wifi was really awful

i also didn't think paying for wifi was normal as most other places its always been

should have free wifi and an easy to access food menu.

and free wifi

wifi was having issues which the receptionist mentioned it was an issue for the whole hotel

they were having wifi problems at the time of my stay

the wifi was weak

free wifi is fairly standard these days and the broadoak does provide free wifi which worked pretty well

large room in very condition, bathroom facilities great, friendly staff, strong wifi, super fantastic breakfast

not a problem for me as i have my own wifi dongle

location, staff, free wifi the water feature is a nice touch

no issues. everything we needed. wifi was a bit hit and miss.

very clean and comfortable room, with free wifi, ironing board and iron

good parking, friendly staff and a warm welcome

breakfast was great

friendly staff..comfy bed ...good breakfast

first night there was a french kids basketball team staying and they made quite a lot of noise till around 1am so kept us up, the

the fan in the room and the aircon in the main bar and restaurant

buns to make your own baps for the kids

dinner also tasty and bar had good choices

we used the bar and found it very good

arrival the lady behind the bar was very friendly and efficient

the food in the bar wasn't as good as whetherspoons but cost more.

bar/ hotel is kept very clean and the room was very comfortable ud83dudc4c the bar food is quite

easy to get to from motorway network.nice bar inside pub,serve food pleasant stay!

clean fresh bedding & towels, tv, kettle, biscuits, tea & coffee & free wifi too

friendly staff and free strong wifi

wifi was decent, room clean if basic and no problem getting extra milk and coffee etc

liked room plenty of room comfy beds and free wifi i would recommend this hotel to anybody and i will be visiting again in the near future

didn't sample the breakfast and didn't use the wifi

breakfast was good

size of room, shower, breakfast

nice big bar area with live entertainment

restaurant and bar food is very good and value for money

nice and quiet and got a late check out

restaurant good value good food, bar prices ok

staff at the desk and bar were very friendly and helpful, and the room was exactly what we expected

the bar stayed open later

great prices, short bus ride into centre. clean hotel, great bar and lounge area

20pm and he was serving on the bar when we got back to hotel after our gig at 11

to the bar and restaurant staff, everything was immaculate and food was amazing

liked that the rooms were not over the bar area so no late night noise

were surprised there were no bar snack

especially the night manager, who was understanding despite me being late and when in the bar later kindly donated towards my sponsored walk i was doing

great breakfast with plenty of choice

kitchen and bathroom was clean and well kept

kitchen facilities were ok?

no plug in kitchen sink

the kitchen facilities were great.

the kitchen was big and we had a leisure dinning time

to train station , shop near by , could walk to the arena for the concert we were at with the kids as

staff they were kids wearing jean and a t-shirts look like no senior manager

was travelling with 2 kids so i was expecting a room 1 adult +2 kids but received the room 2 adults +1 kid so had to

great breakfast

adequate breakfast and cheap parking

was very helpful he showed me where to keep my suitcases as they prepared my room and offered an early check in

comfortable bed. tea and coffee making facilities in the room. wifi was good.

the room service call we put in was ignored twice. luckily there is a dominos opposite the hotel

gym was nice and well stocked with weights and equipment

to drop off our luggage and was given early check in which was absolutely fantastic

room service stopped at 9.30pm

gym was nice and well kept too

laundry facilities

gym was dissapointing, was big enough to have more equipment but was lacking it.

early check in. very helpful staff on reception and clean apartment.

nothing. we didn't get chance to try out the gym.

comfortable beds, good size room, easy to check in and out. really helpful re early check in.

wifi was very poor. could not use it as it was very poor

wifi not working room 9

the first day i tried to call to ask for a wifi password but just the voice-mail was available

free wifi and the staff very friendly and free on site parking

has a secure car park and free wifi

the bar manager (ben) and drew provided a birthday complimentary glass of bubbly and presented it

would have liked a mini bar in room but wouldn’t say this was something to dislike

all the staff from reception to bar staff helped to make the stay fantastic

comfortable rooms and nice sociable bar area

breakfast was lovely, so much choice and the bar area is beautiful

the wifi was easy to access and the restaurant good

wifi was down, which under the circumstances caused a problem.

