great pool and jacuzzi area

breakfast was good

the infinity pool and jacuzzi, set against breathtaking views, provided a serene escape

location and rugged surrounding beauty. breakfast.

comfortable, swimming pool enjoyable, good dinner and facilities in excellent condition

beautiful building and rooms, gorgeous garden and pool area, delicious breakfast, great staff

beautiful building and rooms, gorgeous garden and pool area, delicious breakfast, great staff

the buffet breakfast was incredible as well at the restaurant and bar by the pool

the buffet breakfast was incredible as well at the restaurant and bar by the pool

the buffet breakfast was incredible as well at the restaurant and bar by the pool

if you need wifi, the public areas have great coverage, but the 3g cell coverage is great so you can also use

if i had to name what was not perfect: the wifi does not reach the cabins

wifi, not in the area of the cabanas. you need to go to the main building.

t is wifi why i am hete

some people complains about wifi, the truth is this jewell is surrounded by mountains and is just great that it has the service

was told that day before that the breakfast was served at seven in the morning and the next day i was there is seven for my breakfast

included breakfast mediocre. lot of noise due to traffic

right on the square with bed balcony views of the mountains. lovely staff, good breakfast.

the breakfast was free, simple

the breakfast was tasty but limited choice which never changed, only one cup of coffee then charged

the pool area amazing , with plenty of space to rest and enjoy the sun and perfect weather

tasty options to choose ( soup, salad, main and dessert) they also have an additional menu and bar (this is not included, but prices are very fair) in case you want a cocktail , a snack during

a lot of included services that you usually don t find or have to pay extra ( welcome cocktail, breakfast, lunch, dinner, snacks, beauty products and massage or horseback riding are included

staff were perfect,very nice,very beautiful area, a lot of great views ,a breathtaking pool

nice swimming pool, nice food made by the local staff, the view of the rio is amazing, etc

beautiful property, spacious room, relaxing pool, breakfast included

beautiful property, spacious room, relaxing pool, breakfast included

for example, the wall in our bathroom was decaying a bit and the pool/jacuzzi could use deeper cleanings

staff is fantastic, clean and great breakfast

location, comfortable, and good breakfast options.

cafe in lobby was great for breakfast

breakfast was great

clinic in that walking distance, staff very friendly and helpful, clean room, one of the best breakfast included in your price, will recommend and will return to stay there for sure, excellent

breakfast was good overall, but more of the same every day. there is some room for improvement.

breakfast, suitable for business and close by to a good mall in case somebody need anything

it’s very comfortable and clean and the breakfast. staff are very helpful.

the facilities and amenities were really good. we had a fantastic breakfast

general decoration, architecture, the facilities and breakfast were the best

breakfast was good and i like the location

delicious breakfast and friendly staff. great hotel.

night, thats a little bit not good especially when the rooms are very small and theres no free breakfast

the room was comfortable and clean and equipped with a mini fridge and excellent wifi

the tv is nice equipped with wifi and netflix so you can watch your own tv or cast from your smartphone or laptop

wifi was usually pretty good, with only a few minor slowdowns

great staff, great room, everything worked great except the wifi.

the indoor parking was completely secure, but you will need to maneuver in tight spaces

super clean. big space. friendly staff. beautifully designed and breakfast was fantastic.

great location. clean. good breakfast. good price. amazing customer service.

the spa facilities were exceptional, providing a truly relaxing experience

place looks old and some of the rooms had a bad odor-the sheets did not look very clean —lame breakfast always the same

breakfast

breakfast was delicious

they said on the web page they offered breakfast but they do not have breakfast

they also say on their web page they have breakfast which is not true

wish the breakfast options would have bigger, it was just 3 options, which i had to repeat several times

short taxi ride to metro nice breakfast good coffee wholesale district across the street.

staff and breakfast

the breakfast included was fantastic and became a daily highlight for us

breakfast is very good

the hot tub was clean, wifi speed excellent and i enjoyed using the sauna

clean and new rooms, basic but good breakfast, 24h reception, 10min walk to the metro, good wifi

the internet was not stable on the 5 floor , it kept losing wifi service .

