property was lovely view from window was amazing bar was lovely

the staff and the bar / restaurant downstairs was excellent and finished to a high quality

really helpful, bedroom was spotless, free parking, lovely bar and beer garden

30 very noisy, even at this time, from the bar and the outside frontage

the bar and restaurant area had a cracking atmosphere and very friendly staff

he also loved the breakfast & the gym

super clean, friendly staff; great gym (which is 24 hours), great food

breakfast was excellent

nice gym too on the 1st floor

modern rooms ev chargers in car park

breakfast was also included in the price i had the full english with fresh orange juice before my

couldn’t be more helpful, nice bar area , clean tidy and a nice pint , will definitely be staying here again

breakfast was lovely

good breakfast, hit the spot

the hotel offers a complimentary breakfast, which is very tasty and enjoyable

i wish the wifi was a bit faster!

room, staff, cleanliness, wifi

is is our second time staying at the royal toby) we did not use the wifi because of the provider's demands for personal information

couldn't get wifi in our room because of the distance from the router which was a little

the wifi instructions in the room but the staff in reception helped us

wifi was very patchy

free wifi and location

the wifi was good although i didn't use it much, i was very happy with the facilities available

wifi signal very weak other wise excellent value for money. breakfast excellent

the wifi worked this time! bathroom was nicely done.

having to write a review every day so that we could use the free wifi

wifi was not working next time i want my room near to 326 near to that what i can reach my

everything else, - wifi and connectivity was simple to use and worked perfectly

size was good, location perfect, wifi good, facilities like spa very good

location, free parking, spacious room, comfy bed, free wifi, free access to the spa/gym facilities, and restaurant food was good

can t wait to visit when the spa opens next year

regarding the largest collection of gins, wife was over the moon with the recommendations of the bar staff

most amazing gin bar i’ve ever seen

staff were outstanding and very friendly, the well stocked gin bar was a sight to behold it being a record breaker and all

we all enjoyed the breakfast we received and we were very happy with the choices on offer

breakfast in the morning was fantastic with a good selection off the menu

arrival there is plenty parking, staff were so friendly and couldn't do enough for you, the bar and lounge was a great area to relax, the bedroom was everything we needed and more, the

of six and had booked 3 rooms , only to be told on the day that the dining room was closed , no bar facilities and that there was no breakfast ( eventually offered a breakfast tray , but least

the breakfast was lovely. all you would need for a days work. so much variety and good value.

a lovely continental breakfast was put on and overall it was a very nice stay, would highly recommend

breakfast was good but missed full english x lovely staff x

liked room plenty of room comfy beds and free wifi i would recommend this hotel to anybody and i will be visiting again in the near future

value for money, clean, had all you could need in room- toiletries, hairdryer, tv, wifi, tea and coffee making facilities, even had iron and

clean fresh bedding & towels, tv, kettle, biscuits, tea & coffee & free wifi too

comfy bed well equipped bathroom free wifi

wifi was decent, room clean if basic and no problem getting extra milk and coffee etc

ld them but they said it just came from the laundry)

on floor to use it as the sockets was on the floor pretty much the hall ways smelt like dirty laundry the hot tap was clod and the clod tap was hot not safe for kids luckily my misses used it

nightmare, fan in room blade missing and vibrating, hot above laundry, no kitchen, social tenants from council, bad key/lock

dirty laundry was all over the floor

especially the night manager, who was understanding despite me being late and when in the bar later kindly donated towards my sponsored walk i was doing

such good value for money, breakfast included, clean, gorgeous and cozy decor, comfy beds, and really friendly staff

to the bar and restaurant staff, everything was immaculate and food was amazing

where friendly and food was great and i got to take my dog in to the bar area while i ate my dinner so i didn't have to worry

great breakfast with plenty of choice

the bar was buzzing,the food fabulous and the staff so lovely

was amazingly friendly food was fantastic and we chatted with the locals in the bar great

easy parking

building is a beautiful sight as you approach and the bar restaurant area is cozy and welcoming

