pool is great

good breakfast

great breakfast as well

she also delivered the cold eggs breakfast

for example, the wall in our bathroom was decaying a bit and the pool/jacuzzi could use deeper cleanings

the pool area amazing , with plenty of space to rest and enjoy the sun and perfect weather

tasty options to choose ( soup, salad, main and dessert) they also have an additional menu and bar (this is not included, but prices are very fair) in case you want a cocktail , a snack during

a lot of included services that you usually don t find or have to pay extra ( welcome cocktail, breakfast, lunch, dinner, snacks, beauty products and massage or horseback riding are included

breakfast was fine. the location is close to the town main plaza

the spa facilities were exceptional, providing a truly relaxing experience

location, great staff,clean, breakfast good,

included breakfast mediocre. lot of noise due to traffic

was told that day before that the breakfast was served at seven in the morning and the next day i was there is seven for my breakfast

the breakfast was free, simple

the breakfast sucked, and it was very loud at night

if i had to name what was not perfect: the wifi does not reach the cabins

if you need wifi, the public areas have great coverage, but the 3g cell coverage is great so you can also use

some people complains about wifi, the truth is this jewell is surrounded by mountains and is just great that it has the service

wifi, not in the area of the cabanas. you need to go to the main building.

t is wifi why i am hete

beautiful building and rooms, gorgeous garden and pool area, delicious breakfast, great staff

location and rugged surrounding beauty. breakfast.

the infinity pool and jacuzzi, set against breathtaking views, provided a serene escape

beautiful building and rooms, gorgeous garden and pool area, delicious breakfast, great staff

comfortable, swimming pool enjoyable, good dinner and facilities in excellent condition

the buffet breakfast was incredible as well at the restaurant and bar by the pool

the buffet breakfast was incredible as well at the restaurant and bar by the pool

the buffet breakfast was incredible as well at the restaurant and bar by the pool

great pool and jacuzzi area

breakfast was good

was a very nice place, all spots like pool, jacuzzi, photo spots & environment was so nice

breakfast , room very clean ,the staff was always willing to support us

breakfast was very good

if you go with kids they’ll enjoy of lot of space to play around

and they would not let you use the pool or jacuzzi until 10:00 am witch it wasn’t good because we wanted to enjoy it early in the

perhaps menu at the bar / restaurant can be expanded ? for example fruits?

the breakfast is the very best i’ve had in colombia

place, amazing scenery, friendly staff, delicious breakfast

the staff were so so friendly, and the breakfast was absolutely delicious

fruit out for the birds so you can bird watch in the morning while you enjoy their coffee and breakfast, which was super delicious

- no real window in room - wifi didn't really work in the room

the wifi didn't work for the first night and the beds were not totally clean

in no time more coffee or bread is offered poor service shower in lukewarm water for 4 days the wifi is intermittent the owner invokes as excuse that they are located outside the city

the wifi was fast and consistent

- the wifi never really worked properly the whole time i was there

and comfortable room, view from the breakfast room is beautiful

hotel and staff, including the breakfast team was amazing

the breakfast was delicious . the location was great. the room size great.

the breakfast buffet was superb

we enjoy the breakfast on the 3rd floor, and attention to details

the staff was super friendly, the wifi worked very good, the breakfast was very nice with lots of options

the staff was super friendly, the wifi worked very good, the breakfast was very nice with lots of options

fabulous room great staff lovely garden and spa pool good breakfast perfect location

they offer free parking near the hotel, the restaurant serves good food

dinner and breakfast in hotel also

kitchen very clean and well equipped

all guests can access the balcony from the kitchen but i’d recommend staying in one of the spacious family rooms that open out directly onto

our room didn't have a balcony onto the square, but you can access the balcony through the kitchen so we used it every day

shared kitchen available, drinking water dispenser is there to

the kitchen area was well equipped should you want to cook your own meals

everything was (accommodation, breakfast, wifi worked properly)

breakfast, lovely spot just on the edge of the town

breakfast was good

commodation, breakfast, wifi worked properly)

they provided a nice egg and fruit breakfast and good coffee

wifi didn't reach the rooms, walls were a bit thin

the only thing i didn t like is that the water pressure wasn t good and wifi was really bad.

wouldn't put us off, but the wifi was poor and dropped out frequently so not for digital nomads

wifi disconnects sometimes, but the connection is always restored when we contact them

noise

it has four bedrooms, all crowded with beds; a couple of bathrooms and a full kitchen the large backyard is filled with trees and birds and there are comfy hammocks in the decks

wifi; comfortable room temp; filtered water, coffee & fruit every day; very friendly host; clean

spotlessly clean and comfortable, good location, hot water, good wifi

the laundry service was great, nicely folded and nice-smelling

they provide laundry services at an extra cost

he arranged for our laundry to be picked up and dropped off very quickly the same day, and for anything that could not

wifi a bit slow, but not a big deal.

