definitely came in handy for my boys(kids) the breakfast had an excellent spread

breakfast was very diverse in the selection

the pool and spa water was not clear.

the gym was

great bed! and breakfast was awesome! the room refrigerator was very handy.

the pool/spa area. breakfast. water fountain with water bottle fill. cleanliness.

stay was amazing the breakfast was hot n delicious ud83dude1c front desk clerk best customer service friendly very

cleanliness and the breakfast.

it was super clean and super comfortable breakfast was great

indoor pool location was a little awkward, seeing how it is located across from the gym and front desk

food was great rooms clean hot tub and pool fun staff was nice. would stay again

pool was clean and ready for a swim

best complimentary breakfast!! very generous. room was clean, well-appointed, very comfortable.

we didn't like the fact that the pool and gym were in different building across the parking lot.

great clean room in a quiet area. nice to use the pool next door at glo, too!

bonus: ev charger made life easy traveling in a tesla

bar prices were a little spendy, when a single shot is 12$ but a double only adds 4$ you know

their indoor pool being open from 6am-10pm was an added bonus

the pool was perfect

so clean and modern decor. pool was clean.

bar in the welcome area

lots of kids there

refrigerator/microwave/kitchen counter was dirty

a big plus for us was the two tvs; the kids had their own space to relax in the living area while we could unwind in the bedroom area

thing that sucked was that the indoor pool was not usable at the time and that could've kept the kids entertained for a few hours before bed but they were pretty tired from traveling so

need a bicycle in gym better lights in dressing are for make up applicatio

pet fee was unusually high.

great indoor pool area

fitness center was good for a morning run

used laundry facilities all good

fitness centre very hot

great location. upstairs bar was wonderful at sunset and restaurant was delicious.

clean big comfy rooms rooftop bar and great location

nice rooftop bar with fire pits which is nice on cool evenings

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but they are expected

the golden hour restaurant was excellent and the rooftop bar a great location for relaxing with a cocktail

the room we booked was next to the lobby and gym so it was pretty noisy

staff found and returned my phone from the gym. staff helped with internet connection.

would have liked to have an oatmeal option for breakfast (but truly it wasn't that big of a deal)

had a neighbor who blasted his tv all night, then the hotel moved us to the room above the gym (only one available) and we heard people working out

rooms were nice bed comfy pool clean an breakfast we good staff was very helpful

room wifi was weak. it would intermittently stop working.

wifi was spotty at best but not a problem

wifi was non existent

it said free wifi and hot breakfast but you had to pay for breakfast.

my room was at the very end of the hall where the wifi didn't connect..that was the only issue

decent breakfast, good location

pool was closed the entire weekend due to maintenance

stayed there the night before dropping my kids off for camp

also, the pool was available and clean

the pool was awesome on these hot days, with plenty of loungers and 2 tables with umbrellas, parking

easy off-street parking

ttash can on the outside near parking area would have been great

on site parking

allowed early check in as i flew red eye

it was quiet and the parking was very convenient

we enjoyed the balcony and the full kitchen even though we didn’t need to cook

pool was nice, but not warm

large rooms w/ large kitchen and large bathroom. gym. pet friendly.

nice communal pool area

it would have been nice to have more dishwasher detergent and a laundry pod.

facilities were clean, and my kids loved the pool

loved that egg whites were offered, kids loved pool and basketball court

excellent! loved having an efficiency kitchen!

the scrambled eggs at breakfast.

parking. access to building. location.

swimming pool inside…would have preferred outdoor pool

everything was amazing and we did not get to use the pool and exercise equipment but next time, i thought the value was terrific

swimming pool

a little noise from kids next door but only for first night

we enjoyed the bistro cafe and appreciated the indoor pool for a swim at the end of the day

really enjoy the home2suite style with nice, fully accommodating kitchen area and a seating area

beautiful little kitchen in our sweet was very convenient

gym closed and could be a better breakfast

solid hotel if visiting biltmore with kids.

