breakfast was minimal. missed the eggs, sausage.

covid still around breakfast was a bag but it was fine contact with people limited and ha mask on everything was good

clean rooms,breakfast,elevator,geat staff,everything

continental breakfast, cleanliness, friendly staff

was no coffee maker in the room and the coffee at the continental breakfast was out of order

close to food in waynesville nc. played golf at lake junaluska course; course in good shape.

bathroom was super tiny pool was not on property, it’s a couple miles away.

00 dollar hold on my card pool is not free and on a sunday they shut down the pool for a private

pool was a drive away. didn’t know about that till we got there

there was no breakfast provided nor a pool as advertised

the facilities - pool, tennis, mini golf, shuffleboard - are excellent and the 3 mile walk round the lake is delightful

the gym was fantastic too

thought the pool was on the grounds not down the road open to everyone

everything was great but it could benefit from an indoor pool.

nothing special, but so convenient, especially if traveling with kids, as there are not too many options closeby

the plastic wear in the breakfast area was trash

nice , friendly staff , hot yummy breakfast

my kids were in the pool i saw the front desk guy rinse his mouth out and wash his face in the kitchen area sink several times

pool not open and price was insane

breakfast and room were excellent.v

man at ofc, at morning and took care of breakfast area

the breakfast was stale cereal and expired muffins

breakfast could have had a little more variety

breakfast was terrible

breakfast the waffle machine was tore up,so they told us note we didn;t see any waffle machine all

had the best wifi i have experienced in a hotel

did not have a slippery floor, friendly staff, actually called me wanting to know if we needed room service the next day

great place to stay -clean - good breakfast - mountains views. would stay there again.

cute pool which i didn’t try but looked very clean

beautiful views awesome pool

pool was great

having breakfast included was a pleasant surprise

perhaps ask for an extra trash bag at check in - and then go and enjoy a round (or 2) of golf

when the golf course is ready this place will be great.

an amazing place to stay for a golfing outing/vacation

the bar was very nice

location/golf course and staff!

pool was chilly.ud83eudd23ud83dude02

pool clean good housekeeping

one day the pool was closed for several hours in the middle of the day

pool still closed. lol

really friendly and even allowed our family who wasn't staying there to use the pool

was no breakfast

too cold the heat was great in the morning and also helped dry out my wet pants from riding to breakfast the next morning

next to a rushing stream, so a pleasant place to sit and enjoy breakfast

breakfast wasn't served, we always went out and ate or brought our food back to room, it had a

she said they were remodeling office and working on having breakfast for customers

the swimming pool was refreshing and fun for the kids

fitness center was in bad shape and hotel is dated. fairly clean but sorely needs a remodel.

breakfast was good but the best thing about the trip was that it was close to everything

not eat breakfast there

location was nice, pool was great!

awesome location, great breakfast

it was an excellent breakfast and very clean surroundings

able to view mountain.. store near by pool

breakfast&dinner

the pool was a huge reason why we booked, but it was

pool could have been a little more inviting.

the pool wasn't usable and toilet lid was broken. other than that everything was great.

let me park trailer and truck in grass area and my bike in room parking space

location was great,the pool was awesome.

there's a pool that looked nice, but i didn't use it - there are picnic tables in that area, too

don't allow 3 tables be put together for a gang of kids to play & adults walk away

always giving us coupons and recommendations for deals in town and free lift tickets for my kids at the ski

is great for kids and adults

laundry service was so handy, except i needed to pay $2 more for an additional 10 minutes drying

had a pool.

room to park trailers

pool a little to cool for me bit granddaughter swam everyday.

the property was beautiful, especially around the pool

even though it is winter, the swimming pool located outside and in front of the motel and right next to the road looked green and just not

gave me that home feel as soon as i walked in, plenty of room for my husband, myself and our two kids

was nice, as was the kitchen table & chairs & the completely equipped kitchen

the room with full kitchen. the comfortable beds.

rooms 8 an 9 have full kitchenette in them an r very nice

the kitchen wad fully equipped to cook

the pet fee is very reasonable

convenient location of our room on the first floor gave us access to the pool and i am a smoker so it was also close to the outside door

the pool tiles need an upgrade.

we had the pool to ourselves most of the time! my kids loved it :) comfy beds and clean rooms.

