location was key for staying in south lake. nice saltwater pool.

location pool area good parking beside hotel good gym facilties

bed was super comfy and the bar downstairs was entertaining and so close to our room

breakfast was good and staff helpful. bar was great and bar tenders very congenial

especially had fun with the bar staff, they were great

the noise at night was annoying - kids running down the hall, loud talking and slamming doors.

i had requested a handicapped room with a roll in shower, and it was very well equipped with grab bars and handicapped accessible items

hotel is very sleek and upscale--i didnt like having to waddle wet through the bar to get fromt he pool back to the rooms

we did not use the gym or the pool but both looked nice

the sink is high; a stool in the bathroom would be helpful for kids

the pool is very nice but very small and the cost of the restaurant food is $$$

small pool

the pool was never crowded

paid for breakfast with the rooms

pastry at bar and good coffee combined with super friendly, professional and customer oriented staff

we used the gym and everything was very clean

view of the pool & the little balcony was an extra bonus

we were upgraded to a room with a balcony overlooking the pool

pool could be cleaned of debris more frequently & hot tub needs jets repaired.

outdoor pool

staff was very friendly, it was clean and i am picky about that because we have kids

shuttle service to the airport was very organized

kids were upset that the pancake machine was down, other than that breakfast was good

was super nice, breakfast was great

free local shuttle. wonderfully friendly staff. stellar breakfast! perfect stay!

were not truly clean with stains also wifi connection gave me nightmares, trying to work on my work emails and calls

i couldn't log onto the wifi to complete homework.

our wifi did not work due to the systems being down and they were unable to register my name to the

wifi, cleanliness front support.

ordered ribs and wings from the bar and they were

the breakfast was fresh

small pool and pool area

some stuff were broken, breakfast could have been better especially because i have kids they didn’t have much options for them and wifi wasn’t free

the hotel had a free shuttle that took us straight to our destination

location, free airport shuttle, delicious breakfast (texas shaped waffles

clean rooms, good breakfast, i was on business and it made my trip very good.

breakfast selection a little weak

breakfast waffles mix watered down making them flavorless.

place, shuttle, breakfast, drivers ,the dtaff overall was very accomodating

best location, staff #1, breakfast included, and hey it’s in grapevine texas, christmas capital of

kitchen

it was a queen, it is much smaller that my queen bed at home no basic cooking utensils to utilize kitchen no one at front desk early morning to give details on check out

had a kitchen, but hotel did not provide anything to actually use it

'queen size bed 'was very small, there were no utensils to utilize the kitchen, and the front desk was closed for certain

kitchen cabinets were very old and worn out

breakfast buffet was not as good as our last stay.

would like a continental breakfast to be offered

i love the location to work, my gym (lifesize), and places to eat

breakfast food was old and dry, very, very bad. very dissaponinted.

did not like the fact that there was no continental breakfast offered at this site

very quiet and the pool is open

conveniently located, great breakfast, helpful staff.

the breakfast is very good with lots of variety

the breakfast was great. rooms clean, big. pool was clean.not crowded.

breakfast!

pool was heated and very nice

the pool was awesome

attentive front desk, nice rooms & inviting lounge & pool

amenities were over i expected, you have full fridge, couches, pool and friendly staff, everything is super clean and very well located with easy access from the

because of covid eating was a little weird.. wish they could add eggs or waffles to breakfast

slow ran out of towels and washcloths surrounding areas to eat with very good swimming pool and gym was good would still stay here again when i come back to

very nice! staff very friendly. breakfast was very good with lots of choices

new hotel only been open 1-month, everything is brand new, nice indoor salt water pool, nice gym and a good

i liked all the options for breakfast

the breakfast was great... my son and i felt safe and the staff was very helpful.

clean and love the outdoor pool & waterslides

was a little disappointed with the outside pool being closed the first day we were here but they opened it the next day

the kids loved the pool and all the activities they were able to do

the bed was very comfortable. the room was perfect size for 2 adults 4 kids(9.7,6,3).

my oldest loved the slides and the younger two enjoyed the pools/play areas bot inside and outside

no breakfast included and the bar closes early .

clean nice location and cool bar tender

modern room, good window view. pool area and nice bar

spacious, comfortable rooms and beautiful outdoor/pool area

need more bar staff on weekends

pool is too shallow

marriott staff was great and with the dfw shuttle running every 30 minutes, it made it so easy to get to the airport

the gym was amazing.

