the breakfast is at a coffee shop. minimal, but the aesthetics are so pleasant it is worth it.

also enjoyed the free shuttle from the hotel to the performing arts center

the restaurant, bar, location, shuttle, and elegance of the hotel

shuttle

no airport shuttle service

had to park car and trailer next to complex

was clean good free breakfast bed was real soft employees was really friendly best hotel in greeneville it beats andrew

no plugs anywhere near bed. add some protein to breakfast offerings and it would be great!

simple but decent included breakfast. coffee always available.

the breakfast was very, very good

when asked for some clean towels the front desk man went to the laundry room to get us some that were better than the ones in the room

mayor issues, only thing i was expecting pool to be heated it was not would’ve had been great especially in the cold

breakfast was good.

loved the gym and the pool

salt water indoor pool was a great bonus (5° hotter would have be better)

breakfast was great and they were slammed by theses sport kids on tour busses, yet they were on it everything was fresh hot and good

the pool was refreshing, not very clean though.

the carpet was dirty. the pool water was green.

nice pool

friendly customer service. clean pool somewhat clean room.

they gave us a late check out no cost

breakfast was good it way exceted my expectations

would have liked to have used the pool, to be able to sit in a pool side chair or lounger but they did not have that it needed

beds very comfortable, there was a fitness area, pool and the hot breakfast looked fantastic

staff very friendly, continually cleaning lobby and breakfast areas.

under construction, minimal parking, mud all around rear parking

the wifi connection was extremely slow. the bathtub/shower drained unusually slowly.

wifi was excellent

the room was large and clean; the wifi worked very well

the parking lot was clean

big room, close parking

they did not inform us pool wasn't open any where. also the water pressure was not good!

amazing breakfast, friendly staff, quiet

very friendly and welcoming, complete breakfast, outstanding, bed super comfortable, softy pillows

the breakfast experience we had is like none other in comparison, having an amazingly high quality of

clean, very good breakfast and coffee. as a solo traveler, i felt very safe.

the breakfast was good, and that location was great.

great staff, clean room, good breakfast and great value

the breakfast was sufficient for us having hot and cold items available

very quiet.very clean. and the breakfast had a lot to choo

great place awesome staff wonderful breakfast

pricing for wifi!!

wifi horrible

microwave in the room, wifi ridiculously difficult to access

ad to sign up more than once, sign up very extensive, keep

i also tried for our 4 day stay to get wifi to no

wifi was abysmal

wifi for the entire property was awful

wifi wasn't great and blocked ports for some pc games

we had no issues with hot water or wifi

ur room number was not

it was walking distance to grive park inn for the spa & restaurants

the breakfast was excellent as well.

friendly staff, delicious breakfast and comfortable bed

the porch in the front was fabulous for relaxing, having some wine, even breakfast

lovely inn, comfortable bed, updated bathroom, breakfast in the morning was delicious

size room, cookies during day, coffee out always, hot breakfast and laundry

on sidewalk around the pool

on-site parking. laundry facilities. nice selection of food in the morning. accommodating staff.

nothing really i wish there was a indoor pool and the hotel was a little dated.

breakfast was very good too

big comfortable rooms and great breakfast!

was very clean, modern decoration, nice breakfast choices and the location was near many other restaurants for dinning

conditioner didn't work in the room, gym had no water or sanatizer to clean equipment, and stains on the carpet in the room

extremely clean / nice free breakfast

breakfast

and big family room guest laundry nice mall really next to the hotel (with food options) animal

add a rack free weights (dumbells) in the fitness center

clean, plenty of linens in the room, was impressed that hotel provided guest laundry facility (we did not need to use), room and bathroom were spacious for 2 of us

i'm grateful there was an indoor pool for my little one to play it

free and fast shuttle to downtown! friendly staff check in was easy and breakfast is amazing:)

i was able to pay 50 bucks for a early check in.

the breakfast room was very cramped and there wasn’t very many options.