cleanliness and professionalism from the staff. good breakfast too

everything was great. love the indoor pool. walking distance to my kids favorite gem shop.

we had no cable or wifi after the second day, but that was due to the large amount of snowfall

i did have to do some work while there so the desk in the room was perfect and the wifi was quick and easy to sign onto

bed was comfortable, and the wifi worked well

my wifi did not work.

location is excellent, wifi works well, and bed was comfortable.

no pool for the kids but we had plenty to do around the area.

pool and rooms were exceptionally clean

place is small,but clean....cold ac and we had the pool to ourselves.

clean and comfortable. large rooms. nice pool.

the hot tube/kitchen room is the best!!! we had an amazing time. highly recommend this room.

room was clean, breakfast was good, staff was super friendly and pool was fun for me and my kids

room could have been cleaner. laundry room was gross.

location right in the creek pool was clean and warm loved that

the view from our room of the creek and the pool was awesome kids enjoyed swimming and the breakfast was

the view from our room of the creek and the pool was awesome kids enjoyed swimming and the breakfast was

when they did laundry one side of the rooms lost hot water

and spa were great

spa tub and size of room.

more parking for trucks and trailers and covered parking for bikes.

the laundry room

pool was also closed due to covid

nice quiet place for you to go to. you can sit by the creek or swim in the pool. very relaxing

a playground for little ones, activities for the teens and adults such as corn hole, a seasonal pool, and much more

the pool was closed!

pool was nice and clean and grounds were nicely manicured

breakfast just ok. restaurant not open. not clear there was no ac

100 year old lodge it was like walking back in time excellent breakfast

nice breakfast

conversation with sweet penelope who does an outstanding job serving delicious coffee & homemade breakfast biscuits

there was also no breakfast ( they ran out) during the week …they have a beautiful breakfast during the weekend

no pots or pans in the kitchenette you do have the option to purchase your own, but really

the kitchen is a good thing. great location. staff is accommodating.

i booked this hotel only for the in built kitchen for our 1

i requested early check in and they were happy to oblige

kitchenette was sufficient

wifi terrible

food and service, gym has a few cardio machines and free weights, really nice lobby and strong wifi

free parking, and wifi

wifi connect process is too complicate, i got the wifi code, login in successfully after trying

the wifi didnt work, the shower when turning on made loud screeching sound, and ac/heater was loud

filled with boxes, trash or people loitering on the stairs; staff was rude; hole in swimming pool so could not use

didn't like nothing the website that i booked on said that it was free breakfast and there was a pool

no pool

also the advertisement showed a pool but there wasnt one and there's no way that photo was of the property

the cost was a little high for a location that did not have a pool or any other amenities.

i was able to pay 50 bucks for a early check in.

convenient to dining and biltmore. good breakfast too

she worked the front desk, did the laundry, and made sure clean towels were stock at pool

nasty smell on 2nd floor in laundry room

breakfast without protein

loved the extra pillows. the breakfast was very good and the attendant was very pleasant.

in extremely late and the customer service was extremely friendly and offered a late check out

the view from balcony where breakfast served was peaceful and pretty

was very clean, modern decoration, nice breakfast choices and the location was near many other restaurants for dinning

the breakfast was quite good, and the staff were really nice and friendly.

quick check-in, clean room, comfortable bed and a good breakfast

the pool was outside i didnt know i taught was indideud83dude11

the pool needs to be bigger breakfast was a little under cooked .

i called the day of reservation and asked if we could do early check in

breakfast was pretty lackluster not many options and pretty bland.

nothing really i wish there was a indoor pool and the hotel was a little dated.

breakfast offered toast, bagels, pastries, eggs,, sausage, waffles, fruit, cereal, coffee, milk,

there is a little gym and an indoor pool

the bar tender kristin was great and pleasure to talk

breakfast was good, could have used another meat of some sort and the egg and cheese omelet was a

the beds were comfy and the pool had a waterfall.

breakfast was packaged muffins, granola bars, and coffee

went down to get a little bit of breakfast at 8am and there was nothing but oatmeal packets and 2 muffins

breakfast was only instant oatmeals and protein bars

breakfast, expand the menu

the bed, kitchen and bathroom were clean.

breakfast was great, the staff in there were wonderful.

felt safe.ove the pool and hot tub. great breakfast and price was reasonable.

