the kids loved the lemurs on the bedsheets

with lots of wide floor to ceiling windows and overlooking the river one side and the swimming pool at the other

paying) for a parking spot in high season

in quiet area with nice garden at walking distance of the beach, and via the backside of the parking lot you get to the lake

great location, friendly staff, easy parking

plenty of parking space and close to many good surf spots

wifi was very slow

the only downside is terrible wifi

wifi

great setting, lovely pool, friendly staff, very clean

the pool and the location makes it all worth the price

fantastic location good facilities and nice bar with terrace available parking

was great, hotel is clean efficient, modern decoration and looks fresh spa access is a plus with spa terrasse on the sun along the

bar staff were lazy

they even have a spa which is free to use for guests

the bar could have been open later than 11pm

it had a large double bed (not two singles pushed together) with good storage space, excellent wifi and good air conditioning

very friendly staff, bar in the building, excellent restaurant literally round the corner, parking was easy, right in

free drink at the bar on arrival and also breakfast was very nice and great selection of food.

outside and dog friendly room was small but clean receptionist helpful and friendly lots of bar and restaurant options

the reception area and bar could be made much more inviting to relax in such as a sofa

the only downfall is that the wifi was slightly too slow, but it wasn't too bad

wifi was slow.

-wifi works perfectly - you did not

no wifi for the 5 days stay and only weak wifi in the lobby

wifi for the 5 days stay and only weak wifi in the lobby

wifi had issues but this seemed like a once off

the hotel is also a bar and restaurant

also the late check out at 12 was very convenient

great location. clean. very obliging staff. wifi not available in room.

nice room with lake view. good wifi. fan in room. bikes in open but slightly hidden from street.

wifi worked very

wifi weak

nice infrastructure, well designed, fancy and clean. nice pool and great kitchen.

was no inside parking for my bicycle

the people, available parking, comfy beds

the beds have curtains, the kitchen and toilets are spacious and there is a big parking lot outside

free parking, breakfast option and you have also kitchen you can use and a restaurant with great food

close to beach, nice room, quiet, good tapas bar with sunset views, nice pool.

only minor issue was i had to go back and wait for what seemed like a long time at the lagoon (spa) desk to get a swimming cap, which they told me only after entry into the spa area is

good for surfing , relaxing on the beach or playing golf

you can hear quite a lot from the people in the next room and the gym is a bit crammed.

no bar service

tness, spa, pool, direct access to the beach) for great value for money

pool rarely available

in the greater beach region outside but nearby biarritz in a nice sourrounding close by a golf course

the sea water spa at the premises of the hotel

access to the pool required the purchase of shoes and swimming cap

clean and adequate equipment in kitchen to self cater

well equipped kitchen area and nice shower room

the kitchen has coffee maker, toaster, teapot

the kitchen and in particular the cooking facilities were poor.

stay was wonderful, beautiful grounds and our room had everything we needed including a small kitchen

the bed was very comfortable and the food provided for breakfast and the evening meal was very good

safe parking

comfy bed and delicious breakfast, and so quiet. no noise from anything.

very pleasant host. good breakfast. excellent shower facilities

plenty of secure, gated parking

pool needed a clean around edges

very attentive staff, nice restaurant & spa facilities

hot or cold breakfast every morning

the facilities are exceptional we really enjoyed the spa and wellness centre

breakfast good with great buffet selection

us dragging furniture over the floor and constantly clumping about in shoes on the wooden floor (kids

went with two kids and they found a nice room for us

location, my lovely quiet room on the 5th floor, wonderful breakfast

very good breakfast

very centre, good location, good breakfast

would have been appreciated, as nearby public parking, when chargeable, is not cheap/a bar would have been nice, especially in that riverside location

location and breakfast. bed comfortable.