bad wifi

intermittent wifi signal. lack of a lift, with narrow stairs to carry bags up.

rooms didn t have climate control hard for international guests to access the free wifi

no problem whatsoever when we asked for early check in at no extra charge, staff extremely helpful when we were asking about where to go

charging £20 for early check in up to 3 p.m. and £10 for a late check out - scandalous.

a 24 hour bar and friendly staff for the night owls

on site parking for £5/night with ev charging at 65p/kwh

me & my girlfriend were the only to eat breakfast ( rest guests didnt pay) and it was like for a kids breakfast because not enough quantity given so make you tell well before what you want but at

i could not connect to the 'free' wifi

e to large panorama windows); wifi is reasonably fast; breakfast buffet is tasty; staff is friendly and very supportive

the wifi was quite slow.

hotel rooms are modern, spacious, clean and full of light

had a

knew it was above a bar which actually suited us and was never an issue

allowed a late check out

also my check out time was 11am and because my coach was later on & the room was not booked out

is very basic but they do some lovely breakfast options on the bar menu you can pay

i requested a late check out and they were very accommodating

hot the bed & that our room had no cupboard or drawers for handing or putting away clothes & the wifi disconnected a lot on & off, other than that we loved our stay and it was one night so totally

of complementary items that come with the stay such as prosecco, hot drinks, breakfast etc free wifi and netflix on the tv were a nice bonus

wifi was a little slow, otherwise the stay was brilliant

t netflix) wifi was patchy limited storage to hang clothes no kettle in room but all the water/ tea and

tv reception was poor

late check out, continental breakfast- plenty of choice

the bar downstairs was great for a few drinks before we went out and the staff were so chatty and

room, very clean, friendly staff, great facilities- including a very nicely decorated bar which serves food downstairs

he couldn't do enough for us, and even had drinks from the downstairs bar brought up to our room whilst we were getting ready

near to manchester piccadilly station, 5 mins walk, clean and tidy, staff very friendly, nice bar for relaxing drink, shared bathroom but not a problem for me

the staff were amazing and helpful in every way and having the option for a few drinks in the bar below is an added bonus

was lovely, the only thing i think is missing is at the bar it would be good to have a choice of beers on the pump rather than just bottles

the drinks in the bar were good, but pricey. nice atmosphere.

the best pillows i've ever slept on. late check out time is always a bonus. modern, clean rooms.

bar at the reception and relaxation area very nice

spotlessly clean and bar open after concerts so massive bonus for me

fortunately when i told the hotel, they gave me a complimentary late check out time of 1pm to let me get some proper sleep

staff helpful and friendly, let me add late check out on in morning from 10am-1pm

he kindly arranged for us to have a late check out and even helped us when the vending machine broke

in was quick and easy and i really enjoyed the option of late check out however i wish it was a little later

late check out till 1pm for £10

despite being extremely busy, the bar staff were polite and very efficient

excellent, very comfy bed, very clean and large room, kind, friendly staff, excellent choice at breakfast including waffles

gym was good, pleasent start who were very helpful

also got good price on my booking with free breakfast which i didn’t eat however was there enjoy overall met my expectations wasn’t

late check out as standard was amazing also

response upon arriving to the hotel and explaining this along with that my enquiry was to have a late check out due to working night shifts, i just got an apology and told check out was 10:30am

smooth check in process, free late check out, comfy bed, quite room

i had to request a late check out and they were so helpful and understanding

the check in staff member was pleasant. there was an option of late check out.

i did try to call/email the hotel beforehand to request an early check in/late check out but never heard back

only downfall was the bar was a little pricy but overall a great visit

walk in shower. food was excellent. late check out as standard.

