wifi was really awful

i also didn't think paying for wifi was normal as most other places its always been

should have free wifi and an easy to access food menu.

and free wifi

wifi was having issues which the receptionist mentioned it was an issue for the whole hotel

they were having wifi problems at the time of my stay

the wifi was weak

free wifi is fairly standard these days and the broadoak does provide free wifi which worked pretty well

large room in very condition, bathroom facilities great, friendly staff, strong wifi, super fantastic breakfast

not a problem for me as i have my own wifi dongle

breakfast was lovely and staff were great

as an ihg member i get discounts and could have a late check out

great staff and very helpful . beds were comfortable.. breakfast was amazing

the beds was comfy by the pull out for the kids was spot on

very clean, bar and good food

very clean and comfortable room, with free wifi, ironing board and iron

no issues. everything we needed. wifi was a bit hit and miss.

location, staff, free wifi the water feature is a nice touch

there was no parking spaces but that was the only issue

had tea in the bar the curry was amazing then had the cheesecake was very nice

great prices, short bus ride into centre. clean hotel, great bar and lounge area

the restaurant and bar area is nice and they have a good menu of dinner choices

staff at the desk and bar were very friendly and helpful, and the room was exactly what we expected

restaurant good value good food, bar prices ok

the bar stayed open later

wifi required login with too much personal contact details before it could be used.

the wifi was weak and only just usable

wifi very slow

the wifi was a bit rubbish.

bad wifi

i did try to call/email the hotel beforehand to request an early check in/late check out but never heard back

smooth check in process, free late check out, comfy bed, quite room

could have offered late check out as we travelled far and didn’t arrive until late.

i had to request a late check out and they were so helpful and understanding

in the morning could have done with more of a lie in and i was going to see if i could pay for late check out

the lady behind the bar was so lovely and accommodating

major but please check wifi password- it didn’t work but managed to log onto the bar password below the

was given early check in and staff were all very friendly and helpful

bit everything was great bar staff

nice bar comfortable room

we used the bar and found it very good

bar/ hotel is kept very clean and the room was very comfortable ud83dudc4c the bar food is quite

the food in the bar wasn't as good as whetherspoons but cost more.

easy to get to from motorway network.nice bar inside pub,serve food pleasant stay!

bar downstairs was presented very well, nice decor and plenty of selection

checking in is done at the bar in the pub below and was very friendly and helpful, taken up to my room quickly and shown where

super nice, you can tell she’s working really hard both in the overnight accommodation and the bar to bring a higher level of service to her customers whether they are there for a pint or for

able to choose and make our own breakfast from an assortment of items in the shared kitchen was wonderful and added an extra layer of care and homeliness; myself and my friend both

would have preferred a private kitchen. but the guests were friendly.

added bonus was the breakfast bar downstairs

the kitchen was big and we had a leisure dinning time

equipped kitchen, with fridge, water bottles for the guests, tea, coffee available, kettle, microwave,

kitchen facilities were ok?

no plug in kitchen sink

spacious living room and kitchen

the bar and breakfast area were very clean and stayed open later than stated

highly recommended kids like the stay especially view from lift

booked a family room for 1 adult and 3 kids room had a double bed and a single sofa bed

the bar is open on the ground floor and serves food as well

everything was good we didn’t know what time the bar was open until

friendly staff and free strong wifi

comfy bed well equipped bathroom free wifi

good place to stay free wifi excellent

didn't sample the breakfast and didn't use the wifi

clean fresh bedding & towels, tv, kettle, biscuits, tea & coffee & free wifi too

breakfast (on the pub) was plentiful and hot and lots of choice

not only is it incredible value for money, the beds are comfy, the bar and restaurant is fantastic, and there’s parking

the bar staff for breakfast were super friendly and there was a good selection

restaurant and bar food is very good and value for money

staff went out of their way for early check in

comfortable beds, good size room, easy to check in and out. really helpful re early check in.

comfotable, close to most things in machester,clean,noise free,staff are most welcoming,has wifi also a nice bar

wifi was very poor. could not use it as it was very poor

wifi was very poor

has a secure car park and free wifi

free wifi and the staff very friendly and free on site parking

to the bar and restaurant staff, everything was immaculate and food was amazing

especially the night manager, who was understanding despite me being late and when in the bar later kindly donated towards my sponsored walk i was doing

beautiful location and gorgeous room which was very spacious. breakfast was lovely and fresh.

