swimming pool is not good at all however with so many pristine beaches around it's not the worst thing in

the hotel also has private beach access, free bike and golf cart drop off to the hotel beach

the free golf cart rides to the beach were a nice touch

since the people are so great at zenza, they’ll take you to the beach and pick you up in their golf cart

supermarket 5 mins away and multiple beaches just a short drive for variety (10mins) they have golf carts to take you the the closest beach if you didn’t drive or wherever else you want to go

the grounds are kept clean but the amenities could absolutely use an upgrade, particularly the gym

the gym. especially did not like that numbers for combo lock at front door were washed out.

the pool was well cared for

view, pool, and hospitality

i can see front desk staff no staff around no bar in the hotel there is one bar but it’s not belongs to the hotel it was closed full

we love the heated pool, the ease of beach access including the gentle slope into the water and only 2 steps to the

location, beach, pool, breakfast, employees...

e spa in particular, for largely average treatments) response rates for calls for room service/housekeeping etc

the food/drinks are expensive but every meal we had was delicious and the complimentary breakfast is very nice

three star hotel policy gym is badly maintained service is bad, staff is friendly but inefficient the room smells cheap

the food and beverages offered were delicious, especially the plentiful breakfast

daily delicious breakfast and housekeeping

the breakfast is included in stay

generally, we would have to go to the bar to order and (if you could find a bartender) wait a long time to be served

enough chairs on the beach and by the pool

we dropped off my kids at beaches for a day to enjoy (bought day pass )

bar service is quite slow, but did not keep us from drinking enough…

pool area was very well maintained and had very nice seating options

the rooftop bar had spectacular views

the pool could have been a few degrees warmer for my wife

breakfast could be more elaborated but overall was a great stay

breakfast continental had a very limited menu

the continental breakfast was also excellent and plentiful

it would be cool if there was one stop in the downtown area the shuttle stopped at so you could visit the shops easily

had plenty of dinner options and i liked that you had access to there sister resort with a free shuttle back and forth

entertainment for kids or adults. limited food

we are a family of four with young adult kids

stunning beach and good drink selection at the main bar which never had more than a 5min wait while we were there

allow folks to eat at the pool bar during dinner hours

had pool view ground level room. excellent room. very comfortable

pool was nice with swim-up bar

bar was closed for 2 days during our stay which was unfortunate, but they were refinishing it

imarily at breakfast and in the plunge bar) have an attitude unbecoming of the palms and quite apart from the

service at breakfast was slow, disorganized, uneven.

breakfast was well prepared and presented, bountiful, and excellent location, with a very

staff at beach and reception, spa, unit was spacious and well-appointed

breakfast is the same every day

staff were very friendly. rooms were amazing. breakfast was tasty. overall, great trip!

bar drinks fantastic

local charm at an affordable price pool, beach loungers umbrellas beach towels - amazing drinks food balcony rooms ocean views- a 5

there was a beach bar located right on the property which was not only convenient but it also offered the best beach

the pool is very small and was difficult to use.

not sure if restrooms near pool belong to resort or restaurant but they are in need of a makeover, or super cleaning

love all the secluded places to lay in the sun with trees and water near the pools.

no pool side bar, bar was in the restaurant.

sabrina at the bar makes the best “famous” strawberry mojito

other resorts making it easy to navigate, the amenities were top notch with beautiful beaches, pool and spa areas

the pool staff went out of their way to be accommodating, as did the lobby staff

the breakfast is relatively small but provides everything we needed

pool area repair noise

the bar area was stiflingly hot, and the overall restaurant experience wasn't that great

the staff is amazing every morning we were greeted by shirine &/or larry for breakfast always a smile and great service

in addition there is a fully stocked kitchen and washer and dryer in the unit

the condo even though only 2 bedroom was very spacious - we had 4 adults and 3 kids (all under 11) but we had ample room views

the pool area was clean and towels were in abundance

large room, kitchen fully equipped,very well decorated, 20 meters from the beach

nice large kitchen for eating meals at the room

quiet and on the beach. the pool was lovely.

got insect bites a few times by the pool

street, rerstaurants and grocery store, and close to the beach and other super expensive resorts, pool was nice and free breakfast at three diferent locations was fantastic, at shay's cafe you

the pool was small but very nice.

plus, they offer a small pool area and a $10-$15pp breakfast credit at three awesome local restaurants - the shay cafe was

great balcony corner room pool social vibe

beautiful pool

i love the pool and loved that it was heated

the resort is lovely and the condo-type accommodations we booked were great: two bedrooms, a full kitchen with separate dining area and living room

the pool bar attendant was consistently rude!

the room was very nice, and i loved having a full kitchen

the staff was awesome and the breakfast buffet was outstanding

could not see the ocean and had to listen to the kitchen of ritz next door

breakfast buffet was fabulous - i especially liked the way the staff greeted us every day by name

no lounging areas besides the pool and beach areas

breakfast was delicious, the staff was accommodating!

- good gym, however a smelly moistures

only complaint is that the pool and hot tub closed way too early

beautiful pool, and the scenic views just added to the ambiance of the

bbq area and daily breakfast

the breakfast was really good and light

continental breakfast included it was easy just popping down to the pool area but sooooooooo much throw-away plastic and polystyrene used which begs the question of

the one bedroom suite is lovely and has a living room, kitchen, den and bathroom as well as washer and dryer

great hot tub and pool

big 2 bedroom suite with kitchen and washer/dryer

great price and super friendly, helpful staff. pool was great too!

more variety at the breakfast bar would be nice. slippers in the rooms would be nice.

proximity to world class dining and spa services is unparalleled

the infinity bar and restaurant are on the water and offer breathtaking views of the sunset

swim up bar for adults pool.

grounds poorly maintained pools just play. swim up bar not very good

to beach, beach loungers, umbrellas, quiet complex, 2 pool areas, outdoor bar and restaurant, excellent staff and very clean/comfortable condo

the staff at the pelican bar were ok and one or two stood out but one was less than happy with his job

have been able to do laundry

the quiet pool area

one bar

very quiet, great restaurant and bar on site, drinks are expensive but food was reasonable

villa was great, two bedroom and two bath, great living room and kitchen, the decks and private plunge pool, hammock etc

very nice property. loved the bungalow feel, private pool, full kitchen,

we rented 2 bedroom villa with balcony and private swimming pool

the place had fully equipped kitchen, and a laundry

beautiful accommodations. fully equipped kitchen. complimentary breakfast. beautiful beach

unit we stayed in was modern, large and spacious and walked right out to the pool

good for families with older kids or couples

shower leaked in bathroom, no access to basic cabe service or tv at pool bar

great for family, clean pool and beach area

the main pool area was so loud and noisy with you couldn t relax on your balcony.

like to see breakfast run a little later, maybe till 11 or 11:30

breakfast was included

lounge by and the water at the beach is the warmest and clearest, and shallow so super safe for kids and those who may not be strong swimmers

at bar and restaurant are really very expensive and staff in general at the hotel is not very nice

you can take the shuttle to their sister property for a more lively atmosphere

pool bar and 360 bar were also great

lunch at pool had 5 starters, about 5-7 entrees

kids club is small, but good

we missed out on eating in salt bar as a result in fact nobody even told us it served dinner