2) the wifi was unreliable

was going to call front desk to get wifi password but phone doesn't work

not the nicest hotel. no wifi, pillow and sheets very worn. mattress was very old.

there was no pool or jacuzzi or breakfast

parking area... too many semi-truck

rooms were spa like quality and had beautiful views of the little town.

we especially enjoyed the gorgeous pool and the spa facilities

the kitchen is a mini fridge and microwave

the pool.

bar not stocked with selections of sparkling water like pellegrino which is expected for boutique

the pool

has a pool and outdoor area worth the money for sure

pool was super clean & rooms were cleaned daily!

the pool was very nice. they have a beautiful pool.

was great, but the grandsons loved that the pool looked cleaned and blue but were sad that they couldn't get in it early on the morning before

breakfast was good

the breakfast was good hot waffles toast cereal was good my kids loved the hot breakfast

everything was good wasn't crazy about the breakfast over all everything was great

i know they are renovating but we would’ve liked to be able to use the hot tub and pool

we enjoyed the swimming pool and the breakfast

kitchen area has counter top with chairs

very clean and warm american breakfast

breakfast was good and warm in the location was excellent from our location destination, which was

the gym and air-condition in the room

great pool and breakfast

they need to add a accessible grab bar in tub for safety and avoid potential law

there was a bar in the hotel

in addition the onsite laundry room open to the public at no charge is a big help for travelers with children

a nice hotel, staff was great, and breakfast was awesome

location and breakfast.

) rooms were pretty good size, loved the mini kitchen

the free supper & breakfast was a great savings too

breakfast, pool, shuttle to seaworld, friendly staff

wifi is extremely slow

the wifi is awful

wifi was suppose to be free and available and it was not

wifi is fast and has lots of channels to choose from

it opens earlier also really need to make that tiny little area an 18 & up section and not allow kids to sit at the bar

the breakfast selection and the space of the room.

i'm impressed with the kitchen supplied with utensils, small electric stove, and tableware, among others

the pool area was amazing

the breakfast hours could be better. i liked everything here.

the beds were so comfortable, friendly staff and great breakfast!

i had kids in the room and a senior citizen

didn't realize it closed at 9 so the kids didn't get anything

breakfast was really good

miss the excellent breakfast but everyone is having to limit food service in this covid crisis.

no sound proofing was able to hear kids playing on third floor after midnight

kid pool... fire pit areas... bar

pool, poolside bar, smores and poolside movie for kids

pool area is really nice

location - it was very close to the golf course i wanted to play.

the kiddie pool is fantastic for little kids

beautiful location. great to have access to hyatt hill country resort & spa and restaurant.

rooms were brilliant - was nice to have a full kitchen, washer/dryer in room and two separate bedrooms and bathrooms

lots to do for the kids and it was very well run!

the pools yes pools with slides will keep the kids entertained

kids club, lazy river, gym, sauna room, kids movie night and s’mores

place was very nice and clean. really excellent value! breakfast can be improved.

the pool need to be upgraded, some hot pool tub.

pool closed too early

we had a good filling breakfast

we found a flying roach in the bathroom. also breakfast was not ready at 6.

pool was usually dirty when we went in

pool was open

pool was inviting. close to lackland.

the pool was nasty and ppl had there clothing on the gate

initially had a first floor room right next to pool, but the room smelled of cigarette, pillow was moldy, and lighting had spots of blood

the pool area was very clean and peaceful

the pool is clean and maid service on top of it

nice n calm atmosphere. nice housekeepers. and quick to offer extra towels for pool

was looking forward to a pool and hoping for pet friendly place for future booking

the bed and pool

it was very clean. i liked the complementary breakfast and gym.

rooms is spacious enough and lobby is nice. swimming pool and gym are a good plus!

there was other families staying in same hallway and their kids were running in and out of room but only told us

good breakfast

the tv has netflix & other apps (smart 55’’) & kids are able to hook up their game system

we loved the modern feel and the welcoming atmosphere! great breakfast buffet!

the only thing bad i can say is the indoor pool was horrible!

gym was a little dark

the lobby, the gym and commun areas are very nice

staff got me things i needed such as plunger, dust pan, broom, towels, laundry bags - no problem

the swimming pool is clean and well maintained though

pool, location

pool clean

nice rooms, nice pool for the price. it was clean

pool was dirty. as if the filter was plugged up.

breakfast met our expectations

breakfast was trash

breakfast choices were limited, no ice bucket or trash bags in room, hot water didn't last long

the breakfast. it could’ve been better for the price of the room.

breakfast

the gym and pool were nice.

