it was great having the breakfast and using the pool after a day of driving

booked the kitchenette room

not having the continental breakfast because of covid:(

modern and clean. breakfast was good. breakfast staff was very cheerful and efficient.

and the lady in the kitchen wow

facilities were clean, pool was refreshing and breakfast waffles were yummy

breakfast options, but heh free breakfast is cool!

dirty laundry room, the air dryer doesn't work.

they don't go doing pounding on your door right at 2¹ either the pool was clesn and inviting i loved it i'm definitely going

food, laundry dirty, under beds dirty, room service complaint about doing beds during our 14 days stay

we were towing a trailer and were given a pass to park at the nearby fairgrounds for free

excellent breakfast, taste like it was made with love.

facilities are great - we used the pool, hot tub, and fitness room

check in and everything was so easy! staff was friendly. pool was great.

breakfast was best we have ever had

breakfast, nothing made

the staff was friendly the rooms were clean and the breakfast was great.

the food in the breakfast were really good and so far phoenix inn suites albany is the first hotel that i am really

was clean, comfortable, very nice decor, the staff was friendly and helpful, the pool was great for the kids, the room was clean and tidy this is a top-notch hotel

location, pool and hot tub were very nice, and clean

didn’t offer continental breakfast at this location

and breakfast could be offered before 7 a

continental breakfast was not good

a caregiver for developmentally and intellectually disabled adults and my clients operate at a 1st grade level

guest laundry facilities

paid for a room with a kitchen

loved the pool and breakfast! great hotel, room was very nice. clean!

loved that the pool and spa open 24 hours! staff was super kind and friendly.

location for us, just wish the pool was open that’s the only down side but all in all the staff was really great breakfast was

said spa tub. it was disappointing though. it was basically the same size as a regular tub.

chose this place for its in room spa bath. lol. it was just perfect. nice big room too.

great breakfast, great bed

clean comfy. pool for the kid's to swim. and breakfast in the morning.

kitchen staff was personable and helpful

comfortable beds, pool and hot tub, staff

laundry washer was dirty with pieces of things in it

no pool time.

wifi connection was not stable & weak signal the laundry was small & only one machine & one dryer the swimming pool located outside wasn't

large room for the price. great breakfast. bed was comfortable. staff was really friendly

great fitness room, slept amazing, great location and room was very clean.

breakfast, parking a wifi included

wifi was good. housekeeper cleaned very well. pillows were soft. ac was super cool

the wifi worked on my laptop but not my tablet or phone

free wifi and parking was a great perk

wifi log in was difficult

the breakfast was ok.

worked, coffee maker, clean towels, secure rooms, free breakfast

breakfast could have had some other protein than eggs

early check in by our request on a game day weekend, then getting back from the game & ron going

was happy to find a functional laundry room (after being disappointed by various inns the previous nights

kitchen

loved the kitchenette

staff let us use laundry before checkin, good size room comfortable and clean great location to town easy walking

and a liquid filled ant bait was sitting on the kitchen floor, glad i didn't have pets or children with me

laundry out of

wifi, clean, mini fridge and microwave

they have laundry and computer printing available if that's needed

had a nice hotel bar and small restaurant

indoor pool small and a bit too cool for me.

think they are still dealing with some covid restrictions, but the coffee bar and restaurant were not well-staffed and the hours were limited

beautiful setting, cool town, great location, very nice staff, clean, awesome rooms, super breakfast

a bike room with tools which we used, a laundry, a bar and a restaurant … and great

good breakfast and nice amenities like fitness room, hot tub and

knew this going in, but it would be nice to have a pool area to enjoy

the next day we sat at the bar for 10 minutes while the bartender completely ignored us

very accommodating for an early check in!

the early check in, and close proximity to the event attended.

breakfast was amazing

it is nice to have laundry services and pool too

friendly service, kids had a blast

chairs to be able to sit outside on patio by pool!

laundry facilities

bathroom had some mold in the shower. no wifi was provided

poor wifi connection, no internet

the tv has no volume on three channels and the wifi sucks

need better wifi.