plenty of parking

the vibe of bar excellent service friendly great rooms

the bar staff for breakfast were super friendly and there was a good selection

restaurant and bar food is very good and value for money

breakfast was good

not only is it incredible value for money, the beds are comfy, the bar and restaurant is fantastic, and there’s parking

the reception lady explained everything where the gym was and breakfast room, everything

loved all the facilities swimming gym and how comfortable the bed was and yeah overall great experience and

pool restrictions on kids

i didn't use the leisure facilities but could see the pool was 25m & appeared very nice

room gym pub staff

bar area seems to jar with the age of the pub , i thought padded bars went out in the 70s also high

the food and bar prices very affordable

property is set in beautiful countryside location,the room was outstanding and restaurant and bar decorated to high quality finishes,food and staff were excellent loved spending our 1st wedding

shame the restaurant shut so early on the sunday and bar shut at 8:30 so we had to sit in room after then, but that’s only on a sunday

food and staff were outstanding, the bar manager is made for hospitality (forgot to catch his name

member they kept saying we sorted it out but then we told them can we have at least have an hour late check out they refused basically our sleep was interrupted all night worse

free car park, good wifi, friendly staff, great restaurant and quality breakfast

price, good dinner and breakfast menus and the food was excellent, good wifi, rooms were sizeable and the staff were friendly and

the wifi connection did not work in the bedroom, only downstairs in the public areas

good wifi in rooms

location, large, free car park, free wifi, friendly staff and delicious food.

no cooked breakfast but the continental hamper was excellent.

little treats like prosecco in the mini bar and home made cookies. view from restaurant.

the breakfast is amazing and the staff even better

the room was outstanding and the complimentary mini bar was an unexpected bonus

grest service, lovely room. nice spread for breakfast too

location, staff, free wifi the water feature is a nice touch

very clean and comfortable room, with free wifi, ironing board and iron

no issues. everything we needed. wifi was a bit hit and miss.

staff, cleanliness free late check out

probably the largest holiday inn we've ever been too, and quite busy with parking nearly full

we used the bar and found it very good

bar downstairs was presented very well, nice decor and plenty of selection

bar/ hotel is kept very clean and the room was very comfortable ud83dudc4c the bar food is quite

easy to get to from motorway network.nice bar inside pub,serve food pleasant stay!

arrival the lady behind the bar was very friendly and efficient

comfortable hotel room with a great continental breakfast

beautifully presented, varied continental breakfast with welcoming professional staff member to provide coffee and keep everything well

clean, huge bed, stylish furniture, lovely breakfast, powerful shower and good facilities

before arrival we requested early check in and this was no problem for the management, and the whole experience was excellent

rooms were tastefully decorated and a good continental breakfast choice too

couldn't access the wifi.

wifi signal wasn't strong in my room

wifi in my room in the courtyard didn't work

the wifi in the room kept cutting out

patchy wifi

innkeeper who works at the bar is the most amazing person

nice room, good breakfast, and warm, friendly atmosphere

the bar and lounge are both comfortable with a coal fire, and the locals keep the place busy

lovely fire in the bar and dining areas

everything and everyone and a killer breakfast n'all!

was very helpful he showed me where to keep my suitcases as they prepared my room and offered an early check in

the wifi was weak

free wifi is fairly standard these days and the broadoak does provide free wifi which worked pretty well

they were having wifi problems at the time of my stay

large room in very condition, bathroom facilities great, friendly staff, strong wifi, super fantastic breakfast

not a problem for me as i have my own wifi dongle

we liked the location, spa & restaurant

the bed and spa area

loved the spa and hot tub experience and the staff were so nice

pool and jacuzzi maybe needs a bit of maintenance

swimming pool , staff , parking

1, nice location 2, friendly staff 3, nice food 4, good wifi

helped to sort out wifi issue

comfy room, with good wifi

wifi didn't work

no wifi and breakfast was very expensive at 14 .

