pool could have been a bit warmer

hotel was clean, there are 2 ev chargers

polite and very courteous staff. neat and organized breakfast

if it was busy the breakfast was a bit sparse

very clean rooms and staff were very friendly. we enjoyed the pool and gym as well.

privacy breakfast the view bathroom robes the fridge t.v. pool am short i was able to swim

kids in the pool when i wanted to go, haha!

great fitness centre

the pool water was freezing!

kids thought pool too small ;)

stay had a small but quality gym, hot tub, and pool

the pool was very clean and the chlorine level was okay

breakfast is very good

amazing and kind staff. everything was clean, breakfast was good, pool was fun

the lobby bar closed early on the sens game night.

was clean bed very comfortable, very close to the outlets, the breakfast very good, staff very good l will stay

the breakfast had good choices.

powdered eggs for breakfast.

beds were very good, as well as the gym and pool

rooms were super clean, the staff very friendly, and what i liked most was the pool because it has many windows around it and gets sun during the

couldn't get wifi to work

on that room 709 there is no wifi connection

could have better wifi service but other than that, everything was amazing and i would not complain about the

the wifi signal wasn't too good

the wifi is slow.

breakfast was absolutely delicious and plenty of choices, my kids loved it

it was crowded and busy with bus loads of kids

were loud kids on our floor and although security tried to get them to quiet down, it didn’t work and we

the complimentary breakfast was excellent

breakfast area was crowded but for a

dining room staff prepared breakfast choice to accommodate my dairy allergy

room set-up is great - love the kitchenette

on the tv, pool, free wifi, breakfast was decent, very clean room, kitchen in room, crib was in our room

loved everything, the fully equipped kitchen and particularly the keurig coffee maker

the breakfast lack varieties and wasn t so healthy

room, very comfort bed, good pillows, clean and nicely decorated, big bathroom, good tv and good wifi breakfast is buffet with paper plates and cups and plastic utensils, good breakfast enough to

the wifi was easy to access and had a good strength

wifi was confusing didn t know if i was connected or not.

wifi excellent

the lack of food, no room service, only a continental breakfast is available.

big room. kitchen. great breakfast options, considering the pandemic.

loved the space in the room, super clean, staff very friendly and thoughtful, the pool was great, breakfast included

had to pay for 2 rooms for extra kids and split up family

with the hotel pool and complimentary breakfast, there is no other hotel we would have chosen

breakfast, poor choice

travelled with 3 kids and the breakfast wasn't as expected

the suite was as expected and good enough for 2 adults, 2 kids and 1 baby

was a pint of bad milk in the fridge which i happened to serve my kids with (cereals)

kids loved the pool

breakfast was rich and tasty

extra living room space for my daughter to play. comfortable bed, nice breakfast.

because of previous covid restrictions, they’ve decided to keep the pool and gym closed in order to set policy - inconvenient for those who wish to make use of these

the pool was fantastic

very comfortable and the arrangements for breakfast were great, lots of variety ,and family friendly place

•our kids loved the pool •staff are very

wifi cut in and out. no fridge in room

only the downside was it was hard to get wifi and i had to call for support a few times

wifi had very poor signal in my room

tons of add on amenities like golf and the spa cons: extra cost for high speed wifi - the wifi was not working out first night as they were switching providers

the wifi never worked and we talked to the front desk about it many times

plus, not having a charger phone or one with access to wifi / data

wifi was slow, bath tub was slippery- there should be a rubber mat in it, and to avoid getting the

like motel, but is much better inside: cosy beds, river view, excellent wifi, expanded breakfast) for those interested - tim hortons in 2min

wifi very fast and stable

good break fast , better wifi

would have liked clearer instructions on which wifi network to use (there were 3 in the hotel name) for the smart tv to work properly (-) i asked about wifi, and they said on the card, which is ok, but on logging in to the guest wifi i got no internet (-)i had issues connecting to the wifi and especially casting to the tv in my room. (-)not provide any details about the property (hours for fitness/ pool, nothing about how to access wifi, did not provide directions to location or room, did not mention anything about lobby (-)wifi (-)coffee in room ,no wifi info no tv channel guide ,someone tried to enter room during stay , no one at counter when (+)the location of the hotel, clean rooms, nice lobby, and free wifi/parking.

staff were friendly and accomodated my early check in request which was very much appreciated.

say they are pet friendly but charge $40 a night pet fee

the sandman was one of the few hotels that allowed pets and had a reasonable pet fee

i didn t realize there was a shuttle from the airport, so i took an uber in, on the way back to the airport, the shuttle

room was large, lots of parking for our moving truck.

the room was clean and comfortable, i was happy to get an early check in.