the pool area was nice and warm the water was cold but other than that it was great the workout gym area it was very clean and organized

the breakfast was excellent

the breakfast was amazing and the staff was friendly

breakfast is really good the pool the gym.

fitness center, pool did not seem maintained

all rooms should have a microwave and fridge. also the laundry room should have a coin changer

the pool

no ice in breakfast area was available. need more items on breakfast bar

lovely to have breakfast included, ample provision each day - and the swimming pool made for a great place to relax in the warm sunshine - a real bonus for a brit accustomed to

full kitchen with full size appliances and dishware

kitchen

i was so amazed with the full kitchen considering the price we got the rooms for

the front desk person was overwhelmed cleaning rooms and doing laundry that towels were never available

room was great had a kitchenette inside very spacious.

laundry facility needs more than two units to accommodate 4 floors of guests

i had to choose something i disliked, it would be the guest laundry room

on the breakfast menu the oatmeal watered down, need to know if a shower or tub is on reservation because

only complaint would be that the days that i was staying the pool was always dirty and had to go to another location to use the pool

breakfast was great!!

the breakfast was delicious and beds felt great

pool was open almost all night definitely enjoyed that

the breakfast was fresh and tasty. the pool was clean and fun for children.

not much to choose from the breakfast offered.

no breakfast

gym and spa were closed and construction workers were working in the dining room while we were

they didn't have breakfast like they were supposed to

there was no breakfast just to go bags but i wasn't even offered one of those to go breakfast bags as i checked

was a great place to hunker down for the night with a swimming pool great to ease the stress away from the long

room and bed were excellent, but, we had no breakfast cause of the covid reasons

the pool towels were small

super nice property! def going back, very roomy and breakfast is excellent ❤️

she also enjoyed the breakfast in the morning

pool and fitness center are closed

breakfast was great. friendly staff.

breakfast and pool

pool was very nice.

the staff was very helpful and also like breakfast

overall it was a great stay!! nice amenities with breakfast.

our neighbors and pool was dirty..

price fast wifi and the fact they waited for us to arrive to check in and having so many things close

great bed...i love the fact that there is no carpet! great wifi signal.

they didn't give me a wifi password.

parking spaces directly near room . good wifi . awesome tv channels available

we were not bored with the wifi provided, the pool was a nice place to hang out, the beds were comfertable, and last but not

full kitchen, exquisitely clean, and very convenient to seaworld

beautiful place..great kitchen..very cozy

like the laundry area um and it was smoking room thank u enjoyed my

there also is a laundry area

breakfast was small but we had a kitchen in our room so we went and got stuff to fix for breakfast

more of a wet mat from the pool to the elevator.

clean , breakfast was very good time and has varity of food and my kids loved it , very clean and friendly staff

pool water was very cold but i'm not complaining just maybe suggesting a heated pool during colder

the have several options for breakfast, that was great for us traveling with 3 adult kids , the location is excellent, restaurant around , walmart, and seaworld very short drive

we enjoyed the gym and there was a good selection of equipment to use

free breakfast

hanging around pool area trying to solicit a ride to the store

breakfast could use some more selections, muffins, donuts.

better mattresses would have made sleeping better. also more breakfast options.

the pool was great. the staff was fantastic. the bed was comfy

is a lovely place, perfect for people with unusual food restrictions, because we had a great kitchen, so we could cook for ourselves

breakfast but the beds were fabulous and having an indoor pool was a plus for our

also we were under the impression that laundry detergent was free for the laundry room but we found that you had to pay for it

i was glad to have somewhere to do my laundry

has an indoor swimming pool and gym

kids loved the pool

my son loves the pool and it’s clean

calm area, pool & hot tub, good room,

plus loved the bbq area and the laundry facilities

the bed was comfy, super friendly staff, nice pool area!

rooms were super clean and very nicely decorated! beds were comfy and the pool was very clean.

they have a pool that is kept clean - which most hotels in same range cannot say in this area

front desk was extremely helpful w late check out

were very clean , staff very hospitable and the pool was nice clean clear

the pool was great

wide room with good size kitchen

the space in the room. the kitchenette was awesome.

pool is very small and dirty

the kitchenette, workout room was good, and the laundry facilities were surprisingly free

laundry room. many machines out of service

unattended kids were running all over the place and placing their hands all over the muffins etc

there was not much variety for breakfast, but overall it was okay.

breakfast lady lupe was awesome and she was amazing job on ensuring the place was clean

was disgusting it have something on it like tomatoes sauce, no i am not going there again , my kids want to leave the room but i can’t find another on or deferent hotel

great breakfast, comfortable beds with lots of pillows.

