though we should have given 24 hour notice for laundry service they accommodated us anyhow

plus the small spa and speedy wifi

breakfast was outstanding, with several creative dishes and customizable options

the breakfast is overwhelming and the owners and the staff are incredible

beautiful setting, amazing fresh breakfast, 2 minute drive to the pueblo magico - malinalco

pool temperature.

staff, comfortable bed and room, great omelette for breakfast, wifi and within 5-10 minutes walk of the main

location, kind and helpful employees, lovely rooms and grounds, good wifi, hot water, and delicious breakfast

staff, comfortable bed and room, great omelette for breakfast, wifi and within 5-10 minutes walk of the main

great property. food was great during breakfast.

kind and helpful employees, lovely rooms and grounds, good wifi, hot water, and delicious breakfast

personal attention from the owners, to the nicely decorated rooms, delicious bed and wonderful breakfast looking towards

breakfast was delicious and filling, and the outdoor seating was perfect to view the foothills and

rooms, gardens, breakfast, hospitality

great breakfast and coffee

good and complete breakfast included in price in a very nice terrace with an excellence view

use of the pool was nice

morning breakfast was good quality and with great service

restorán and pool are closed

the breakfast from the menu gave very generous portions

it lacks of good ventilation at the gym

the pool and dine in area where closed due to covid restrictions

everyone was very nice and helpfully breakfast was delicious

breakfast

the breakfast very delicious, and workers very friendly, they make me feel like i'm home

well this needs some improvement we went down for breakfast at 9:30 and everything was gone

better breakfast

parking attendant was great

very basic but spacious room . private parking available

the breakfast was really good during our stay

breakfast started rather late

i liked the thin pillows. early breakfast,

breakfast bufet is expensive, options are poor, basically i paid just a couple of eggs, cafe and

the breakfast is far from standard

the garden view from the room was beautiful, the garden is a nice addition to the pool area, where there is nice and tranquil (especially since the company guest were not around)

were no rules for the common areas such as the swimming pool and breakfast

the lobby, starbucks, breakfasts options and bar service.

and that the tiles in the bottom of the children's pool were loose

like something left from the 90's, the play area was extremely noisy - the pirate ship at the pool was imo directly dangerous, as it was super slippery, i myself was about to slip when

the pool is covered which was a surprise but actually a bonus as were protected from the sun

a different hotel, with great staff, warm indoor swimming pool, great jazz music, super nice bath, and really pleasant gardens

they have a basketball hoop near a beautiful garden. also there's a gym with a swimming pool.

the pool is cold the spa has no employies

pool and gym good juices for breakfast

the safety, the location, the facilities and the breakfast

breakfast disappointing

of hot water, tv not working and old control remote put together with clear tape, breakfast offer just coffee to drink and nothing else and the lack of being truthful from staff

the heated swimming pool

pool temperature, music

the hotel was clean, pool was nice and water was right temperature. rooms were very nice.

the pool an services

isn t friendly or sensitive to your needs, the food was awful, the servers took too long the pool is too small for the amount of people staying, the shower and bed were super uncomfortable

close to a shopping mall, breakfast included

breakfast was great! the kitchen staff was friendly and very attentive.

coffee in the breakfast corner taste like soap.

breakfast not include slaces of cheese or ham, never bacon and the eggs always are the same

the breakfast was good too, but with more options could be better, like having only egg whites

also, we didn't have any wifi service in the hotel

wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot

wifi connection is really bad

very bad wifi, can't stay online for more than 5 minutes

wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot

lovely garden and pool area

hotel, friendly & helpful staff, delicioso and variwd mexican breakfast, waking distance from water park and numerous dining options, nice

we really enjoyed the stay, the gardens and the breakfast

don'tfreezing pool

we booked a deluxe room and they put us in a basic room. breakfast was served late

wifi was terrible was unable to work, also the location is not the best, not many facilities around

room space. wifi

good wifi signal

breakfast could be better

corn , we were able to set our free shuttle to the airport for the next day and even better the breakfast start at 6am which allowed us to have it

we also really liked visiting the swimming pool and restaurants nearby

fruits at breakfast was the highlight of this staying

is not many different option for breakfast but if you ask them they are trying to prepare what you request

breakfast is very expensive!! 400 pesos. for 200 you buy a steak dinner

breakfast could include more fresh products or eggs.

breakfast was supper well served, presented and delicious. employees were more than helpful

of the hotel was very friendly and nice pool was clean and warm rooms were clean and

poor menu on breakfast

breakfast items (eggs, oatmeal, etc) were barely warm, almost inedible

breakfast could get better

breakfast was delicious with many options

breakfast could be

inside gardens are well maintained and a nice idea i managed to have a zoom meeting with their wifi

hair dryer which would have been useful after the lovely early morning swim i had in the heated pool

of the main reasons we booked this hotel was because it had a swimming pool as our son likes to swim

liked also the pool and gym and the garden inside

room was a little noisy at times, the breakfast food wasn't great and there are no clear sings outside the hotel

basic hotel, basic room, basic breakfast

hotel was overall disappointing and the one positive was the service in the bar

location breakfast

had to pay extra for espresso at breakfast

much everything, except the breakfast, which was good

cleanliness, location, friendly staff and the breakfast

the place was mostly clean and near the shopping mall. free coffee and breakfast!

they were not prepared for the amount of people at the breakfast

comfy bed, really good breakfast, excellent location and friendly staff.