convenient to dining and biltmore. good breakfast too

she worked the front desk, did the laundry, and made sure clean towels were stock at pool

employees were nice. laundry facilities

breakfast was great

there was nothing in the room or elsewhere like pots, pans, coffee maker etc for the kitchen in the room

i booked this hotel only for the in built kitchen for our 1

the fact the wasn't any dishes/pot in room kitchen

no pots or pans in the kitchenette you do have the option to purchase your own, but really

i requested early check in and they were happy to oblige

no pool, coffee in the room or ice available

filled with boxes, trash or people loitering on the stairs; staff was rude; hole in swimming pool so could not use

no pool

didn't like nothing the website that i booked on said that it was free breakfast and there was a pool

also the advertisement showed a pool but there wasnt one and there's no way that photo was of the property

loved the style of the b&b. loved the location. loved the breakfast.

breakfast was just lovely and best we've had at a b&b

breakfast was more snacky, with things like english muffins, it was good to grab and go - but if

fabulous breakfast and afternoon drinks/appetizers

my husband is an eggs and bacon guy. so he didn't eat breakfast.

big closet, suitcase storage under bed, we’ll-planned kitchen, and nice shower

breakfast was delicious, staff friendly and it was an easy walk to downtown

facilities were fairly new and clean. the room was very nice and the kitchen was a good feature.

what a treat to have had a kitchen (although not necessary with all the delicious local eateries

room was spacious and the small kitchen was great

need wifi in rooms. shower liner had mold/mildew

internet did not work most of the stay but was given password for the meeting wifi, so all good.

in bathrooms it took an hour, two visit w maintenance and a call from internet provider to get wifi working

elevators were slow. wifi was slow. even though we were on 6th floor, street noise was loud.

+ comfortable and clean + close to downtown + stable wifi + spacious room

wifi terrible

the wifi didnt work, the shower when turning on made loud screeching sound, and ac/heater was loud

wifi connect process is too complicate, i got the wifi code, login in successfully after trying

free parking, and wifi

food and service, gym has a few cardio machines and free weights, really nice lobby and strong wifi

no service even with wifi

wifi was abysmal. barely works for internet browsing. forget about streaming anything.

in a handicap room so bathroom was not as nice but also cell service was not good even with wifi

free wifi and free parking which is becoming more rare when traveling

there were some issues with the wifi

the staff is very friendly and the gym is nice

to the ashville surrounding mountains, friendliness of front desk and valet parking staff, gym, towels, bottled water

nice gym

gym, free champagne, view, surrounding areas

room was clean and comfortable, it had a decent gym, and a little convenience store in the lobby which is useful

lol wifi is awful, considering most properties include high speed access for free

wifi was super slow so i actually disconnected to be able to use the internet

when i asked about wifi staff never mentioned there is a guest, conference and paid wifi

parking and wifi

wifi kept fading in and out

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry facilities are in the unit with detergent provided

from location to design choices and the roof top bar to incredible restaurant

roof top bar on the ninth floor was excellent.

very well appointed and comfortable room and bathroom. the basement bar was outstanding.

went to the roof top bar for a drink after standing in line for 15 minutes and watching one bar tender talking and

they have a rooftop bar with an amazing view and a speakeasy down below in the basement

the pool's been closed for ages

we picked this place for its reasonable pet fee and location and weren't disappointed

outdoor pool looked nice, we didn't use it though

we traveled with a pet and it was such a reasonable pet fee

breakfast with a large dining room

no sink at coffee bar or microwave.

service in the bar was sketchy. understaffed.

and surprise of pet fee , added during cost after booking/choosing pet friendly room

was great it was very comfortable and i mostly enjoyed the spa tub with my television very relaxing

complimentary morning coffee bar in the hotel lobby

loved that it had laundry in our room that’s a bonus

i loved that we had a washer/dryer in our room so i could do some laundry and not pack up our filthy clothes

the kitchen and laundry were an added bonus

top quality, such as netflix on the tv, real coffee available via a maker, ice machine, separate kitchen, wifi in the room

thin--we heard everything the people upstairs were doing, from casually walking around, to doing laundry, to arguing, to having sex

clean big comfy rooms rooftop bar and great location

the gym and coffee shop are not operational

unfortunately the gym was closed due to hurricane consequences.

