the swimming pool is clean and well maintained though

pool

pool, location

pool was dirty. as if the filter was plugged up.

the pool and hot tub was great

the pool area was very clean and peaceful

the pool is clean and maid service on top of it

staff and pool

monitor for the swimming pool, there were guests that swam at 1am and being loud, caused an interrupted sleep for us

was looking forward to a pool and hoping for pet friendly place for future booking

they did great dealing with two buses of high school kids that they didn’t expect for

breakfast

i didn’t like that the ice machine was not working, the pool was not working it was dirty!

pool was opened until 11pm and had little charcoal grills for

did not work during our stay (july 26-28), we were on the 3rd floor with 2 kids under 3

we found a flying roach in the bathroom. also breakfast was not ready at 6.

price, cleanliness, pool and breakfast!!! made our beds and clean towels the next day!!

place was very nice and clean. really excellent value! breakfast can be improved.

breakfast was goood

we had a good filling breakfast

initially had a first floor room right next to pool, but the room smelled of cigarette, pillow was moldy, and lighting had spots of blood

pool was usually dirty when we went in

the early check in.

we liked the pool.

i needed an early check in time and they worked with me and found a way to make it happen.

early check in with no extra charge

the only thing was that the pool closer to the rooms in the back was not open.

i had great experience with this hotel great customer service and breakfast always friendly

was awesome and breakfast was great

nice clean room & very clean clear pool

was nothing like the picture i booked from, pool area had cigarette butts everywhere

need corporate to do a little makeup and it could really be awesome the only hotel with a full kitchen please dnt let it go bad thank u and need someone after

of the cabinet door in the kitchen have inside some dead insects, and we found coucaraches, the pool we can’t used because was dirty

big room, nice kitchen area but didn’t use,staff super friendly

i like the fact they have a kitchen to make home cooked meals

rooms were clean and breakfast was good!

everything was good and comfortable staff was good breakfast was great

swimming pool

gave it a try staff was amazing the room was very clean i didn’t see no one bug in my room the pool was very clean the breakfast was even on point the lady came out and keep wiping everything

amazing the room was very clean i didn’t see no one bug in my room the pool was very clean the breakfast was even on point the lady came out and keep wiping everything down i was very amazed by

full bath, iron, hair dryer and ice & laundry facilities also very handy

no tub pool wasnt ready

the outside pool looked nice and clean

calm area, pool & hot tub, good room,

plus loved the bbq area and the laundry facilities

we were not bored with the wifi provided, the pool was a nice place to hang out, the beds were comfertable, and last but not

they didn't give me a wifi password.

parking spaces directly near room . good wifi . awesome tv channels available

great bed...i love the fact that there is no carpet! great wifi signal.

price fast wifi and the fact they waited for us to arrive to check in and having so many things close

there was a lady next door to our room who was hanging her laundry on the balcony

beautiful place..great kitchen..very cozy

there also is a laundry area

was a queen suite, with a kitchenette

we love the kitchenette that has everything

old, smelly, their laundry room wasn’t available when i need it it.

breakfast could use some more selections, muffins, donuts.

that the breakfast isn’t a hot breakfast and it would have been helpful to have a little couch in there

breakfast was good and perfect the for price on the hotel just maybe needed a little more

clean, nice breakfast included

possibly young kids or people who just didn’t care

in room kitchenette was more than i needed

i didn't get to use the gym or indoor pool but may next time

has an indoor swimming pool and gym

i was glad to have somewhere to do my laundry

they have a pool that is kept clean - which most hotels in same range cannot say in this area

private room by the pool

the pool was great

rooms were very clean the staff were very nice i will return again the pool was very clean

love the location, the pool was amazing, the room was very spacious

we understood once we arrived that we couldn’t get a decent breakfast because of the covid-19 outbreak with following the cdc guidelines for social distance

my kids had a chance to swim in their pool

the pool area was nice and warm the water was cold but other than that it was great the workout gym area it was very clean and organized

breakfast was wonderful in the pool area was nice and warm the water was cold but other than that it was great the workout gym

the warm pool.