the breakfast was really fresh and well cooked and the waitress very friendly and helpful

were surprised there were no bar snack

staff is very helpful, breakfast is good

early breakfast was

comfy bed, hot shower, good breakfast, on a frequent bus route. ticked all my boxes.

breakfast selection let it down tbh could do with a better selection that fits a breakfast

was travelling with 2 kids so i was expecting a room 1 adult +2 kids but received the room 2 adults +1 kid so had to

the wifi was spotty, but don t let that be a deal breaker

room was basic but adequate and clean with very good wifi

being picky? no free wifi but that didn't bother me.

the wifi was poor but staff tried to help

here, special mention to david

i said we had children and they said they would sort something for the kids, there was toast that was it

i liked the fact that the room they gave me was together so i was able to see my kids

i was kept awake from 10pm - 5pm with kids crying, talking and singing

they offered to let us eat in the bar but the kids from the function were running around like giddy kippers, so they realised that wouldn't work

lack of choice at breakfast. no kids cereal available.

comfortable bed. tea and coffee making facilities in the room. wifi was good.

hotel was clean, fresh, quiet, with a nice bar and restaurant area

room service was too expensive for what i got

room service stopped at 9.30pm

desperately needed early check in was on a 6am flight over and it was granted

free laundry machines and dryer, i have nothing negative to say about resident inn

the sofa bed was really uncomfortable, we ended up with both kids in bed with us due to not being able to sleep

nice bar and breakfast area and great rooms

i am a health and fitness coach so i also used the gym, which again i thought was great, it was a small space but i had two solid workouts and i also

room and conveniently located my kids loved the breakfast staff were very helpful and quickly resolved a few

there is a restaurant and bar and as a single traveler i felt safe

very smiley and friendly polite food excellent bed comfy bar had good atmosphere what more could you want would recommend to friends and will certainly

the man on reception was very helpful when we arrived and was kind enough to give us early check

left too early for our flight to partake in the breakfast, however the bar staff was nice and welcoming

they do not have a bar at the hotel, but they do allow you to bring your own drink and the staff will keep it until

paid wifi, expensive breakfast

i could not connect to the 'free' wifi

good strong wifi

hotel rooms are modern, spacious, clean and full of light

the wifi was quite slow.

clean, nice continental breakfast, late check out ,lovely host and would definitely stay again

i was able to negotiate a late check out with verdene which was excellent.

good location, early check in, comfortable bed, good value for money

i requested early check in which they managed to give to me

but as always, the bar service and staff were excellent

maybe a fridge or mini bar would be useful if we stayed longer

breakfast was lovely, so much choice and the bar area is beautiful

all the staff from reception to bar staff helped to make the stay fantastic

would have liked a mini bar in room but wouldn’t say this was something to dislike

late check out, continental breakfast- plenty of choice

the toilets, the bar areas and the whole building was immaculately clean

loud music from the bar or kitchen at 8am on sunday

the hotel is a pub and the bar area was friendly and welcoming, the restaurant had a great selection of food and drinks and

the room was large and well appointed, the bar is really nice and the food (including vegetarian and vegan options) was great too

had a lovely friendly feel throughout the hotel including the huge bar area

the bar downstairs was great for a few drinks before we went out and the staff were so chatty and

obliged with an early check in because our room happened to be ready

he couldn't do enough for us, and even had drinks from the downstairs bar brought up to our room whilst we were getting ready

proprietor was incredibly friendly and helpful and was able to accommodate me for an early check in which was greatly

near to manchester piccadilly station, 5 mins walk, clean and tidy, staff very friendly, nice bar for relaxing drink, shared bathroom but not a problem for me

asked for a late check out and staff at the front desk was not very nice about it.

very clean, early check in and friendly staff.

comfy bed bar area was nice and quiet check in and out was easy late check out

cleaner tried to enter room even though late check out was paid for

we arrived at 9:00 o‘clock and early check in was no problem

the bar staff didn't know how to make certain cocktails and drinks

early check in approx 9am was very much appreciated

the staff were so lovely and i liked the bar a lot

excellent bar downstairs

friendly and helpful staff, a couple of streets from the train station, friendly bar… great value, shared bathroom but plenty more toilets with 24 h access downstairs adjoining

it was tough to get a phone reception in the room - had to use wifi for calls

the wifi was restricted so it was a pathetic excuse for one and the lights in the room were all

wifi

wifi didn t work in my room , key card kept playing up

great location spacious room comfy bed good wifi small fridge and safe were ideal

