breakfast was not very good.

great breakfast food

very poor shower pressure. tv in breakfast area has not worked for 3 months

breakfast and location great.

modern, wifi worked great, staff friendly and helpful, good breakfast buffet

great breakfast

courtesy of all employees was grateful except the bar attendant

husband loved the breakfast he was really happy that y'all had a buffet, location was excellent it was really close

pool closes at 10, bar at 11:30, wish they were open later

top service. big suite and comfy bed. limited vegan breakfast options. highly recommended.

no towels on the pool, too far from the

of breakfast was good but not explained as to how to use very well

no swimming pool nor gym. no restaurant

the pool area is not well maintained the tv cable is very limited

swimming pool ,

the location was good. the room spacious and clean. parking lot and swimming pool available.

was excellent, breakfast was good, with limitted options

extremely bad smell room old plumbing swimming pool dirty air fan on toilet super noisy broken

beds where very comfortable, and the breakfast included in the price was very good and plenty

clean facilities, and an included breakfast buffet for all

had parking

also the room service was great and for a really good price, and the fact that they let you check in before

room service was quick

the gym equipment was in good working order and the poolside was always clean

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target) if you need to (-)the parking process.

the rooms on the homewood side have kitchenettes and feel a bit nicer

they've got a great breakfast spread and the dinner options have all been great, along with the happy hour

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

location, comfort, and last minute availability. the hotel also offered airport shuttle service

layover with a very early flight so we appreciated the proximity to the airport and the 24 hour shuttle service

was great, they also had shuttle service that could take us up to 10km around, i liked that

associates shower was spacious shuttle

place, confortable bed, you can access several international and national tv channels, decent breakfast

negative feed back for this hotel except that they could add more diabetic friendly menu on their breakfast

nice and comfortable rooms, clean, good breakfast, closed to the airport, but quiet

is free shuttle bus pick-up at the airport which is convenient for travelers

location close to airport, nice and clean room, good breakfast, nice staff

shuttle to the airport was great

the shuttle service was reliable to and from the airport

i requested a shuttle from the airport to the hotel and they were there within minutes

good breakfast, nice pool :)

no access to swimming pool for repairs

stuff and shuttle was great

could improve the ud83eudd5e breakfast

the breakfast

bed was comfortable. breakfast was great

we arrived in the late evening, called for the shuttle which came very quickly

very friendly staff, clean, right next to airport, fast free wifi, great value.

good wifi on floor 5

day there was and problem with connectivity so tv had issues, we were told it was due to the poor wifi

safebox didn t work. wifi you need to connected in the lobby first signal is poor.

location and airport shuttle service wifi was stable

location and facilities from parking to hotel

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

was excellent and the breakfast was delicious

free airport shuttle and breakfast

clean room, excellent breakfast, courteous staff!! checkout till 1:30 pm, can't beat that!!

very comfortable beds and really good breakfast

morning breakfast was good

cleanliness, room, wifi, location

wifi was not working properly.!!..too many slowdowns or interruptions..

they offer long term parking for airport and free airport transportation

no enough parking

kids liked it and the staff was very helpful

the wifi was very good

i did not like the smell of the room. i struggled connecting to the wifi.

pillows wifi beer

the breakfast was really bad and my laptop wouldnt connect to wifi

attention, service and breakfast

airport shuttle is not available all the time we had to catch a taxi from there to the

breakfast was way better than what you would expect from a place this near to the airport

the breakfast could be better.

shuttle availability could be improved, i did not know we had to get reservation for that even if

location and breakfast

left your place is so good little more fitness not towels on swimming pool

there is a pool and a playground for the kids

breakfast was adequate

pool on site

great breakfast !!! great location !!!

wifi still sucks but many of the other maintenance issues have been repaired

wifi was spotty at

wifi was off for a day

room is not clean sofa couch had dog pee markings sheets were ripped pillows were uncomfortable wifi didn't work we were staying at the pet floor and it is nothing like what we saw in the

no power for several hours parking flooded

the parking entrance is on the main avenue through the casino but once again, it looks dirty and old

hotel is near a comercial plaza, the pool is perfect size, the only problem is the room some rooms looks damaged (doors, floor, bath) (+)security and traffic control to keep cars safe. pool and amenities available. main road access. (+)hotel is great beautiful pool staff is great property is clean and property is close to (+)it was close to everything.hotel is always clean so is pool (-)i couldn't find the swimming pool, nor signs to lead me there (+)is a fiesta inn standard hotel, nice pool area in a busy town area, the rooms are nice and rather big, comfortable and clean (-)fitness center is too small and too few choices, and the swimming pool was under construction during my whole stay (+)pool