the kids enjoyed the pool

gym is also nice

location 3 min away from grapevine mills mall, great room,pool,breakfast, clean ,great

there are 3 hotels that share a large parking area and it was hard to find a parking place

loved that we had access to a kitchenette with a fridge, range and microwave!

great location; comfortable bed; nice kitchen area

the shuttle staff will run you anywhere within a 5 mile radius and are so friendly

only complaint was when we arrived the pool had leaves in the bottom of the pool

there's also a bar inside the hotel if interested

didn’t get around to the gorgeous pool but it’s on my list to return

the bar was not open while we were there

no light in garage and no free breakfast and i wanted to get in the pool but was closed for maintenance first time i booked at this hotel and it was closed

that the pool was down

the free breakfast was delicious

the breakfast time, have to be until 11 am.

hotel was very clean, lobby was roomy breakfast was amazing choices for all eaters

lots of room downstairs, huge breakfast area, nice pool table, lots of seating areas.

great gym, bar, and dining, if needed

absolutely loved roger the shuttle driver

the only thing missing is a good pool.

clean rooms and newer, nice gym

staff is very helpful, and shuttle guy tim does great work.

only thing i was disappointed about was i needed airport shuttle

clean/comfortable/quiet rooms breakfast - 8 out of 10 stars accommodating staff

rooms were clean, great location, awesome hotel gym, great breakfast, and a nice pool.

very limited on breakfast

maybe to be informed that the shuttles were on the hour back to the airport in the morning

wifi will be charged you at check out and nobody said you had to pay for it, than the hotel is nice

we used the free wifi for work and school purposes

lack of free in-room wifi is really a problem

i tried emailing using the airport wifi

they have 24-hour airport shuttle and fridge in rooms.

really enjoyed how close it was to the shopping mall and entertainment activities for adults and kids

the same person for check in, as if i was an inconvenience to them i picked this place for the gym too, but it needs

outdoor pool

staff shuttle van service was a life saver

hotel shuttle bus was expedient coming and going and they as well we're very personable

no free wifi, no water in the room, would not allow late check out

sink in my room was backed up

renovations; wifi was in and out; restaurant was ok

who doesn t have free wifi these days

went out no ac no wifi no electricity in the rooms hilton/embassy suites is no help front desk won t issue refund

breakfast ended at 9am . that's a little early

breakfast was great

comfortable bed, great layout, fun indoor pool, good breakfast

i asked about the shuttle to the airport the girl said that there was a $50 charge

breakfast area to congested

shuttle service to my conference location

large room, 2 bathrooms, had everything like home. pool open till 10pm.

to shopping and lego land two bedroom suite with a kitchenette was perfect for stay with grandkids

advertised an airport shuttle. did not have one. said they needed to update the website.

the grab and go breakfast made sure the kids had a few snacks on hand which was nice

the gym you need 2

breakfast was fine and i like the chairs in the breakfast area

they served breakfast even with a short staff so the guests were taken care of

breakfast was great with many options.

good gym as well

free wifi

comfortable room, loved having a full kitchen, couch, and a nice size bath tub.

breakfasts were wonderful

more breakfast choices.

the staff, breakfast, and over all stay.

rooms, comfortable furniture, spa tub was the cherry on top (had a king suite with the spa tub and water jets…amazing and much

great location near mall gas station n restaurants. got a nice size pool open.

breakfast is great, courteous staff, quiet neighborhood

love the staff. both ashton and paris are awesome. great breakfast.

i didn't get a chance to swim because the pool was getting cleaned.

- facilities - breakfast - cleanliness - wifi

location to dfw have shuttle to dfw and restaurants. great staff

we had the room with the kitchen and non of the dishes were washed from previous occupants

the pool wasn t open

the design of the room for space and kitchen was a great bonus.

the drink vending machine was broken as well as the laundry supply vending machine

my family there was only three good things about this stay, we got early check in without anything extra; the check out person was very sweet

ask for some change to do laundry late in the evening from front desk and they make u feel as if your a nuisance

also, the front desk should either have access to the laundry room at all times, or keep fresh towels behind the desk

can even deal with the hot air inside the lobby and indoor areas due to the laundry and whatnot

hard to connect to wifi.

just the wifi went out for a few hours

comfortable bed,clean,strong wifi signal

there is need for better wifi

food in general is delicious but it is certainly a bit pricey $$$ you ll pay extra for better wifi too $$ parking is $24 a night as well if

best hotel ever! kiddo loved playing pool and chess provided with dad.