good wifi, kettle for tea, free cookies

wifi was a bit slow

the location to the train station was really ideal and the comfort of the bedding as well as the wifi speed was amazing

wifi was patchy at times

value for money, modern rooms, free wifi

hot the bed & that our room had no cupboard or drawers for handing or putting away clothes & the wifi disconnected a lot on & off, other than that we loved our stay and it was one night so totally

wifi a little unreliable

of complementary items that come with the stay such as prosecco, hot drinks, breakfast etc free wifi and netflix on the tv were a nice bonus

couldn t connect to the wifi but that wasn t an issue for us personally and didn t affect our stay

minor issue for us considering how much we enjoyed our stay, but the wifi in room 4 was virtually non-existent

wifi works very well

common problem in even the best hotels) wifi is super

i will say however that the free wifi just didn't cut the mustard either, with my speed topping out at around 4-5mbps

the buffet breakfast was pleasy. internet wifi worked well.

the wifi signal is really strong so i could get plenty of work done

location tentative staff luxurious beds great wifi at no extra cost total blackout curtains for that extra

well maintained, central location, room clean, tidy and modern appeal. wifi good and easy login.

wifi: is the worst we've come across in a hotel of this standard

free wifi was great

and also could not connect my playstation to your wifi network

room, but they did place me in a higher, bigger, twin room with better views and gave me a free late check out, so they did all they could to minimise my disappointment

i was offered a late check out for the inconvenience

he kindly arranged for us to have a late check out and even helped us when the vending machine broke

in was quick and easy and i really enjoyed the option of late check out however i wish it was a little later

staff helpful and friendly, let me add late check out on in morning from 10am-1pm

maybe more options on the menu, nothing bad to say. fantastic that kids can eat for free

they had coloring sheets for the kids to choose from

liked that my request for an early check in was considered and the reception staff were really friendly

the gym is above our expectation compared to many hotels

jose was excellent when checking us in. breakfast was lovely and the gym was clean.

only issue was the tv requested you connect to a wifi but there was no connection, so we couldn t connect our phone to watch a movie in the lovely

things no milk in the fridge so difficult to make a coffee no wifi or at least difficult for us to use menu in restaurant was poor but top dollar 10% service

wifi wasn t reliable lift didn t work for the full 5 days maybe full breakfast options would

wifi was a bit of a nightmare to connect to and would of been even better if apps on the tv were

everything is good but wifi

location, room size, good bathroom, clean & comfortable beds. good wifi

very good wifi

loved everything - location, friendliness of staff, cleanliness and free wifi

free wifi

clean, friendly staff, close to the center, good wifi.

unique bar set up and brings a good atmosphere for people of all ages, easy access and good size rooms

com for early check in, but system didn’t have this information leading to an extra 10 minutes checking

in my opinion the best hotel in birmingham with a great late check out policy

hotel was not ready for early check in when we arrived

hotel lovely and staff, late check out too for 12

nice cosy bar and restaurant with good prices

have been nice if breakfast was included and late check out fee could have been deducted from request to stay an extra

really happy with everything rooms was immaculate early check in for £20 jackpot

the staff were a little standoffish at times, and communication around a late check out was mentioned to the staff the next morning

good location for us. room , food , bar and staff ud83dudc4d

small modern gym all very eco

the gym was decent as well, it had more in it than i expected

allowed a late check out - as i have chronic fatigue syndrome and cannot function in the mornings this is

easy check in, reasonable price for late check out

we loved the modern amenities and the full gym, which was a great bonus for staying active during our trip

great really helpful at the bar changing my room when i'd booked the non en suite in error

proximity to the station, clean room, and friendly bar downstairs.

the accommodation for the price was extremely brilliant, also for hotel being above s busy bar it extremely quiet, i'd recommend staying here as i will if needed in the

great late check out time and easy to leave, pop keys in a box and let yourself out

to watch the stranglers at manchester apollo this hotel was perfect and the rembrandt bar was cool excellent

large room, principally clean, 55 tv, wifi

super fast wifi too, which helped as was there on business

modern - great breakfast and fast wifi. bed was super comfy

was comfortable desk was great for working at wifi was stable breakfast was amazing restaurant staff were friendly and

lovely comfy room, room service, robes, nuce helpful staff

great service, the bar manager param was amazing

breakfast, early check in

3 times over 3 hours to get an answer which was “there’s nothing we can do” offered a free late check out which we didn’t even use as the television didn’t work so why would we want to

breakfast, good gym, super clean rooms and great bedding

and room service , with spa and gym

breakfast was great. staff were superb

late check out was a bliss

early check in

when we arrived back after a gig, there was condiments, plates and cutlery in the lobby for a late night takeaway, which was a fab addition

we were given an hour early check in which was much appreciated on a very hot day

wifi is a bit hit and miss.