wifi was a good speed and free allowing for work and streaming

wifi was not working properly

wifi was exceedingly slow

wifi is locked down so no vpn protocols can work and i have several available

staff member pn duty was excellent wifi in room was very good comfortable bar area

many amenities: gym, 24 h access to the 'club' where you have access to computers, printers, complimentary coffee,

gym was basic, but still functional :-) and parking was limited, although reception helped find

in the top floor, there is a nice bar area with self service (and free) non alcoholic drinks

great view from 9th floor bar / breakfast room

the fitness room/spa was well equipped for its size

clean room - helpful hosts - having a parking space - they had breakfast to offer - bar where you could enjoy a drink - restaurant where you could eat a

bar prices expensive

was very easy to find the hotel and parking was very easy, the reception staff and bar staff were very friendly

breakfast was good, as much as you can eat, parking is secure but at a cost, 9 euros a day

the bus stop ( €2 for a 24 hour ticket ) a standard ibis, no surprises as to the room, and the bar is always open

for money with no frills onsite restaurant and bar exactly what you need after 12 hrs in the saddle

was a bar and restaurant on site which was perfect as we were travelling a lot

several years in fact and was pleased to see that they had updated bathroom (no more awful bar fire on the wall)

couldn’t work the coffee machine and bar closed at 11.00

location and staff is friendly, hotel has a small gym ( two machines) and a sauna

didn’t test but it has a sauna, gym, bar and restaurant

that turned out fantastic because it was by reservation, and therefore it became your own private gym

you had to register at reception to use the gym

at 11 pm the bar closes

location excellent. didn’t have breakfast as lots of interesting local places nearby

the breakfasts were excellent and the breakfast staff was very helpful

great central location. very friendly staff. nice bar. delicious breakfast.

the hotel staff were brilliant, the breakfast just perfect and the room very comfortable

we did not take breakfast as the bar area is not very attractive but they do go to the trouble to make fresh orange juice and home

great location, clean ,nice bar downstairs ?good breakfast if wanted . nice friendly staff

very central with nice quiet bar downstairs

the hotel is a simple, private hotel and bar and the welcome was very friendly

the blonde girl at the bar /reception is so nice and sweet

breakfast was good, lovely

good breakfast

breakfast was great, didn’t enjoy the microwaved scrambled eggs

girl on reception was excellent very friendly spoke some english and very helpful the breakfast was fresh and plentiful and having a restaurant next was a bonus

and great breakfast is not to miss

wifi only worked in the lobby

excellent service, perfect location, very good wifi, good breakfast

watch tv as the wifi code supplied didn't work

inner ) bar was fine

was fine in the old town, food was great

swimming pool location in a quiet neighborhood with a view at the ocean price

location , close to beach etc easy bus routes along the coast and airport , great bar terrace , pool and tennis , sunsets on the terrace

lovely location, great bar area with sea view and patio area outside

pool table etc, lots of fun

is located in a quiet zone, near the beach, it has a swimming pool, different sport areas and a bar with a very good seaside view

was very pleasant, bed and pillows excellent plus parking easy

the room was functional, but very small. wifi was very slow

wifi does not work very well in the room 415

wifi wasn t great. sorry.

excellent wifi

wifi worked very well

very pleasant people, top floor room nice and quiet no kids.

local bar up on the main road really friendly

friendly staff and nice pool.

the pool wasn't available for our visit.the tv didn't work properly-remote control-broken

though i believe that s been worked on)

location and such helpful staff, lovely lady in the kitchen even gave me ice water for my bike water bottle,

they have a pool and the rooms are at a reasonable price. everything was comfortable and clean.

clean, comfortable, easy to find, friendly staff and a good size clean pool

food is amazing in every meal and the drinks in the bar are very nice and very reasonably priced

room with balcony overlooking pool area, as with all rooms

the pool.

pleasant staff. fast wifi. clean room.

the gym facilities could be better.

room wasn t hot enough and spa needed another changing room

amazing hotel, great facilities, comfy beds and great pool area

the gym was very small and crowded compared to the spa and other facilities

staff are very friendly and helpful, the breakfast was the best i've had whilst travelling & they even supply takeaway cups and bags for you

location and room and good continental. breakfast.

