wifi was really slow

wifi did not work well and not good cell phone reception in the room.

fast and reliable wifi

wifi was down due to tower falling

i like the service, hotel was clean, comfortable rooms, and pool was cool.

delicious breakfast with fantastic orange juice

excellent parking assistance for a busy night. breakfast variety.

breakfast was nice and served on time

were not forks for have breakfast… none of the two days of my staying… i let the staff know but nothing changed in the

location perfect for our needs. adequate breakfast. good coffee. excellent tea options.

of plugs for devices and pc - so important, but so many hotels neglect this, for a fine swimming pool, good restaurant at reasonable price

clean. nice pool area.

it has a swimming pool, towels are available at the reception

i had a gorgeous balcony room, fabulous pool, bar and dining area

the pool itself was good size and perfect as for watching sunsets

my room had a great sea/pool view from the terrace

beach, pool, spa, friendliness

great place for family with kids.

liked everything great breakfast we used the bikes and the kayaks

breakfast where excellent!!!

the pool was pretty small and the private beach dirty

very helpful staff lovely pool and

small hotel

nice pool

it has access to the beach (loved it), wellness events, and a spa for an extra fee, but it's worth it

the air-conditioner unit was new, excellent wifi connection and great to have a smart tv (with netflix and youtube)

wifi was good and fast

free breakfast is sweet bread, juice, and coffee

pool could be more clean. breakfast was not continental but mexican.

my kids love the kids pool with the slide

good breakfast. nice pool. overall it looks like a good location.

the room i stayed in had a balcony towards the pool and the overall quality was really good

several pools (indoors and outdoors)

swam at the pool at night and we were like alone alone

the open pool was being repaired

of the outdoor pool

the swimming pool the building the staff and the fact that the beach is in a walking distance

located near two shopping malls. very friendly stuff. descent wifi, moderate breakfast.

thought the staff,

poor cleansing of the outdoor pool and glass surrounds with bacterial growth noted in areas, damaged tiles at the pool, uneven

the room breakfast pool gym

parking was very difficult

the bed and pillows were amazingly comfy also the breakfast buffet is perfect!

lot of equipment followed great swimming pool

nice swimming pool area

the breakfast

breakfast was amazing

the plaza, movies theater, big mall, lots of food options, 10min away of the malecon, there is a laundry mat close by to

gym, restaurante

underground parking

the restaurant is not the best but their breakfast was good and their room service was very fast

my daughter loved the pool alot

it'll be great if they can place some umbrellas in the pool area

free breakfast, they clean the room everyday, pool, customer service was excellent.

pleasant breakfast dining area by the pool, service was fast and professional

the included breakfast

free breakfast, they clean the room everyday, pool, customer service was excellent.

breakfast is good but the best dishes finishes fast so you need to wait a lot so they refresh them

the gym could be maintained better

i would improve a bit the flavor of the food for the breakfast and the options but still good value for your

weak breakfast

breakfast was taste less elevators were complicates

breakfast was good, nice pools, funcional wifi, clean and silent

location to restaurants, breakfast, although it was not located in the same building.

were across open-air parking under rain and sun

parking lot isn t covered and cars get very hot, staff are not friendly at all.

the included breakfast met our needs and had a little variety from day to day

very nice hotel, swimming pool, breakfast, and team !!

very nice hotel, swimming pool, breakfast, and team !!

to have breakfast you have to make huge lines as if you were begging for food

great pool, service is good, very good location.

location, amenities, restaurant, pool

stinky rooms, the air conditioning is deprived for that heat and no other amenities besides the pool

it would be nice if they also opened the pool at night time.

everything was clean and the pool also was clean. the staff was very kind.

i like everything the pool, food , services

room service & location

facilities a bit dated; swimming pool was quite hot & un-refreshing; traffic noise.

the pool over crawd

excellent food and good value for the money. beautiful garden and pool.

clean. good wifi. close to ado. onsite restaurant.