breakfast was amazing

staff, went out of their way to support an early check in

they did a wonderful vegan and gluten free breakfast and were very friendly and helpful

excellent breakfast

lovely breakfast...big bathroom

ee parking advertised)

com as having free parking - there was no parking at all

a town centre pub without car parking or breakfast, not a boutique hotel

parking was atrocious, car didn t feel safe parked down a side street

parking is an issue

the wifi did not work in my room.

tv reception wasn t great. couldn t access the free wifi.

the wifi wasn't great, but that wasn't a major issue.

the room was a little cold but warmed up quickly, wifi wasn't great in my room.

could not connect to wifi

ample car parking and ev charger

location to old lanes golf club. reception staff friendly and helpful. free parking .

just a shame that garden was very limited as main road built through back of original golf course

comfortable bed and good breakfast. helpful staff gave us a ground floor room

breakfast was very good, plentiful and good choices

only thing we missed was that they had a little seating area with a bar which we could have sat in after we came back from the christmas market

the only problem i had was after drinking tap water from the kitchen, i kept on vomitting all day

very helpfull, arrived early and got early check in

staff were very helpful, rooms very clean and have everything you could want - little bar is very accommodating

room, extra bed, friendly girl on check in who arranged early check in for us with no fuss

to purchase a drink on returning to the hotel, while the bar was still open, but the tills cashed up at 10

having a bar and restaurant downstairs is great so we didnt have to go far

old building food was lovely diane who worked in the bar downstairs very helpful and friendly made us feel very welcome thank you diane

it’s an hotel with a family room and an adult bar could let children stay in the family room until 9 instead of 8 but hey that’s not the end of

have liked to have had the option of breakfast before the bar opened, but it wasn't a big deal

wifi was really awful

and free wifi

should have free wifi and an easy to access food menu.

clean modern hotel, rooms clean and spacious and free wifi too

good wifi

the helpful lady at the bar who showed me everything

the red wine from the bar was unpleasant to drink

a great place if you're staying alone as you can just go to the bar and you'll soon be in conversation with the staff and locals

the staff were friendly and with a number of paying guests the bar was open late

it was nice that there was a bar downstairs, a pool table, and food was served that we could take to the room

facilities for kids

clean,modern, stylish. free ev charging and free parking a big plus.

it is a great package space clean ev charging

a bit disappointed for ev charging at night

great for families with a great area downstairs with bar, big tv, pool table and activities for kids

switching off wifi was bad

good wifi and nice big shower head

staff free wifi clean bedding

free wifi, clean room, comfortable bed, tv

it's great value for money. the included free wifi is a bonus.

of choice at breakfast, the full english was excellent, staff were really friendly and helpful pillows and bed

very well ran bar and restaurant

very quiet could not hear any noise from the bar

breakfast was homely and the staff were very attentive and helpful

lovely country pub with a fantastic menu room was spacious with a bath and a shower and breakfast which was included was great

i never really got to grips with the wifi

nice staff, good breakfast, good wifi, very clean

no wifi instructions

wifi was quite slow

wifi was intermittent and not very good at all

breakfast was great. staff were superb

late check out as standard was amazing also

gym on site

we didn't know there was a waffle bar at breakfast until after we had breakfast (our 10 year old would have loved it)

having a late check out and no sleep, we returned to bed after breakfast, for someone to then open our door

wifi not good

eding wifi) and in taking action to get access back in the room

wifi signal is not good.

wifi very

gym, free wifi and refreshments in the comfortable restaurant area

is in city centre, exceptional receptionist at check in (sorry i don't remember the name), 24 hrs bar and nearby

clean, easy check in, great staff, decent hotel gym!

walk in shower. food was excellent. late check out as standard.

deposit was taken on top of the £200 i paid for the room upon check in, i booked late check out for 2pm the next day in the evening but my door was still knocked on by staff

gym equipments are a bit old.