the restaurant and bar area looked wonderful

it has a swimming pool and a gym i didn’t get the chance to use

great tv, pool and breakfast

the breakfast very good lots to choose from. plenty of room.

convenient for families and kids

they offer a free shuttle from the airport which i used to do some business at the airport in the morning before

pool and spa were amazing

the pool and hot tube were lovely

cleanliness and breakfast were exceptional!

the airport shuttle was free and available whenever we needed it

laundry room that didn't charge too much money

o nights)

hotel s phone system and wifi were not working during my stay

not able to hook up to free wifi like it said there was it was to hard to excess

wifi could have been better, it's a little weak & it's unsecured so iphones disconnect from it when

) you might also have some issues with connecting to the wifi, but communicating with the staff usually solves the problem quickly

ngle night's stay to catch a flight), but were super impressed & excited about the mini-golf on site; definitely on the list for next time location was perfect for us as it was only 5mins

loved being able to have a late check out

rooms have everything you might need for the most comfortable stay, including a fully equipped kitchen and a table for 2-4 people

gym is amazing and spotlessly clean

room, kitchen is bachelor apartment level, large fridge, two stove top, dishwasher

there should be full time life guard who can also act as security as kids splitting water on people sitting around

kids loved it

laundry machines were not all working, this was a major amenities to be counted on

a very clean hotel close to airport (2 miles away) with friendly & helpful staff with a pool & gym with a great breakfast and free safe parking

several amenities available, such as a laundry room, gym, and pool

is right above the bar so it was noisy at night

late at night on the street in front of the hotel generated by the people who were patrons of the bar but were outside smoking in front of the hotel

the location is perfect for social travelers with the bar downstairs and it is on a street with many bars and restaurants in walking distance

the rate is discounted based on the noise from the live band playing in the bar below

service at the bar was not great. slow and inattentive.

the pool could have been a bit cleaner.

the gym was also a nice touch

close so i picked this hotel because of the proximity to the airport and the fact that they had a shuttle advertized

room, great swimming pool, convenient included breakfast service whithin the covid measures

when we walked in the room we were pleasantly surprised that it was like a suite with a kitchen, and sectional couch and beautiful bathroom area

clean room, friendly staff plus you can do laundry

beautiful clean & comfortable, got an early check in, staff friendly & smiling

the option of being able to do laundry was great

except for not having a pool

clean, comfortable and it had laundry facilities.

pillows are really comfy, the bath tube is big and deep. good wifi connection.

the property wifi was wifi but everything else 9/10

ample parking space and great wifi

golf on the premises

in my booking process and it was not annotated when we got to the hotel so we ended up with a parking lot view

the tvs should be able to connect to wifi so that people can watch netflix

all my free time in the hotel was wasted on enabling basic amenities

the wifi was accessible from everywhere in the hotel and the rooms

the lights, phone and wifi weren't working. i have to ask the staff twice before it's settled.

lp desk activating wifi, tv never worked)

brought our chromecast to watch movies at night and it would not connect to the hotels wifi

liked the location of the hotel, the wifi was strong and the front desk was very polite and helpful

- free and fast wifi in the room

good size swimming pool and you got free wifi which is really fast

the wifi was slow, and attempting to charge for faster speed is ridiculous

location is good, staffs are nice, wifi is free

-wifi dropped in and out to the point where we just gave up on it

the wifi was not working at all and there weren't many options for food.

had to call in for the wifi setup, when this should have been handed over on the keycard, or something

wifi included but not working properly

good lighting, and wifi free

wifi did not work really well.

wifi only after 6 hours

the wifi was dreadful

the wifi was poor with bad speed.

the gym was good!

they also have a quite and chill bar where it is very nice to take your laptop and work during the day or have a drink at night

very good location, nice rooms, and nice bar in lobby.

marcus, the bartender was so lovely, the hotel bar was the destination end of day both days.

walking distance to downtown comfortable beds nice bar within property

slow elevators and wifi a bit lagging and slow.

paying for wifi and noisy pipes.

having to pay for wifi

free wifi

is pricey, including food and drink at the bar, and you do have to pay for wifi in your room

free wifi

paying for wifi and parking

bed was comfy, room clean and a great location. complimentary wifi. nice pool

bed was very comfortable, the room was clean and well arranged but above all, the seamless wifi connection process and connection speed was amazing and i couldn't be happier

did i mention they have free wifi too

wifi was not good. low internet speed.