there’s also a bar for those who want to have it nice

3 times over 3 hours to get an answer which was “there’s nothing we can do” offered a free late check out which we didn’t even use as the television didn’t work so why would we want to

food and drinks at the bar were exceptional and not overly priced for the hotel itself

the buffet breakfast was pleasy. internet wifi worked well.

cleanliness excellent free wifi which is a plus

i will say however that the free wifi just didn't cut the mustard either, with my speed topping out at around 4-5mbps

wifi didn't work

the wifi signal is really strong so i could get plenty of work done

wifi worked when it felf like it

well maintained, central location, room clean, tidy and modern appeal. wifi good and easy login.

the hotel wifi wasn t great and we had trouble using cromecast so we could stream netflix to the tv

wifi: is the worst we've come across in a hotel of this standard

free wifi was great

wifi didn t work in my room , key card kept playing up

comfy bed. self service breakfast with plenty of choice. 12 o clock check out. fast wifi.

wifi out of order

wifi in the rooms, breakfast should have more fresh veg available for the money we paid, the iron

it was tough to get a phone reception in the room - had to use wifi for calls

sofa bed in our junior suite suited our younger kids but might not have been that comfortable for anyone older than that

breakfast was amazing probably one of the best i’ve had

the convenience of location. excellent clean and comfortable room. excellent breakfast.

could look a bit more friendly and helpful as information was not very good on arrival and at the bar area

the gym is above our expectation compared to many hotels

free wifi

comfortable bed. big room. very close to the city center. very good wifi

very good wifi

no wifi in the room

location, room size, good bathroom, clean & comfortable beds. good wifi

bar open till 1am for a drink on return

really stupid, but the only thing which i found strange was the location of the butter at breakfast

location is good, walking distance to arndale, room size is great, with pubs and bar nearby

lovely hot breakfast and fruit and yogurt

the early check in request was able to be honoured and the check in and parking process was very simple

wifi hit and miss

being picky? no free wifi but that didn't bother me.

wifi connection good

the wifi was spotty, but don t let that be a deal breaker

get wifi signal in room 311, although wifi worked fine in other rooms when i previously

location price additional late check out and breakfast

late check out at 12. extra comfy bed would definitely stay again

buffet breakfast option in bar downstairs for 12 pounds and kids half price

first time, after a long overnight flight, the nice lady in the reception offered an early check in

school kids staying at hotel. they were knocking on doors and running.

i didn t know about the wifi but hey, maybe i needed the break

wifi was a bit of a nightmare to connect to and would of been even better if apps on the tv were

everything is good but wifi

things no milk in the fridge so difficult to make a coffee no wifi or at least difficult for us to use menu in restaurant was poor but top dollar 10% service

good wifi and facilities

comfortable clean gym with excellent equipment

the restaurant and bar were tastefully decorated and well laid out

even managed to get me an early check in

modern, comfortable, nice bar area and great location

got an early check in and a lovely room. bed was so comfortable.

good wifi, kettle for tea, free cookies

the wifi was great, i was able to work remotely and do teams meetings

very clean and spacious room with coffee, tea and free wifi

comfy bed. good wifi

wifi was patchy at times

the area is not suitable to hang around with kids at late night especially in weekend

we loved the modern amenities and the full gym, which was a great bonus for staying active during our trip

room 405 next to the gym people banging the door shut early in morning

that there was a gym i could use. i liked how clean it was, and offered tea and coffee.

small modern gym all very eco

wifi was terrible

lovely views, great food, helped make our anniversary very special, great tv reception, great wifi, great bath products, fluffy towels, good room service selection, phone hairdryer and iron in

the wifi was not the best of strength and very slow but that was no biggie for us.

wifi is poor

the wifi was poor

no wifi in the rooms.

free wifi only for 40 min . some rooms better than others. needs more maintenance

in our room we were unable to connect to our phone internet neither the free open wifi

only wifi facility, management should think about it.

the tv and wifi didn't work well in the room.