wifi wasn t great. it s kind of on the edge of town, still loved the place though!

one small complaint the wifi is very slow.

wifi can be bad at moments can be noisy, but that s part of the charm of this hotel, everything

wifi had occasional issues in the beginning but it got sorted out quickly

house, great host & delicious breakfast

there are a lot of toys for kids, which was great

the owners were wonderful and breakfast spectacular

we were served a huge and delicious breakfast

our kids loved looking at the rabbits and peacocks especially

very clean, nice breakfast

room was clean, and the breakfast was good

it’s very comfortable and clean and the breakfast. staff are very helpful.

breakfast was good overall, but more of the same every day. there is some room for improvement.

breakfast was good, room was comfortable, very close to sabaneta area and mall, modern style, it

great breakfast and location!

breakfast buffet was okay

general decoration, architecture, the facilities and breakfast were the best

delicious breakfast and friendly staff. great hotel.

friendly and efficient staff. extremely convenient location. excellent breakfast.

i didn't like the price for breakfast, too high in my opinion

the facilities and amenities were really good. we had a fantastic breakfast

super clean. big space. friendly staff. beautifully designed and breakfast was fantastic.

great location. clean. good breakfast. good price. amazing customer service.

the breakfast included was fantastic and became a daily highlight for us

breakfast is very good

very weak wifi in rooms, but in a public areas of the hotel were wifi excellent

everything else apart from the wifi was very good.

wifi signal is very bad, which made it impossible for me to get some work done

nice staff, clean cozy rooms, good wifi, small menu options but really good food. good area.

wifi connection in my room, 2 night without air conditioning, plumbing issues in toilet

we were quickly given our key, the pw for the wifi and given a verbal run through of the facilities

breakfast was outstanding

perfect location, perfect pool view and room was 5 stars

wish the pool area was larger, but it had amazing rooftop views.

hard to say i didn't like something, i personally felt the bar area servers could of been more attentive

didn't have breakfast but there are some great restaurants around the area.

short taxi ride to metro nice breakfast good coffee wholesale district across the street.

staff and breakfast

nothing but if i have to say something no fridge in the room and the breakfast could be better

they said on the web page they offered breakfast but they do not have breakfast

room, good wifi, and friendly staff

good wifi connection, clean tidy rooms, restaurant/cafe is cheap

wifi was fast, lots of hipster bars and restaurants in the area but it wasn't noisy at night

breakfast sucked .. i was charged for it each day i t

per delicious and great) better than outside

very friendly staff, excellent wifi, air conditioning, spa and outdoor tub

the gym was an excellent facility with more than i ve ever seen at any hotel

liked the rooftop bar and restaurant with great views of the city

breakfast was included every morning and it was so wonderful

to improve: some machines in the gym were partially broken and the water dispenser magically started to work after 8 am

wifi failed from time to time

very good wifi connection

the wifi was good

no wifi in the rooms

wifi was great, comfy beds too

good breakfast and room service

breakfast buffet and heated pool are pluses

breakfast ok but have had better. gym and pool very good.

pool and bar area was small but comfortable and fun to be around

the rooftop on the 16th floor is very cool with a nice swimming pool, gym, spa, and bar and has a nice view over the city

no need for a car or taxi, the room is modern, no carpet :) staff is amazing, breakfast at the terrace has many options, my favourite

only change i would recommend is with the gym

small gym available

excellent property in medellin. huge mall right across the street. tasty breakfast & clean room.

only a cardio gym

wifi was very up and down and at times there was loud music being played by other residents (mostly (+) wifi works very well, there is a cozy large balcony and also a spot on the rooftop with an awesome (+) fast wifi (-)wifi went out a couple of times in the span of 20 days (-)the wifi connection is a little bit weak. (-)wifi is really slow but that is a standard problem in medellin (+) wifi was strong and fast

tv ia horrible never works and laundry service is subpar

they have laundry service as well

very helpful personelle, helped with laundry, tours, taxi for airport

i never had breakfast?