clogged wifi not working not enough blankets no room service at all even though we left the sign on door

wifi good, location good, room very good

wifi worked well

lots of suggestions on places to go and eat and super friendly about getting me signed into the wifi

comcast tv was not working and wifi not connecting

wifi password changed while we were there so we didn't have access until the morning when we

the wifi was free and worked well. the room was luxurious

wifi didn t work in our room and the casting/ screen mirroring was unavailable even though there

functional wifi cost $10 per day; luckily i could tether my phone

we were able to do laundry and cook a meal

having washing machine and dryer were handy, and a functional kitchen

spacious and the kitchen was very well stocked with utensils

the staff were friendly and extremely helpful. i was able to get an early check in

comfy bed good cooking facilities , laundry facilities

ee as it was sunday

free wifi

wifi didn t connect, the outlets on one side of the bed didn t work, bathroom was really

didn t work in certain areas of the room, like when i was in my bed i would only have 1 bar of wifi

poor wifi. not enough counter space in the bathroom

any delay and everything was spotless and worked perfectly, be it the shower

wifi inaccessible first until staff gave me the free code. ac poor but staff fixed it promptly.

was very friendly and accommodating when we were accidentally charged extra for the wifi

slow wifi

wifi included with the room wasn t very good

kitchen was large and well-supplied for long-term stays (full-sized frig and freezer, microwave,

kitchen was stock with everything you need

hotel, perfect location, apartment style with a living room and full kitchen separated from the bedroom

we liked the full kitchen

the kitchen has everything one can need (no oven, but stove, microwave, fridge, etc

staff was responsible and nice. always available to help. many breakfast options.

great location for walk into the city, useful microwave in the basement, good breakfast

they have plenty of free parking and free breakfast which is always fresh and they refill it regularly

good location, clean renovated bedroom and nice breakfast

the spa bath was amazing, and the complimentary soap and such was lovely

tv did not work 1/2 the time and wifi did not work

wifi is very poor and hardly ever get a connection in the room

friendly, clean room, and comfortable beds clean washroom and many benefits such as tv, wifi, parking, restaurant, pool etc

wifi was very slow

the beginning, we had a bad experience of wifi but the director of the hotel solved our problem and helped us as much as he can to feel us

instance, i didn’t know about the exclusive lounge on the fourth four for free appetizers and breakfast until we checked out

beds, fabulous location, quiet, gold lounge access was excellent for snacks and drinks, breakfast was good, staff friendly and helpful

really enjoyed the selection of foods at breakfast

hotel has a beautiful terrace bar that looks out over the canal and park

i liked the fourth floor lounge facility but it did get too busy at breakfast time

wifi worked perfectly, and the swimming pool was a real

poor wifi

free wifi. usb plug ins.

the gym had a decent size and the wifi was fast and stable

i had to ask her about the wifi

wifi a bit shaky - might be the room location rather than anything else

wifi has some connection issue, but staff managed to have the professionals to help us solve the

we accessed the wifi without issue

a little dated, wifi is weak.

most important things in hotel - location, bedding, wifi and tv - are great

i arrived there was old food in the fridge and the kitchen had not been cleaned

also, was pleasantly surprised by how spacious my room was, that came with a kitchenette

great location, comfortable. nice to have a swimming pool

write up about the room from booking was wrong, they said the room had a kitchen but it did not

our room had a separate room for kitchen

spa suite – king bed

gym and pool facilities were great

bar cocktails were lovely too

great indoor swimming pool (water at good temperature)

the hotel had great facilities, i especially enjoyed the pool and sauna.

gym and sauna were top notch. im 6'5

i had complimentary wifi and non-alcoholic drinks in the room as

wifi was strong and steady

wifi is fine

andaz wifi wasn't working so impossible to cast anything on the tv

and the roof top bar lounge was lovely

wifi did not permit streaming as it was not strong enough, but worked for e-mail

excellent wifi

comfortable bed, good wifi; balcony - although it's usually cold and snowy outside at this time of the year - was a big

was my third hotel in canada on my 13 days/5 cities trip and again the wifi was really bad with speed was extremely slow

wifi is very slow and not stable.

only inconvenience, really, was that wifi was poor, and i was unable to stream music in my room

comfortable bed and pillows, a fridge in the room and good wifi

wifi was extremely slow and that wait at the front desk was a bit long.

although the wifi signals were pretty good, it can only be used for text messaging; voice breaks a lot; and

nice clean, larger room. fast wifi.