location, friendly and helpful staff plus a vibrant bar with lovely food and a good atmosphere

even accommodated us for an early check in

stylish hotel & all staff, on check-in & bar staff were very helpful, & food was very good (not forgetting the espresso martinis) will

lovely guy who checked us in and we had all intentions of joining the quiz, but kids had other

spacious suite, good for a family with kids, friendly staff, best location

great really helpful at the bar changing my room when i'd booked the non en suite in error

proximity to the station, clean room, and friendly bar downstairs.

to watch the stranglers at manchester apollo this hotel was perfect and the rembrandt bar was cool excellent

the bar staff were excellent and make me feel so comfortable as i was sitting alone

the accommodation for the price was extremely brilliant, also for hotel being above s busy bar it extremely quiet, i'd recommend staying here as i will if needed in the

all good.. friendly bar staff and manager

everything, nice bar downstairs, friendly staff, great atmosphere and location 10/10

and the staff allowed me to have early check in for free

having a bar downstairs is a massive bonus

room 4 above the upper bar so a little noisy until closing time

wifi strength in certain rooms

the room was ideal for a single person with a clean comfy bed and great wifi

no free wifi in room

wifi to short

charge for wifi. should be free and accessible all the time.

comfy bed, clean rooms, staff were lovely and the breakfast was nice.

we didn't have breakfast but it didn't look very nice.

comfortable bed and good breakfast

price of breakfast could be lower.

breakfast was ok

they offered quite a few little bits for breakfast too in the communal kitchen

the small kitchen area was well stocked and great for grabbing some quick breakfast in the morning

live music in the bar was great, but no sound could be heard in the room

super nice, you can tell she’s working really hard both in the overnight accommodation and the bar to bring a higher level of service to her customers whether they are there for a pint or for

where we could sit and have drinks and catch up, rather than being in a noisy restaurant or bar, although there is a bar downstairs and a good selection of restaurants either side if you need

the wifi was slow in our room

the wifi doesn t work in my room

fast wifi is available and the rooms are very clean especially the toilet

wifi not password controlled a/c couldn't be set below 19c and would switch off when the key card

wifi was excellent

room was amazing, even included a kitchen which contained everything you could possibly need if you decided to stay in and cook one

i also used the gym which was well equipped, clean and nice to be in

the bar downstairs was lovely

the cafe area at the back and the bar area are both very nice

design and layout of the hotel and the gym was excellent location was close to where i needed to

i was able to negotiate a late check out with verdene which was excellent.

i requested early check in which they managed to give to me

good location, early check in, comfortable bed, good value for money

clean, nice continental breakfast, late check out ,lovely host and would definitely stay again

good wifi and a nice bar/restaurant area on the ground floor

wifi was fast, bed was comfortable

nice good sized clean rooms. good wifi access. breakfast is good but can be better.

wifi code wasn't shared with us, we had to ask for it

there is a cinema in the lounge with phone chargers, we never had a issue with wifi and the food in runyons was really good and well presented

staff was lovely and had a early check in

room service is not that good they only change the bin s bag & tidy up the beds

had a late check-in around 11:00pm, the receptionist was extremely rude upon my arrival and even imposed

breakfast was really nice and lots of it too staff were really helpful room service was good too

room service a bit fiddly. we ended up having to order in the bar.

good free wifi

well equipped with fast wifi, t

the wifi didn't get to our room as it was quite isolated. first floor, room 117.

wifi didn't reach my room, could connect in hallway and reception etc

absolutely welcoming , beautiful, clean and well facilitated rooms with fantastic wifi, breakfast extremely tasty ud83dude0b , will gladly recommend, beautiful building inside and

dirty laundry was all over the floor

ld them but they said it just came from the laundry)

nightmare, fan in room blade missing and vibrating, hot above laundry, no kitchen, social tenants from council, bad key/lock

on floor to use it as the sockets was on the floor pretty much the hall ways smelt like dirty laundry the hot tap was clod and the clod tap was hot not safe for kids luckily my misses used it

wifi in the room was a bit sketchy - not really good enough for a video call i had to make whist

wifi was a bit spotty on one day

eding wifi) and in taking action to get access back in the room

wifi was too slow

wifi not good

room we stayed in was above the laundry room so was very noisy

reception helpful able to have early check in with being an ihg member which was nice

asking i was given a complimentary late check out as we were not arriving until early morning

how it's central to everything, the customer service staff are friendly, the catering and bar staff are excellent, this was my 4th vist to your hotel, i will be using this hotel again

convenient, price was good, early check in and late check out.