nothing to do with the staff or facility, just the loud kids on top of our room

quite a few of the machines in the gym didn't work properly and some of the weights could do with replacing

also, the breakfast lady was really rude to these kids, horribly rude

the tv has netflix & other apps (smart 55’’) & kids are able to hook up their game system

had too much chlorine in it and every time the adults got ready to go swimming it was a lot of kids in the pool so we didn't get a chance to swim at all you need to be two pools one for children

we even asked them if we were expected to do the laundry ourselves and they said oh no

full size gym and amazing space for the kids and adults to relax

nothing but they need to checkout the gym and clean the laundry room

pool water too cold, especially for an indoor pool.

rooms are very clean, the kitchen is fantastic. it’s 5 minutes from seaworld.

breakfast met our expectations

breakfast

clean & quiet, room temperature just right, breakfast great

the breakfast. it could’ve been better for the price of the room.

also, i saw one crawling down the curtain when i was eating breakfast on sunday

we loved the free laundry down the hall when we figured out that it was there

breakfast was great, loved the pool area. staff is excellent in service.

indoor pool was very nice after a long day

and the guest laundry was a lifesaver

full, and we had to park and walk all the way around the big hotel with all of our things and kids

the staff is friendly and helpful, the breakfast was great

pool was nice , room was clean and staff were very nice

the breakfast was delicious and beds felt great

the breakfast was fresh and tasty. the pool was clean and fun for children.

the breakfast was great. nice variety

breakfast was great. rom was spacious. kitchen items excellent.

it was also nice having a small kitchen and full size fridge so we didn't have to eat out the

beds were comfortable, staff was friendly, very spacious, kitchen amenities.

they should have other breakfast options available!

the breakfast featured a wide variety of items and staff kept it clean and replenished as needed

clean, close the base. had pool and hot tub. good price!

gym and spa were closed and construction workers were working in the dining room while we were

gym and spa were closed and construction workers were working in the dining room while we were

breakfast was good everything was new in my room

breakfast,room,and indoor pool

exercise rooms large and clean, breakfast variety good for extended stay or a weekend

the breakfast spread was delicious

pool and fitness center are closed

pool was not available, but understandable

wish the pool would’ve been heated because it was too cold to get hot but having it indoors helped a bit

also, if there was a bar that was open until 11pm

chose to try this hotel because of the indoor/outdoor pool

our room felt dirty and the spa tub was disgusting

they have a golf course, nature trails and a lazy river which was very nice

and you can play golf also while your kids at the

we didn't use the pool, but it was very inviting

is clean with fairly new with working gym equipment and pool

my kids always enjoy having their own queen bed and having enough room to play gameboards

pool water was very cold but i'm not complaining just maybe suggesting a heated pool during colder

we did not have breakfast, but the place was very nice. we will stay next visit to san antonio

breakfast was good and warm in the location was excellent from our location destination, which was

kitchen area has counter top with chairs

very clean and warm american breakfast

behavior of the other guests (extremely foul language from adults at the pool which was full of kids)

breakfast was great!

free parking and free breakfast

easy hotel to access from road, large rooms to sleep in with separate living and kitchen area.

breakfast is good, has a nice kitchen

the pool was amazing

pool was nice

improve the variety of breakfast, as recommendation, it would be great if they extend the breakfast hours

after 3 after a rainy day at sea world with grumpy wet kids and when i went to go check in the front desk worker stated our rooms weren’t ready since

pool needed cleaning

kid pool... fire pit areas... bar

had activities for the kids

great pool and facilities at the hotel

good place to stay for families with kids

pool area was great

staff is very friendly and helpful, breakfast was really good, the hot tub was relaxing an my kids loves the pool

very convenient location, very nice rooms, nice swimming pool, excellent staff.

rooms, cockroaches, broken hot tub, no working machines in gym, pool area no working lighting

was broken drink dispenser didn't work breakfast attendant didn't speak english gym is unacceptable fix it or don't offer

heated indoor pool and 2 tvs

wifi is fast and has lots of channels to choose from

wifi was suppose to be free and available and it was not

the wifi is awful

wifi is extremely slow

think they needed to patrol the pool area a bit more to tell people not to smoke and watch their kids

nothing available at that hotel there are no amenities besides the kitchen in your room and on top of that you need the special pans to cook that they do not provide

nothing available at that hotel there are no amenities besides the kitchen in your room and on top of that you need the special pans to cook that they do not provide

nice little kitchen area with full sized refrigerator, two burner cook top and microwave

well first of all i booked this room for a kitchen and the roo had no kitchen

booked this hotel specifically for the fact that it had a kitchenette, and it did

i requested an early check in and was told that it was confirmed

was granted early check in when i walked in it smelled so fresh the desk girl was so sweet and professional the

then after me and my kids waited for

kids and i were afraid

early check in available

wifi in the room was bad, perfect at the pool and lobby

the wifi connection could be more user friendly.

