room very clean, kitchen excelent. a lot of space.

gym was enough for me

the pool was amazine

breakfast is good, but it does not have many options.

could swear that i had made my reservation with breakfast included

very good japanese breakfast and large bathroom.

breakfast was good and i liked the japanese concept

a great option for families with kids because there is a play area, big gardens and of course the pool

super breakfast, swimming pool, gym, quiet area

very good breakfast and the pool was very pleasant

super place, nice hotel, many families with kids, excellent food and breakfast

rooms are not updated carpet is filthy very dark ailes bar carpet smells funny (bad)

amenities were very good- well-equipped but small gym, laundry room, heated pool, basketball court

the included breakfast was really

was hard to find seats available for my family at breakfast and the food took some time to be refilled when it ran out

that the pool was closed. the noise of the fridge all around night was not okay.

i was told by the front desk person that the kitchen was closed for room service

bed and pillows and parking space

breakfast and pool

pool was on renewal construction

gym, location, pool, room, bathroom!!

the breakfast.

breakfast was good included with our room.

the room wasn't very clean. breakfast some days was not good.

great beds, excelente mexican breakfast and comfy beds

the staff was exceptionally kind and accommodating. great breakfast. lovely, clean room.

breakfast has very few variations from one day to another, but it works out

very good and practical breakfast. very good location and very nice facilities.

the laundry service is good but advise to improve with 02 washing machine

breakfast

the breakfast was ok, not the best one, but ok.

breakfast during the stay was great and included almost mexican and usa menus

nice hotel, comfy beds. great breakfast.

for 8 days and one of my decisions about staying there was that there was a laundry room and a kitchen, however, of the 6 washing machines only 1 worked, and the kitchen was missing pans for

one travels with kids, the only thing they want is a swimming pool

we'll, we got that, but the breakfast also included sodas, so we picked up a few and made some sandwiches

* room with refrigerator and kitchen helps a lot

pool requires maintenance

the hotel it's new the pool have a nice location and the gym it's sufficient

the hotel it's new the pool have a nice location and the gym it's sufficient

we went down to the gym since we couldn t sleep and front desk switched our rooms again

the gym had really nice equipment

pool would have been much better if it the surrounding areas were kept clean; the lawn chairs are

the room, gym, facilities, everything was great

pool an location

wifi was also really good as well

breakfast bread could have been a better quality.

breakfast was good

free breakfast is a nice bonus, but it can get crowded as everything is on one counter, at busy times

breakfast just soso

great gym facilities

the breakfast

the pool is great and the service at the pool is great too

the sightseen, confort , pool

pool

drunk people yelling being so loud while drinking at the bar inside holliday in

the buffet breakfast was exceptional. the pool was clean and refreshing

the hotel is clean, elegant, welcoming, its facilities like the gym , pool and terrace are awesome

the hotel is clean, elegant, welcoming, its facilities like the gym , pool and terrace are awesome

the gym can improve and the pool

i loved the pool and staff very nice!!!

gym and pool

sheets where not clean, breakfast was ok, didn’t meet my expectations.

also, the restaurant/breakfast was closed

it offered many amenities such as a gym and laundry room which were in good condition and not something often found at other hotels

i like that they have laundry that you can use, and give a one free laundry pod

great gymnasium

and spacious rooms, tv cable and wifi, hot water, toiletries, comfortable beds, attentive staff, car parking inside the

there is no parking on site but secure parking is provided very close by

no issues with the wifi

excellent wifi

clean, different, kind staff, good wifi

not much..breakfast was simple but adequate!

they say they have a pool

the free breakfast was a nice addition

robes were part of toiletries - breakfast was very tasty on the top terrace roof, i enjoyed the experience - staff was nice and

the breakfast included was delicious but mostly the owners were so kind and helpful and really made our

breakfast was good

the breakfast was also excellent -- delicious and beautifully presented

the header of this property read “and spa” the spa was underwhelming

website indicated restaurant bar and spa and none of these existed

it was very clean and they were really accommodating with late check out

i guess we were there off season, restaurant, bar and spa were closed

i found the wifi spotty and slow.

the bathroom is large and comfortable and the wifi speed is fast

wifi was a bit spotty and unreliable

wifi wasn't working ud83dude12

wifi didn't work very well in the room despite them giving us access to a different wifi, it works

also the wifi was iffy

very cute patio and design good wifi outside the room very nice & friendly staff

the wifi service would fade fade from time to time. there was a drainage problem in the shower.

beds are stiff, short and not so comfortable. barely any wifi in room 107.

also the wifi didn t work at times

the room and bathroom were clean, the wifi was fine, and there were plenty of outlets, excellent hot water

i felt like a princess in most spectacular room 209, that has incredible spa like glass room

the pool/jacuzzi is warm and relaxing, not crowded

pool area is nice

great location, spacious room, the pool was lovely at the end of a hot day.