there is wifi and it is strong

hated how the laundry was done with app

service and accommodations and that you get breakfast, when included in the price, during covid19

i used the gym, and it was great

in the room there was a quaint kitchenette with breakfast bar and a cozy recliner

the free breakfast at denny's next door was great

clean, good breakfast

they also offer a light continental breakfast, which was a great surprise for me

very noisy, super thin walls, charge 16$ for pet fee

a/c worked great and there was a swimming pool that i unfortunately didn't have a chance to use and also didn't get to have their breakfast

breakfast

wifi was very spotty - had phoned previously to request a ground floor room - it was confirmed to

the wifi was the only disappointment. we could not get on ....

only use wifi standing outside room in hallway next to room 212 door

wifi didn't work about half the time

wifi are not so good and hard to log in

family and i enjoyed the pool area being open until midnight

the full breakfast, pool and spa hours

wanted to do a load of laundry

the swimming pool area looks well kept i didn't try the sauna

the pool, spa and hot tub were wonderful

the breakfast was great

breakfast was great

we loved the heated pool and jacuzzi

they property is clean and modern. nice breakfast with great variety. kind staff.

friendly staff, clean rooms, comfy bed, amazing breakfast!

the kitchen and location. the front desk staff was friendly and accommodating.

great breakfast in the morning, not your average here is a bagel but rather a breakfast spread

beautiful place, friendly, outstanding breakfast

really liked having a large fridge and kitchen in the room

the separate bedroom and kitchen.

room was clean and big and tv and wifi worked well

hours of the bar and restaurant were limited

to other room service, you must look at the menu on line, right down what you want, then can 0 and ask the

it was clean, the fitness center was nice, and the staff were really friendly.

check in was simple and they were able to accommodate an early check in

i was allowed an early check in plus they had coffee making facilities in the room.

i had a late night check in and he was very helpful

the laundry room could have been nicer.

we saw drug baggies on the ground outside the laundry room

everything i was able to do my laundry .have my dogs there w me.

don’t do laundry there it will get stolen and make sure you stay right next to the office anything behind it

they gave me a late check out because we woke up late..

not safe for kids at all

15 mins inside the room and decided to leave cuz this place was not safe or sanitary for our kids

only show kids tv show and certain movies

was out with wires hanging, the hardware in the bathtub was missing screws out unsafe for the kids

the restaurant and bar were more like a cafeteria, and the restaurant menu didn't have much to choose from

strip club right next door as well and kids found a bullet shell near the car in the parking lot when we arrived so obviously has been

kids under a certain age are free

breakfast was very good. lots of variety. the breakfast staff was very pleasant and helpful.

getting over-cooked in a plug in skillet, bland watery potatoes, cheap bagels, muffins, bread, kids cereal, and than luckily a good cup of coffee

the pool and spa is amazing .

pool and fitness center were open but i didn't try them

pool and spa were closed

the pool! and sauna :) so much fun

the pool and spa area was closed for maintenance

was told the pool was closed for renovations but the hot tub was opened

the pool excellent and check in was easy

also love the pool

the bar and restaurant were great, the food very good

the pool was closed. my granddaughter & daughter were sad

the pool was closed, they moved us right when my kids got settled down

the breakfast selection was also better than most

great breakfast, clean, comfortable bed, great staff.

nice staff and delicious breakfast.

location to where i needed to be. pool and spa were clean.

the breakfast was amazing!

they have no pet fee for your traveling 4 legged kiddo

the pool wasn't open.

that it has a pool

pool closed

swumming pool was a bit cold.

and nice laundry spotlessly clean

the kitchenette

were very nice and friendly people for sure, i loved that no one was judging me while doing my laundry at 4am

have to ask for kitchen supplies. not even a glass in the bathroom!

i really enjoyed the kitchenette the refrigerator plenty of space

very limited on breakfast.

continental breakfast with waffles

wish the pool was heated, room needs a hair dryer

breakfast was good

very clean and well kept. it was nice to have the small continental breakfast.