wifi wasn't good

rapido wifi, muy bien instalacion de enchufa y seguridad.

they allowed us for a couple hours late check out

people nice.lots of near by restaurants.the pool view is good.

furniture needs some maintenance, but overall it is very good and the pool water on this occasion was a little cloudy, but considering that there was north, i guess it

bed was confortable and the pool area is big

the pool was a decent size and there was a kid-friendly pool

good price, on the promenade, great restaurants around it.. i loved the pool, beds were huge

this room

changed to a different one later) the wifi is low and unstable

air-fryer, stove, coffeemaker, microwave, blender, full size fridge, also nice is individual wifi router with super good and stable connection

no wifi code was provided

they are pet friendly friendly, the parking is right there at the hotel front which is amazing .

loved the pool!

stay, finally had enough space not to have to put our clothes and items in random places, lovely pool area, nice staff, and a cafe just by the hotel which serves nice meals and coffee

moved us to another room because of the noise and it was way nicer

nice service, nice rooms and enough space for parking at the hotel.

the swimming pool was closed . no mini bar in the room . asked two times for it .

the hotel is overall in excellent condition and the fitness center is right by the beach

says the property is smoke free and it really isn’t, you can see people smoking by the pool and vela restaurant and it’s very

swimming pool is great and with towel service

view of beach and pool was excellent

good wifi for remore work

iove the customer service and excellent room service !

great for kids

parking + staff always nice and trying to help + hotel is well located + bed

furniture ac and parking

breakfast was not worth the money.

roof top and jacuzzi were amazing, the rooms were clean and modern, breakfast was really good and

breakfast experience was really enjoyable, the mature lady as a hostess at the restaurant was

asked to pay for the room before my arrival even though it was not agreed so in the conditions - breakfast service is pretty

hotel is a bit far from the main attractions of veracruz, the breakfast was fine but could have been better

swimming pool was nice and the location was ideal

however, there was a dilapidated building across the street with a horrible looking swimming pool

pool has been closed for a while and at the rate work seems to be done will be for at least another

beautiful ocean view from the balcony! nice pool downstairs. our family really enjoyed our stay

big rooms, all with sea view, comfortable shower, the pool looks very nice!

been nice to have something in the kitchen like glases or plates

the big kitchen no cooking facilities apart of microwave, no plates, spoons no cleaning products

this reason it is impossible to use the internet in the phone or laptop, water in the swimming pool is very cold

the kitchen has nothing, literally nothing to cook or to even warm something in the microwave

the pool is well maintained

location was excellent, parking available

size, parking, lobby

nice pool area very sad

the valet parking wouldn t even say hello and had very little interaction with customers

size, lobby,parking

beautiful setting on the beach, lovely pool and restaurant. good value.

hot shower, strong wifi

beach can be accessed from the hotel pool grounds

the lawn around the swimming pool was poor.

hotel has an incredible location, parking, swimming pool, private beach, ocean view, nice wi-fi, food and staff…

the gym is a little bit small, but it works well if you need to do some exercise

the pool, location and service is amazing!! rooms are roomy and very clean!!

access to the beach bars and clubs around breakfast buffet included beautiful view to the

the view of the ocean was amazing, the pool was nice and the breakfast was really good

noisy, and filters are not clean the room gives you a sensation of claustrophobia thr door to the pool is very little

great breakfast and location wonderful staff

location, great pool and access to the beach, good cafeteria service and outstanding room cleaning service

the pool was amazing but the bleach was too strong. room service was great

the pool was amazing but the bleach was too strong. room service was great

we had no wifi and they refused to turn on the router upstairs

wifi is good

hotel is very cute and well built, with a big swimming pool, a restaurant, private parking closed by a gate and it's in a calm and silent area

the valet parking was fast and easy to use

very nice pool area

the breakfast was good

cluded) - staff were very friendly and helpful

good mexican breakfast which is very busy on weekends after 9am

the restaurant was amazing - super tasty evening meal and breakfast

on-site parking was very welcome