location near hospital, wifi and heat.

wifi trash!!!!

the wifi was fast enough to complete work online, and stream videos

wifi signal.

good wifi

great but wi-fi connection wasn't as good i had to move around the room to get better service and breakfast well do to the virus breakfast could not be served so that was not because of property

there was no breakfast

com shows this as a free breakfast hotel

no breakfast

i did not like the breakfast.

the breakfast

quick early check in. but staff not to informed about area. old man sleeping in a chair.

rooms are nice, the staff has been great, breakfast is decent as well

i wish the breakfast had some meat and scrambled eggs.

i was there to rest, breakfast ended too early for me

pool could be larger, it's not a deal breaker

nice with a covered parking house and guest laundry room

the location was in a very nice setting. we enjoyed the starbucks coffee and bar downstairs.

rooms are very comfortable the lobby is big and nice, there is a small cafeteria it has a gym

nothing i didn’t like more something i missed - an outdoor pool would have been great.

the indoor pool room echoes too much

convenience cleanliness breakfast nice environment

pool not working, expensive, breakfast was ok, nothing made fresh except waffles.

excellent breakfast. staff and very warm and welcoming and efficient.

great breakfast

we were completely all the way across on the other side of the pool, and still heard the bass from the band until midnight

the restaurant attached pool smoking rooms

staff not very friendly, no pool chairs

the pool was closed we got put in smoking when we wanted non smoking

would of liked the pool to stay open later.

it was nice to have a pool and laundry facilities.

staff knew laundry was broken and still let people wash and wouldn't give money back for washing

the pool was slimy and the deck was filthy

pool was nice and right next to seafood and only 4 minutes from bass pro

the pool, which i didn’t go to, was mostly closed for much of my stay

great staff, pool bar and gym!

gym was open, with 2 person maximum for social distancing

complimentary breakfast

comfortable beds, nice pool and outside deck area and great breakfast

the breakfast was exceptional

we used the pool and the laundry room

very clean..good laundry..excellent breakfasts

the pool was mostly empty and very clean and we really enjoyed our time in there

breakfast wasn?t the best

the kitchen in the room

was no breakfast my boyfriend coffee had a roach in it that place is filthy you all need to be shut down

no breakfast options

when i booked the hotel it said they served breakfast

no breakfast

no breakfast included

staff is amazing and the breakfast is outstanding rooms are exceptionally clean and very well organized world-class service

on the morning of checkout, there was a huge roach in kitchen he was dying so im assuming they do exterminate, but nonetheless i don’t want to stay

pool and hot tub were great. breakfast was top notch. rooms were spacious.

it was very nice, nice staff, and great breakfast and social hour.

delicious breakfast. kitchen appliances available in suites.

the lady working st breakfast bar was not friendly either

the pool was extremely small

small swimming pool

shower becomes very slick when using the hotel bar soap

breakfast, cleanliness, location

loved the room and bathroom and loved it had a inside pool

the pool and spa were perfect

was a lady at the front desk who didn't stop children from being thrown into a 4ft pool she just laughed about it but wanted to tell us we weren't following

breakfast was nice and they even had a make up wipe in the bathroom (which i needed, prior to pool and spa time)

laundry room had bags of garbage stacked in the corner and smelt very bad, $2

this hotel because, it is always clean, comfortable, safe, the serve amazing breakfast, and the pool is always clean

staff, pool, location.

very clean and well kept. great choices for breakfast. friendly and professional staff.

this is a great place for a family because of the kitchen and close proximity to costco

we loved the dog park! the breakfast was tastey and the rooms were quiet.

breakfast items were not refilled when empty. indoor pool was freezing, hot tub out of order.

indoor pool okay (seemed like it needed some cleaning attention)

no kitchen towels

good breakfast, comfortable rooms, good ‘north dallas’ location, easy to get most anywhere in dallas

didn’t like that the pool was down but the hotel did allow us pool services with the nearby hotels

the staff was so friendly! everything was very clean and breakfast was a great plus!!

