parking and wifi. the reception staff was very friendly.

no outdoor pool

big comfy bed, pillows like clouds, wide variety of breakfast foods, friendly staff

not enough parking space

getting through to the parking lot was a little confusing.

was friendly, no issues with the room, very clean, great pillows, decent hot breakfast, and very affordable

clean room and breakfast

wonderful staff rooms are great and breakfast is super

the breakfast was fine

clean, complimentary breakfast was very good, and a great price

they called it an “early check in fee

love the pool pet friendly

pictures indicated there was a pool, but it wasn't available.

the closed pool and needs updated alot

dirty rooms no pool

pool was drained

the pool was open . my kids loved it . it was very quiet .

eggs were very cold on breakfast

everything including the breakfast

the breakfast was delicious. the room was clean and the staff were very nice and friendly..

great swimming pool and breakfast

no free breakfast, we need order.

pool was not heated and was also inside an air conditioned room

friendly staff, location, pool

chose to have breakfast at another location, but the room was excellent and we really enjoyed the shower

you need pancakes on menu for the kids.

enjoyed the pool

kitchen amenities

kitchenette was a nice feature

pool was smaller than most i’ve seen.

the pool was clean

couldn't get on the wifi

the wifi was fine

and the wifi worked seemlessly

rooms were old and outdated no wifi and no contanental breakfast like add said

fast, friendly staff. early check in.

the bed and breakfast

loved the breakfast and fire place outside to eat for breakfast!

the breakfast and pool was amazing!

seating in pool area no towels in pool area, running out of breakfast items very busy spring break week so

was wonderful it was nice and clean my kids had a good time the rooms where clean the staff was very friendly

clean, convenient location, great breakfast, nice pool

excellent value. used laundry facilities also excellent.

breakfast certainly met our needs. location was perfect for us.

breakfast was simple but good

the pool was open and very clean

staff, room, bed, location, pool and breadfirst

the pool shower breakfast

very good service and the breakfast was sufficient

open pool

missed breakfast and opted to sleep in late

love everything about it i felt real safe i enjoy the pool i like the food i enjoy the walking around it the bed was very clean the tv show just right i

finally pool and hot tub were exceptional

good breakfast. clean dining room. fresh fruit

breakfast the next morning was good and we were able to hit the road again, all refreshed

the hot breakfast had lots of variety including strawberry waffles

also bacon would be a excellent addition to the breakfast

best complimentary breakfast ever

the room was very nice and well kept, breakfast was very good and the staff was friendly

i had the opportunity to witness coffee being spilled in the floor at breakfast, and a staff member got to work to clean it up without making the customer feel anything

microtel was clean ,neat , good breakfast and friendly desk clerks that assist when needed..

the laundry was quick and cheap and there was ice available at all

great location right across street from casino/horse track

overall great place to stay.location,prices,food,staff,pool and breakfast

we also put the laundry to good use—a very nice amenity

the pool hours should be longer and ice and vender machines should be closer to rooms

no wifi, pool was small and didn t have towels

the wifi was so weak to the point that i had to use my mobile hotspot on my phone

i didn't have access to free wifi

fact that i would have to purchase wifi, at the room price that definitely should have been

wifi wasnt working entire time we got there

the spa tub was very enjoyable.

breakfast is exceptional

we asked for late check out and we did at no extra charge

the bleach smell in the pool area was tooo strong and burned our eyes

kids kept us up a little late coming from a ball tournament

no apologies, no explanations;then i go upstairs and the wifi password no longer works

we weren't given the wifi information when we checked in

our wifi stopped working on day 2.

the wifi, once i got my blanket from the car the bed was comfy, breakfast

staff helping sign on to wifi; friendly

we also enjoyed the hot tub and the pool

indoor pool/hot tub. good breakfast considering covid.

indoor pool/hot tub. good breakfast considering covid.

indoor pool on sight free laundry room was nice great location

getting stuck by the pool and laundry room.

management owns the hotels nearby and they are so nice to let us use their laundry facilities

no laundry

hotel really need guest laundry facilities

the pool was closed.

open pool?

outdoor pool & bbq area

very friendly staff breakfast area gym

could just use a bigger pool but we enjoyed it. nothing wrong with it.

breakfast was amazing, grounds lovely, staff friendly, room spacious and comfortable.

breakfast was delicious

breakfast was outstanding

breakfast was fresh and different each morning

everything was great. the breakfast was fabulous and the rooms were neat, clean and private.

the one thing i didn't like is that the swimming pool is outside.

great outdoor pool area, delicious breakfast

wish it had an indoor pool

i loved the friendly staff and cleanliness of the hotel. the breakfast was great as well.