great location. upstairs bar was wonderful at sunset and restaurant was delicious.

nice rooftop bar with fire pits which is nice on cool evenings

the roof top bar and lounge was soooo nice

location and having restaurant and bar in house.

location , the staff, the rooftop bar , the decor esp the library and make your own lavender

wonderful gym

the upstairs bar is fun and plentiful

the view from the hotel roof bar was fun

the rooftop bar was open but understand due to the hurricane a few areas of the hotel were temporarily closed

even nicer was the fact that when one person in our party who does not drink alcohol went to the bar to purchase a soft drink, there was no charge

we loved the perks of having a breakfast basket each morning and the complimentary jeep service

my friends were impressed with this place and the picnic basket left in front of room door with breakfast goodies was a special touch

downgraded on value for money because 'complimentary' wifi cost 4

wifi was terrible. no room service.

have stayed at countless hiltons's and they never make it easy to use their wifi

nice room, stable wifi

had trouble with wifi connection.

breakfast had a great variety

glass enclosed pool, exercise room, meeting rooms

pool could be a little warmer

hotel amenities were very cool: pool area, roof top patio, laundry

nice facility with very nice features, gym, pool, evening cocktail hour

loved the deck area with the pool, dog walk, and fire pit

location was perfect. shower and bar were great.

loved the view of the mountains and the pool

liked the open lobby with bar, pool table, games for kids & foster doggies, meeting doggies in the halls

the bar and patio area were also great

a large workout room with large windows that look down on the street, an indoor swimming pool, a beautiful roof top deck with a great view of the mountains, late night dining options,

love that you could use the pool. the place was super cute and everybody was very nice.

comfortable bed. nice gym, friendly and helpful staff. great amenities.

in fact the wxyz bar technically in aloft was a ton of fun & they had great staff too

the staff were warm and welcoming and they have a very nice lobby with games, a fireplace and a bar offering both na & alcohol options

no room service

we had drinks in the bar each evening. loved the atmosphere -- live music was great.

bed was extremely comfortable view was nice bar was pretty

lobby bar is perfect place to relax and listen to great music

we would have liked to have room service but we were informed that it is in the works.

breakfast had amazing selection of fresh baked goods

the breakfast was a nice surprise, with wonderful, fresh savory pastries, fruit, and snacks to go

breakfast was ok, nothing special

breakfast was a delight

the much-touted bar wasn't actually open any of the three nights we were there

also learned that room had a wifi router expander in the room, and we d rather not sleep that close to one

the log in to wifi was confusing.

wifi did not work the entire time. being worked on

wifi wasnt good enough.

is basic with no frills but extremely clean, very friendly staff, excellent wifi and has free parking

room had a full kitchen, which i didn't expect, with pots, pans and a dishwasher

clean, big comfy bed, sparkling pool & hot jacuzzi, friendly service

the pool and hot tub were great and the highlight was of course the roof top

there's a kitchen space in all the rooms where you can cook breakfast

great amenities, especially free laundry and the kitchenette

fabulous breakfast r restaurant right down the street, cornerstone

consider upgrades to interior, improve free breakfast options

everything was perfect beds location and awesome staff free breakfast and wifi

limited breakfast but also had tea which i was grateful for.

breakfast was good and location was great

i enjoyed the indoor pool

we loved the mini kitchen in the room

the free breakfast was so much better than most hotels ive stayed in and they were constantly cleaning and

erica at the front desk dealt with an unexpected mishap over breakfast amazingly so it was not at all an issue for the guests

it was clean and the rooms were nice. great location and good breakfast.

the indoor heated pool and gym are great additional perks

i was surprised with the kitchen

the style, the room and amenities, the layout, the pool and spa.

the gym has nice equipment and free weights

complementary dinner, amazing service, great selection of food for breakfast.

breakfast was mediocre, at best

t care and the trash room stayed full full all weekend and the laundry room was a mess to the point me and my wife cleaned it our selfs as the staff watched us do

very friendly staff. clean laundry room.