the wifi was also very poor

wifi excellent

good wifi connection, clean tidy rooms, restaurant/cafe is cheap

room, good wifi, and friendly staff

wifi was fast, lots of hipster bars and restaurants in the area but it wasn't noisy at night

clean, nice dining area, delicious breakfast.

clean, private parking , friendly staff, inside hotel restaurant

we were quickly given our key, the pw for the wifi and given a verbal run through of the facilities

very small and bad equipped gym.

they tried to charge me items from the bar that i didn t got

the breakfast

the pool was heated and the gym was cute

nice staff, clean cozy rooms, good wifi, small menu options but really good food. good area.

wifi signal is very bad, which made it impossible for me to get some work done

very weak wifi in rooms, but in a public areas of the hotel were wifi excellent

wifi worked properly

wifi worked well

very friendly staff, excellent wifi, air conditioning, spa and outdoor tub

the food and the restaurant the spa area nice view from the bedroom

location,hotel,services,qualityof morning breakfast,

gym was ok

liked the rooftop bar and restaurant with great views of the city

no wifi in the rooms

no wifi in the room

wifi failed from time to time

very good wifi connection

not a/c, not phone, poor wifi, bad breakfast!

wifi was very up and down and at times there was loud music being played by other residents (mostly (+) wifi works very well, there is a cozy large balcony and also a spot on the rooftop with an awesome (+) fast wifi (-)wifi went out a couple of times in the span of 20 days (-)the wifi connection is a little bit weak. (-)wifi is really slow but that is a standard problem in medellin (+) wifi was strong and fast

they have laundry service as well

very helpful personelle, helped with laundry, tours, taxi for airport

tv ia horrible never works and laundry service is subpar

stayed at another estelar property which had a better gym, the thread mill here wasn’t working and some of the weight machines had issues

gym this time was a bit of a disappointment

the small details, in the pool area it was dirty dishes for more than an hour, the waitress and bar tender passed by and didn’t pick it up, in the 12 floor there were the same dirty dishes for

the gym and pool were great

pool and bar area was small but comfortable and fun to be around

the breakfast was not particularly healthy however i was able to find a little protein with some eggs

if u wanna walk its 20min 5 min with taxi

breakfast was delicious, staff very helpful, calls to book a tour for you just neeed to take out

super nice staff, really friendly and helpful. great breakfast, snacks and safety location.

although the breakfast was included, i did not try it

the breakfast

breakfast was excellent

it will be nice to have more options for breakfast for vegans

bigger gym and indoor pool

mini bar friendly staff clean rooms good room service good location infront of santa fe mall.

i never had breakfast?

excellent staff and breakfast included

told more how to have breakfast

it doesn't provide breakfast

breakfast is decent but very limited

nice and quiet hotel close to santafe mall good breakfast good wifi friendly and helpfull staff

excellent staff trying to please my basic needs, great location and good wifi

wifi service was ver poor

i struggled with spanish as mainly reception spoke english, but the hotel has excellent wifi throughout, and my translator app worked very well

nice spacious rooms, friendly personnel, perfect laundry service.

the staff was excellent. lobby nice and clean. wifi strong and very fast.

wifi v good

the entire staff was exceptional from the front desk to room service and laundry service everyone was professional, friendly, and attentive

location, place, room remodelation, food, room service , customer service, warmy pool

facilities were nice and clean, hot breakfast was simple but tasty, and pool was fun for the kids

breakfast it’s just okay

excellent breakfast , good location

breakfast ok - need in-room delivery of meals

as well as the friendly disposition of the front desk staff (i called to see if i could do an early check in at 11 am as i was done with my errands earlier than planned) and was able to get my

breakfast can be improved.

fast and reliable wifi

but the wifi was relatively weak and unstable for such a nice place

excellent breakfast. fast wifi. good news channels in english.

the room was clean, comfortable bed, also the room service is good

breakfast buffet was fantastic

wifi was spotty at best, didn't have it much at all which was a problem for getting work done but

wifi worked fine

wifi and english news channels worked very well

the a/c had some issues and the wifi was not the greatest

the beds are very hard. bad wifi in the rooms.