cleanliness of the property, and the service of the staff, specially of our room service lady martina

location, room service, housekeeping

room service was also

breakfast and fast wifi

breakfast and fast wifi

isn't an in-hotel restaurant or breakfast service, the only options are starbucks or liverpool for breakfast

breakfast buffet was a bit limited and i ordered room service one night and it has a little to be desired

breakfast buffet was a bit limited and i ordered room service one night and it has a little to be

quality of the food can be improved and the wifi speed connection needs to be increased significantly

the wifi was unstable at times

distance from the airport, very convenient location for travellers, very good free wifi, very good breakfast

was good breakfast and good staff and the customer service was excellent to

the gym was also sufficiently equipped and clean

the breakfast eggs were to dry no flavor, i was expecting a variety like bacon and eggs, waffles,

they said breakfast start at one hour and they didt have anything ready

breakfast buffet was repetitive and limited

breakfast staff were very friendly

breakfast was very simple and not very good. the location is awful.

breakfast!!

breakfast is has a lot of variety and fruits

continental breakfast, coffee was horrible it seemed like they added the whole can of coffee to brew

location, service, and breakfast

excellent breakfast menu (continental), and reasonably priced

there is no free breakfast but there is a cafe on site. reasonable prices.

breakfast here is delicious and filling to get your day started

great breakfast and firm bed.

the central area was nice, there is a bar and they serve breakfast (not included in ticket0

great breakfast with great service.

gym and pool are always very clean

enough parking spot for the car, air conditioning wasn t working properly also the shower - so i had to

the fitness machinery in the gym does not work well.

breakfast is great, free and secure parking

parking is convenient, staff is great, breakfast is delicious, building and rooms are clean

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

wifi did not work for me six days, tablet or laptop

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

the hotel has limited parking available and the wifi was slow throughout our stay

of limits as they had it closed and the disappointing fact is the internet had a problem, so the wifi was on and off at times, very unreliable

the wifi wasn't working and there was no one to fix it.

the guests that there is a problem with the wifi and the water situation as well

from the courtyard and pool

breakfast is only coffee and we come not top late

prefer a self-serve breakfast.

breakfast included was not worth the price and the bathrooms were not accommodating

of a tv not functioning but, only replied that it was noted, never got fixed, they only had one breakfast option, etc

old beds but good free breakfast

lights and wifi work sometime

wifi was very bad

wifi big room good room service

the continental breakfast was only fruit, juice and coffee

breakfast isn't much, but attached to a restaurant with great breakfast for modest charge

fi) signal in mu room was weak again

they have good wifi and save parking. there's also a little ceasers and a oxxo right across.

internet

hit and miss wifi

check in, no one told me about the pool, the gym, the restaurant, anything really which was upsetting, they only asked for my name my payment

bed was comfortable, a/c and wifi worked great, close to bus terminal.

bad wifi

no wifi for cell phones.

wifi did not work at all even though i had to work

wifi is useless, can't connect

nice breakfast included. great location close to the arena and fundidora park.

i didnt get to try out the pool, hot tub, gym or visit patio but i did see that they were really

breakfast but kind of small breakfast area

the room was small. the breakfast needed variety and better cooking of the food.

the pool and jacuzzi looked really nice, but we were unable to use it due to unexpected cooler weather

swimming pool and gym are available but not in good condition

swimming pool and gym are available but not in good condition

the gym was very basic and machines didn’t work

rooms was clean but noticed the pool area wasn’t the cleanest

the swimming pool.

my first day, the wifi was so fast, i could stream videos in hd

the breakfast was awesome and the staff went out of their way to make sure we were happy.

maybe they kept them open due to covid concerns but everything else in the breakfast area, many people touched to open and controlled other areas such as the bread- which

hotel was great, and breakfast was hot, ready, and delicious

the parking lot, there are not signals to find the hotel's lobby

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change the peso

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

location, good parking lot, nice pool, great atmosphere

location breafast was good nice pool

rooftop pool was closed due to state of nuevo leon being placed into red because of covid-19

spot for uber could little complicated, and the included breakfast not have a lot options, have to taje two elevators, and but really bother me its every

breakfast could be a lot better, we asked for some eggs and chilaquiles on room service, no sauce

rooms, comfortable beds, practical safe for important things, very clean with a great view and pool

breakfast did not have much variety of food

breakfast was the best free breakfast i have had at a hotel

pool area was trashy

friendly staff, price, nice swimming pool, hotel very clean, nice breakfast, location