breakfast and location

it was the executive sweet but didn’t even have room to leave out my double stroller once the kids got unloaded out of it

jacuzzi and indoor pool

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

there were no laundry bags, the shampoo seemed watered down

laundry hanging in the top floor front window. characters loitering on property.

breakfasts and the laundry facilities were down

they have laundry machines, too

clean, late check out

pet fee, toilet paper is really scratchy

clean room and pool. good breakfast

breakfast was good and the free cookies were a nice touch

do t eat meet, all the rest of the hotels serve the meet and the eggs separete , and no t indoor pool

room, clean and updated, good breakfast, nice breakfast room, liked the pool area and the fitness center, used the dryer, quiet, easily able to obtain clean linens

not too big on breakfast, but they had a lot to offer

hot breakfast was not very good

also the gym and indoor pool were not available

pool was being worked on while we were there and the construction made turning left into the

was very clean and neat the only off thing was the wifi was down for a bit but other than that it was comfortable and completely clean staff was great

could get access to hotel's wifi system

wifi was down only for a bit

and wifi were substandard

the breakfast was by far the best i have experienced at a hotel of this star level.

pool wasn't heated as advertised

otherwise property is clean with heated pool and gym

indoor heated pool did not feel heated

breakfast was good except i'm used to making my own waffles but they had them pre-made and they

breakfast was excellent

pet fee seemed a bit steep for 2 well behaved clean dogs

i also liked that it wasn''t too far from the casino

staff friendly, very nice fitness room, adequate breakfast

great location, clean, pool and breakfast

pet fee too expensive. advertised breakfast buffet it was continental

bathrooms will need to be updated in a few more years and pool is not all that great.

the outdoor pool and music in the evening at the pavilion

pool was just ok and not very clean

the heated pool was beautiful for an early morning swim

pool was spartan.

bar staff were so nice and helpful

swimming pool tiny

about this hotel is great, staff, location, view of the room, pool, accomodations, super clean

the pool

heated pool. great restaurant. bathrooms amazing! staff very courteous.

wifi for the entire property was awful

open, pool, spa, no wifi

no free wifi, breakfast or hot tub

the wifi at the hotel does not work well

i get that the hurricane delayed improvements, but the rooms were dated and the wifi was

a fire pit outside, a nice pool inside

loved that they accommodated pets and had dog treats available in lobby

the laundry is nice but had to track down another guest who left their clothes in the dryer

pet fee was unusually high.

free and fast shuttle to downtown! friendly staff check in was easy and breakfast is amazing:)

the golden hour restaurant was excellent and the rooftop bar a great location for relaxing with a cocktail

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but they are expected

the gym and coffee shop are not operational

great location. upstairs bar was wonderful at sunset and restaurant was delicious.

clean big comfy rooms rooftop bar and great location

were due to the descriptions of a hot breakfast being included along with the hotel hosting a pool

the breakfast experience we had is like none other in comparison, having an amazingly high quality of

the staff was wonderful - front desk staff and the gal working the breakfast area were very kind and accommodating

it was clean……rooms clean and spacious. staff was great. breakfast was excellent!!!

cleanliness, comfort, and breakfast was all wonderful!

the breakfast was good, and that location was great.

the breakfast options

great staff, clean room, good breakfast and great value

hard to find, hidden behind tees was told free breakfast but not the case

great place awesome staff wonderful breakfast

need wifi in rooms. shower liner had mold/mildew

in bathrooms it took an hour, two visit w maintenance and a call from internet provider to get wifi working

elevators were slow. wifi was slow. even though we were on 6th floor, street noise was loud.

+ comfortable and clean + close to downtown + stable wifi + spacious room

internet did not work most of the stay but was given password for the meeting wifi, so all good.

my wife enjoys your breakfast in the morning

nothing. no frills and reminded me of the motels we would stay at as kids.

i didn't use the pool but it looks really lovely

breakfast with a large dining room

breakfast is enough for little start in the morning

gym, free champagne, view, surrounding areas

room was clean and comfortable, it had a decent gym, and a little convenience store in the lobby which is useful

amenities nice appreciated the laundry so we could pack less for the trip

had a full laundry bag of clothing that was taken from our room by cleaning staff

also loved that there was ev charging on site

roof top bar on the ninth floor was excellent.

they have a rooftop bar with an amazing view and a speakeasy down below in the basement

very well appointed and comfortable room and bathroom. the basement bar was outstanding.