poor wifi and old bath towels

bed, good hot water and pressure, no bugs, wifi reliable and fast

we had tv wifi and easy access to our ground floor room

rooms are quiet, wifi is awesome

wifi is fast and a/c always work

families talk, party, and let the kids run old all around the hall way

ac and beds, pool area was nice

i got 2 rooms, one for myself and fiance and one for kids and there was hair in the beds, in the showers, on the towels, in the sinks

kind staff, very nice rooms, pool was very clean, amazing stay!

then after me and my kids waited for

well first of all i booked this room for a kitchen and the roo had no kitchen

nothing available at that hotel there are no amenities besides the kitchen in your room and on top of that you need the special pans to cook that they do not provide

nothing available at that hotel there are no amenities besides the kitchen in your room and on top of that you need the special pans to cook that they do not provide

booked this hotel specifically for the fact that it had a kitchenette, and it did

nice little kitchen area with full sized refrigerator, two burner cook top and microwave

gym equipment poorly maintained

breakfast is too late

breakfast was served too late

when traveling with kids it take a one less thing off the plate

very good breakfast

free wifi, breakfast at no extra charge, location next to southwest research institute

only thing i did not like was the wifi was not secured so used my phone as a hotspot

the wifi connection

wifi was spotty at times, but free

ri)

not to far for shopping and restaurants,indoor pool a plus and excellent breakfast

also the indoor pool area was really nice

their breakfast

from dallas visiting seaworld great friendly staff great rooms&breakfast was great & indoor pool

the room was wonderful. the inside swimming pool was a big hit with the kids.

loved having a kitchen

and on easter one of the staff member( he has a new orleans accent) passed out easter eggs during breakfast on easter and my son was so happy, we love residence inn, it always feels like home

the kitchen was clean

the pool and the over all environment

we made use of the pool and laundry machines

no meat or eggs with breakfast. otherwise all was great!

bed was so comfy that we woke up late and missed breakfast!! clean and spacious room

pool was too cold, but understand why no heated pool in tx

pool and hot tub were fun

pool and hot tub smelled strong of bleach

comfy beds, friendly staff, very nice free breakfast

friendly activity room and mini golf, plus pool

the amenities, like the swimming pool and the games area.

the breakfast nook floor wasn't as clean as it could be.

we asked what time breakfast starts and she points across me and says there’s a sign right there

no pet fee is amazing. staff are friendly and helpful.

pool wasn’t clean couldnt swim room was dirty and the bed sheets had stains on them

the pool was great for us

the pool and service

pool. it was quite. nice staff always willing to help.

breakfast and wifi are not that bad considering they are free

wifi kept going out but overall was good

wifi was very weak and kept going out

stained, sheets not changed, furniture scratch and broken, phone didn't work for room service, wifi did not work, and the tub felt like water underneath

were stained, wifi was poor, air conditioner was super loud, electrical plugs were loose and plugs would fall out

breakfast was very good and all the staff was super friendly and helpful.

clean and had a great bed breakfast excellent

liked the indoor pool & great choices for breakfast, friendly staff.

kids enjoyed the pool

clean rooms / fresh towels / coffee 24 /7 / free breakfast with lots of options

didn't like that they told me the pool was open when i got there the pool was closed cuz it wasn't clean and i asked him before i

outdoor swimming pool filled but gate locked, no guest access

breakfast due to covid-19 no pool dué to cóvid great staff owner on site awesome guy

pool not open

only reason i was going to stay there is to use there pool but the pool was not open and there were no signs or anything telling me that the pool was

would love to have breakfast before i leave to clinicals since my stay is mostly for study reasons

great breakfast too

breakfast was delicious

fitness

breakfast was great, they didnt have bacon on this day but it was still good

the location was perfect for medical apptmt's, breakfast was just muffins, coffee and a fruit.

breakfast is basic, the hotel is great for the price, clean, accesible and convenient location.

breakfast options are very limited.

breakfast, selection was very small.

breakfast was very limited to fruit, coffee and muffins but not a problem for us

the pool was so small but clean so that was nice.

the pool was clean and welcoming and the cleaning staff was friendly and did a great job

i liked the pool and out door view. i liked no intruped service.

pool was closed, which is the main reason why i got the room in the first place, but other than

swimming pool is way too small

we liked the full kitchen and friendly staff.

the staff was great. the rooms were great they come equipped with like a little mini kitchen.

this place has a complete kitchenette

they were very clean and had mini kitchenette in the room

there is no deposit, they enacted a new late checkout fee on the 1st

advertised gym, but only 2 cardio machines located in the main lobby

dirty pool

i liked that the hotel had a restaurant and bar which made dinner easy

kids loved it too

enjoyed the hotel having a pool and a place to relax other than the pool

was fresh for breakfast, the beddings were nice and clean with a crisp

good options for breakfast. room was clean and tidy. room service was good.