staff didn’t inform me kids get a free breakfast so that was disappointing as i did ask

staff is very helpful, breakfast is good

i was traveling alone with my two kids and they both ate for free

the buffet breakfast was ok - the options were a bit boring but there was always enough food to fill you up

great breakfast

breakfast delicious central location complimentary late check

breakfast wasn't as the photos shoes, no to many options, nit kids orientation

everything was great and kids loved the breakfast

comfortable clean gym with excellent equipment

they need to be more clear in the booking as they had no clue i had already discussed late check out and given members number and then they wasn’t clear regarding the late check out

had to wait for certain breakfast stuff to be cooked as some were empty

breakfast had a great selection

car park just round the corner cheaper rates if you stay in the hotel staff were friendly allowed early check in which

gin selection in the bar could have been more up market and a wider selection

the early check in request was able to be honoured and the check in and parking process was very simple

kitchen facilities were ok?

spacious living room and kitchen

equipped kitchen, with fridge, water bottles for the guests, tea, coffee available, kettle, microwave,

the kitchen facilities were great.

the kitchen was big and we had a leisure dinning time

all good.. friendly bar staff and manager

enjoyed the bar downstairs...very convenient when staying at the lower turks head.

staff room was loverly and very central to shops bars restaurants xx the bar downstairs is

everything, nice bar downstairs, friendly staff, great atmosphere and location 10/10

room 4 above the upper bar so a little noisy until closing time

traveled over from ireland for a united game on an early flight

well fitted out, it was warm and homely well furnished, beds were extremely comfortable and ample laundry

you have to pay extra for early check in even the room is already ready for you.

even eggs they are serving only one type, so it's was tricky for me and my kids

breakfast was good too with a range of items hot, cold and healthy

tv reception was poor

couldn t connect to the wifi but that wasn t an issue for us personally and didn t affect our stay

bar maybe none)

t netflix) wifi was patchy limited storage to hang clothes no kettle in room but all the water/ tea and

wifi a little unreliable

comfortable bed. tea and coffee making facilities in the room. wifi was good.

only being able to get bottled drinks at the bar after a certain time.

gym was nice and well stocked with weights and equipment

and pleasant gym, welcomed extra great light in smaller room, but upgraded room window size disappointing

room service was too expensive for what i got

the property was wonderful, from the bar to the room’s, couldn’t find fault with any of it

had breakfast on our final morning and it was delicious, so accommodating with the kids too

our room was big enough (we were staying with kids and it was just perfect) clean& with all we needed for our family stay- very comfy beds+ iron

spacious suite, good for a family with kids, friendly staff, best location

stocked bar , good music and seemingly very popular with locals

excellent bar downstairs

also my check out time was 11am and because my coach was later on & the room was not booked out

very close to all the bars and restaurants, friendly welcoming for the bar team.

friendly and helpful staff, a couple of streets from the train station, friendly bar… great value, shared bathroom but plenty more toilets with 24 h access downstairs adjoining

the staff were so lovely and i liked the bar a lot

i was offered a late check out for the inconvenience

in was quick and easy and i really enjoyed the option of late check out however i wish it was a little later

staff helpful and friendly, let me add late check out on in morning from 10am-1pm

the charge you 10 pounds for late check out which is an unreasonable amount as

helpful staff, especially asif who greeted us on our arrival, great late check out option, brilliant location, car park next door

breakfast was lovely, so much choice and the bar area is beautiful

comfortable rooms and nice sociable bar area

maybe a fridge or mini bar would be useful if we stayed longer

very plush comfortable hotel with great bar and food

the bar manager (ben) and drew provided a birthday complimentary glass of bubbly and presented it

bar and restaurant were great

friendly check in and bar and good service. rooms are nice and big and nicely decorated.

meal and pint in the bar in the evening

views from my room window, the bar and dining room were fantastic

both the bar and restaurant areas are comfortable and welcoming and staff constantly available and attentive

everything but the wifi

wifi didn t work very well

had an issue with the wifi not working in my room but that was sorted straight away without any issues

wifi for rooms at the very top,its very weak

wifi in the room could have been better and the bathroom was a little tired however, for the price

the only thing is they should include breakfast, facility and wifi costs in with the hotel payment

in our room we were unable to connect to our phone internet neither the free open wifi

wasn't sure about the wifi and just used my own via phone, thats the only negative thing i can think of

lack of wifi - 2 x 20 mins free sessions not enough

being charged for the wifi.