room and gym facilities are great

gym

the rooms are relatively large and the gym very nice

excellent buffet style breakfast

rooms were a little small breakfast choice for vegetarian option very limited.

great size pool and jacuzzi

the kitchen was well stocked with utensils, had an induction stove, microwave and oven

the rooftop pool

property with laundry, pool, breakfast, kitchen

lovely gym and swimming pool with city views

friendly staff, good wifi signal.

wifi was not working for 4 days

ok, with fresh fruit + shower ok, with hot water + quiet area, no noise kept us from sleeping + wifi was

wifi signal in room was poor.

room was spacious and gym was well equipped

was very friendly, breakfast was amazing, and the room was much nicer than expected

plants and amazing complimentary breakfast

the breakfast was delicious and the cleanliness a 10 out of 10

breakfast was poor in choice and quality

we would like to have more choices in the breakfast

the wifi is great

everything, room was not clean, there is not wifi facility was no proper sign. service horrible.

rooms were very clean with modern bathrooms and cable and wifi

afternoon by the pool surrounded by nature was perfect

peace, sauna, pool

hotel pool is like a hot tub its not a pool

bad the bar was not open at nights

the staff was so friendy and helpful loved the view at the bar everything was just nice

it has a bar and no food

breakfast are fabulous

breakfast was very good and the bar area has an amazing view of the city

the wifi is poor, and sometimes you can't even open a web page

wifi for my computer in the room.

location and the room was modern, the wifi was fast, although there was a large group staying there

you can travel for work and never worry about wifi connection - it's fast and reliable

the wifi was poor.

wifi was good & fast

wifi was a bit slow in our room and we tried to get this sorted with the staff but they didn t

it, that weren t true we even had our phone next to it, problems with tv it was outdated wifi wont connect the first 3-4days, the fridge cabinet door wont close

parking was not a problem at any time we came back to the hotel

very pleasing and they often time forgot to bring us certain items that we asked for in the room service which was kinda of annoying but not really a big deal

spacious suites location view from 18th floor laundry machine in room friendly staff

the room service and staff was phenomenal

breakfast was great

the breakfast was average

beautiful city view, delicious breakfast

large breakfast with many choices

breakfast was more then enough to left me full until midday with a variety of selections of hot and

friendly staff, clean rooms, great breakfast

breakfast was spectacular, loved it. room was always clean. staff was very supportive.

breakfast and location staff so friendly

strong wifi

great wifi service and choice of tv

the wifi is terrible and check in took too long

wifi was amazing, was able to work from my room successfully. great hotel for digital nomads.

good wifi connection

the wifi is very good

i had to work during the day, and the wifi worked perfectly, and having the dining area as a coworking space with indoor and outdoor

excellent wifi

the laundry was incredibly expensive, and the wifi cut out few times for a few minutes

the wifi needs a password

big gym

pool was long enough for me to swim laps

pool area desperately needs some shade.

no bar by the pool, no mini bar and room service close s early

very small pool

- wifi in the room wasn t good - water in the shower weren t hot

wifi connection was poor. it continuously went in and out of service. it needs work.

very, very bad wifi in the bedroom

the wifi needs improvement.

clean premises, good wifi, friendly staff who were willing to help

nice included breakfast, comfortable, clean room and nice open spaces

good breakfast

beautiful surrounding greenery and a delicious breakfast

breakfast was available but we never ate it

the grounds help was phenomenal with breakfast and laundry

internet and wifi was extremely poor; the mattress was very lumpy , and uncomfortable

poor wifi,big street noise

wifi is slow and glitchy couldnt have my camera on in online meetings, and there is a weird bed in

the wifi signal is strong in the apartment and the breakfast is very healthy

stayed here for three nights as a family (with kids aged 6 and 3), and unfortunately, this was the most disappointing accommodation of our trip to

no wifi at the pool.

a but unstable wifi

wifi terrible. steam room needs cleaned more often.

wifi sucked. just aweful

the quality of the wifi was very poor and intermittent.

very clean, nice breakfast

room was clean, and the breakfast was good