the wifi network was slow but always strong when in use .

the wifi was poor

the wifi was not the best of strength and very slow but that was no biggie for us.

wifi in room was really bad

staff was lovely and had a early check in

had a late check-in around 11:00pm, the receptionist was extremely rude upon my arrival and even imposed

room service is not that good they only change the bin s bag & tidy up the beds

location early check in late check out breakfast bar/restaurant

i chose this hotel as they have their own coffee shop, gym (both onsite) and massively discounted 24hr parking at euro carpark which is secure and very (+) gym (-)i didn't get enough information about the fitness room/gym. (+)the gym, had the opportunity to work out, i also like how the room was spacious (-)the gym and friendly staff and they complemented me and my boyfriend (+) gym was small but had everything you needed (+)i liked the access to the gym the room was very clean and the bed was comfortable (+) the gym was perfect, free wieghts , a cable machine and cardio equipment (-)the gym didnt have much equipment. (+) has a small gym and room was comfortable

wifi to short

no free wifi in room

wifi strength in certain rooms

little noisy and slamming doors. wifi didn't work.

charge for wifi. should be free and accessible all the time.

very impressed with everything the service was excellent and their was a good selection for the breakfast

have been nice to have a more comfortable bar area a few more soft seats or a little

they allowed us to do a early check in, and it was great.

breakfast; nice that bar stayed open till 2 am so could stop for drink after concert

rooms where lovely and clean and staff where helpful and pleasant the breakfast was very good lots of choice from and the stay was brilliant i would definitely go

i also tried the gym one day, and despite the small space, there was a class of boxing which i greatly enjoyed

the room is spacious and has mini kitchenette and laundry (perfect for long stay

i also used the gym which was well equipped, clean and nice to be in

place is not good enough for kids, lack of activities and facilities for them

the bar downstairs was lovely

no wifi in the rooms.

the only thing is they should include breakfast, facility and wifi costs in with the hotel payment

being charged for the wifi.

only wifi facility, management should think about it.

free wifi only for 40 min . some rooms better than others. needs more maintenance

wifi worked well in the rooms but it not secure

the wifi doesn t work in my room

the wifi was slow in our room

the wifi is poor and inconsistent signal and i couldn t make the aircon work to heat the room.

wifi crashing unable to connect devices with the tv

breakfast wasn't as the photos shoes, no to many options, nit kids orientation

they need to be more clear in the booking as they had no clue i had already discussed late check out and given members number and then they wasn’t clear regarding the late check out

late night bar is a little slow

rooms are superb and stylish breakfast is superb with a wide variety and the overall cleanliness

and tidy had tea coffee and biscuits and crisps and welcome snacks added later and we got an early check in which was so helpful and the club lounge access was a great perk allowed us to chill

lady on front desk gave us late check out until 1pm

the free hot breakfast was very welcomed and tasty with lots of variety

how it's central to everything, the customer service staff are friendly, the catering and bar staff are excellent, this was my 4th vist to your hotel, i will be using this hotel again

we required an early check in if possible, we was aware that this may not happen, but had she just said

beautiful lobby, clean rooms and bathroom, good breakfast. discounted parking nearby .

wifi was fast, bed was comfortable

there is a cinema in the lounge with phone chargers, we never had a issue with wifi and the food in runyons was really good and well presented

uncomfortable and there was a fan noise all nite from somewhere,we cudnt find where we had no wifi all stay and to top it all off the breakfast was cold from the buffet ,wont be returning

wifi was easy to connect to

good wifi and a nice bar/restaurant area on the ground floor

food and drink selection in hotel bar is very good

stocked bar , good music and seemingly very popular with locals

location, friendly and helpful staff plus a vibrant bar with lovely food and a good atmosphere

was very clean, our room was exactly as you see it on the website, we asked for an early check in and we got one, the room decor was unique and stylish, we loved it

our room was big enough (we were staying with kids and it was just perfect) clean& with all we needed for our family stay- very comfy beds+ iron

well equipped with fast wifi, t

wifi, and bed seemed a bit past its best

good free wifi

t the end of the world but it would have been useful)

connect to the property wifi

was very helpful he showed me where to keep my suitcases as they prepared my room and offered an early check in

the hotel itself is a wonderful collection of older architecture and modern options

wifi was easy to use and the strength was brilliant

poor wifi.