wifi

free wifi didn't work for me at all, not sure why

it was hard to get wifi unless you were a member of the hotel

big rooms, comfortable beds, free wifi, breakfast and pool

location, constant noise from either the elevator or the laundry shoot

breakfast and location

breakfast was their standard, plenty of food, and welcoming staff

in breakfast area

check in was easy, the rooms clean, the pool perfect for the kids, nice gym, and delicious breakfast

ev charge

free parking, fridge, microwave, bar sink, sofa, in room

service, the convenience of hotel location from all attractions in ottawa, and the facilities (gym and swimming

clean and have everything we need while stay, front desk was very friendly and promptly to help, pool was good and

process for going to the gym is cumbersome having to get a pass from the desk every day

breakfast was limited to fruits, yogurt and energy bars

pool is too cold

the swimming pool is quite small and not suitable for younger kids

no continental breakfast

clean, quiet, fast and courteous servives, great affordable breakfast, plenty of

great nice room and was surprised the pool was actually open with all the covid stuff i thought it would be closed but no it was open for

liked the spacious room, the big spa bathtub

we liked everything, free casino shuttle was a plus and the spa was amazing very nice pool area.

location and heated pool

they took off the spa and gym off all internal signage but not off the website

surprisingly large assortment of comtinental breakfast

the free breakfast was very good and well stocked

the breakfast was very good and the room was updated and looked wonderful

the stay included a decent breakfast

was warm, the hot breakfast was amazing

the speed of wifi is quite low sometimes.

wifi worked and was east to access

opened too late they could not get the wifi to work no hot tub food left in frig from last person line up to check in or get

had issues with wifi and had to call support.

this day and age you expect to have rock solid wifi in a hotel and this definitely did not meet my expectations with connection dropping

very small gym- two people can’t gym together.

- they have an on site gym - far from the downtown hustle - safe parking that's free - good staff cons - it's around 5-15

food selection was already depleted not even halfway the breakfast time

we had all the free water we could handle kids loved it

right behind us was a busload of kids (actually there were 3 busloads) - young boys - that completely overran everything, pushing

location great, close to the highway. late check out was free of charge

elevator and pool bonus's

we chose this motel for the the pool but it was too cold

beds, close to restaurant, quiet, indoor pool with fairly warm water, close to gas station

have a grab bar in the bathtub wall

the continental breakfast had lots to choose from.

nordik spa, my friends house, costco, the casino and thrift stores

the rooms were big and spacious. very clean! excellent breakfast ud83dudc4c

they called to confirm my booking and allowed me an early check in and late check out at no extra

day when i go for checked in, the staff said oh you have 2 adults and 2 kids, and this room is not fit for you and i showed her that booking

hotels downtown or in hull where hotels often charge extra per day for parking

the wifi was no good. slow and constantly signing out.

wifi is a little weak but not too bad

wifi was not good as well

clean and tidy room with microwave and fridge. wifi is great. location is good.

that no english channels we re available wifi was terrible !!

gym access and breakfast included

staff very nice, clean, comfortable! the free gym next to it is amazing!

some odd meat paste or something with the included breakfast

really appreciated that the receptionist let us do a free late check out due to the interview through skype we had, on the morning the day we were leaving

honestly i love everything but it would be nice to have the pancakes machine for breakfast.

nice small outdoor pool. sauna. wifi that works. restaurant was good for easy dinner.

space for parking , parking places are too narrow

the parking lot was full, we had to walk with luggage a few streets

breakfast, no parking and the bed comfort wasn't that great all compared to the previous years that we've stayed

parking free however hard to find

inside was fantastic, the breakfast, the room the bed the pilots i recommande the people to visit comfort inn

entire hotel is pet friendly and this allows you to book a room with any type of discounted website and simply add

only 2 floors; well laid out; close to a good buffet: good breakfast on the property

breakfast was good location was ideal close to everything stores etc...

the breakfast was very good

swimming pool and gym are great

the value, breakfast, pool and most importantly, it was very clean.

good breakfast, decent gym, clean facility

the pool water wasn’t that warm, but the rest was great!!

then went to the room, before i opened the door, i realized that this room is beside the pool and gym that there are much nosie

gym area is to small and not that much equipment

we enjoyed our stay and the breakfast was very good

the free breakfast was much better than expected

perfect for our kids

breakfast was delicious and the kids had so much fun

ample breakfast - not an employee hovering over the choices as you decided what you wanted .

none of the facilities were open due covid (pool/gym)

good breakfast and great staff

good breakfast provided

paid ev chargers were available and functioning

nice kitchen

the provided cutlery in the common kitchen area is very outdated (e

shared kitchen friendly staff clean

place to stay, staff is very friendly, a good kitchen

this motel has a great kitchen space for use by guests

coffee and tea we had in the kitchenette

the balcony, staff, quiet, kitchen, cleanliness

the rooms were comfortable, clean and had a very well equipped kitchen area.

loved the in room kitchenette.

like that our room was very clean and comfortable and all that we needed in a room with kitchenette