breakfast was very good

gym was great

breakfast wasn't great. but i'm not a big breakfast kinda guy.

clean and new and great breakfast

the breakfast was delicious and had such a great variety of things to choose from

appreciated the breakfast and hot coffee

pool wasn't open.

not many selections for breakfast, but enjoyed the pop tart that i hadn't had in sometime.,

the hours of the pool could have been later on closing, and an ice machine on location .

the pool is in the back of the hotel away from the road

kids enjoyed the pool it was super clean as well

pool not working

the breakfast was great and the rooms were extremely clean

it was clean. the pool was clean and usable. the staff was especially accommodating.

also the breakfast was great too for a

it has all of the necessities including a fridge and microwave, free wifi, hdtv, office center, and a laundry room

like the fact you had wifi and it was easy to connect to will stay again when i travel for

breakfast awesome. area very clean

flow through the parking lot was odd & parking lot could use some revamping.

kind of hard to see in some areas of the parking area around the front, especially at the far exit

wifi access was a big issue for me

called the front desk multiple times because we couldn't find the wifi password and nobody answered, we even went down there and still nobody was there

wifi password was like 40 characters..lol

the staff was very friendly and helpful. the wifi was good. nice tub.

the wifi didn't work.

cleanness, wifi everywhere, free coffee, decent breakfast, welcoming personal

excellent wifi connection. its cleanliness meets our expectation. we are satisfied.

a bad rating on the facilities and staff though because they really were good, other than the wifi being a little slow, but that wasn t a big deal for us this trip

property s parking area was well lit and secure. very clean appearance.

the breakfast was not as good as advertised.

simple rest stop hotel...kids love the pool

the rooms were clean! pool was refreshing and everything i needed close by.

the pool

pool wasn't opened yet, which absolutely devastated my 9-year-old, who sat through a 2-hour funeral

laundry room available

the rooms were clean, and my kids enjoyed the indoor pool

clean and great breakfast

pool was closed

breakfast was really good

pool was great, the kids had a blast

being by the lake , breakfast

the breakfast was excellent and staff was amazing

the staff was super friendly and helpful. breakfast was wonderful!

lops special breakfast each morning & especially sundays are a treat

breakfast was great and dinner you didn t have to leave the property

very friendly staff early check in clean rooms and pooleve was really sweet

location,balcony,and pool

was very nice reasonable price loved the pool the staff was very friendly loved the location will definitely go

pool the grounds are well kept

pool wasn't open yet

the only thing i didnt lije was the pool was closed.

it was very clean and modern. i loved the mini kitchen. it made you feel like you were at home.

we also were able to get an early check in

we asked for tissue and paper towels for the kitchen and maid quickly handled our request while on our floor maintaining her duties

continental breakfast was good

they called it an “early check in fee

the staff were cheerful and helpful. i also used the fitness center which was very clean.

got to the hotel to check in and they notified me the system was down about a hour at the bar the system was back up, the staff made it up by upgrading our room, will definitely be

location, pool on the water, feels safe nice area.

i loved the location, and it has ev chargers for free, a bar and it was incredibly clean!

pet fee is ridiculous & not even partially refundable

elevator didn't work, small pool, empty hot tub, limited parking, small bathroom

pool rather small

breakfast was satisfactory

breakfast options and the time it ends

no breakfast

parking and wifi. the reception staff was very friendly.

saw some big storage containers in parking lot

breakfast was amazing! pool was very nice!

wonderful breakfast buffet.

no outdoor pool

liked the rooms and the breakfast and the coffee and cookies

all equipment in gym was broken. hot tub wasn't working...

the breakfast was really good and the swimming area and hot tub was excellent

laundry area was out of order

it also has a guest laundry room which i was really excited about

no laundry

hotel really need guest laundry facilities

management owns the hotels nearby and they are so nice to let us use their laundry facilities

the spa tub was excellent

breakfast was good and the location was great

breakfast is amazing, pool and towels awesome, staff terrific!

breakfast was good

), breakfast, parking, exercise room, beds, shower, all of it was great

clean, complimentary breakfast was very good, and a great price

clean, wonderful friendly staff, and a nice breakfast

the breakfast is very convenient especially if your staying for work you can grab and go.

breakfast was good and lots of choices

was friendly, no issues with the room, very clean, great pillows, decent hot breakfast, and very affordable

breakfast, friendly staff, the entire hotel is clean and on excellent shape

the price should be lowered, indoor pool, less disturbance from housekeeping, the channels should improve, and we should get discounts

it was a clean hotel and the breakfast was good

wish it had an indoor pool

cleanliness, comfy beds, location, breakfast

could just use a bigger pool but we enjoyed it. nothing wrong with it.

the outdoor pool was small and in the hot sun by early afternoon to dusk

it was a new clean hotel. it has a kitchenette in the room.

loved having the mini kitchen!

full kitchen, very quiet, clean, and comfortable. very nice.