only complaint was the wifi didn t work in our room

the wifi quality was intermittent, but we were out and about a lot so it didn t affect us too much

enjoyed the bar downstairs...very convenient when staying at the lower turks head.

room 4 above the upper bar so a little noisy until closing time

having a bar downstairs is a massive bonus

went into the bar waiting for check in and had a few pints with the owner and locals

and the staff allowed me to have early check in for free

it is a great package space clean ev charging

bar reasonable

me & my girlfriend were the only to eat breakfast ( rest guests didnt pay) and it was like for a kids breakfast because not enough quantity given so make you tell well before what you want but at

facilities for kids

no problem whatsoever when we asked for early check in at no extra charge, staff extremely helpful when we were asking about where to go

the full english breakfast is well cooked and presented, and is served in the queens arms which is a short couple of

breakfast was a short walk down the road to the queens arms

couldn't get a beer either even though we were residents until the bar opened

breakfast was excellent

wonderful breakfast. kindly considerate host. spacious cozy room. ticks all the boxes

really enjoyed our stay, the hotel was very clean, cosy, big bathroom, water very hot , good wifi connection and staff were lovely

after signing up for the wifi both me and my friend were spammed with scam emails

wifi worked well

no wifi code,couldn't get tv to

toilet from the main bathroom good breakfast with a large selection plus help yourself free wifi late

quiet, very clean, sky sports in the bar watching manchester city play was good fun :-)

slightly disappointed that the kitchen wasn't open on a bank holiday evening and we had to go to eat in a chain 'restaurant'

the room was lovley, we had the king suite which had a lounge and kitchen area, equip with tea/coffee etc

family room above the pub, even had a kitchenette

& around tea time it was very busy on each day, so much so that although they did advertise that bar food was available on the sunday it wasn't when we asked

wonderful staff, allowed for an early check in very accommodating

i was allowed early check in, this was a great bonus.

the late check out . it made our stay more enjoyable

after travelling all night they kindly facilitated me with an early check in

everything. location, staff, value for money. and the wonderful, cosy, atmospheric bar area.

garden are so lovely- with goats, chickens, fish and bunnies, as well as a great play area for kids to explore although we were on an adult friends break

amazing play areas for the kids and my 3year old grandson had a great time meeting new children visiting little mill and

highly recommend this hotel, second visit, kids love the facilities outside, nice to see them playing rather than on phones etc, room we had

the proprietors, staff, accommodation, cleanliness, quality of restaurant and bar provisions and general ambiance inside and out we will be thrilled to stay at the little mill

we didn’t bring our kids due to restrictions at the wedding, but the outdoor play area for the kids looked brilliant

staff, wifi and breakfast

wasn't aware of any wifi? other than that i loved the whole thing

staff very friendly and helpful and wifi works well

really comfortable, good wifi, power supply and not busy during working hours

in the original room - but staff dealt with it really quickly and moved our luggage for us - the wifi was slow and all the dimmer switches make a buzzing noise

the bar wasn’t open

i do think in with the price the soft drinks in the mini bar such as tiny cans of pop & bottled water should be free of charge though

the bar and all members of staff on reception, concierge and the polish lady in the breakfast room were

of it paul front of house reception staff kitchen staff bar staff and restaurant staff all amazing absolutely best time for mums

building, great location, staff were very attentive in the bars and restaurant, quick early check in, cosy room although very small for the price paid

friendly staff got early check in. loved the bar

realise we can open window tell the next morning and the late checking in time as we to leave early from where we live as we got to the hotel at 9am and could not check in till 3pm we did

front seat available 24/7 and bar served delicious

good location, sensible prices, early check in.

staff at reception and bar very friendly wonderful

when we raised our disappointment regarding interior works, breakfast options, room size, and wifi

lack thereof)

location was great, wifi worked well and bed was somewhat comfortable.

can't think of anything. i had trouble logging onto the wifi but that could have been my phone!

very poor phone reception and hotel wifi was very poor

gym, free wifi and refreshments in the comfortable restaurant area

wifi was a bit spotty on one day

wifi was too slow

eding wifi) and in taking action to get access back in the room

wasn't provided with the wifi code and no information in room