the price should be lowered, indoor pool, less disturbance from housekeeping, the channels should improve, and we should get discounts

the kitchenette in our room was a great bonus

the room was great with lovely kitchenette

the room was big with a kitchenette, big closet, and a wonderful balcony to have coffee on

of the windows in the kitchen/living area didn't have any curtain or shade and lights from parking lot and street traffic

great space, comfortable bed, well equipped kitchen, free parking just a block off bathhouse row

feel of the hotel, the delicious food and beverages from the hotel restaurant, the relaxing spa tub, to the pleasant view of the downtown area of hot springs

wife and i booked a “king suite with spa bath” on booking

the preordered breakfast was awesome

on the same block as all the bathhouses making it so easy and convenient to have a comfortable spa vacation

the included breakfast was very yummy and plentiful

the rooftop bar was great as well ❤️ 100% would return again

we loved the rooftop bar and restaurant that was on site

rooftop bar. couch seating covered unavailable. sloppy dress code bar staff. music way too loud.

rooftop bar is amazing

rooftop bar was awesome and the hotel resteraunt for brunch was great

great location, terrible wifi, very comfortable beds, rooms super dusty.

wifi was horrible, could rarely connect and when i did the signal was weak and was constantly being

interestingly, we did have a good reliable free wifi connection

no mini fridge in room. wifi wasn t working.

wifi unusable for work, don't even bother

amazing pool! the staff are so accommodating and thoughtful. quiet are near the water

was very nice reasonable price loved the pool the staff was very friendly loved the location will definitely go

very friendly staff early check in clean rooms and pooleve was really sweet

the towels at the pool were always stocked during the entire week we were there

didn't like that the pool wasn't open

the breakfast was not included

lops special breakfast each morning & especially sundays are a treat

breakfast was great and dinner you didn t have to leave the property

we had a room with a spa tub

staff was super friendly and the breakfast was fantastic

area is the good view of the lake the sitting areas are in wrong places firepit was in front fitness room windows so seating face the fitness room with folks working out would've been nice to

we also were able to get an early check in

the pool was nice

we even had a small disappointment with the pool still being closed and we asked about using it and the staff called to some sister facilities

breakfast was good , staff were friendly and helpful

pet fee is not listed on booking but management discounted for the error/confusion.

pet fee is ridiculous & not even partially refundable

was clean, we had a great view of lake hamilton and easy access to fitness center, coffee, and outdoors for our pups

a nice location however the pet fee is excessive & not even partially refundable even when your animal dies not make messes or

no breakfast, pet fee was a bit expensive.

wifi both days

the wifi went out and when asked about that, they implied it was user error, told me to try again, and

clean, strong wifi, decent breakfast, great views of the lake, beautiful spot to watch the sunrise

we liked being on the lake. the wifi worked great. parking was decent.

wifi signal was a bit weak.

no breakfast

need more variety for breakfast

pool rather small

i loved that the complimentary breakfast was more than meets the eyes. it was truly delicious.

drain well, better view we viewed the parking lot of dealer ship, were not told in advance the pool would be closed that was to be a side entertainment

breakfast was excellent and provided an opportunity to meet other friendly guests who had also come

great location for us, room clean, staff friendly, and breakfast good.

the hotel needed a little more room for the breakfast seating. other than that, was good.

the breakfast was excellent

breakfast was all gone when we went down to eat . it was only 830 am

pool was closed

clean and great breakfast

nicely furnished. good breakfast

pool was great, the kids had a blast

the hot tub and pool was amazing, the rooms were super cozy, the breakfast was amazing!!

a bad rating on the facilities and staff though because they really were good, other than the wifi being a little slow, but that wasn t a big deal for us this trip

cleanness, wifi everywhere, free coffee, decent breakfast, welcoming personal

excellent wifi connection. its cleanliness meets our expectation. we are satisfied.

the pool was cold for an indoor pool and there was no hot tub to escape to.

breakfast was very enjoyable

the pool was not big enough for many people.

the pool

the rooms were clean! pool was refreshing and everything i needed close by.

laundry room available

older property.... pool closed d/t covid.

it has all of the necessities including a fridge and microwave, free wifi, hdtv, office center, and a laundry room

like the fact you had wifi and it was easy to connect to will stay again when i travel for

nothing except parking.

but i wish since the laundry takes quarters, they were accessible

flow through the parking lot was odd & parking lot could use some revamping.

called the front desk multiple times because we couldn't find the wifi password and nobody answered, we even went down there and still nobody was there

wifi password was like 40 characters..lol

wifi access was a big issue for me

the staff was very friendly and helpful. the wifi was good. nice tub.

the wifi didn't work.

were allowed an early check in and a later check out

there was a nice selection of breakfast foods

the staff was very friendly and helpful. housekeeping did a great job. breakfast was good.

also the breakfast was great too for a

we loved the pool and the beds and the breakfast. everything was perfect

left very early so cannot comment on the breakfast

n9 breakfast

pool wasn't open.

breakfast was modest, but good

and small fridge) were in good working order, the location and parking were convenient, and the breakfast simple but adequate (in any case, there were multiple restaurants nearby)

our request, as i booked 2 rooms separately), the breakfast was hot and delicious, and my kids enjoyed the indoor pool

small pool

i came in to see my kids

were too many kids who were loud

bed was hard pool was cold

breakfast wasn't great. but i'm not a big breakfast kinda guy.

did not have breakfast, checked out early.

gym was great

tons of parking and easy to park a trailer close to the door

clean and new and great breakfast