free wifi

more cushions in the room, wifi was poor had to use my phone hotspot

rooms were clean with good wifi and good tv options

stay was lovely, nice clean room and good wifi. staff were nice and mostyl helpful

wifi to slow for film streaming

- the wifi - the location

good location, welcoming staff, spacious room, free wifi

wifi access on the room tv wasn't avalable

instant excellent wifi

is the second time this year i ve stayed here, the bar and restaurant is really nice

comfortable bed. big room. very close to the city center. very good wifi

no wifi in the room

the wifi doesn't reach the 4th floor unfortunately

the room was amazing, with tea, tv and wifi throughout the whole stay, no extra charge

free wifi

though it says that we can't check in till 2 o'clock we was staying at parklife and requested an early check in and they agreed which helped a lot as we needed to be at the venu for 2 o&#

-amazing and friendly staff -kids

sky sports tv in the bar area

they also let me use the iron in the hotel's laundry room to item some crumpled clothing

rooms smell like wet laundry, the bedding is rough and the beds are hard

bad wifi connection in the public areas

the wifi signal is really strong so i could get plenty of work done

i will say however that the free wifi just didn't cut the mustard either, with my speed topping out at around 4-5mbps

wifi works very well

common problem in even the best hotels) wifi is super

check that their wifi is working

wifi good connection rate

staff were friendly. wifi worked well. good price in theory......

no wifi in the rooms

wifi good

really happy with everything rooms was immaculate early check in for £20 jackpot

reception, bar and cleaning staff are excellent

book early check in, until you arrive

the staff were a little standoffish at times, and communication around a late check out was mentioned to the staff the next morning

in is at 3pm and you have to pay £10 to check in early, presumably even if a room is ready, which made no sense to me, i've never come across an

wifi was poor when i was there - my only negative.

location tentative staff luxurious beds great wifi at no extra cost total blackout curtains for that extra

well maintained, central location, room clean, tidy and modern appeal. wifi good and easy login.

and also could not connect my playstation to your wifi network

wifi: is the worst we've come across in a hotel of this standard

breakfast mainly good

at breakfast was instant

though a sports bar we were not disturbed by any noise in the evening

atmosphere, great bar staff, comfy bed, lovely sheets, everything thoughtfully presented, shower had great water

modern, central, lovely breakfast included and staff very welcoming

the gym is amazing, room was gorgeous, good wifi, good facilities in general

decor was lovely staff were helpful and friendly gym was nice and clean

amazing foyer, games for kids

quirky and friendly, very comfortable beds and a good inhouse bar and restaurant

was gutted the roof top bar wasn t finish but next time we go hopefully that will be open

our room was ok the kids room smelt of damp

so with kids can prove difficult

super accommodating, clean and friendly. couldn't do enough for me and the kids.

the kids liked the led lights and breakfast!

glad there was a hairdryer and kids enjoyed the big bath

in house bar was very quiet and for some reason the restaurant is covered in tvs

building, great location, staff were very attentive in the bars and restaurant, quick early check in, cosy room although very small for the price paid

couldn’t be any more central, had a really nice cocktail bar that wasn’t the usual soul less hotel bar but a nice place to relax

very good breakfast , friendly staff. i loved the open kitchen.

of it paul front of house reception staff kitchen staff bar staff and restaurant staff all amazing absolutely best time for mums

hotel was not loud despite its central location loved that there was air con, and made use of the bar open until 2am

great bar and lounge area

friendly staff got early check in. loved the bar

great location, good food, lovely bar area.

had dinner with a friend and invited her back for a cocktail at the bar later that evening but there was no one serving - we gave up in the end and went around the

wifi is a bit hit and miss.

the wifi was poor

wifi was terrible

the wifi network was slow but always strong when in use .

wifi in room was really bad

wifi out of order

wifi in the rooms, breakfast should have more fresh veg available for the money we paid, the iron

wifi

very quiet, large tv, fast wifi, great bed and bathroom

great location spacious room comfy bed good wifi small fridge and safe were ideal