had the suite with the kitchenette

fitness center was definitely one of the best of hotels gyms we’ve been too

there were bugs in the kitchen and bathroom. carpet was dirty.

kids loved pool and breakfast

girls loved the pool & my husband & i loved the pillows & beds

no continental breakfast. complimentary coffee only.

i didn’t eat breakfast but the location was fine very easy to find

he helped me sign in to the wifi, told us when the bar would be open

bar staff were great also and could make a great bacon and chicken fajitas

pool was small.

thing was nice and clean,but the pool was very cloudy couldnt even see bottom in 3ft area, kids wouldnt get

everything including the breakfast

was very comfy,indoor pool nice warm clean,the staff was so nice and sweet, we'll definitely stay there again,breakfast

breakfast and the indoor pool

breakfast what great a nice selection of things... it located by everything i wanted to do.

the hot breakfast had lots of variety including strawberry waffles

staff very friendly. beds comfortable. breakfast good.

covid - the breakfast was very good— be glad when we can go back to the full service

i was pleasantly surprised with our room and the added bonus of an indoor pool, jacuzzi and work out room

we really enjoyed the breakfast

was great for going to the casino and track

enjoyed the pool

that it was close to casino

full kitchen was surprising

the rooms the staff and the gym.

clean, good breakfast and close to the casino.

the customer service was excellent and there was complimentary breakfast

also bacon would be a excellent addition to the breakfast

i had the opportunity to witness coffee being spilled in the floor at breakfast, and a staff member got to work to clean it up without making the customer feel anything

microtel was clean ,neat , good breakfast and friendly desk clerks that assist when needed..

the great breakfast & a server.

nice breakfast super nice staff thanks

we were given at late check out of 12 pm

great location right across street from casino/horse track

are very clean, comfortable bed, still has a full service breakfast, workers are serving the food, they were extremely nice, joyful, breakfast was amazing,

we weren't given the wifi information when we checked in

staff helping sign on to wifi; friendly

our wifi stopped working on day 2.

the wifi, once i got my blanket from the car the bed was comfy, breakfast

no apologies, no explanations;then i go upstairs and the wifi password no longer works

fact that i would have to purchase wifi, at the room price that definitely should have been

no wifi, pool was small and didn t have towels

no wifi,everything was expensive,and never got to enjoy the pool thanks to a bunch of rowdy kids

was not hot water to take showers wifi did not reach the room we were staying in overall worse embassy ever stayed

did not like the ideal of being charged for wifi with the cost of rooms

rooms were old and outdated no wifi and no contanental breakfast like add said

and the wifi worked seemlessly

couldn't get on the wifi

the wifi was fine

parking lot

wife and i booked a “king suite with spa bath” on booking

feel of the hotel, the delicious food and beverages from the hotel restaurant, the relaxing spa tub, to the pleasant view of the downtown area of hot springs

staff, owners, breakfast, bakery

many shops & restaurants to choose from hotel breakfast, 5 star

breakfast and wonderful service

we loved the rooftop bar and all the staff were extremely friendly

rooftop bar was awesome and the hotel resteraunt for brunch was great

rooftop bar. couch seating covered unavailable. sloppy dress code bar staff. music way too loud.

the rooftop bar was great as well ❤️ 100% would return again

the rooftop bar was very relaxing with a great view of downtown hot springs.

love the pool pet friendly

the hot tub was nice and pool view.

the closed pool and needs updated alot

guy did try to get the pool open but i'll never really understand why you wouldn't have it ready by a friday night in may

pool was drained

one of the cleanest inns i’ve stayed. great breakfast options too.

no chairs in the laundry room to wait on your laundry

i enjoyed the pool and appreciated that the facility had a laundry room because we stayed 5 nights

the hosts at breakfast

breakfast certainly met our needs. location was perfect for us.

no mini fridge in room. wifi wasn t working.

wifi was horrible, could rarely connect and when i did the signal was weak and was constantly being

wifi was horrible, and the bathroom was a little too small in my opinion, but i do have to keep in

interestingly, we did have a good reliable free wifi connection

wifi was terrible, carpet was nasty, needed a really good cleaning, mold in shower, room was small

to answer our questions about the city and made recommendations for places we could visit with kids

i did hear the kids from next door banging around but that happens in every hotel next to kids.

their staff and pool

location. quiet. per friendly!!! zero pet fee!!!

the pool shower breakfast

it was very clean, - our room was large - a kitchen with living room, bathroom, and our bedroom was down the hall

the kitchenette floor was a bit dated.

the room was great with lovely kitchenette

the kitchenette in our room was a great bonus

apartment like accommodations and incidentals in kitchen equipment

breakfast was delicious

breakfast was fresh and different each morning

wonderful stay! beautiful location and nicely appointed rooms. delicious breakfast!

everything was great. the breakfast was fabulous and the rooms were neat, clean and private.

the service was top notch and the breakfast was wonderful.