location, cleanliness and the pool table/ lobby lounge.

for breakfast, small cramped spartan room, no towels by the pool, skimpy number of towels in room, only one bottle of water for 3 guests

the pool area was nice and the hotel was clean. very modern vibe.

clean facility, pool table

coffee pot and you have to pay for wifi

loved the staff, the free wifi, the free water bottles, the restaurant food, the cleanliness, and the proximity to the

however the wifi did seem to lag on netflix maybe that was a casting issue

was not told if/or i had breakfast included which i thought i did

breakfast was one of the best we have had in an american chain hotel

staff, cleanliness and breakfast.

great breakfast and what was great and very rare at any hotel great coffee

breakfast was typical of what you would find. my kids would not eat it, so i am not sure.

pool was so cold

my kids' lips turned blue after playing or trying to play while shivering after barely 20 minutes

even though they couldn't provide a full breakfast selection they still offered a bag breakfast in order to still provide us with our free

no pool

great breakfast

good breakfast

the pool wasnt open

$12 wifi per day.

wifi is not for free

wifi nowadays should be a free option, almost 13 dollars per day is unacceptably high.

deal for us because we have unlimited data, but if you don't have unlimited data and you want wifi access it's $12 a day

free wifi

close to airport , cheap did have a pool & gym ( slightly small)

breakfast was understandably out due to the covid-19 situation, i did double dip with two

breakfast, the state of texas waffle shape was a plus

the pool area closed a little early and we missed enjoying the hot tub.

the gym was modest (no weights) with a few machines

clean, comfortable, and spacious rooms! free laundry, and the gym was nice!

loved the cleanliness, the home feeling of having a mini kitchen, and the

bus shuttle to the airport was super full and dangerous ( large luggages on seats ) as the driver

quiet situated near airport. spacious clean rooms with own kitchen

close to airport and shuttle service

we have two teenage boys and they were busy the whole day, a basketball court, fitness center, pool and pool table were all available

spacious rooms, well equipped kitchen, comfy beds

breakfast was good. nice pool. great room.

the pool was to cold

know because of covid, the breakfast is downsized but i don’t think you should be allowed to claim to have breakfast

the staff was warm and welcoming, the shuttle service is excellent they took me everywhere i wanted to go

shuttle 'pool laundry and was happy to be there,breakfast was fresh and lady in the purple shirt was pleasant and

just wanted an outdoor pool.

(thanks so much); shuttle service to and from airport an added bonus

pet friendly with no pet fee

of all, my room doesn't have steady wifi and i always need to go to the lobby for wifi connection

the wifi was ok, i had to keep reconnecting.

friendly staff. 1pm checkout. comfortable bar area. good wifi.

wifi was terrible. it disconnected every like 5 minutes. my coworker could not connect at all.

wifi signal was very slow and did not allow for the efficiency needed to complete my required tasks

very clean and new, great kitchenette and comfortable bed and pillows

but by that time, i had already unpacked all the children's clothes toys, and food into the kitchen

very clean. there wash dish machine in the room and kitchen utensils. breakfast is also good.

beautiful rooms ,nice kitchen area. comfortable beds and nice location.

the desk area cleanliness cost kitchen area

ed some potatoes and bacon ud83eudd53) ud83eudd23ud83dude02ud83eudd23we even used the laundry room available for clients was very convenience since our stay was extended, very

could use some disposable salt and pepper shakers instead of just the 2 big one in the kitchen counter

breakfast was good

we enjoyed the indoor pool and gym

kitchenette & the natural light coming in from windows

loved the suite with kitchen

i also liked having, but did not use the kitchen

breakfast was good. convenient location to and from airport.

the staff is amazing (from the reception to the shuttle drivers), it is easy to make your way in and out and it is very clean might i add

the breakfast was fine and the kitchen staff were very diligent about replenishing the food and keeping the dining room clean

the pool was a perk for the extra money, but the pool was out of service

full oven and refrigerator in a nice size kitchen

my room, and presumably all the rooms, have a kitchenette with a full size refrigerator and stove/oven, sink, kitchen cupboards and microwave

being replaced, so have to use stairs— breakfast is a miniature muffin and coffee— laundry is $4 total for wash and dry

no pool or ice machine any where on the property.

the patio area between the bar and the swimming pool was nasty as well and hadn't been swept, blown off, cleaned in quite some time

i did not have breakfast.