poor wifi and old bath towels

bed, good hot water and pressure, no bugs, wifi reliable and fast

explained anything such as check out times pool times breakfast times where ice was what the wifi was what brought us there it was very uninformative

breakfast was awesome

liked the indoor pool & great choices for breakfast, friendly staff.

the breakfast was great

great price, clean room, and an excellent breakfast!

the gym was not very good, there was broken equipment.

low water pressure in the shower and the coffee served at breakfast was horrible.

miss the excellent breakfast but everyone is having to limit food service in this covid crisis.

breakfast

no sound proofing was able to hear kids playing on third floor after midnight

the highly noisy room neighbors (hyper kids)

the wifi connection

only thing i did not like was the wifi was not secured so used my phone as a hotspot

wifi was spotty at times, but free

free wifi, breakfast at no extra charge, location next to southwest research institute

ri)

our room had a full kitchen with everything you would need to prepare a meal, including a dishwasher

great pool area that was heated. helpful staff. large rooms, comfy beds.

my kids usually have waffles, pancakes, biscuits or toasted bread and nothing of that was in the menu

down side was the breakfast

friendly and it had two separate bedrooms on the same for us and our kids

love the breakfast in the morning. very convenient!

room was great staff was nice and friendly,great location, indoor pool,breakfast

great staff, really good breakfast, pool was open, i loved how spacious the room was and everyday my room was cleaned

everything. the hotel was very clean, our rooms were really nice, and the breakfast was amazing.

pool

didn't like that they told me the pool was open when i got there the pool was closed cuz it wasn't clean and i asked him before i

pool not open

has pool

also, the pool wasn't open and the kids wanted to swim, which was one reason i picked the place

only reason i was going to stay there is to use there pool but the pool was not open and there were no signs or anything telling me that the pool was

breakfast and wifi are not that bad considering they are free

stained, sheets not changed, furniture scratch and broken, phone didn't work for room service, wifi did not work, and the tub felt like water underneath

were stained, wifi was poor, air conditioner was super loud, electrical plugs were loose and plugs would fall out

wifi, very noisy, ice machine not working, nonworking microwave was just set aside on the floor

wifi was very weak and kept going out

everything was pretty good. clean pool and nice get together patio. room was really clean!

swimming pool is way too small

the pool was clean and welcoming and the cleaning staff was friendly and did a great job

staff was very friendly. they left pool open later for us to enjoy our time.

i liked the pool and out door view. i liked no intruped service.

enjoyed my stay it was friendly grate service enjoyed poll liked that it had kitchen and laundry matt stay was grate affordable thank

the housekeeping the cleanliness in the way that the front of the hotel with nice specially the pool area

love kitchenette feature

didn't like that when i went to the pool with my kids some rooms had their rooms open and its smell s like marijuana and the breakfast

up on everything , everything was great the service the pool the enviorment it couldn't have been any better than it was

there was no pool it was under construction, no breakfast even though when i book it said

no breakfast, very damaged is not how it looks on pictures

though breakfast is advertised online there was no breakfast no towels in our room room needed vacuumed

advertising has breakfast included with the stay

carpet, hole in ceiling, no smoke detector, no breakfast, no pool, bugs in room, only 1 towel provided tho i requested more, people tried to check

swimming pool is very confortable, specially in summer

i think better breakfast but everything was great

good pool, nice rooms

very friendly and even allowed us to use the swimming pool after check out time but it was a bit too cold, most hotels are strict on visitors but we had

didn’t make it to breakfast

the bed, free laundry, great parking

the laundry facilities were very convenient

very friendly staff and i love that there is a small kitchen which saves us money on eating out.

