parking attendant was great

very basic but spacious room . private parking available

breakfast not include slaces of cheese or ham, never bacon and the eggs always are the same

breakfast was great! the kitchen staff was friendly and very attentive.

normal breakfast, not good but also not bad.

close to a shopping mall, breakfast included

the breakfast was good too, but with more options could be better, like having only egg whites

wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot

wifi connection is really bad

very bad wifi, can't stay online for more than 5 minutes

wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot

also, we didn't have any wifi service in the hotel

wifi was terrible was unable to work, also the location is not the best, not many facilities around

good wifi signal

room space. wifi

the hotel and rooms are super clean, the beds are very comfortable; the breakfast was great; and staff was friendly

great breakfast, comfortable bed; good price; nice room.

they were not prepared for the amount of people at the breakfast

breakfast was not complete. but everything else was ok.

cleanliness, location, friendly staff and the breakfast

the breakfast was great and delicious

thankful for the shuttle service to airport

front desk made a big deal over breakfast incl i t was in the booking price i had confirmation very uncomfortable

had to pay extra for espresso at breakfast

ate dinner and breakfast there

you could improve breakfast qualitu

much everything, except the breakfast, which was good

nice, clean accommodation good facilities breakfast was ok, wifi worked

good wifi

the comfortable room, and the breakfast where fantastic.

location. parking

easy check in. great breakfast. good value.

i liked the thin pillows. early breakfast,

the breakfast was really good during our stay

lots of traffic noise. breakfast a bit limited in choice.

excellent service, very comfortable room, amazing breakfast

breakfast started rather late

pool and gym good juices for breakfast

the pool is covered which was a surprise but actually a bonus as were protected from the sun

the whole pool area is heated to a perfect temperature and the kiddie splash pool is nice and warm

the pool is cold the spa has no employies

pool and gym good juices for breakfast

breakfast disappointing

of hot water, tv not working and old control remote put together with clear tape, breakfast offer just coffee to drink and nothing else and the lack of being truthful from staff

the safety, the location, the facilities and the breakfast

room, pool, gym. snack time at evening, breakfast.

breakfast was not good, it didn't like me.

breakfast is very bad if you want to buy some food from them take too long

all good and very good breakfast

breakfast

it lacks of good ventilation at the gym

breakfast was excellent, good variety and personnel was extremely courteous.

its time for them to open the pool and restaurant. the food wasn´t good

only swimming pool in toluca. kind people.

pool was closed

breakfast could include more fresh products or eggs.

fruits at breakfast was the highlight of this staying

is not many different option for breakfast but if you ask them they are trying to prepare what you request

the breakfast buffet, not very good quality in general, dry beef fajitas, dry sframbled eggs.

breakfast was supper well served, presented and delicious. employees were more than helpful

of the hotel was very friendly and nice pool was clean and warm rooms were clean and

breakfast items (eggs, oatmeal, etc) were barely warm, almost inedible

breakfast was delicious with many options

breakfast could be

staff very friendly and very good location very good breakfast

breakfast could get better

everyone was very nice and helpfully breakfast was delicious

better breakfast

the breakfast very delicious, and workers very friendly, they make me feel like i'm home

cleanest friendly location breakfast delicious

well this needs some improvement we went down for breakfast at 9:30 and everything was gone

bar with alkoholo / soft drinks on reception

protected parking

location, parking lot, starbucks

inside gardens are well maintained and a nice idea i managed to have a zoom meeting with their wifi

doors pointed inside and were protected by amiable security both going into the hotel and at the parking

breakfast is nothing special, it needs some maintenance although nothing is falling apart

comfortable bed and pillows. good room service

of the main reasons we booked this hotel was because it had a swimming pool as our son likes to swim

of the bellboys is bad, the hotel is too little, the rooms are too narrow, and the place for breakfast too, it doesn't have enough space for all the visitors

and the breakfast dissapointed me, the orange juice was basically water mixed with a box of fake juice and

the breakfast always had the same options. the channels on tv were limitated.