the man at the desk was very nice, but he was the person hired to do the laundry at night

kitchen

room was fine! liked that u have a laundry facility! did not use the fitness center-looked nice

breakfast is pretty pathetic unless you like cereal

immaculate!great bed/pillows/big rooms. onsite laundry. parking at your front door if requested.

mini fitness center

outside doors to rooms. i like that they had a laundry facility in the hotel.

we couldn't log in to the wifi, but it wasn't a big deal. it did not cause us any problems.

the beds were terrible so hard and u comfortable! wifi unpredictable.

the big thing: free wifi is only available if you join the marriott bonvoy program

breakfast, parking and wifi included in the price is a big plus.

wifi was down

awesome breakfast, clean hotel had everything we needed, pool, gym, etc.

awesome breakfast, clean hotel had everything we needed, pool, gym, etc.

location, pool, and very clean, staff was amazing and i love the small gym.

we wish the hotel gym had more to work with. we had to buy a week pass from a local gym.

indoor pool location was a little awkward, seeing how it is located across from the gym and front desk

the estate, the decor, the reception staff. outdoor pool.

bathrooms will need to be updated in a few more years and pool is not all that great.

pool was just ok and not very clean

no indoor pool or hot tub

always enjoy first thing in the morning or after a day biking or hiking and although they had a pool they didn't have a sap - very

liked the pool, patio and bar area.

so clean and modern decor. pool was clean.

glad to have the gym

we enjoyed the bar and the fire pit

had a pool, small food and drinks available, and was clean

the pool was also closed during our stay, which was disappointing, especially for the kids

this is such a nice hotel, i was hoping the breakfast would be a bit better than average fare (powdered/frozen eggs)

the free breakfast was the best we’ve had also, with healthy options like granola and they even had oat

great definitely up to-date equipment with a view into the pool room so j got to watch my so and kids while getting some cardio

ruth -kitchen manager was phenomenal

spa and fitness room

breakfast got us off to a good start

the pool/spa area. breakfast. water fountain with water bottle fill. cleanliness.

the pool/spa area. breakfast. water fountain with water bottle fill. cleanliness.

wish there was longer pool hours

swimming pool tiny

spa treatment

we were lucky, it was raining a lot and we had the pool and hot tub to ourselves

heated pool. great restaurant. bathrooms amazing! staff very courteous.

the spa was a bit small and cramped.

the breakfast buffet had lots of choices

kitchen was nice

i felt pampered especially at breakfast

breakfast was great and had many choices

nice pool large room nice breakfast

wish it did have a breakfast bar or something in the morning.

fireplace , full kitchen and jacuzzi

no laundry soap, no dish soap, and little bath products.

gym was clean and great, the pool was outstanding and overall everything was great

cleanliness, gas fireplace, appliances, bathroom, comfortable bed, location, kitchen facility; overall high quality and good value for the money

gym and pool

excellent seating areas and service at bar and coffee!

not expecting to have the nice bar and dinner choices when we came in a little late

clean and friendly staff and having little bar and bistro there was convenient and tvs in booth at bistro

everything was amazing and we did not get to use the pool and exercise equipment but next time, i thought the value was terrific

breakfast was good

the breakfast

i loved the whirlpool tub in the room

swimming pool is long enough to swim laps (no-one else was there -- it's not heated and the weather had been

great clean room in a quiet area. nice to use the pool next door at glo, too!

loved the view for sunrise, and the pool along with the gym definitely came in handy for my boys(kids) the breakfast had an excellent spread

plus the pool and gym were great

breakfast was great!

the gym was still closed :( i get that it was for covid, so its not the fault of the hotel.

have a free ev charging station (for guests), which made it so convenient for me to charge my ev overnight

were no sheets for the pullout bed - feels like if you asked the ages of my 3 kids and know we’d need to use the bed that sheets should be in

kids loved being able to watch netflix

pretty annoying when traveling with small kids, good thing we had food with us

the kids were pretty wound up for about 45 minutes

clean, comfortable and good breakfast.