didn't use it, but it was awesome that laundry was free and the location (in with the gym) was great

during our stay, they ensured every guest had complimentary breakfast and good options for room service dinner

were planning on a drink in the bar & then decided to stay for dinner

necessities were missing: menu for the restaurant, limited and very sparse selection for room service, a lounge chair to relax in, a magazine detailing local restaurants and places to

the restaurant and bar has a good selection of food and drinks - while we were there we saw a lot of families with

the hotel also has a great grill located within and a spa that we went to

the fitness center had free weights, a cable machine, stair stepper and treadmill, which was unexpected

renovation,, parking, no bar, no vending machines

all good: location room parking

the location and the covered parking. breakfast was great!

fitness center closed

location because of our planned visit to biltmore and also because our children loved their large pool at our last stay

pool was murky and the layout of the hotel was confusing.

i liked the lobby and the gym had a peloton bike which was nice.

pet fee was low compared to other chains

omelet bar was good

the breakfast was very good and well stocked

great breakfast, indoor pool for kids, work out room, great location

the indoor pool is cold and very small.

was really friendly, when you walked in the hotel it had a very clean and pleasant smell the pool looked fun but wasn't able to swim due to a busy dance competition we were attending i would

breakfast was fantastic. pool and hot tub were fun for my kids.

breakfast was decent

complimentary breakfast, great quality of bed (i've been in highly priced hotels with poor mattresses ), great

the waffles were great! very appreciative we got a late check out time of 1pm!

no elevator and lots of luggage with two kids

great hot breakfast options, gym, pool and very helpful, friendly service

the only thing that would have been nice was a larger breakfast selection and if the coffee bar opened before 8am

the first floor had lounging areas, and a social area with a large, open to the public coffee bar that switches to a cocktail bar at night

loved the location and bar space

the property has a bar and many different areas to congregate

breakfast and the coffee bar was minimal

very clean and comfortable. breakfast was grab and go .

did find a roach in my room and the free breakfast was lacking.

breakfast could use improvement.

the essential needs of motel lodging were all there, including a coin laundry which worked fine

is outdated and the breakfast is pre-package stuff like muffins; but other than than, it was a great place

no issues streaming movies on free wifi

wifi was not good. only half tv channels would tune e.

beds were excessively firm and the wifi is terrible.

wifi

trouble with wifi and finally had to call desk to be informed the network for hotel guests was not working

lovely front desk and breakfast staff

indoor pool was wonderful, clean with a pleasing aesthetic

my family enjoyed breakfast and the pool

a great breakfast with many options

full continental breakfast.

property, many things were closed including the gym, spa, and they had limited hours for the only restaurant to include room service

in the hotel were amazing and love the big fireplace and live piano player in the library bar at night

the pool and hot tub were amazing

about this hotel is great, staff, location, view of the room, pool, accomodations, super clean

the pool

the estate, the decor, the reception staff. outdoor pool.

they accommodated us with early check in since our plane got in early

the outdoor pool and music in the evening at the pavilion

bathrooms will need to be updated in a few more years and pool is not all that great.

i wish the pool was open.

the gym and laundry facilities always kept clean

the gym and laundry facilities always kept clean

we loved the mini kitchen in the room

the free breakfast was so much better than most hotels ive stayed in and they were constantly cleaning and

breakfast was excellent

pool still wasn't open no hot breakfast

size room, cookies during day, coffee out always, hot breakfast and laundry

gym was average, the room was near the ice machine which wasn't enclosed so it was loud

i liked the breakfast bar

great breakfast , and friendly staff

quick check-in, clean room, comfortable bed and a good breakfast

extremely clean / nice free breakfast

overpriced due to no breakfast and the fact that they have no swimming pool

the view from balcony where breakfast served was peaceful and pretty

in extremely late and the customer service was extremely friendly and offered a late check out

i was able to pay 50 bucks for a early check in.

the breakfast room was very cramped and there wasn’t very many options.