the pool and the bar

no breakfast or dinner

the hallways were filthy as was the outside entrance and parking lot

do wish the swimming pool opened earlier than 10am

had requested early check in

room, facilities (swimming pool and gym), free breakfast and shuttle from/to airport.

the kids only got to swim for an hour because of the operating times

front desk cleark was able to find my family a room without a problem and just paying very small early check in fee

wifi throughout the stay

didn't realize that there was a paid and free version of the internet so be mindful of the wifi choices you

wifi worked well

we were looking for place with a free shuttle to the airport as we had a 6 am flight after a football game

shuttle service was so helpful

pool was alittle small and the elevator was kind of scary because it felt like it was gonna fall

pool and hot tub looked very gross

the gym was disappointing

the breakfast was well presented and tasty

the kitchen was well appointed (including china and silverware) and in good condition

really clean pool

the rooms and space for me and my kids

the breakfast was really good with good options however, i would have liked more fruit options

pool wonderful, gym and and laundry was a plus

didn't have enough choices of kids cereal for breakfast at breakfast bar

would return again. shuttle from and to the airport included. breakfast to go also included.

gymnasium is restricted to cardio exercises only, and for only 1 person and up to 45 minutes

was not breakfast gym was just thrown together and i don’t know if the shuttle bus to the airport is part of the hotel , but he left us and was very rude about it

he showed us exactly where the laundry room was where the trash rooms was and how everything basically works at this property and

also, the shuttle driver is wonderful too, he is quick

no pet fee.

the staff was very courteous professional and demario was the best in helping with parking and shuttle

early check in

they have a free shuttle to the airport

laundry facilities were a bonus, but uses coins, which you will need to provide (front desk may not

wifi not working majority time i spoke to front desk who provided alternate network that was strong

i also needed good wifi

free wifi was a big hit for us

wifi was pretty slow. the business center was not very private.

wifi was easy to access

the pool out couch

room , breakfast, shuttle service

breakfast was tasty with lots of options, and the pool area was clean and perfect for relaxing

the shuttle to the airport was well organized

by the time we got to the hotel it was almost 10pm and our 4 kids were exhausted

was ok, only problem to many kids was surrounded by food

kids running up and down the hall

the fact our key didn't open the pool door we had to ask the front desk to access the pool.

being able to have a hot breakfast to start the day

my kids loved the breakfast ate it everyday we were there

this was not easy with 3 young kids, plus we didn't have our luggage, so we were very grateful for how they helped us get settled

room is big, has a lot of space to work, big kitchen has a lot of things incase you wanna cook

the kitchen had the essential items (cups, bowls, plates,

breakfast was good for a hotel breakfast. social time was nice

decent hot buffet breakfast

fee shuttle service free breakfast

excellent gym, good breakfast, great coffee, and the staff was really nice.

excellent gym, good breakfast, great coffee, and the staff was really nice.

good complimentary breakfast

the breakfast was not 5-star but it was well cooked, fresh and delicious, more than just adequate, i

many kids running up and down hallways, also pool area did not have lights and neither did the pool

the room costs were well worth it because of the room size and breakfast

no fitness center, no guest laundry, no swimming pool

breakfast was repetive and could use some variety.

laundry room was on sight which was great

the gym had weights and cardio, which usually isn't the case

i had the king bed suite which came with kitchen (fridge

i wish the pool were heated

the only downfall to this hotel is no free breakfast but it has a full kitchen with pots/pans/dishes, etc

clean room the set up was nice with the kitchen pool was clean and great temperature

they have a laundry facility

this hotel also is a pet friendly, i asked the receptionist when i checked in that how many dogs can be in the room, she

the guy checking us in was super nice, the room was clean and bed was comfortable and shuttle service to the airport made it super convenient

the pool area was not attractive and the chairs were very uncomfortable

breakfast was good and the room was really nice

early check in

room was located next to the laundry room

dryers in laundry room.where broken

convenient to airport and 24 hour shuttle

dirty the laundry room would get

the shuttle bus runs correctly

a clean, modern room, gym and delicious breakfast of eggs, bacon and hash browns (and assortment of cold options like

bed, extremely spacious w/ a separate sitting room and desk, close to the airport, free shuttle in the morning, filling breakfast, very kind and friendly staff

same breakfast everyday only difference was the bacon or sausage …

breakfast was basic, but had variety of choices

we had one bar of soap

nice breakfast. good space in the rooms

location, breakfast, desk clerk friendliness.

