hot tub and pool are great. rooms comfortable

they didn t clear the snow on the parking lot.

americinn seemed to be well taken care of. staff was friendly. seemed to be plenty of parking.

good parking

wonderful breakfast!

early check in was available

cozy - we were in town for a funeral so we weren't there to golf, just a place to sleep

it was decent location. bar and grill on main level. bed was decent. room was ok,

room size. quiet. golf course. restaurant

would be nice for in room coffee, instead of going to breakfast station in pajamas

great for kids,i would recommend d going a little out of ur way to stay here

pool

the staff we encountered were friendly yet professional, the facilities were new and clean, the breakfast was complete and delicious and the location couldn't have been better

the kids loved the pool.

the pool could have been warmer.

breakfast included & staff was super nice & very friendly

of having the local shops and restaurants within walking distance and i loved the clean pool and complimentary breakfast

the pool was smaller than in the pics but still super fun

breakfast was awesome and the property is fresh and clean.

everyone was so friendly, the pool and hot tub were lovely and its close to town.

staff was so welcoming, cookies at the desk were great, the hot breakfast buffet was really good

late check out and breakfast is always excellent

but i would like 24 hour access to games pool and gym

pool awesome jacuzzi would be nice to have one in the room though if that's an option for not an

the pool was very nice and clean - great for kids

high level chlorine in pool

there was a very good assortment for breakfast

stylish and comfortable lobby, well equipped fitness room, big breakfast area, and friendly, helpful staff

you ran out of coffee before i got down to breakfast.

we got to enjoy the pool and hot tub

fireplace and the gym were nice

breakfast closing at 9 a

breakfast we very good, loved everything about this place really

24 hr gym room is nice

very clean and modern great gym and pool as well would stay again if i have more work there.

it looked like the fitness area was clean and offered a number of different workout options

breakfast was very good seeing as though i wasn't feeling well be that waffle made my day

kitchen in room. uncrowded space in room.

breakfast is just what you need to get your day started positive

i loved the fact that there was a kitchen inside the room that came with all the items you would need

the shuttle - it will take you anywhere within 3 miles 24/7

and comfortable, and able to accomodate an early check in

we needed a quiet night away from our kids and this was exactly that

from the pool and hot tub, the restaurant

people and crying kids all night long until 1am, smelled like weed, elevator sounded like it was going to break and

staff went above and beyond to serve our family of six, especially great with the kids!

the kids didn't want to swim anymore the breakfast lady wasn't very friendly lol but oh well

the shuttle was 30 minutes late.

was staying for my sons devos hospital trip and we weren't happy our kids were woken up, called the front desk to ask what was happening and the lady was very

friendly staff great breakfast. nice pool area.

it's location , shuttle service and parking.

luv that kitchen and free laundry

love the kitchen, everything but an oven

missed breakfast due to early flight. pool was very nice and wake up call was appreciated.

supplied in room, full kitchen, nice flat screen tv, bathroom and essentials provided

no breakfast buffet yet due to covid.

shuttle service to and from airport

i was greeted with friendly helpful staff. the shuttle service to the airport was great!

our room was above the laundry and was very annoying at times.

the spa was out of service one day, as was the only ice machine

pool even though it's advertised

the pool.. free breakfest

didn't have a pool or a hot tub which was a little disappointing

we didn't stay for breakfast due to flight time

example; no laundry because washer was not working

pool

breakfast and pool were good.

it would run for a very long time but after a few times of wiggling the handle it stopped and breakfast was great i didn't try the apple cinnamon waffles but they sounded and smelled amazing

breakfast was good

convenient location and great breakfast, friendly staff.

clean rooms, friendly staff, great pool (althought extremely busy) breakfast is also hot and wonderful

pool was great and so was breakfast and night time food

complimentary hot breakfast with many options

the pool was cold but my kids still enjoyed it

breakfast was the only thing that let the hotel down but there was a bob evans just across the

the pool wasn’t open ud83eudd79 i really wanted to go swimming

no indoor pool.

the staff, the fitness center

facility was excellent the pool the stuff the breakfast was amazing and good customer service

staff and pool was open.

pool and hot tub. staff very friendly

was told the pool was open

hot breakfast

the pictures reflected a jacuzzi in the pool room, however upon arrival there was no jacuzzi

breakfast items i tried were great

pool and bar wasn’t open

there was no shuttle available at the time that it was advertised online.

breakfast area is small.

breakfast wasn’t available this time due to covid but normally it’s great, also

our go to place everytime we visit grand rapids. clean, spacious, great staff, nice breakfast.

it was clean, quiet and i was happy to have been accommodated with an early shuttle time

there are no amenities for kids, not family-friendly

airport shuttle

very loud group of kids or young adults in room adjacent to ours until midnight (but hotel at

it was old, not clean and we were kept all night by loud people and small kids all night long

is so convenient, and we don't need a lot of amenities, just a reliable, safe, clean place with wifi for a reasonable price

no wifi even thou they stated they did

the room was clean, had wifi and a flatscreen tv, the restaurant was delicious, the

the wifi is super slow, and we were in one of the best wifi rooms

wifi signal weak and could not connect.