staff were great, shuttle very organised, breakfast yummy! close to airport so perfect!

the late breakfast was terrific.

good allround budget hotel with good selection for breakfast

stay - free airport shuttle, good breakfast, friendly staff, fast wifi & even a children s play room off the restaurant

an excellent breakfast - thank you.

nice staff. great spa treatments that my wife took. good breakfast.

we loved facilities, spa zone, decor, wine, and food. great breakfast.

easy on-site parking and a fine breakfast before our departure

adequate breakfast and friendly staff

the staff were delightful and the breakfast was

breakfast over too soon 9 o’clock too early

clean and friendly. rooms for 3 persons are economical breakfast is simple but good.

easy stay not fussy great breakfast in the morning for an early start

photographs in the spa of edward vii confirm it's regal connections

such a shame the hotel is not kids friendly. the indoor pool is almost always closed to kids.

excellent room service

room service of nearly everything from the main restaurant etc etc a real 5 star palace

no place at the spa , tried twice

why advertise wifi when it doesn t work ?

wifi didn't work. well i couldn't get it to work with the password provided.

wifi connection was poor only available at reception

convenient location, free parking and wifi.

patchy wifi

very warm welcome, fabulous breakfast and small pool was a bonus

the weather did not permit the use of the outdoor kitchen or

the garden with the swiming pool are awesome

a lovely couple, hassle free, very clean with small swimming pool

beautiful garden, nice pool and welcoming hosts. we had a lovely stay!

the pool and spa area was great for a morning relax before heading off on a days adventuring.

there is no pool outside.

nice pool and spa

perfect little bar area downstairs and right in the middle of all the amazing restaurants and bars biarritz has to

indoor spa pool was amazing

the hotel has a roof terrace and a bar that is open daily until about

breakfast bar was incredible

the breakfast and bar were excellent and reasonably priced

no fridge in our room & they were happy to store our few perishables in the kitchen fridge

the hotel are so welcoming and accommodating this was the best hotel we stayed at in france the bar was a nice place to relax after a day at the beach and exploring beautiful

enjoyed the breakfast as well - wide variety, lots of options

the breakfast was included and was excellent with very attentive service

the staff were so welcoming and offered excellent customer service and breakfast was

the bar is in reception. creating a small bar lounge would be a welcome addition to the hotel.

excellent location, great value for money, comfortable room/bed and generous breakfast.

excellent breakfast in a super bright and fresh room too

location with direct access to promenade, close to casino parking, very clean rooms, comfortable bed, soft bed linen, good shower, good hairdryer, tea

attentive personnel; good breakfast

breakfast was really good too

breakfast were great and well presented

restaurant and bar closed at weekends and a taxi needed to get to the nearest one - very poor.

would definitely recommend it for family queen kids and dogs

restaurant at the hotel is good and there is a bar there

distance out of the city, well run, with a great restaurant and bar next door

even though the restaurant and bar were closed, she got us both some drinks

a small thing but the bar was closed very early on the friday night.

brilliant location. clean spacious rooms. lovely bar area

thé location is fantastic. the bar and the buffet breakfast was very good.

reception and bar staff all spoke good english

the reception & bar area are very nice

wifi was fast and stable

wifi was not working, the breakfast was too expensive, the room had the moquette and was a little

wifi was also very unstable

good wifi

the wifi was okay in my room, but i had problems accessing it in the breakfast room

no parking. but got help with the luggage by the bar tender!

the way they treated my kids! they were super kind!

all staff were really friendly and helpful from reception to bar and restaurant

location and view we didn't used restaurant or bar but they looked nice.

the way they treated my kids! they were super kind!

try the breakfast so cannot comment on that but hoped there might have been some snack/bar facilities

breakfast was so so but not a problem for me.