the eggs at breakfast weren't so good

everything was great! good breakfast! comfortable bed!

breakfast was good and well thought out

loved breakfast and the staff

the breakfast was the best. staff was wonderful.

the outdoor pool was clean and had a nice bathroom that could be accessed from the pool

breakfast and how nice the lady was who was running it.

the breakfast from maria florez was amazing and her so kind

breakfast is excellent...more than i expected....shower is perfect...it has fitness room...

the pool was clean and was secured

cleanliness.. pool and outside areas

i liked the pool, the room and the hotel itself was lovely and clean!!

quiet area in a busy area. the large lobby is nice to walk through. coffee bar was nice.

no indoor pool which was promised by verbal associate.

only wish was that the pool was heated and the pool area had better lighting and less chemicals

we were not there for the pool or the view

the pool was way to cold

great breakfast and right next to costco.

all 100% great. (except pool)

the bed was comfortable, the whirlpool was relaxing and breakfast was better than i expected

was pleased that they were able to allow for early check in

also chose this hotel due to the laundry facilities so i could wash my kids basketball uniforms after their game and their laundry

bar, bistro and pool on site, gym

breakfast was terrible in a bag and they were out of stock of all snacks

the pool is indoor and the water was relatively nice and worm

my kids and i used the indoor pool, which was perfect for a november stay

staff, cleanliness and breakfast.

no outdoor pool or hottub.

i think the pool area could be nicer

the pool area was nice and the hotel was clean. very modern vibe.

for breakfast, small cramped spartan room, no towels by the pool, skimpy number of towels in room, only one bottle of water for 3 guests

best hotel ever! kiddo loved playing pool and chess provided with dad.

clean facility, pool table

location, cleanliness and the pool table/ lobby lounge.

the rooms are clean, breakfast is always great, and we enjoy the pool and hot tub

beds, good/free breakfasts,reasonable prices,free internet/wi-fi, table and pole lamps worked

the hot breakfast in the morning was an added bonus

service friendly atmosphere and the breakfast is awesome

nice facilities and wonderful selection for breakfast, the staff was very friendly.

no breakfast, but i understand because of covid

hot breakfast eggs and bacons/ sausage every day, please.

we only stayed 1 night, they had all the amenities from indoor pool to a laundry etc

the covids has changed the full breakfast bar in the morning and happy hour in evening

area out front was covered in bird poop which may not be easy to contain and maintain but my kids and i enjoy sitting outside

i did not read the fine print until later, so i didn't realize they had a free shuttle service to and from the airport - that was a huge relief

shower was awesome. kids loved the pool. breakfast was great.

the staff, breakfast and shuttle service

it was on the other side of the facilities laundry room

free shuttle to and from airport

friendly staff, nice clean room and very good morning breakfast

breakfast was ok only one waffle maker so u had to wait for it

i loved every part the breakfast was great the rooms clean and staff awsome

the onsite gym had a good mix of equipment (peloton bike, treadmill, elliptical, yoga matts, ball, free

we liked the kitchen but there was no bakeware so we had to go buy some pans for the pizza

the shuttle to and from the airport, as well as around town was truly exceptional

hotel shuttle bus was expedient coming and going and they as well we're very personable

was fine but i’ve been to other hotel chains that offered more selection, especially for kids

was incredibly helpful, the facilities were nice and clean, the room was very comfortable, the shuttle driver was so cordial and helpful

great location. staff very happy to help. loved the free shuttle

free wifi

clean good breakfast, very well organized shuttle

the staff, breakfast, and over all stay.

wonderful breakfast selection. friendly staff. comfy beds.