breakfast was not complete. but everything else was ok.

good wifi

nice, clean accommodation good facilities breakfast was ok, wifi worked

breakfast ud83cudf73 it s good

good value and close to the airport. breakfast was provided as was an airport shuttle.

the comfortable room, and the breakfast where fantastic.

location. wifi works great. wonderful beds

wifi quite slow once inside the second floor room

save parking deck inside the hotel building good wifi

extremely slow wifi

clean with good wifi and good breakfast

love the comfortable rooms the very fast and easy to sign in wifi the free coffee tea and cookies in the middle floor hallway and my wife love the 24 hours room

wifi is not good

the wifi was also very bad

room service was slow and expensive

there s no minibar but they have good room service.

location, parking lot, starbucks

bar with alkoholo / soft drinks on reception

protected parking

the breakfast and the attention of the receptionist in chief were fine.

i would say just breakfast

and the breakfast dissapointed me, the orange juice was basically water mixed with a box of fake juice and

was super clean and late check out as well

of the bellboys is bad, the hotel is too little, the rooms are too narrow, and the place for breakfast too, it doesn't have enough space for all the visitors

plus there's room service for both food and alcoholic drinks

location, helpful staff, clean standard room, good breakfast, near several restaurants, and within walking distance of many sights

it had a good location, and a very nice breakfast included.

the breakfast was delicious

breakfast is very good and the location is excellent

the breakfast was good

the location and the breakfast, it was only a sandwich

beautiful interior , clean, friendly staff, good breakfast

we enjoyed the gym and the pool and its very close to a big shopping center so we were able to buy fresh food

breakfast was not good, it didn't like me.

all good and very good breakfast

large comfortable bed, good-sized room. convenient car parking.

yes breakfast was good good service the beds were clean comfortable

breakfast is just fine

the rooms where so. big the breakfast yis good

big beds, nice bathroom, close to the airport, parking.

i stayed in a suite with a small living room and kitchenette, felt like a small personal apartment

the regular coffee that sits on the counter by the two doors to enter/ exit the kitchen area

breakfast was busy and the order was half wrong and cold, but service was so good it made up for it

the pool was extremely cold

pool freezing cold most of the time and you weren’t able to buy secure/high speed wifi so i had

satisfy my previous stays, that includes that no all meal were available and well prepared for room service

breakfast that is included and very clean

bed & pillow were comfy for a good nite s sleep, the night shift staff & the kitchen one were kind & helpful

room service respond is the worst than ever i have seen

water pressure of the shower was awful, the space of the room was very little, the room service was awful

excellent gym and pool

cool hotel, nice pool, super gym

ater was out).

the pool/ gym area were super nice and clean

excellent gym and pool

my apartment was very nice, big, comfortable, and everything worked well (wifi, a/c, cable, etc (-)the wifi internet could be faster. (+)- good location close to a giant mall, restaurants, shopping - working air conditioning - decent wifi speed, available in rooms and public space without password - nice gym facilities - filtered

gym doesn't have controls for the tvs the first day. out of that my stadia was perfect.

the breakfast

food from room service wasn't great and didn't provide good value for money

executive suite is great bit first time i booked a small room and there were no utensils in kitchen at all

breakfast was good

the costs for breakfast.

breakfast buffet was excellent

breakfast

there was always hot water, breakfast on point and always in time

breakfast is included and is great!

was great, breakfast, facilities, location

breakfast also leaves room for improvement

breakfast was good staff was really nice and helpful hotel was clean

the sights are beautiful and a breakfast every morning

wifi signal was strong

perhaps not the most central place but i did find a great gym with a sauna and a late night pizza place within walking distance

casa culhuac's rate was the lowest/night and they even offered a free airport shuttle & breakfast- you can't beat that

the breakfast was amazing

property with well-equipped kitchen

breakfast

breakfast was so -so with not good service

breakfast not included

breakfast, excelent room, wifi, tv great definition, size room, clean room, bed sheets, bed size, air conditionated, dental

they serve full and wholesome breakfast. the staff are all friendly.

breakfast was really good. and they have enough veraity of foods

location, breakfast , personal, rooms

spacious room, nice complete breakfast, nice staff.

wifi

internet wifi very, very bad

they have a service for free wifi.

my first room on first floor had very poor wifi. it became great whem were moved to 3rdd flor

wifi was very good

were super clean, the staff in general was very helpful and nice, the pool is amazing for kids and breakfast is varied and tasty

missed a good gym, was being refurbished.

pool was very nice and heated (indoors with large windows)

the pool was cold, they turn it on after we told them but it takes more than a day to warm

comfort, gym

perfect for being in santa fe price is reasonable and very nice room , and breakfast

room service is available until 1 am

hotel is very good, has an excellent gym, great breakfast and great staff, the only negative point was due to the laundry service, where

the food was excellent and reasonably priced for room service

breakfast & room service were very good

spa facilities

spa and gym facilities and the room we had was perfect with a great view.

loved the comfy rooms and the spa is a definitely a must

front desk lady at the spa is extremely helpful and friendly

laundry service was excellent

a/c didnt work the first and the last night. wifi has an additional cost and doesnt even work.

the free wifi connection ran smoothly

good hotel, amazing that they have now free wifi which is great

wifi was very good throughout the hotel

only issue i had was the wifi, and when i asked the emploies they told me they would look into it and after 3 days i had no