central garden, lovely room with spa quality toiletries, friendly and helpful staff, relaxed feel, quiet location but close to

already seen better days - the rooms feel like a trip to 1980´s; if we wouldn´t ask about the breakfast, we would miss it - it´s necessary to book it the day before (as it´s ordered with an

the breakfast was good the facilities were not so great location was good

there is a great garden with a pool, where hummingbirds are flying around

price was high considering the location and confort of the facilities no water in the swimming pool

breakfast is included

kids can swim kn the pool

bbq area and swimming pool, overall simple but clean.

kids can swim kn the pool

expensive for what you get, no air conditioner, no lights at pool, smaller rooms,

very nice staff, excellent pool, good shower and relax ambiance

consider this property if you're looking for a cheap place to bring the kids otherwise go somewhere else

the beds are confortable, and wifi/internet is good

immaculate gardens and pool great bar and restaurant

you are close to everything, but can enjoy privacy in the pool/garden area

great location nice pool and terrace restaurant

ordered a drink on the bar and they never brought it to us and so we

pool temperature

it has a swimming pool and jacuzzi.

pool was covered during the weekday

pool

nice location parking lot. hotel staff really helpful. swimming pool & jacuzzi.

at the pool and restaurant

room was clean and beautiful. pool was fun for my kids. the center is just a block away.

the pool, the garden and the rooms.

great bar staff, good food quality and value!

the pool area very nice

clean, great heated pool, large rooms, family friendly and impeccable service

loved the pool, and all the places around the hotel to sit in comfy chairs

do not miss the hot water swimming pool at night with a good red wine with your special one

convenience of location breakfast temp of pool

no hot water pool, and it was promised, the tv didn't work.

stairway out of pool inadequate

the parking was very accessible swimming pool was decent location on main roadway easy to find

pool does not have heater

great location, just walk across the parking lot across the street and you're in the historic area

the parking was very accessible swimming pool was decent location on main roadway easy to find

the pool was cloudy but still enjoyable

breakfast was great and location as good.

really good free breakfast, great water pressure

great breakfast, all you could want and more including a waffle maker

nice breakfast options considering the circumstances

left before breakfast,so i can’t comment, but i was happy with the location so close to the airport, and when

no wifi- we checked 4 different rooms

didn't know what the wifi code was to use it

weak wifi overall and none in room.

wifi is very weak

bad wifi. no bathroom on groundfloor.

oddles of parking spaces right next to building

beds were comfortable free parking

wifi was very unstable all weekend, we experienced multiple disconnections, and even we had to use

1st day the wifi was not working due to provider's issues, which i understand

rooms, nice restaurant, good wifi network

the staff was amazing and so helpful, the rooms were clean, the room service was amazing

the pool was to small and full of kids, we did not have the chance to use it because of that.

the room and the pool

has good space for parking

first day we got there they told us breakfast was included, the next day that it was not at a much higher price

loved the buffet breakfast and their service there

the breakfast is really good and the staff was nice

the breakfast was really good, it is really small but still go many options to eat.

clean and comfortable room. good breakfast coffee available at all times

hotel included a decent breakfast buffet

breakfast no rules

service and breakfast

rooftop pool seems abandoned.

the swimming pool was out of service (which wasn't mentioned even after asking about the terrace)

the pool, and the restaurant

breakfast is the same all the time ahaha i stayed here monthly

breakfast left to be desired.

warm welcoming, great breakfast and very clean hotel.

very clean hotel with free parking and nice facilities. gym was also nice.

breakfast doesn’t change, same food

clean, excellent breakfast, fabulous staff

breakfast was expensive for the poor options for breakfast

location, walkable from the bus station of the city si very close, great staff and breakfast

the breakfast was a bit poor. you can improve it for the cost. however it was tasty

location perfect breakfast amazing

modern hotel with stylish decor, spotlessly clean, comfortable beds, good wifi, good location directly next to the highway (but nonetheless good sound insulation) and in the

it has a great bar and restaurant

property looks clean it is secure looks profesional lots of parking they have basement parking with elevator

breakfast was amazing and the staff were exceptional

the room service food is also good, just took some

there was private parking under the hotel

the wifi is stable and the bathroom is also nice

hot water, wifi doesn t work, breakfast is awful, old rooms with meccanical noise during the night

clean, they offer a great cookie during the reception who helps to give an smile from my kids

pool had many problems / maintenance issues.