everybody are so friendly and the best was the lady the works the kitchen at breakfast time she's the best

i tried emailing using the airport wifi

wifi will be charged you at check out and nobody said you had to pay for it, than the hotel is nice

lack of free in-room wifi is really a problem

we used the free wifi for work and school purposes

rovided though

staff were excellent, from the moment i checked with them about the shuttle from the airport, until the day i checked out

it seems there was a group of kids there

my experience with the shuttle service wathe best

breakfast area clean

loved spa tub comfort and space

- facilities - breakfast - cleanliness - wifi

hotel offers free shuttle to airport and shopping area

includes a free buffet breakfast with a decent selection of food that was fresh and tasty

we took a shuttle to a restaurant and the driver was fantastic

the breakfast buffet was not what we expected. no eggs, bacon or sausage.

renovations; wifi was in and out; restaurant was ok

sink in my room was backed up

went out no ac no wifi no electricity in the rooms hilton/embassy suites is no help front desk won t issue refund

loved the free breakfast and wifi

saw 2 roaches in the bathroom, room had a bad odor, wifi was terrible and left for the airport 5 hours early in order to use airport wifi to finish

tim the shuttle driver was very nice and friendly!!! good job tim

pool is too shallow

the pool was perfect for my small kids

the location, love the outdoor and pool area

the kids enjoyed the pool

ening front desk person) and the breakfast staff

breakfast, room size, cleanliness and nice employees!

the breakfast bar

the breakfast was a prepackaged muffin, a green orange and a hot bottle of water the fitness center and elevators were

how stacious the room was and the full kitchen.

great gym, bar, and dining, if needed

clean rooms and newer, nice gym

pool was not exceptional..

absolutely loved roger the shuttle driver

excellent front desk staff, great restaurant and bar, bar tender especially good.

best staff, breakfast, in door pool, free (slow) ev charging & hotel is brand new

every day's breakfast was amazing

wish the pool was open later

breakfast ud83cudf73ud83eudd50

best staff, breakfast, in door pool, free (slow) ev charging & hotel is brand new

clean and love the outdoor pool & waterslides

love how comfortable the beds are, and that the pool stayed opened late

the water park was cool we liked all the slides they had and the wave pool was fun

the kids loved the pool and all the activities they were able to do

my oldest loved the slides and the younger two enjoyed the pools/play areas bot inside and outside

wifi signal was very slow and did not allow for the efficiency needed to complete my required tasks

the wifi was ok, i had to keep reconnecting.

friendly staff. 1pm checkout. comfortable bar area. good wifi.

of all, my room doesn't have steady wifi and i always need to go to the lobby for wifi connection

wifi was terrible. it disconnected every like 5 minutes. my coworker could not connect at all.

loved the pool and hot tub. convient location.

texas roadhouse across the parking lot indoor pool/ hot tub texas shaped waffles for breakfast

kids loved the breakfast

really enjoyed and wonderful in there n i will attend there is best sleep n swimming pool

location is very good, my kids loved the pool, the room is clean and comfortable, and the breakfast is great

they have continental breakfast which is good.

kitchen

room is big, has a lot of space to work, big kitchen has a lot of things incase you wanna cook

the shuttle driver was patient and helpful with a ride to hard 8 pit bbq

asked the front desk if the pool was heated because our kids wanted to swim, was told yes it was

pool table, nice patio area and pool area

handicapped accessible room perfect. breakfast delicious

very comfortable & location was excellent. i was shuttled to the airport at time scheduled

also, the airport shuttle is free

easy access to airport. super nice airport shuttle driver and desk clerk. clean rooms. quiet.

the free shuttle bus is also greatly appreciated there is a lovely pool but as we were in late and out early new did not get to use any facilities or have breakfast

have an shuttle to and from the airport every 30 minutes

shuttle staff was great and efficient

pool could have been cleaner

shuttle to the airport was great! it was super convenient.

room was spacious. breakfast was good. staff was friendly.

great staff, very helpful, great breakfast, very clean and great area

breakfast bar hot tub & pool employees

the breakfast selection was wonderful. staff was very friendly and helpful also.