at check in, i asked the attendant if they could help us confirm our spa appt for the next morning

the spa was amazing!

food was gourmet from breakfast, to in-room service, to elegant dinners

shower was very small, hotel bar was overpriced, room wasn't ready at check in time.

the meals we ordered through room service, however, were delicious, so i guess there are just some inconsistencies with the food

breakfast was packaged muffins, granola bars, and coffee

counters in lobby were dirty and the breakfast was all prepackaged and no milk available

the bed, kitchen and bathroom were clean.

breakfast was only instant oatmeals and protein bars

went down to get a little bit of breakfast at 8am and there was nothing but oatmeal packets and 2 muffins

breakfast and location

room was spacious, the bed was comfortable, the breakfast was great and the pool and hot tub was nice

room was spacious, the bed was comfortable, the breakfast was great and the pool and hot tub was nice

clean habitation, the pool.

nice and clean. big rooms. smiled staff. swimming pool. parking spot for big trucks

my room was right next to the laundry room so i was disturbed my entire sty

there were no laundry bags, the shampoo seemed watered down

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

breakfasts and the laundry facilities were down

they have laundry machines, too

was very clean and neat the only off thing was the wifi was down for a bit but other than that it was comfortable and completely clean staff was great

could get access to hotel's wifi system

wifi was down only for a bit

and wifi were substandard

beautiful pool and great location off of highway

location because of our planned visit to biltmore and also because our children loved their large pool at our last stay

the fridge made loud noises during the night waking me up. no towels in the pool area.

friday’s on site, nice pool and gym. easy parking, beautiful hotel. great breakfast

interior, very friendly staff and nothing like having a restaurant bar that you can walk to

i liked the lobby and the gym had a peloton bike which was nice.

the facilities and the gym were nice

pool hours too early. no hot tub

breakfast is good considering covid-19 period

the gym was cooled well and not humid

the beds were comfy and the pool had a waterfall.

pool wasn’t open yet

location, staff courteous and helpful. breakfast is back, clean, not noisy. will be back

the breakfast was phenomenal!

breakfast was not too good. we had expected a variety of items on the menu.

pool is open til 10pm, and laundry room was clean

fitness center closed

location, cleanliness, quiet, fitness center was great!

parking area, decent breakfast, fluffy pillows

google maps took us thru the taco bell parking lot and it was confusing

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

it could add a diy guest laundry room. there were noisy kids running in hallway at night.

the gym didn’t have much and it was a tad bit out of date.

of room , right across from vending machines, laundry and elevator

breakfast had variety and food was good

classified us since my daughter came in with me when i checked in so they put us next to other kids

there was even a small gym and a decent breakfast that included eggs and sausage

clean, good breakfast, and good gym!

no elevator and lots of luggage with two kids

breakfast was good with lots to choose from

the waffles were great! very appreciative we got a late check out time of 1pm!

pet fee was too much, $25 per night

at the front desk and was fun to practice my spanish. comfortable beds. good breakfast choices.

fitness room was closed, curtains wouldn't close all of the way, blow dryer didn't work on high

there is a fitness area, conference room

the heated pool and free breakfast

the wifi was kind of spotty while in the room.

no issues streaming movies on free wifi

the wifi was down the whole stay

wifi was fast

wifi

though we did not make use of it, there is also a gym near the lounge area and an outside pool as well

breakfast was fine although the pancake machine was not operating.

we enjoyed the amenities, including the pool table and gym, and the breakfast options were great

the pool table was a hit with our family

the room we booked was next to the lobby and gym so it was pretty noisy

wifi didn t work in am- or at least couldn t connect to internet

wifi was non existent

wifi was spotty at best but not a problem

my room was at the very end of the hall where the wifi didn't connect..that was the only issue

it said free wifi and hot breakfast but you had to pay for breakfast.

cleanliness and pool

that we didn't have longer stay to enjoy the very enticing pool.

there is a pet fee though, but it was expected and cheaper that other hotels around

breakfast was nice, pool is big

reasonable pet fee