very accommodating for an early check in!

kids would have enjoyed a pool.

building, spacious bed and bathroom, shower is pretty good, good breakfast, friendly staff, beautiful river

beautiful setting, cool town, great location, very nice staff, clean, awesome rooms, super breakfast

husband really liked the breakfast

the bar could stay open a little later, but really there were no issues at all.

pool was a little small.

no pool

if there was any extra add-ons like pool or gym, we didnt get to use or see those to review but staff were very nice and helpful with any

easy access to room and pool

the breakfast is wonderful no matter what they have, and the coffee is wonderful

used the small gym

coffee creamer , some breakfast choices. that's about it.

the staff was nice, they even opened the laundry early and gave me laundry soap

breakfast was amazing

we had to leave before breakfast, but coffee in the room was pretty good

room was clean and big and tv and wifi worked well

hours of the bar and restaurant were limited

loved the room and balcony, and enjoyed our room service from pacific

toilet was very low and there was no bar yo help me get up

the bar and food associated with it were amazing

the toilet in the fitness room was clogged

fitness center and breakfast

good breakfast (simple, but waffles available)

that i was not made aware that i would be charged a pet fee of $15.00

breakfast options, clean pool, excellent staff, very nice accommodations, good value, nice

i was allowed an early check in plus they had coffee making facilities in the room.

i had a late night check in and he was very helpful

i used the gym, and it was great

friendly staff, nice indoor pool, and free breakfast at the dennys nearby.

hated how the laundry was done with app

took my four year old grandson and we loved the kids pool

and denny’s breakfast

free parking and wifi

stayed for one night fast wifi free breakfast pool no complaints good value

only use wifi standing outside room in hallway next to room 212 door

wifi was very spotty - had phoned previously to request a ground floor room - it was confirmed to

the wifi was the only disappointment. we could not get on ....

breakfast and pool

my daughter loved the pool with the changing lights

let us reserve pool times, breakfast was served hot, it wasn't in bags, the staff was so nice

they property is clean and modern. nice breakfast with great variety. kind staff.

it had a decent pool and gym

the clean pool, the spa the sauna

the pool was great for the kids and the room is very spacious

the two queen beds and sofa bed, the workout gym and pool, and the cleanliness

very quiet rooms despite being next to freeway. great breakfast.

the hot tub was awesome and my kids loved the pool

and bathroom were impeccable clean and the kitchenette had everything you would need for a longer stay

the pool and hot tub/spa was great and the breakfast buffet was exceptional

there is a gym and pool

beautiful place, friendly, outstanding breakfast

a large tv display, nice kitchen, gym, indoor swimming pool til 12am, complimentary breakfast and free parking

the pool and spa is amazing .

the laundry room could have been nicer.

don’t do laundry there it will get stolen and make sure you stay right next to the office anything behind it

we saw drug baggies on the ground outside the laundry room

everything i was able to do my laundry .have my dogs there w me.

graffiti all over the room the door didn’t work if we needed in the staff had to let us in my kids were super

only show kids tv show and certain movies

not safe for kids at all

was out with wires hanging, the hardware in the bathtub was missing screws out unsafe for the kids

15 mins inside the room and decided to leave cuz this place was not safe or sanitary for our kids

i loved that it had a fitness room that was very well kept.

the pool was closed. my granddaughter & daughter were sad

also love the pool

not being able to use the free meal coupons for kids on room service

the pool excellent and check in was easy

charging for parking and breakfast

brand new hotel, excellent service, love the room, my kids love the pool!

breakfast was delicious and staff kept dining room clean and food served hot.

the staff was very helpful, breakfast was great, hotel was convenient to where we needed to be!

small hot tub, pool was too chilly to stay in long, should be warmer, especially in winter.

cleanliness, breakfast, staff

the breakfast was amazing!

hot spa was nice

the pool and spa are clean, plus warm

bed very comfortable. lots of choices at breakfast.

pool closed

swumming pool was a bit cold.

the pool was closed :(

i wish the pool was open ud83dude41

he even gave me a late check out

great breakfast

pool and fitness center were open but i didn't try them

no breakfast!!!!