breakfast neat was super fatty sausage

free wifi

paid wifi - should be free.

deal for us because we have unlimited data, but if you don't have unlimited data and you want wifi access it's $12 a day

wifi is not for free

$12 wifi per day.

parking near the main entrance was limited which meant long distances to vehicle each time

th lobby bar had a great ambience

had to go thru the emergency room parking lot to get there

would have been nice to have a restaurant but the bistro at the bar served a great burger as well as breakfast

it was clean and have a pool!

we l loved our time at the pool and the games for kids.

it offers a restaurant and full bar and outside fire feature, pool and green area for play

bar area, was absolutely the best

was a baseball tourney when we were there, that’s fine but kids were running up and down the 2nd floor screaming and slamming doors til after midnight

menu in bar was pricey

there was no breakfast

wifi, free breakfast, free parking

was no breakfast, although sign on building is advertising one bathrooms equipped for handicap - very good

breakfast was not available due to covid19.

this hotel does not serve breakfast as listed in the amenities list.

clean pool that was open and a good bar

the room, breakfast and the pool

pool was closed so the kids were disappointed.

we needed an early check in because of medical reasons and he helped us with no problems

breakfast should start at 6am including weekends.

small pool

would have liked an open pool

the hotel had a free shuttle that took us straight to our destination

pool was outside

the pool is clean. breakfast is good. the room is always clean.

quite and clean and loved the breakfast and pool

wish the pool stayed opened later

everything. breakfast was great. very clean room.

loved the snacks, breakfast selection, pool table (our most used amenity

love the vicinity, friendly staff, clean rooms, and an amazing breakfast. also, the pool table .

breakfast was ok but not great

it was a pleasant stay overall. great staff, room and pool. i would go back again.

staff friendly and breakfast awesome

they have a fitness center, a pool and a laundry room, which i thought it was a great feature for folks like me who don't like to carry a

big rooms, very clean & great breakfast!

i will be going back when it warms up to enjoy the pool and lounge area

the outdoor swimming pool was not clean

nice and updated, full kitchen in the rooms, free breakfast.

love the studio with a full kitchen

chose this place for the year round pool

did not like the fact that there was no continental breakfast offered at this site

pool, gym, staff 24/7, safe, right next door to police station, restaurants within walking, rooms

breakfast starts at 6:00am and everything goes in 8:00am

pool was closed, they couldn’t give an answer why it was closed, next night we asked again and

got there at 11 and the bar was already closed which i get it was a slow night for them

also the pool was so tiny it looks way bigger in the photos

our toilet leaked, the pool is small and people being loud at night on the patio

breakfast is excellent, the rooms are awesome, the ac/heat work really well

laundry, a gym, a nice pool, and outdoor spaces for sports and relaxing

the evening snacks were good and breakfast had several choices

this did not affect the rating i gave, i called for the shuttle from the airport to the hotel in the evening i arrived

comfortable bed & lots of room. bar & grill on site that’s open until midnight.

the gym, breakfast and the room was nice for the price.

we had one bar of soap

breakfast was very good. the shuttle driver was very informative.

the hours for the pool should be all the day

breakfast was great

the breakfast offerings were extremely poor in both variety and quality.

cold pool

clean room. great breakfast. gym was awesome. breakfast was made earlier for soccer players.

the indoor pool was not warm

we have two teenage boys and they were busy the whole day, a basketball court, fitness center, pool and pool table were all available

friendly staff, good breakfast selection, indoor pool, and the room was clean.

we had a kitchen in our suite and they have complimentary shuttles to the grocery store or restaurant for

breakfast was good and hot

had a kitchen, but hotel did not provide anything to actually use it

kitchen cabinets were very old and worn out

kitchen

'queen size bed 'was very small, there were no utensils to utilize the kitchen, and the front desk was closed for certain

it was a queen, it is much smaller that my queen bed at home no basic cooking utensils to utilize kitchen no one at front desk early morning to give details on check out

com didn’t share disclose they had air port shuttle

room was very noisy from adjacent laundry facility

good place to crash and get over jet-lag. denny's and mini mart very close. laundry room.