wifi was so slow to be unusable

both rooms we were in) none of

wasn't aware of any wifi? other than that i loved the whole thing

in the original room - but staff dealt with it really quickly and moved our luggage for us - the wifi was slow and all the dimmer switches make a buzzing noise

staff, wifi and breakfast

was comfortable desk was great for working at wifi was stable breakfast was amazing restaurant staff were friendly and

modern - great breakfast and fast wifi. bed was super comfy

super fast wifi too, which helped as was there on business

large room, principally clean, 55 tv, wifi

clean and beautiful, rooms were great and very comfy, 24 hour gym was good too

advertised as 'super fast wifi' it was very very bad, it kept dropping out if and when it did connect

fi)

the wifi quality was intermittent, but we were out and about a lot so it didn t affect us too much

poor wifi.

only complaint was the wifi didn t work in our room

wifi was not provided - apparently an issue on the provider side.

the wifi is abit hit and miss

after signing up for the wifi both me and my friend were spammed with scam emails

toilet from the main bathroom good breakfast with a large selection plus help yourself free wifi late

staff friendly and very helpful, great that the wifi is free.

the bar and all members of staff on reception, concierge and the polish lady in the breakfast room were

we travelled with two young kids

we also love the sterling bar & live music it’s a perfect way to finish the evening

of it paul front of house reception staff kitchen staff bar staff and restaurant staff all amazing absolutely best time for mums

the bar wasn’t open

wonderful staff, allowed for an early check in very accommodating

central, staff were amazing after an issue we had on our last night they let us have a late check out and couldn’t of been more helpful with

staff gave us an early check in modern rooms super comfortable beds and nice pillows 12 o clock check

we really needed an early check in and a quiet room for my partner and the staff on reception were fantastic at helping

no early check in available.

staff at reception and bar very friendly wonderful

great location, good food, lovely bar area.

hotel was not loud despite its central location loved that there was air con, and made use of the bar open until 2am

friendly staff got early check in. loved the bar

realise we can open window tell the next morning and the late checking in time as we to leave early from where we live as we got to the hotel at 9am and could not check in till 3pm we did

wifi in the room could have been better and the bathroom was a little tired however, for the price

the only issue was the wifi connection

wifi for rooms at the very top,its very weak

wifi didn t work very well

comfortable room, wifi , decent shower and topped off with a good self serve

the cleanliness and easy access to wifi

free wifi, clean room, comfortable bed, tv

staff free wifi clean bedding

clean beds tv with loads channels free wifi good view 10 min taxi to city

it's great value for money. the included free wifi is a bonus.

nice bar comfortable room

bit everything was great bar staff

lovely bar offering good choice of beer

stairs from bar going to first floor are steep and dark until you get halfway up.

was given early check in and staff were all very friendly and helpful

the gym is amazing, room was gorgeous, good wifi, good facilities in general

the staff were amazing, little things that make it exceptional- they remembered my kids names and took time to talk to them and enjoy their excitement of our weekend away

was told to order room service through the app - i did and it went to the london hotel

the personal highlight for me was the gym - made it really easy to workout and stay active during my trip

) were only available via room service through the app

good wifi

wifi in the room at all bar service very slow despite not being busy had to ask twice for drinks

location was great, wifi worked well and bed was somewhat comfortable.

wifi perfect

lack thereof)

anple parking and good wifi

the wifi worked this time! bathroom was nicely done.

free wifi and location

wifi was very patchy

wifi was terrible - less than 1mb