the pool was little

breakfast exceptional! kind staff! helpful doormen.

they have such an amazing hotel with clean rooms and amazing breakfast, the area is nice and the mall has everything you need

mexican breakfast

awesome breakfast

breakfast was ok and nothing to complain about

the breakfast offer instant coffee

very well set up, clean, comfortable and nice breakfast buffet

staff was friendly all the time, it was so cool to have free cofee and water all the day at the breakfast room

breakfast started 20 min. later

quiet, safe, cold ac, hot water , easy safe parking and an awesome breakfast

the wifi is fast and there is lots of hot water

comfortable bed, good working wifi, very clean and a shower with good water pressure

staff is nice , wifi is good

wifi worked well

perfect! wifi too!

very beautiful and stylish, great breakfast.

location, wonderful staff and delicious breakfast! totally recommend.

a free breakfast was a nice added touch

great staff , parking and pool. great value for our stay

the parking, the rooms size , the cleanliness, the staff .

wifi was challenging

great hotel. luxurious, very comfortable. good wifi.

wifi wasn't free they charged extra once we got booked

no english menu inside and terrific wifi

clean, enough space, good gym

breakfast was included which was convenient

the breakfast was delicious, and no steps to climb to go to our room was a big

spa services are available in room we hope to try some next time

staff was super friendly and breakfast was delicious

the delicious breakfast in the morning

the bed was nice, the wifi was superfast, and the location was great.

wifi worked well and the bed was very comfortable

problem was the wifi service was very bad, very unstable, i had to request a wire to connect my computer to a

wifi speed was too slow.

wifi signal was functional

the wifi wasnt working at all lack of fresh air in the room

wifi did not work in the room

no wifi, they didn t give us a conditioner i couldn t work from my room on my computer

no wifi on room, window just to patio, only socket in room was above the wordrowe used by tv

no electric outlet to charge cellphone or laptop. poor wifi connection.

staff, yummy breakfast, beautiful grounds with a pool for familias and close to wonderful restaurants in the historic centro

everything is ok.. but it is better if the swimming pool is a little bit cleaner

spa on the third floor is very nice with several massage and facial rooms to accommodate several

owers, steam room and jacuzzi especially) need a renovation, re-modeling or upgrade

clean. rooms were well laid out, pool area is small but very nice and peaceful.

the suites with kitchenette are all super old

he also got in my car and took me to the free parking lot a block away

the kitchen was very poorly equipped

there could be a few more utensils in the kitchenette

suite we stayed at had a kitchenette, but it did not have kitchenware, only a few dishes and silverware

i wrote it before room service and it's food are excellent!!!

breakfast -room service- delicious, super fast, we loved it!!!

room service and it's food... delicious!!!

excellent breakfast

one knew how get the jacuzzi on the rooftop to work and pool was too cold

nice facilities breakfast was excellent buffet type, close to the historical district

nice gym too

breakfast is delicious and usually included

hotel is very pretty & small pretty pool in the back and terraces with beautiful views

the breakfast was great. the location made it easy to access shops and restaurants.

beautiful property and great room. excellent breakfast

room was close to the pool but the sign said it closes early it did not kids were loud and stayed till

breakfast vouchers were available to use at the restaurant across the

hotel was quiet, the staff was friendly and helpful, someone was at the desk 24 hours a day, the wifi connection was good, the shower was great, the bed was reasonably comfortable

added bonus was the small pool you could also use in the sister hotel round the corner

there's a nice pool and daybeds to relax

everything is nice, quiet, comfortable, excellent location and service. delicious breakfast.

and my breakfast was delicious

we were able to have a late check out due to unexpected circumstances

breakfast and located in the heart of centro or downtown queretero so it was so great to get to

helpful staff, good breakfast, hot shower, location is excellent

everything ,stuff was very helpful they brought me extra pillows and blankets room was clean ; breakfast was

central location , breakfast ladies excellent,

the breakfast felt very vegeterian with beans so it would be nice to have an english translation of the

wifi is the best i've experienced in a hotel, ever. stable and fast. roof bar is very good.

wifi was poor

wifi worked well

always worked, but was weak and slow), and the place is quite noisy - the windows

good location good wifi stuff understand english clean