rooftop bar closed earlier than we would have liked for a weekend. small thing.

from location to design choices and the roof top bar to incredible restaurant

the location was excellent and the breakfast basket was a nice touch! will definitely come back.

the rooftop bar was open but understand due to the hurricane a few areas of the hotel were temporarily closed

the breakfast delivered to your door was an excellent touch

only thing, but i do understand about, i wish they had gluten/dairy free combo for the breakfast basket, they only had either or

a breakfast basket is delivered to your room each morning with food that can be eaten in your room or

service in the bar was sketchy. understaffed.

nice bar at the back of the hotel

location is great friendly staff nice on site bar and restaurant

the spa was also a great experience

the spa treatment was superb

breakfast was really nice too with an excellent selection of pastries including a couple of gluten

-- the adjacent bar was lovely and the bartender rose was kind, attentive and accommodating

the much-touted bar wasn't actually open any of the three nights we were there

nice bar and courtyard and breakfast

breakfast was ok, nothing special

a large workout room with large windows that look down on the street, an indoor swimming pool, a beautiful roof top deck with a great view of the mountains, late night dining options,

the bar & check-in desk are combined together, so the bar never feels boring

in fact the wxyz bar technically in aloft was a ton of fun & they had great staff too

comfortable bed. nice gym, friendly and helpful staff. great amenities.

location was perfect and staff was super helpful. the gym and pool were superb

from the kitchen to the bathroom, every corner reflected care and attention

the kitchen and laundry were an added bonus

i loved that we had a washer/dryer in our room so i could do some laundry and not pack up our filthy clothes

i loved the cleanliness and all the things in the kitchen

thin--we heard everything the people upstairs were doing, from casually walking around, to doing laundry, to arguing, to having sex

location and having restaurant and bar in house.

the location was great. the gym was nice and convenient, loved the bottle water in gym.

wonderful roof top bar and restaurant

it is convenient and we appreciated the laundry facility

wonderful gym

no pet fee for servicecanimals

no pet fee is wonderful, and staff were pleasant

excellent location for foodies & bar fly’s

it was 3 of us but if you have kids with you this is the room to pick

such an incredible, friendly staff! and i loved the gym.

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry facilities are in the unit with detergent provided

our kids enjoyed the indoor pool

not expecting to have the nice bar and dinner choices when we came in a little late

food selection at restaurant, my kids are so picky

i like the modern style of the room and the hotel bar tender was very nice !!

pool was chilly. no hot tub/spa

in a handicap room so bathroom was not as nice but also cell service was not good even with wifi

free wifi in all areas with open access

wifi weak to terrible at different times; hoary white lighting in the room; plastic cups; view to

wifi was abysmal. barely works for internet browsing. forget about streaming anything.

additionally, i have never been to a hotel in which i was unable to easily connect to their wifi

it's a brand new hotel so everything is new obviously; great kitchen full-sizing fridge, two burner stove

breakfast was delicious, staff friendly and it was an easy walk to downtown

ran out of coffee, napkins, and utensils toward the end of the breakfast hours.

i admit being surprised to find a laundry on the first floor, near the registration desk and fitness center

early check in, wonderful big suite, very good breakfast with lots of options.

great location helpful staff awesome bar area with live music tesla s to transport us around

beautiful property! room was spacious and well maintained! drinks from the bar were great.

we had drinks in the bar each evening. loved the atmosphere -- live music was great.

there is no room service offerings but great access to amazing restaurants.

liked the location, we like the outdoor seating area in the front of the hotel, i enjoyed the fitness room

excellent! loved having an efficiency kitchen!

i felt pampered especially at breakfast

the kitchenette was nice to be able to bring in a few goodies for breakfast or back from dining out

loved that egg whites were offered, kids loved pool and basketball court

the pool was older and that room was stuffy

the meals we ordered through room service, however, were delicious, so i guess there are just some inconsistencies with the food

included only means you get a credit to use at the restaurant or room service

room service breakfast had good options and was delicious

the spa was amazing!