good place gym is great, has all the required equipment for keeping your routines up, although the treadmill

no dirty laundry bag,, and other little details

gym love that everything is clean and working

quiet. spacious. free breakfast.

has great laundry faculties and nice pool

like the fact that it was very close to fiesta texas , pool was good , staff friendly , rooms are supper roomy it has a kitchenette, microwave, mini

breakfast wasn’t fancy, but it was enough to get us going before heading out for the day

there was someone laundry left in foldout sofa

day, the walls in the food area are extremely dusty, the elevator stop working, the dryer in the laundry room needs to be fixed, it doesn't dry properly, is hard to find

breakfast and pool closed to early

used the gym; everything very clean

no pool or spa open but gym was

my grand kids enjoyed the pool very much

having the bar available

they have a nice bar area and outside patio. the gym is nicely equipped and kept clean.

cookies a plus :) before leaving family spent some time in the pool— plenty of towels available

it would be nice to have filtered water fountain in lobby or at least the gym.

the restaurant and bar had well-prepared food and drinks

clean and friendly and breakfast was superb

nice size room with pullout sofa, roomie bathroom, and great kitchenette

more breakfast choices

staff was excellent friendly helpful and accommodating breakfast bar was excellent hotel employee who took care of the breakfast bar was amazing very

the employees were friendly. the pool was nice and there’s a kitchen in the hotel room

the pool was also a nice addition, although somewhat crowded

breakfast was great and easy axis to six flags

parking was close and the side entry door. loved the swimming pool

think i came at the wrong times during breakfast

the breakfast

helped me with wifi connection issues

wifi didn t work properly

wifi

bathroom had hair , called desk to get wifi the girl gave me info tried it didn't work called back another girl gave me different info it

was excellent staff went out of there way for u however no wifi the whole time we were there only bad

only complaint that i would have is that on the weekends when walking by the pool at night some people can be a bit belligerent and purposely try to splash water on people, but

lots of parking breakfast

the pool was green

nothing i didn’t like but the pool was a tad bit dirty when we got there that evening but it was cleaned by morning so, it was

especially seeing my kids disappointed of not being able to enjoy the pool

in was speedy, the price was decent considering the full kitchen in the room, and they have designated smoking rooms

i didn't like that soap and sponges were not provided in the kitchenette

i love that they have a kitchen in the room microwave and refrigerator

life savers because they provided kitchen utensils and we got to cook a nice meal in the room

laundry was nice

breakfast was amazing. beds were comfy. pool was nice.

shuttle to university hospital was extremely helpful to us

the breakfast, the pool and the a/c

broke the window from the car, needs video camaras on parking lot in the back of the hotel by the pool area, or private fence to open with the room

free breakfast was ok. i have had better options at other holiday inn select hotels.

we saw 4 cockroaches, the bathroom sink had the handle broken off so we had to use the mini kitchen sink to brush our teeth

everything nice and clean even the pool , free breakfast and wi-fi service outstanding

simple room with 1 double bed and kitchen and bathroom.

kitchenette cooktop didn't work hoping it would

clean room, clean pool, friendly staff.

breakfast was good, people were nice

need more gym equipment

i wanted to move my daughter and her 3 kids into my room (a king with a sleeper sofa)

running kids on floor above us, showers were gross and need attention/updating

overall place was amazing , updated, with gym,breakfast,pool and the cleanliness was amazing

free wifi and close proximity to i10

friendly check-in, wifi worked well, nice sized fridge is always appreciated.

hotel has a great location and free wifi with good connection speeds

bed was comfortable, wifi worked well, nice tv and channel selection

wifi worked well

didnt stay long enough to enjoy the gym and pool.

the property was clean and had a gym and everything was dope.

the lady's always helped us while we stayed, the gym and the laundry room they had.

pool smaller then usual.

the breakfast was great and the cleanness of the hotel

i liked the pool and spa. the breakfast was nice too.

gym closed pool closed no breakfast nn nothing.

indoor pool room heater wasn't working which made it uncomfortable, but that didn't stop the kids

breakfast ,spa and around stores and restaurants

need a bigger pool

pool was dirty, i asked about it the first night and the say they will clean it but it wasn't done

kids upstairs running back n forth like a heard of cattle

the pool area needs attention

quiet rooms healthy choices for breakfast

was dirty pool was dirty my kids couldn’t swim breakfast was grab and go it sucked wouldn’t stay here