dirty the laundry room would get

no pet fee

quiet situated near airport. spacious clean rooms with own kitchen

great facilities in the room, very clean - fantastic gym. amazingly friendly receptionist

i liked that there was a kitchen and that they sell drinks and snacks all night in the lobby

the kitchen was a very pleasant surprise. the staff was nice and helpful.

the front desk even offered to call a shuttle for us to get to the airport

the breakfast was very nicely prepared and the person who served it was there to help

i didn't use the pool but it looked pretty decent

minimal amenities. fitness room hot and small

the airport shuttle big plus

to stay there a second time and they gave us a smaller room for more money right next to the laundry room

wifi throughout the stay

wifi worked well

didn't realize that there was a paid and free version of the internet so be mindful of the wifi choices you

shuttle service was so helpful

a little bit of a drive from the airport, but the shuttle is very easy to use, so it's no biggie

were promised spa bathroom and did not receive

location pool area good parking beside hotel good gym facilties

location was key for staying in south lake. nice saltwater pool.

location pool area good parking beside hotel good gym facilties

beautiful hotel, nice pool, great staff, perfect location.

the breakfast was great. rooms clean, big. pool was clean.not crowded.

would have loved an indoor pool.

breakfast!

the breakfast could use some improvement

coffee all the time!!! breakfast always have snacks

was not breakfast gym was just thrown together and i don’t know if the shuttle bus to the airport is part of the

wrong phone number on the website and waiting for the shuttle

was not breakfast gym was just thrown together and i don’t know if the shuttle bus to the airport is part of the hotel , but he left us and was very rude about it

laundry on site was a bonus

room was comfortable and laundry was nice. i was able to rest up and relax from the road.

was close to dfw with free shuttle included

the fact that is was near the location of where i was working and that it had a gym and a pool were the only things i liked about it

pool wasn’t open

pool and gym were clean and not too crowded

i also enjoyed the swimming pool, which was clean, warm, and perfect for relaxing

shuttle to and from dfw a very welcome free bonus

location and service shuttle.

need a quick solution, this place is inexpensive, security locks on the doors, laundry facilities and no

the gym didn’t have a weight scale, and a luggage scale would also be useful, especially since many

gym is not properly equipped

kitchen was great

the rooms and space for me and my kids

the breakfast was really good with good options however, i would have liked more fruit options

not enough cereal choices for kids

breakfast sandwiches are amazing also

proximity to airport and other sights, shuttle service, friendly staff

it has kitchen facilities so for anyone considering staying longer than a single night, it’s perfect

loved the suite with kitchen

the complimentary breakfast was also great

very good breakfast

the shuttle was quick and frequent, the staff was friendly, it was close enough to restaurants

shuttle for airport, and airport parking, which makes it very convenient

room was clean, near the airport, and offered a free shuttle

laundry facilities were a bonus, but uses coins, which you will need to provide (front desk may not

appreciated the airport shuttle

front desk cleark was able to find my family a room without a problem and just paying very small early check in fee

indoor pool, the gorgeous chandelier on lobby,the rooms are beautifully decorated and the staff is

loved the bar & bistro

didn’t have a room ready for me, the shower door was broken, no quarters available for the laundry facilities

do wish the swimming pool opened earlier than 10am

stylish hotel spacious room comfy beds good breakfast

no complimentary breakfast

no free breakfast, no fridge or microwave in the rooms

families with lots of kids taking over the pool area

clean, breakfast was very good (extra cost), very quiet.