breakfast was a bit crowded and seating was limited

and their was no kitchenette

unfortunately the pool was not open and my kids were disappointed that we couldn't go swimming.

wifi kept throwing me off line.

my phone had decent wifi connection and network coverage

no wifi account

the quality and location for the price. plus the free parking and wifi.

wifi could have be better.

the bed could be way better. and the gym could be better

kids loved the pool. room was awesome! nice and new, very clean!

friendly staff. cleanliness. roominess of the rooms. breakfast was good.

the outdoor patio area. the pool was nice. the room was very clean and spacious.

breakfast was really good and we enjoyed texas shaped waffles

the pool area was nice too

the pool and hot tub was clean and relaxing

the spacious room the pool and hot tub friendly and professional staff

if you want something more simple and affordable their is a public pool 5min away all though the property has pool their was people smoking in the area so if you want

pool and hot tub were amazing even in the rain

the gym room equipment could have been a bit more up to date.

booked for the fact that they offer a free shuttle to and from the airport for long layovers

the shuttle came promptly to pick me up from the airport, and again left promptly on the hour back to

the receptionist and jose the shuttle driver they are the most friendly staff i ever met in all my different hotel stays

was pleasant and they was so helpful they made sure i made it on time to my interview with their shuttle service to and from and they picked me up and dropped me off to the airport on time…the

staff at the reception and breakfast buffet, very clean room, clean shower, quietness, greta wifi vey nice gym although part of the weights were missing

had to get a king with a pullout sofa for our kids

we did t eat breakfast.

the reception and breakfast buffet, very clean room, clean shower, quietness, greta wifi vey nice gym although part of the weights were missing

the rooms are spotless and the breakfast is one of the best i have had in the states

convenient to airport and shuttle are efficient and reliable

a couple of treadmills does not constitute a fitness facility

early check in at no extra cost, great facilities (free breakfast), friendly staff, lots of parking

only 1 luggage trolly and only 1 washer and 1 dryer (which was inoperable) in guest laundry

customer service outstanding services provided courteous and helpful shuttle service

very friendly and helpful. shuttle was super convenient. staff wonderful.

convenient shuttle to the airport. very friendly driver.

microwave, great tv channels, wood laminate or wooden floors, breakfast included, indoor pool and gym, close distance to restaurants, stores, live arena, and freeways

they gave a late check out without thinking on it long or hard

nobody tells you that you have to sign up for a shuttle ride

it cam with a kitchen. they made it look like a small apartment.

the kitchenette

kitchen , double rooms added privacy when traveling with children it's the only way!

instead of waiting overnight at the airport: we actually got a studio with a queen size bed and a kitchen

there was a kitchen, price

weren't able to be accommodated on the morning shuttle but this wasn't the fault of the hotel at all

the lobby provides plenty of things to do from games to the pool table

free shuttle to airport by courteous driver who dropped us off at right terminal and gate in huge

like how the rooms didn’t have microwaves , the breakfast didn’t taste the best , other than that everything was

is clean, friendly staff and they have pool table, games for kids to play

clean rooms, restaurant, shuttle to airport. comfortable beds, and great location

pool could have been cleaner

the pool , our room , room service the bar .

the free shuttle bus is also greatly appreciated there is a lovely pool but as we were in late and out early new did not get to use any facilities or have breakfast

close to airport, free shuttle a huge plus

the breakfast selection was not great 2) the pool was closed for maintenance

convenience cleanliness breakfast nice environment

breakfast was fantastic

one of the main reasons we booked this hotel was for the indoor pool for our kids to swim

great breakfast

they were accommodating for a late check in and a late check out

the complimentary breakfast features more options than i've seen at other hotels

there is a full kitchen in the rooms and offer free breakfast every morning

the pool was very green and felt like a lot of chlorine had been put into it.

the pool area was unattended and very run down

overall recommend this place for the staff, 24/7 gym, and good restaurants nearby

nothing i didn’t like more something i missed - an outdoor pool would have been great.

the location was in a very nice setting. we enjoyed the starbucks coffee and bar downstairs.

rooms are very comfortable the lobby is big and nice, there is a small cafeteria it has a gym

clean well laid out gym in great condition decent food

pool could be larger, it's not a deal breaker

i did not get any breakfast when i had an early checkout

24 hour gym and indoor pool was a great addition

she checked us in, set up our shuttle for the next am and was our bar tender

i used the gym and pool

amazing breakfast