i loved that i could do my laundry on site before heading home from

to covid, the breakfast was cold, but they did the best they could

convenient to dining and biltmore. good breakfast too

good breakfast and great location

didn't like nothing the website that i booked on said that it was free breakfast and there was a pool

also the advertisement showed a pool but there wasnt one and there's no way that photo was of the property

filled with boxes, trash or people loitering on the stairs; staff was rude; hole in swimming pool so could not use

no pool, coffee in the room or ice available

no pool

the wifi didnt work, the shower when turning on made loud screeching sound, and ac/heater was loud

food and service, gym has a few cardio machines and free weights, really nice lobby and strong wifi

wifi connect process is too complicate, i got the wifi code, login in successfully after trying

free parking, and wifi

wifi terrible

kitchenette was sufficient

there was nothing in the room or elsewhere like pots, pans, coffee maker etc for the kitchen in the room

the fact the wasn't any dishes/pot in room kitchen

no pots or pans in the kitchenette you do have the option to purchase your own, but really

i requested early check in and they were happy to oblige

breakfast was only instant oatmeals and protein bars

went down to get a little bit of breakfast at 8am and there was nothing but oatmeal packets and 2 muffins

didn't have breakfast.

breakfast, expand the menu

counters in lobby were dirty and the breakfast was all prepackaged and no milk available

the friendly staff,quiet,great location,decent breakfast

it was the executive sweet but didn’t even have room to leave out my double stroller once the kids got unloaded out of it

pool was warm

clean habitation, the pool.

my kids however loved it

was very clean and neat the only off thing was the wifi was down for a bit but other than that it was comfortable and completely clean staff was great

wifi was down only for a bit

and wifi were substandard

could get access to hotel's wifi system

the location the spa the breakfast the late checkout the beds everything was fantastic

there were no laundry bags, the shampoo seemed watered down

laundry hanging in the top floor front window. characters loitering on property.

breakfasts and the laundry facilities were down

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

my room was right next to the laundry room so i was disturbed my entire sty

breakfast was not too good. we had expected a variety of items on the menu.

pool is open til 10pm, and laundry room was clean

pool wasn’t open yet

the breakfast was phenomenal!

breakfast was good, but would it be possible to have options for vegans

to check in smelled clean although we did not go, i liked it had a bar area that served snacks and

we stayed at another hampton inn a few months ago in asheville and the fire pit and pool were out of order

breakfast was ok

pool hours too early. no hot tub

breakfast offered toast, bagels, pastries, eggs,, sausage, waffles, fruit, cereal, coffee, milk,

shopping, grocery, gas,the hotel was excellent, beds were awesome, breakfast was delicious, pool was clean everything was great

there was a little trash on the pool, but otherwise it was beautiful

great location, very comfortable room, friendly staff, yummy breakfast

breakfast was really good all of the employees worked really hard to make sure our stay was good

there is a fitness area, conference room

breakfast was very good and was surprised they had an evening meal, the chili was great

breakfast&dinner

awesome location, great breakfast

pool was clean

free breakfast and free dinner

pool wasn’t open because chemicals were not put in yet

we didn't use the pool but alot of other people did and seemed to enjoy it

the location was beautiful. it was very peaceful. the breakfast was lovely.

pool was closed, outside landscaping needed work and general clean-up!

staff very friendly bed slept good breakfast was good would stay agy

pool was chilly.ud83eudd23ud83dude02

quiet location right before you get into maggie valley. very clean. nice little pool

pool clean good housekeeping

to a gas station/convenient store, it was on a ground floor, the room was very large, there was a pool

really friendly and even allowed our family who wasn't staying there to use the pool

didn’t get breakfast which was ok . the location was ok .

she said they were remodeling office and working on having breakfast for customers

was no breakfast

breakfast wasn't served, we always went out and ate or brought our food back to room, it had a

next to a rushing stream, so a pleasant place to sit and enjoy breakfast