great buffet style breakfast with fantastic choice of hot and cold food, frequently replenished by efficient waiting

didn't have the breakfast. liked having breakfast outside in one of the cafes.

good breakfast

wifi was tricky to get set up & use.

wifi was not good, we didn t needed bc we had service with our provider but if you need wifi you

wifi in room did not work and the breakfast, while tasty, was too carb heavy for us

wifi really bad

they need a new wifi system. incredibly cumbersome to log into. hard to imagine in 2022!

very central! allowed us to do an early check in.

very friendly - room was very good, nice furniture, clean and in a good shape - bathroom clean - bar / restaurant in the hotel very nice and with a nice atmosphere

plus you can’t go wrong with having a cocktail bar connected to your hotel

comfortable and stylish with a lovely bar area at the entrance

the bar area was great too - a lovely place for a drink

room, bar and dining areas all seemed very clean

the bar and restaurant (plus outdoor terrace) are also attractive and comfortable

happy to help with our special requests for early check in and to stock our bags after check out (while waiting for evening flight)

didn't stay as so bad. no refund offered despite restaurant and bar being closed.

bus stop to town centre very close early check in accommodated by excellent and friendly

om the building next to the

only the wifi was not always working

wifi was not always working perfectly and one night the neighbors

wifi in the room was extremely unreliable, consistently dropped or didn't connect

the wifi could be more fast and better

the hotel had a gym which we used on a few occasions, a swimming pool with umbrellas, cosy sun beds & tables

dog friendly and we had use of a ev charger to charge our car

sure how the bar situation worked as it all seemed shut in the day when we needed a cold

but it was always opened for is and towels ready (they have separate towels for the pool and gym) water, tea and coffee provided in the room as well they also provide coffee machine and fruit

it was lovely to jump into the pool after a day exploring biarritz and nearby towns

staff were very friendly and helpful with early check in

the wifi didn t work very well, couldn t stream movies.

wifi gave some issues but that was resolved within 24hrs.

wifi down during whole stay

only thing that was frustrating was that the wifi dropped out several times

finally the wifi worked just fine

gorgeous garden and outside bar area

location lovely bar and garden

we would recommend this property to anyone who is travelling with kids and looking for some additional space to accommodate 4 people, as well as some luxury along

location great. we didn’t eat in the hotel but used the bar one evening. very helpful overall

loved all the art and fabulous decor nice bar and lovely tranquil garden staff were very friendly and recommended a great place for

but during a horrible rain, sleet and wind storm with luggage and kids, it was quite the adventure

available family dorm if you have kids or a group wants to stick together

the location was great! close to the beach, casino, and shopping.

my kids and i stayed in the family room, with 2 lofted beds above the full size bed

lots of door slamming and kids yelling and running

warm, good wifi, good bed, good shower

bedding, wifi and shower are exceptional,..

the hotel's wifi was superfast

excellent breakfast!

breakfast was amazing - fantastic quality of the food

great location, very cosy and clean, late check out, super friendly stuff

the staff were so friendly and helpful, when i couldn't get my laundry done at the local laundrette the lady on the front desk kindly arranged for me to have it

lovely little hotel. good for kids and families.

we had a family room that had a set of bunks for the kids, a comfortable ks bed for us and a very roomy bathroom

got early check in for free without any problems

loved how close we were to everything-the beach, restaurants, a playground for my kids

no internet in the rooms, don't go there specialty if you are with kids

just off the motorway so easy to find.. bunk beds for kids in same room with double bed.

additional beds for kids are great

lovely clean modern room, friendly helpful owners, nice breakfast, parked right o/s, good wifi.

beautiful lake, nice building and restaurant, friendly staff, heated outdoor pool.

we love the hotel design and have returned on several occasions . spa is lovely

the pool and gym and the big room

getting served in the bar as there was only one, overstretched, bar staff member working

we got a big room with a huge bathroom and 2 wc, so, it was really comfortable for a family with kids