was super clean and late check out as well

good breakfast and friendly service

large comfortable bed, good-sized room. convenient car parking.

yes breakfast was good good service the beds were clean comfortable

breakfast is just fine

the rooms where so. big the breakfast yis good

big beds, nice bathroom, close to the airport, parking.

wifi quite slow once inside the second floor room

clean with good wifi and good breakfast

extremely slow wifi

save parking deck inside the hotel building good wifi

the wifi worked well

plus there's room service for both food and alcoholic drinks

wifi is not good

the wifi was also very bad

love the comfortable rooms the very fast and easy to sign in wifi the free coffee tea and cookies in the middle floor hallway and my wife love the 24 hours room

in wifi the free coffee tea and cookies in the middle floor hallway and my wife love the 24 hours room service that it does cost a bit more but the food it's delicious

the room service, they disconected all electrical systems tv.

it had a good location, and a very nice breakfast included.

the breakfast was good

the breakfast is good but the coffee was some

the breakfast was delicious

they have off-street parking and a decent breakfast

breakfast is included and is great!

breakfast, gym, location, staff, comfortable beds

the mexican style breakfast was delicious

breakfast also leaves room for improvement

was great, breakfast, facilities, location

the king suite is great, well appointed with a small kitchen/dining table that meets all needs

loved the swimming pool, so peaceful

i stayed in a suite with a small living room and kitchenette, felt like a small personal apartment

awesome beds - great options for free breakfast - super clean - great staff

the regular coffee that sits on the counter by the two doors to enter/ exit the kitchen area

the costs for breakfast.

brilliant location. good breakfast. panda express nearby...

good gym and breakfast

really good breakfast many vegetarian option. nice presentation

you should definitely add the breakfast buffet, good price for delicious chilaquiles, eggs, sweet bread, coffee, juice, etc

new hotel, nice lobby. room service is surprisingly good

breakfast

bed & pillow were comfy for a good nite s sleep, the night shift staff & the kitchen one were kind & helpful

location is a plus. walking distance of nice breakfast and lunch options.

room service respond is the worst than ever i have seen

my apartment was very nice, big, comfortable, and everything worked well (wifi, a/c, cable, etc (-)the wifi internet could be faster. (+)- good location close to a giant mall, restaurants, shopping - working air conditioning - decent wifi speed, available in rooms and public space without password - nice gym facilities - filtered

love the rooftop gym

breakfast was very good

the breakfast menu is a little simple. there is no mini bar in the room

breakfast choices were rather average and the dining menu did not really cater for those eating non

excellent gym and pool

cool hotel, nice pool, super gym

ater was out).

the pool/ gym area were super nice and clean

excellent gym and pool

small gym (did not use), good internet connection

½ an hour more at breakfast. some english programs in tv

staff, very clean in the room, breakfast was very good

breakfast was very delicious

limited variety at breakfast

breakfast was so -so with not good service

breakfast not included

breakfast

breakfast, excelent room, wifi, tv great definition, size room, clean room, bed sheets, bed size, air conditionated, dental

they serve full and wholesome breakfast. the staff are all friendly.

the breakfast menu could use some improvement, add more choices.

breakfast was ok but could have better variety

location, breakfast , personal, rooms

nice safe area, varied breakfast, nice pool and gym

it was very cold in the room and as well in the pool area

were super clean, the staff in general was very helpful and nice, the pool is amazing for kids and breakfast is varied and tasty

the swing pool is amazing, the breakfast delicious.

the pool was lovely and warm with nice furnishings

invoice for room service was difficult for me, i recommend to make it with reception staff

the gym

breakfast & room service were very good

the room and the gym

i liked the gym and the breakfast

a/c didnt work the first and the last night. wifi has an additional cost and doesnt even work.