beautifully appointed, rooms were large, great bathroom, excellent on site dining w excellent room service; proximity to attractions was great; staff were friendly and

the free wifi wasn't that great but you can pay for faster internet if you really wanted

when i asked about wifi staff never mentioned there is a guest, conference and paid wifi

wifi was slow the bathroom door was a barn door on sliders so it doesn t shut

wifi kept fading in and out

wifi was super slow so i actually disconnected to be able to use the internet

location because of our planned visit to biltmore and also because our children loved their large pool at our last stay

a bar would also be a nice feature considering the price we pay to stay

didn’t tell us we couldn’t use gym when we made reservation, old decor for the price we expected

stool handle would stick and continue running morning coffee bar was pitiful

omelet bar was good

super nice, super clean, friendly staff, friendly guest, variety of free snacks and breakfast

breakfast was just lovely and best we've had at a b&b

my husband is an eggs and bacon guy. so he didn't eat breakfast.

we loved the breakfast format too

fabulous breakfast and afternoon drinks/appetizers

pleasantly surprised by the stackable washer and dryer for laundry needs, and the well stocked kitchen for all needs

were disappointed that the pet fee was $100 for one night

it is a beautiful condo with a pool and gym to work out.

nice gym, pool, hot tub

nice communal pool area

the fitness center had free weights, a cable machine, stair stepper and treadmill, which was unexpected

new, modern rooms. great breakfast. good parking and location.

all good: location room parking

google maps took us thru the taco bell parking lot and it was confusing

the location and the covered parking. breakfast was great!

it could add a diy guest laundry room. there were noisy kids running in hallway at night.

pool was great. staff were super helpful.

the gym really put a weight machine or at least some dumbells in there

multiple options for breakfast and the hotel has a gym and pool.

the breakfast was very good and well stocked

the staff was friendly and the boxed, grab and go breakfast was convenient

kids loved being able to watch netflix

solid hotel if visiting biltmore with kids.

spacious room, full kitchen, free laundry, great location

spacious rooms, laundry, pool, free breakfast

had trouble with wifi connection.

nice room, stable wifi

i couldn't get the wifi to work in my room.

have stayed at countless hiltons's and they never make it easy to use their wifi

wifi was terrible. no room service.

the staff was very helpful, even with our late check out and their use of technology for keyless entry and auto messages is helpful

breakfast was great, room was clean,

there were obnoxious kids jumping in and splashing in an already small pool

clean, good breakfast, and good gym!

very close to builtmore and had nice breakfast.

the breakfast had lots of choices and was well stocked, even at the end of breakfast time

units have kitchen, sofa, work table and a window you can open

the pool was very busy, but it was during spring break, so it’s totally understandable

fully equipped kitchen along one wall

to many restaurants, shopping and fun places for kids/family

we stayed in a double queen studio room and it has a small kitchen which included everything you could need and even a dishwasher

the breakfast was excellent as well.

the staff was very friendly and the breakfast was great

breakfast the next morning was really yummy

breakfast every morning was amazing

the delicious morning continental breakfast on the porch to the cozy fireplace in the main living room, the albemarle was perfect

wifi was a problem, my husband needed to attend a zoom meeting 20 minutes after we checked out,

pricing for wifi!!

wifi wouldn't let me connect but honestly it allowed me to keep off of my phone and enjoy the

wifi horrible

ad to sign up more than once, sign up very extensive, keep

we love our suite with the kitchen facilities which is a must when you have a baby.

there are free washing and drying facilities, free gym, small swimming pool and jakuzi and complementary coffee in the reception area

the kitchen was nice to have in the room.

to the hot tub by the pool, and parents were outside while their kids ran wild in the pool and hot tub area

front desk, staff, cleanliness and the fact that the hot tub and pool were open and working

only thing that i would say could have been better was the breakfast

consider upgrades to interior, improve free breakfast options

everything was perfect beds location and awesome staff free breakfast and wifi

without a doubt, the best motel i've every stayed in. great breakfast also.

limited breakfast but also had tea which i was grateful for.

breakfast needs to have more choices

pool and hot tub, clean hotel

awesome breakfast, clean hotel had everything we needed, pool, gym, etc.

free rides to downtown, and great shower pressure. good breakfast for a hotel

the complimentary breakfast was to die for

wifi wasnt good enough.

is basic with no frills but extremely clean, very friendly staff, excellent wifi and has free parking

of the hotel was under construction, so the outside pool couldn't be used and wifi was out of order

also learned that room had a wifi router expander in the room, and we d rather not sleep that close to one

the log in to wifi was confusing.