lovely pool and outdoor space and amazing friendly and attentive staff

pool is a lot smaller than the pictures and not really well maintained

the breakfast is very good, with pastries, fresh fruit and eggs of your choice, all included with your

hotel, great attitude by all at the hotel, delicious breakfast

breakfast was not included, but available as a separate charge

nothing really, it would be great though if breakfast was included with the reservation.

breakfast is very good, specially listening live

wifi did not allow us to

perfect location, very comfortable, good wifi, good restaurant, very helpful stuff.

wifi was terrible in the room, no hand towels.

wifi was easy and reliable

i would suggest to improve wifi and towels situation.

staff were super friendly everything was new and clean breakfast each day was amazing

ol, bar, etc

breakfast is ok, this travel in mexico is very good for me. thanks holiday inn.

you can use services

breakfast was unexpectedly really good, lots of options

wifi in the rooms was great

spotty wifi in my room

never got wifi to really work

diificult to log in wifi

wifi was spotty, at best, but it did not interrupt our stay at all

hotel was quiet, the staff was friendly and helpful, someone was at the desk 24 hours a day, the wifi connection was good, the shower was great, the bed was reasonably comfortable

wifi didn t work, the tv was not working either

cold a/c in the room and internet works well, both wifi & wired

poor wifi, no gym.

neither the wifi nor the tv worked in my room

the suites with kitchenette are all super old

excellent location, big room with kitchen.

there could be a few more utensils in the kitchenette

great if you are driving because parking is included

parking area was a bit far and we had to leave our keys with the parking attendant

good wifi

location, staff, ac, shower and wifi work well

the pool was a bit cold for my 4yo boy

highly recommend the full service spa package

all the place is really nice and like oasis! good ubication, great pool,attentive staff!

spa on the third floor is very nice with several massage and facial rooms to accommodate several

room was very comfortable, overlooking the beautiful pool

no wifi on room, window just to patio, only socket in room was above the wordrowe used by tv

wifi in my room did have a connection to the internet

no electric outlet to charge cellphone or laptop. poor wifi connection.

wifi in the rooms didn't work, my toilet smelt and lingers in the main room

not wifi

the food, the laundry service and good price

the fresh fruit at breakfast.

outstanding things: excellent, fast, and reliable wi-fi, and the daily breakfast buffet, with both hot and cold items

breakfast was super, lots of choices even roast pork and broccoli

hot breakfast staff service

from cecelia and liliana at the front desk who booked us tours, dinner reservations, taxis and spa appointments to the room staff

breakfast was good

location in the historic centre (minutes walk from the main plazas), delicious breakfast, comfy room, super clean, friendly staff

an additional breakfast options for example; scrambled eggs, breakfast sandwiches or breakfast burritos - i know

great location and price! lovely breakfast!

the rooftop bar is lovely, they let us take our own wine to have with their food

but i would felt better if they had a better security filter, everything was ok, but it shares a bar open to the

very nice staff. the food at restaurant was good. and they have a gym.

if the gym is well equipped, it's extremely dirty and no maintenance is done

the breakfast buffet is very expensive and i paid more for the rooms that booking.com said

to main roads to and out of the city, room equipment good, the breakfast buffet was very

place is in a very convenient location, the staff is very kind and we love the pool (open from 8 am to 9 pm) (-)area of the swimming pool needs some maintenance (-) the pool was cleaned at 9am, so if you want to swim earlier you will do it in a dirty one

the breakfast was good, but actually it could be more rich

breakfast was fine but not memorable.

breakfast was shared with the whole staff of a company and made the experience none pleasant and

nice breakfast. lost an item and got it back

the parking was underground very accessible breakfast was good and staff was very polite.

wifi never work fine all time i have to use my own internet and i pay for the service i didn t

great location in el centro, excellent wifi in room, spacious bedroom, lots of space, big comfortable bed, several windows, great lighting

full of cracked concrete and paint the floor poor wifi for rooms a the back of hotel

got the room at the last floor junior suite number 302, big, clean very comfortable bed and good wifi

- any option for breakfast or

everything is nice, quiet, comfortable, excellent location and service. delicious breakfast.

impecable, facilities are neat, location is close to plaza de armas (good restaurants there), and breakfast at the hotel

the breakfast was delicious

added bonus was the small pool you could also use in the sister hotel round the corner

and my breakfast was delicious

the backyard has a small pool and tables, background music creates a relaxing atmosphere and it's never loud

my windows were looking to the pool/breakfast area and woke up to hearing people talk.

the pool area is really nice too

we loved having the pool each day

the pool is small but perfect for cooling off in the afternoon

the breakfast felt very vegeterian with beans so it would be nice to have an english translation of the

central location , breakfast ladies excellent,

everything ,stuff was very helpful they brought me extra pillows and blankets room was clean ; breakfast was

great place, good location near the city center. we also enjoyed the buffet breakfast!

helpful staff, good breakfast, hot shower, location is excellent

the wifi was fine but a bit slow at times.

wifi was good, though needed a separate password for every area of the hotel

the roof window

wifi did not work.

wifi did work well