to covid, there was no breakfast bar with the usual offerings

the kitchen in the room was so amazing to have so that i could cook for my family

pool was fun and hot tub wonderful

the pool and laundry room were closed due to renovations.

rooms feel large , kitchen

front desk and she was complaining about a man watching her children swim in the pool from the gym room window

the breakfast, was kinda disappointing

they really need to update the pictures of the pool area

there was not much to the breakfast but it was ok. the staff was exceptional.

liked the staff in the front desk, in the dining room, housekeeping, pool was clean the green area

it was absolutely beautiful the lobby. was great pool table swimming it is worth the stay

they changed breakfast sausage to chicken instead of pork. hahaha

the eggs and sausage at breakfast weren’t the greatest.

everything! staff is wonderful! breakfast just what i needed to get my day going!

good location, clean, nice pool.

free shuttle ride to the airport. ac worked great.

called after i booked the room about the shuttle, they said the would pick me up the shuttle runs that late

the free shuttle to/from the airport

i chose this facility due to 24 hour airport shuttle

their airport shuttle is not up yet, but they more than made up for the inconvenience.

breakfast was adequate excellent set up

beds are little hard and hate that the pool closes at 10 pm, but just minor things.

it was clean, updated, and they even had breakfast to take back to your room (most hotels are not doing breakfast right now)

breakfast was not my favorite

location, kitchen, pool

staff was beyond helpful and diligent about having all the breakfast amenities and care area stocked and full

staff were friendly. breakfast items were great.

pool & bedfast

was pleasantly surprised to have dinner there, i knew i would have free breakfast, but it was great to have free dinner

good complimentary breakfast

the pool looked nice even though we didnt utilize it

great location, nice room and good hot breakfast

location and quality of room and breakfast for the price

cleanliness of hotel and excellent continental breakfast!!

the pool was clean

very spacious rooms and very clean style in the kitchenette

room was spacious, clean, modern, & had a kitchen

the kitchen was well organized and i liked that everything had been put in the dishwasher so we were

the kitchen area was nice as well had our grandkids with us so the refrigerator came in handy for

didn't bring fresh towels were we requested, didn't change the garbage that was full in the kitchen and the bathroom and there was a nail clipping

the pool had a strong chemical smell so the kids couldnt swim

we had young kids with us and she went out of her way to make my children feel special over easter

good breakfast and pool locations

rooms, friendly staff, and the breakfast food was exceptional

breakfast was delicious with lots of choices

great breakfast, friendly staff, wonderful location.

close to downtown, shopping , food etc if needed. parking no problem

very very warm inviting environment the people and staff are always so kind and very helpful the breakfast buffet is always in

breakfast was good

but the hotel s dead bushes, overflowing trash bins and trash in the parking lot make it worse

there is even a sports bar across the parking lot

disappointed swimming pool was closed on sunday

tons of space in the lobby and a beautiful bar area as well

there's a laundry facility on st as well as a pool and spa

the room was very spacious and the pool was great!!

me and my kids had a great stay.. the staff was good and kind.

love the early check in

excellent staff, super helpful and kind. great breakfast

had breakfast area closed

the free breakfast was delicious

free bfast, wifi, pet friendly

also, i am doing a fitness program called 75 hard and their gym and outside safe walking paths were perfect for my needs

kitchen in room

like cooking for myself, so having a kitchen was very nice

the location and the breakfast and the studio rooms.

some of the kitchen supplies were not in the room as when i stayed here before.

lightbulbs in kitchen ceiling were out making it hard to see

shopping centers and resturants, great free breakfast, coffee well supplied in lobby, nice little kitchen with room and all utensils included

i did notice some sticky residue on part of the table int he kitchen area.

the kitchen was incredible! the staff was super friendly.

brand new construction, nice gym room

we really appreciated the full kitchenette with a full-size fridge and freezer as well as a two-burner stove

it smelled of a mix of dirty gym shoes or laundry, and old marijuana smoke mixed with the chemicals that come off of new build

renting the dishes, kitchen items, etc was very helpful

the bed was very comfy, full kitchen as this place caters to extended stay

pool no laundry facilities

for the money, the refrigerator, the beds were comfortable, free breakfast, the nice shower, the laundry room, the friendly staff, the location is near by restaurants and stores

i could open the window, laundry facility on site, close to shopping and entertainment

good location, breakfast and pool included, choice of nearby restaurants

no remote control for the tv laundry room has been closed 4 weeks, no availability for coffee

loved the hot tub & pool! great customer service!

place was clean and my early check in request was accepted

best ever young lady at the reception, helpful and absolutely friendly, well equipped with guest laundry and nice pool area indian restaurant is very good for

nice pool and hot tub, very relaxing.