the pool feels like it's right in the middle of a parking lot, perhaps putting up some privacy fencing

we had two double beds which included a kitchenette w/ small stove and full fridge

liked the fridge and laundry facility

the indoor pool & hot tub

it has a fine little gym and serves

hours of pool

having laundry facilities was a nice bonus and can use 24 hrs a day

they have a laundry room. the front desk person (tim) was very nice

would love to have breakfast before i leave to clinicals since my stay is mostly for study reasons

hotel loved the room amenities everything was perfect and the hot breakfast included was a great unexpected bonus

great breakfast too

fitness

great polite staff, good hot breakfast

kids stayed on double beds in one room and we slept on the sofa bed which was comfortable

pool close early zoo

clean, not far from downtown. comfortable and quiet. gym room

weather was cold, wasnt able to use pool.

restaurant and bar are not open yet, but the facility is gorgeous

the pool.

quiet and well remodeled hotel with nice pool area and outdoor games

the swimming pool was beautifully decorated and the landscaping was beautiful

pool clean. little bar friendly staff.

hotel no free wifi

wifi was initially a bit sketchy but we managed to sort it out

location was great; wifi excellent; friendly staff; comfy room; free parking and shuttle service

pillows were horrible, wifi issues the first 2 days.

the breakfast was very good, and i liked that they offered a few other items for kids that other hotels don't usually have

more respectful parents in pool area that did not let their kids run wild and splash everyone sitting in the chairs

hotel very clean and pool area is nice

pool was very nice and clean

clean rooms, pool was great, friendly staff, great location

pool was refreshing

dvds to rent, lending locker, pantry and all kind of kitchen utensils with full size refrigerator and microwave

the space in the room. the kitchenette was awesome.

pool is very small and dirty

the pool was so crowded with every night with truckloads of locals who were loud and drunk every night

wide room with good size kitchen

was gone before breakfast and did not use wifi

bathroom was very small and not in great shape. wifi wasn't amazing

wifi was good

latively low speed but workable

wifi inconsistent. a bug or two in the room.

the pool

rooms, pool, laundry facility, and even the parking lot

another blanket for one of the beds and was told that housekeeping was in the process of doing laundry and that one would be brought to our room when they were done

the laundry facilities are not working properly

super nice working swimming pool added bonus, free parking, walking dostance to

location rooms being clean pool and pretty much everything

the pool was nice and it was clean

was good, but kids were running & yelling down our hallways had to call the front desk twice

there was not much variety for breakfast, but overall it was okay.

everything was great - - the staff, the room, breakfast, etc.

two queen beds and a sofa are enough for two results and three kids

breakfast, friendly front desk staff, permitted early check in and late check out

hotel have also a pool

of the staff not very professional noisy customers at breakfast (especially kids playing on tablet with volume on

booked a spa room

coin laundry (not complementary as seemed advertised) was disappointing, no easy way to get quarters for

small towels for the pool.

the gym does not have much equipment...

it was only 10 am and kids just finished breakfast, her tone was not the one for a hospitality professional

grandsons loved the pool

pool water too cold - they pump cold water into it in the mornings, which may be helpful in july

location; pool; room size and layout

room was perfect - hot tub and pool was wonderful with an absolutely beautiful view

grandsons enjoyed the game room i enjoyed the view from the swimming pool you can see all of downtown beds were

pool was amazing....the views from the pool was amazing! the beds were comfortable.

parking, breakfast, very clean rooms

breakfast was not the best-but okay

the breakfast was really yummy

we did not go to pool

the pool was also a big plus

breakfast, selection was very small.

there was no breakfast and tv was pretty limited

breakfast options are very limited.

breakfast was very limited to fruit, coffee and muffins but not a problem for us

the location was perfect for medical apptmt's, breakfast was just muffins, coffee and a fruit.

the wifi was not working properly when i was there

hotel was changing cable companies and we were unable to access the wifi and could not rest a

the wifi didn't work well

- wifi is excellent, the hotel offers a free gym, open 24 hours with lots of equipment, as well as

free wifi and room

my kids loved the sofa and trundle bed

was fresh for breakfast, the beddings were nice and clean with a crisp

pool towels were extraordinarily small. my 10 and 11 year olds needed two just to dry off

got it once out of the 4 days we were there and i had to go out and look for breakfast for my kids every day also i booked a suite with 2 queen beds and got full side beds that was very

good place gym is great, has all the required equipment for keeping your routines up, although the treadmill