pool was open

the included breakfast was good and had many available choices

breakfast was awesome, staff was great

fully equipped kitchen

to ask if the pool was heated and was told yes but it wasn't, but the room is heated and the kids still enjoyed it, would be a great summer time thing though also the channel choice wasn't

everything from the friendly staff that checked us in, to the breakfast the next morning

amenities were over i expected, you have full fridge, couches, pool and friendly staff, everything is super clean and very well located with easy access from the

friendly, clean. large room, plenty of space, nice kitchen and refrigerator. good shower.

the property was well maintained, and the room was spacious and equipped with a full kitchen.

well designed suite, comfortable bed, real food for breakfast, friendly and efficient staff, cool pool and outdoor

great and great for the kids

gym and its surroundings seemed under renovating

really appreciated the shuttle service to the airport.

the sweet girl did open back up the cooler for a dad with small kids

the front desk lady was amazing, the shuttle ran out of seats, she reserved us a cab and had it there for us the morning of our flights

view of the pool & the little balcony was an extra bonus

very nice and clean and quiet. nice pool

pool could be cleaned of debris more frequently & hot tub needs jets repaired.

had lunch by the pool. delicious

outdoor pool

staff went out of their way to be nice and gr8 breakfast

good breakfast

it had a very nice pool and a hot tub that actually works and got hot and was very clean

accomodating safe area 24 hr fitness next door walmart down the street target and kroger poppeys chase bank wells fargo close

breakfast was good

wifi could have be better.

my phone had decent wifi connection and network coverage

the quality and location for the price. plus the free parking and wifi.

no wifi account

wifi kept throwing me off line.

i couldn't log onto the wifi to complete homework.

were not truly clean with stains also wifi connection gave me nightmares, trying to work on my work emails and calls

wifi, cleanliness front support.

our wifi did not work due to the systems being down and they were unable to register my name to the

the bed was so high, i had difficulty getting up into it. the food in the bar was pretty bad.

my mom took the kids swimming, she said the pool was cloudy and didn't seem like there was enough chlorine in the

pool was out of service

great breakfast and staff

breakfast was awesome

staff was very friendly, it was clean and i am picky about that because we have kids

airport shuttle, friendly helpful staff, nice pool.

elevator and laundry convince

would have appreciate a shuttle system from the airport.

booked our shuttle for return to airport as there was a front desk person in training forgot to call for the

everything very kind they helped us with an early check in

pool, location

breakfast tasted good and had great options. the pool was nice and the room was amazing !

were not umbrellas at the pool and the weather was very hot

the breakfast was pretty standard but good

they did not have turkey products for breakfast on pork!

clean, comfortable, affordable, buffet breakfast, close to airport and had a shuttle service.

clean, comfortable, affordable, buffet breakfast, close to airport and had a shuttle service.

breakfast was without butter or breakfast meats, but winter storm fern was the likely culprit

nice staff, nice breakfast buffet

they helped me get setup with shuttles, wake ups and such

beds were really uncomfortable and the room next to mine was full of kids and a baby was crying all night

the breakfast was good the staff were helpful.

the breakfasts were delicious - each day it was a little different - a nice variety.

clean facility, great food for breakfast

he was soooo friendly, worked with us to schedule pool time and the gym, and booked us for another night easily

that it has a kitchen

they had chairs in the small kitchen very filthy chairs, stained and the couch they had was old and torn

it cam with a kitchen. they made it look like a small apartment.

beds are very comfortable and crisp kitchenette was dusty and no kitchenware but we did

instead of waiting overnight at the airport: we actually got a studio with a queen size bed and a kitchen

lovely large rooms. excellent breakfast and friendly staff.

kitchen

our granddaughter loves the pool

signs inside the hotel said pool & spa and had arrows pointing to it

we loved the room. best we have stayed at ever. the breakfast was fabulous

internal restaurant not very practical, more like a bar than restaurant

didn’t care for attitude, demeanor of front desk attendant when asking for a few minutes early check in on way to a wedding

the receptionist and the bar staff observed my fall around 9:15 am on august 5

the bar has a great view

the rooftop bar was amazing