areas not so clean, the smell of gas in front lobby and around the laundry room doesn't look like the pics on the site needs updated

the hotel was beautiful, clean, and updated. the pool and hot tub were clean.

clean good facility good breakfast cheap parking fee compare to other downtown hotels 24/7 gym swimming pool with hot

bed, great bathroom and decor, excellent tv with all of the pay channels available, breakfast was plentiful and delicious, cannot say enough good things about the

pool area was really nice and the hot tub was amazing

was very comfortable and the 24/7 gym had everything i needed during my business trip

it offers a roof top bar for guests only, perfect

got our breakfast fast with no issue and checkout was quick and easy

gym and great view of downtown grand rapids

the room was awesome. the pool was great. breakfast was amazing. the staff was fantastic.

the location and breakfast were awesome, and checkout was seemless

it was so clean and the staff was so nice! breakfast was great!

breakfast options, comfortable beds, room size

but the people who greeted us, served our bar drinks and handle the breakfast buffet were fantastic

we did not have breakfast, but the bar was wonderful late night and even was able to get fries!

longer hours for breakfast

there was a wedding next door and the crowd at the bar made it hard to get service.

friendly staff and great food in the bar / lounge area!

onsite bar and restaurant were a great option

was awesome, the staff was top notch, very clean, modern rooms, restaurant and bar on site

they had just opened up the bar and they made a drink that seemed like they had been doing it for years

ordered room service for 1 adult and 3 kids and it cost $105 plus tip for

pool is hard to find however, once you find it

every thing, i wish the spa was open.

i was surprised by how expensive the hotel bar was.

kids everywhere

the pool was small

the pool and balcony grill options

loved the full kitchen and the separation of the rooms so we could watch two different tvs

very nice !! big room, nice pool and great breakfast!!

loved having the full kitchen and living room

location, cleanliness, great food and a bar downstairs, great staff!

nicely updated hotel and rooms, great bar area, fantastic location.

super nice bar by the lobby with really good food

we loved the bar and lounge area

and the food at the bar was wonderful, had the shrimp and meatballs

swimming pool is amazing and it is good choose if you with the kids like us

dead bolt did not work and the extra security bar would not work either

there because they said they had restaurant bar and pool there got there all 3 were closed very unhappy with our stay

the bar and the staff were excellent

also i requested a late check out when i booked, yet when i inquired about it the evening

had issues getting conjoined rooms (we have kids)

was a quick getaway for my wife and i without our kids

there was no pool for the kids to swim.

great pool for the kids, breakfast for us all, and lovely staff

pool was too cold for me, hubs and child enjoyed. card only, no cash...

clean!!! pool & hot breakfast for family stay!

the room was spacious and clean. the pool was very well maintained and large for a hotel pool.

room was large and very clean and updated. breakfast was excellent with many choices available.

there was a spider on top of the cereal. the shower leaked water. wifi didn t work.

there were no greeting cards in our room with hotel information/ wifi passwords or important phone numbers

cleanliness. customer service. amentities. wifi was awesome for work purposes.

the room/pool accommodation

parking. i had to park at the holiday inn next door. next time i will just there.

they also helped me with an early check in which was greatly appreciated

the spa tub

the king size spa tub room

i did not try out the wifi, but the cable tv was nice

good location , breakfast was good , clean and friendly staff

it had free breakfast and. pool

staff was friendly, parking options were good, and the location is close to food, gas, and other necessities

breakfast was excellent

no signs about wifi

the wifi make life easy to keep in touch with the family and colleagues

wifi of the pizza place next store worked well in my room

they are dog friendly and have free parking

location great breakfast was good

we enjoyed the pool and that social distancing rules were being enforced.

the breakfast was a great variety food was hot and good

the indoor pool was nice

room was nice the people were friendly the staff kept it clean the pool at the top was fun the games were cool and the ac worked really

staff were helpful. gym has good equipment.

don’t know if the pool heater was working as it was a bit chilly, but it didn’t stop the kids

gym was nice and clean

good breakfast options

super clean facility and great breakfast as always. very friendly and helpful staff

good breakfast, endless coffee and tea

was broke whole time pool was disgustingly dirty no breakfast like they said no bar it was all a

the complimentary breakfast more than exceeded my expectations

only thing that was inconvenient was that it was so busy that there were no towels in the pool area

loved the pool area, my 4yr old grandcutie has a blast!

they offered a really nice breakfast for five dollars

also, the pool & hot tub were great

the tv was my fav. the breakfast was bomb. staff is very respectful and kind.

breakfast bar should be open later

gym looked nice

plenty of space for our family, great breakfast, great location, pool

i enjoyed that fact we were able to use the pool

super clean spacious room and amenities plus an excellent breakfast bar.

breakfast was good hot and cold

didn't use the pool area was clean and convenient as well as breakfast area clean and convenient

should have trays in the breakfast area