breakfast was exceptional

told more how to have breakfast

the free breakfast is very

it doesn't provide breakfast

breakfast was delicious, staff very helpful, calls to book a tour for you just neeed to take out

location near to aguacatala metro very clean and tidy good value tasty breakfast

options: traditional, american or

although the breakfast was included, i did not try it

the receptionist has to cover the chef for breakfast last day of our stay

i struggled with spanish as mainly reception spoke english, but the hotel has excellent wifi throughout, and my translator app worked very well

nice and quiet hotel close to santafe mall good breakfast good wifi friendly and helpfull staff

wifi service was ver poor

excellent staff trying to please my basic needs, great location and good wifi

you'd expect in a 5* hotel) and very helpful service; clean and spacious rooms; pool and gym are pretty good, too

beautiful city view, delicious breakfast

- key cards to go up elevator (great for safety if you have kids) - delicious breakfast and exceptional staff, very friendly and helpful - parking available

at breakfast are strangely indifferent and unfriendly especially for colombian standards

the room service and staff was phenomenal

safety if you have kids) - delicious breakfast and exceptional staff, very friendly and helpful - parking available for rental

strong wifi

the wifi is terrible and check in took too long

good wifi connection

wifi not strong enough log in every 5 minutes

wifi connection was strong

the gym at the hotel would be fine for a novice

the gym not that big

needs a bigger gym and it doesn't have a children playing area.

late check out was granted for free

breakfast ok - need in-room delivery of meals

gym was excellent and the best part was the restaurant with healthy options

available ours that the staff told me to use the gym and the pool were different than the ours on the signs

kids slept in the living room, but there are no curtains or window blinds

lovely gym and swimming pool with city views

they need to add one small shower head for the kids

wifi v good

the staff was excellent. lobby nice and clean. wifi strong and very fast.

the breakfast was very generous and absolutely delicious truly one of the highlights of our stay

th 4 kids ranging from 1-9)

need to add some more amenities

wifi was a bit slow in our room and we tried to get this sorted with the staff but they didn t

wifi was good & fast

it, that weren t true we even had our phone next to it, problems with tv it was outdated wifi wont connect the first 3-4days, the fridge cabinet door wont close

parking was not a problem at any time we came back to the hotel

i enjoyed the hotel's location,staff and rooftop bar & restaurant.

friendly staff, good wifi signal.

ok, with fresh fruit + shower ok, with hot water + quiet area, no noise kept us from sleeping + wifi was

wifi signal in room was poor.

wifi was not working for 4 days

they need to be a beans and other continental elements for the breakfast

fast and reliable wifi

excellent breakfast. fast wifi. good news channels in english.

but the wifi was relatively weak and unstable for such a nice place

parking was very convenient and i always felt safe for me and my family, especially that it is on a

modern, well staffed, nice breakfast, good location.

hotel pool is like a hot tub its not a pool

the a/c had some issues and the wifi was not the greatest

wifi is weak and drops in the rooms

the free wifi was, at times, unstable

location, very weak wifi, spa not working, one elevator not working. this is not a gym.

wifi and english news channels worked very well

breakfast was ok, not that many options but nice anyhow

was very friendly, breakfast was amazing, and the room was much nicer than expected

excellent breakfast and location

plants and amazing complimentary breakfast

good breakfast

good bed, nice staff, good breakfast and facilities

gym

room and gym facilities are great

gym consists of two treadmills and a cycle

poor breakfast options for vegetarians.

very, very bad wifi in the bedroom

channels on tv, very safe area with a small mall at 200m with many options for food, fast wifi and above all, very kind and helpful personnel

wifi connection was poor. it continuously went in and out of service. it needs work.

clean premises, good wifi, friendly staff who were willing to help

the wifi needs improvement.

fi password was hidden in a message from one of the 4 different whatsapp numbers they use)

fast wifi as we were working too

wifi is fairly spotty

and restaurant space do have sensors consecuently you have to stay in your room locked, also wifi was very poor loosing conextion at all time

te tv suposed just works with wifi, but it didn't work.

the wifi is poor, and sometimes you can't even open a web page

phone kept disconnecting from the wifi

you can travel for work and never worry about wifi connection - it's fast and reliable

wifi for my computer in the room.

facilities, gym, breakfast, check in, wifi, shower

large breakfast with many choices

the breakfast space is limited in cases of high guest attendance

good location, good breakfast

breakfast was spectacular, loved it. room was always clean. staff was very supportive.

breakfast and location staff so friendly

the laundry was incredibly expensive, and the wifi cut out few times for a few minutes

the room was very large and modern with a kitchen, comfortable bed, large bathroom, good wifi

i had to work during the day, and the wifi worked perfectly, and having the dining area as a coworking space with indoor and outdoor

uter in the room) and good lighting

the wifi has strong connection

facilities were not ready, the swimming pool area was under construction and spa employees still in training

d to be taken care of by a doctor in the

everything good excellent gym restaurant spa staff

very small pool

great staff and excellent breakfast. restaurant is also good.