pool was cold

no laundry services

the kitchenette

no coffee maker and no kitchen cooking or eating utensils. no plates and no silverware

i really enjoyed the kitchenette the refrigerator plenty of space

people always walking around all night and day, mouse poop and pee in laundry room

have to ask for kitchen supplies. not even a glass in the bathroom!

everything was clean and pool was open

kids had fun but adults not so much

is spacious, nice kitchenette, and very nice staff

clean, pool, comfy beds, location

kids enjoyed the pool

advertised coffee in room, breakfast, swimming pool, wifi, workout gym and a restraunt/bar

continental breakfast with waffles

very limited on breakfast.

wish the pool was heated, room needs a hair dryer

pool area was awful neededto be cleaned and disfected

the breakfast was phenomenal, staff was super friendly, and the room was super clean.

the only improvement about this property would be if they had a hot tub along with the pool.

the breakfast was good

the hotel was clean breakfast hot and the pool was lovely

pool was not open.

not having the continental breakfast because of covid:(

were a little slow getting towels to us at the pool

breakfast was better than a restaurant. very clean and staff was very patient and helpful.

great breakfast room. super comfy bed. all tidy and pleasant.

breakfast

swimming pool, although small was great for cooling off in the heat

laundry room available but not really advertised to the customer unless your looking at a map

dirty laundry room, the air dryer doesn't work.

location was perfect and breakfast was delicious and convenient.

breakfast was very good, hard boiled eggs, freshly made waffles, yogurt, english muffins, fruit,

nice rooms, facilities. clean pool

breakfast went above and beyond, evening snacks were an unexpected treat

the pool area.

staff was very friendly and gave my kids a free little kitchen play set

the fair so i didn’t think there would be any other hotels available and the last thing the kids wanted to do was get back in the car

covid has a negative effect on just about everything, there was no biscuits and gravy, but the breakfast in a bag was sufficient

hig quality furnishings. very clean. friendly staff. good breakfast.

very clean and comfortable. tasty breakfast. room is large.

the kitchen staff and some managers were very nice.

too much chlorine in the pool

the fact that it has a guest laundry facility

the on-site laundry was inexpensive and the laundry area was very clean

makes it enjoyable for both kids and adults

laundry only open certain hours

no breakfast, just coffee and tea, didn’t partake.

thank goodness for the pool because my children loved it

pool and hot tub was nice to have

the gym was to small. not much equipment

pool and spa and not too much chlorine was in it

the food in the breakfast were really good and so far phoenix inn suites albany is the first hotel that i am really

staff, great breakfast

there were self-service laundry machines, though we didn't need to use them

room and gym are really outdated and unclean.

i didn't have time to swim, unfortunately, but i did make it into the gym for a bit

i’d like the property to have the key card get you into the pool/spa not a code!

laundry facilities on each floor.

breakfast was delightful

no pool time.

nice, pool bit small but great to have....enjoyed breakfast & staffhelpful.

and informative, and it was great having breakfast, although i didn't have any, and having the pool open was also an extra bonus

the wifi worked on my laptop but not my tablet or phone

breakfast, parking a wifi included

free wifi and parking was a great perk

wifi log in was difficult

wifi was good. housekeeper cleaned very well. pillows were soft. ac was super cool

breakfast and pool closed over a year later, yet other hotels have a full breakfast & pools open

shops and restaurants and river, clean room, nice pool and hot tub, reasonably priced, fine breakfast, limited amount of tv channels, all around a place we’d stay in again (this was our

coin-operated laundry facilities

early check in by our request on a game day weekend, then getting back from the game & ron going

the breakfast was ok.

the kitchen is perfect for the weekend

i had to have an early check in and they met my needs as per our reservation agreement

nicely appointed suite with kitchenette and very nice soaking tub.

the kitchenette didn't even have a few paper plates or plastic utensils

good location, has laundry facilities, has large fridge and microwave oven, large beds.

wifi, clean, mini fridge and microwave

the pool is very small no hot tub water quality could have been better

was not informed that there was no room service they should have left something in the room for us to clean bathroom tub and sink

great breakfast and hot tub/ pool

also, i was disappointed by the fact that they didn't have room service