only issue i had was the wifi, and when i asked the emploies they told me they would look into it and after 3 days i had no

wifi was very good throughout the hotel

first time here i had to pay for wifi service), location is really

the free wifi connection ran smoothly

wifi signal was strong

property with well-equipped kitchen

perhaps not the most central place but i did find a great gym with a sauna and a late night pizza place within walking distance

the breakfast was amazing

kitchen facilities are great and the lounge is a comfortable space

large rooms, new bathroom, good breakfast, wifi is good, quiet rooms, clean, friendly staff.

cdmx for work, you probably will want to stay in santa fe, the fitness center was decent, and the wifi was good

was very good , the gym and the swimming pool, the room is large and comfortable, the cleaning

love the location near by restaurants ... breakfast buffet was excellent lots of variety

conveniently located near my home. staff ordered late check out without asking

laundry service was excellent

spa and gym facilities and the room we had was perfect with a great view.

spa facilities

front desk lady at the spa is extremely helpful and friendly

loved the comfy rooms and the spa is a definitely a must

great beds/ gym/ nearby restaurants/ 24 hr service

i had room service breakfast and the food wasn t well cooked

room service food is not so great and could definitely be improved

no view, room service never brings napkins, entrance reception to dark.

stayed with kids at this hotel and it was perfect

breakfast was very good,parking no problems,very kind personal ,location was jest so so ,the best

we like people work here but breakfast is not good enough. location is good and hotel is clean.

the breakfast was exelent

breakfast is amazing

breakfast included was good and the room exceeded everything i could have imagined

breakfast was very good in a lovely setting

the breakfast buffets were divine and the italian coffee capsules are memorable

breakfast was great

we used the rooftop pool and gym and were very satisfied

great breakfast, very clean and modern hotel

i like that there is parking as i travel in my own car

my breakfast at the restaurant was very good

internet wifi very, very bad

free wifi is awful !!

wifi could be faster

my first room on first floor had very poor wifi. it became great whem were moved to 3rdd flor

they have a service for free wifi.

- very poor gym with broken machines, hence

ii liked the space and cleanliness. it is recommended to put vents/fans in the gym downstairs.

receptionist was very nice, very helpful.( forgot to ask her name) free laundry.

wifi

there zero wifi in my room and i was there to give a keynote speech at the university

this hotel is a gem because it has amazing facilities, fantastic rooms, great wifi and fabulous food

slow wifi, poorly equipped gym

slow wifi, poorly equipped gym

offer wifi, and you can't connect to it

wifi on my floor was a little week. downstairs it was fine

wifi didn t work

wifi is okay, 5mbps with a browser login, stable enough during my time

my wifi hard to connect and each day i had to get support

its old and neglected, wifi inestable

wifi wasn t great

wifi failed several times and a little slow, just that, everything else excellent

tv and wifi

confortable apartment style accomodations that include breakfast buffet and wifi

no internet, the wifi networks never connected the hallways smelled like smoke

wifi was bad

everything was good starting from location, staff, facilities, ac, wifi, cleaning etc

from room

two elevators/through parking lot), reception does not speak any english & terrible wifi

the breakfast is very decent

breakfast was excellent though there’s a language barrier preventing us from communicating well

breakfast was good but not great

breakfast was a bit tasteless and limited but in overall totally worth it value for

excellent breakfast, clean rooms, perfect servie

were no napkins or silver in the kitchen nor a cleaning kit nor a dishes tray the sample room is quite better looking than mine,

room was huge and clean. included kitchen, bathroom with shower and balcony.

the kitchen didn't had any dishes. the continental breakfast was very poor.

the kitchen had a hob but no pots or pans (not a problem for us but maybe it would be for

nice big room with kitchen and private bathroom. 2 comfortable beds. good wifi.

property really well located. reasonable gym and excellent room size. bed extremely comfortable.

the room service food is not bad and there was a decent

room service was terrible, the phone didn t worked and the breakfast included was so bad that

in the gym every day there was fresh fruit and water

t small) gym.

the continental breakfast was limited, and the treadmills in the gym did not function.

gym room is on construction

gym is tiny, breakfast not included, relatively few facilities for 4*hotel.

gym upstairs, breakfast is great