& comfortable room, good facilities in the hotel

pool was outside, water was cold

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location (-)wifi didn t work (+)this hotel is good value for money. it has free wifi. (-)wifi wasn't working at all (-) the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

clean. good wifi. good breakfast.

wifi connection

wifi is a disaster in the garden area

great and relaxing hotel with fast wifi

i like everything s except the wifi is really poor

breakfast was minimal just a little eggs and beans with no juice or anything offered for our two

didn't have breakfast, too late for me

didn't like the breakfast, thet gave you like 1 scrambled egg and no more than one slice of ham

breakfast portions where poor, the breakfast dishes where not good tasting, and the room that they

great location comfotable big room, nice simple breakfast

parking, cleaning service, location is amazing

breakfast was good, good variety, great coffee. location is good..

parking was easy

breakfast was good

are new, clean and modern, breakfast was good too

it has a/c and an excellent wifi signal

swimming pool

the pool, the price, location, felt safe ..

conditions of the room,pool,the overall ambiance of the run-down hotel.

the wifi was very weak and the elevators weren't working all the time

and the wifi didnt work properly it disconnected continually

wifi was good but had a couple spotty

carpet was damp, the elevator is old and broken, the wifi sucks, the place is very old and shady

the beds were comfortable, the room was spacious, the wifi was working well

leaking air condition, had to pay extra for dental kit, wifi does not work on phones

ly from laptop) is probably the strongest i ve had in the country so far

wifi did not reach 3rd floor too well.

rooms and wifi speed

the free breakfast

wonderful facility and great staff. exceptional breakfast/

com including breakfast the hotel did not recognize it and extra-charge for breakfast- despite forwarding the

lied to us with the breakfast for 4 adults, i got charged for that amenity and in the morning they told us that the

didn't have any breakfast.

breakfast options very good.

location in the barrio antiguo

good breakfast and security

excellent location, fantastic breakfast with a lot of options, super lovely staff, very clean rooms and common areas

clean rooms the viewing from my window and breakfast

the staff was incredible, i got the need to move my check in to early check in and make all they can to get me inside before planned

comfortable bed, clean room, good breakfast and location!!

i also like that the wifi was strong and i had no issues getting work done

breakfast was excellent beautiful hotel

great value including parking and breakfast

the restaurant and breakfast

the breakfast option was excellent

very friendly staff, quiet room, good wifi, good dinner for non-mexican eater like me.

i love the fact that there's free parking and its underground with an elevator

bed, love the body-length mirror on the bathroom door, breakfast and service is great; and kids enjoyed the pool

only recommendation, not complaint would it be to match breakfast menu to other holiday inn express hotels, my daugther was expecting for bacon over hot

the free breakfast was ok, there wasnt much variety

more pool loungers, washing the corridors carpets.

the swimming pool is small and is being shared with another hotel.

the pool.. and the location.

water in the pool was still freezing cold

pool area (the reason we rented here) was too small

to go to our event and come back really quick & cheap, decorations are interesting and it has pool which is really necessary for this hot

breakfast was ok, although the breakfast area is rather sober and crammed

location is not good,very little parking,breakfast was little to nothing they never refill the juice or fruit

we could cool down in the swimmingpool, play ping pong during the evning and enjoy a nice breakfast in the morning

location. helpful staff. good wifi. great price. big room.

wifi codes changing daily basis

old furniture - old square tv - wifi password works per device, need to ask multiple time for passwords - room light buzzed - weird

math for the shower was a little slippery, i stayed for a month and every week had to change wifi password, no info in the phone to call for issues - had water coming out from the closet some

went to breakfast, can't judge but changing wifi code each day its a pain

thank israel for his help & kindness w a new room with better wifi & hillary at the front desk who spoke english very well & and answered all my questions about

wifi not working.

wifi signal is ok but not working sometimes

bad wifi

also the free wifi is very low speed and useless for streaming apps

staff at bar gave excellent service even thought it is not well organized.

breakfast was great as well as location

the food in the restaurant was really good. the breakfast was a great value.

only thing i would say is that the bar closed early haha

the equipment at the gym doesn’t work