the breakfast service was amazing

location, comfortable accommodation , welcoming and friendly staff, food and bar service was enjoyable, incredibly scenic area amoung majestic highland lochs and mountains on

the bar might have been warmer.

the hotel has a restaurant and also a bar where they sometimes have live music, which was an unexpected but welcome surprise for us

breakfast was amazing and the boots bar was fantastic - with great food and drink options, also super cozy with two fire places going

outdoor spa was amazing especially in the morning, food 10/10 & all staff were very lovely, meghan who

loved the bar & restaurant, very nice and funny staff

the bartender at the bar is amazing, he offered a great whiskey

we loved the small bar in the main floor lounge and relaxing in the living room with a game of chess and breathtaking

my kids kept hitting their heads on the ceiling - there was no air circulation and even though it was

can improve wifi

10/10 property, we visit every year, bfast is great, giod wifi connection, comfortable room

the wifi was very good

spotty wifi and a separate jacuzzi.

wifi did not reach our room - plus quite slow in reception

good free wifi

wifi crashed for a couple of days , no drama , bathroom could be nicer

wifi not working

wifi was very good

the wifi worked well

lovely reception staff, great breakfast buffet, very comfortable beds, good wifi.

wifi in the rooms not strong but fine in bar and lounge

the wifi was non-existent

excellent wifi signal and very friendly, welcoming staff

the room was clean, great wifi, and comfortable

wifi didn't work

the main building) was pretty good by hotel standards

understandably, draghty. needs more electrical sockets. wifi needs upgraded.

good wifi

wifi only available in common areas

great facilities with bar and food options on site

on-site bar and restaurant is a real plus here with outstanding plates and plenty of vegetarian options

all perfect, no issue whatsoever. plus, restairant and bar right next door, same owners.

bar and restaurant first class

the bar was really great! kitchen facilities great and room was as i expected.

friendly staff and very welcoming to our 2 dogs and 3 kids. fantastic food and atmosphere.

experience of getting the ferry over is a fantastic which the kids loved

kids loved the bunk bed and rooms were all clean and tidy though a little worn

the restaurant / bar had a suprisingly good choice of food on the menu (including kids menu)

breakfast, dinner, bar opened all day, amazing scenery, fantastic ardgour beer makers round the corner, beautiful

excellent service by all staff, dining room, bar and reception

welcoming reception staff, spacious room, great views from bar and dining room

bar had live music in the evening which was also nice

we arrived a bit later than expected and after settling down at the bar in the hotel we could not be bothered heading into fort william that night for a bite to eat

bar was really good as were the staff

35 minutes to check in because only one member of staff on duty who was also running the bar and delivery food to the tables - not acceptable - another guest had the same challenges on the

have to make a reservation for the hotel restaurant, but at the bar you can eat (smaller food selection than the restaurant) / drink whenever you want

lovely to relax in the bar area and listen to a local singer

the staff was great; the entertainment was entertaining; the bar was quite adequate, and the breakfast this morning really nice

we had one evening bar meal which was good value and well presented

the staff were great, especially ellie who really bonded with the kids.

good location for hikers. plenty of of parking. best breakfast of our 10 day trip.

the bar staff

the reception was modern and clean and staff were very nice the bar stocks over 50 whiskies so no shortage of choice there room had a balcony with a view over the

breakfast was great with a wide choice of hot or cold options

very annoying sun morning as couldn't keep kids busy while trying to

i loved that it has kitchenette with microwave and pod machine

kids club very much enjoyed by youngest guest

late check out

the bed was very comfortable and i loved having a kitchen

laundry facility fantastic washed dried and folded for 5 pound

the staff is nice and very friendly they even have a laundry service which is nice

great location, price, and they have a laundry service!

nice staff at right off high street laundry service quiet

they provided a cheap but sufficient laundry service (5pounds for a bag) which was very handy for travellers

wifi went off on final night which was only a minor inconvenience.

free wifi in the room

very nice room with great wifi and superb shower.

no free wifi

great location. helpful staff. large bathroom. good wifi access.

wifi worked perfectly after the first two hours of our arrival

the room is a bit dated, should be renovated, no spa or gym, checkout is too early at 10am, wifi doesn't work all the time with fast speed etc

wifi don t work nor the phone in the room

wifi connection was not good or consistent.

the wifi was a little patchy at times.

the kitchen equipment was extremely sparce

kitchen needs towels. and some basics like oil and salt

laundry onsite, very close to transport, kitchen for cooking

more like a three quarter that was no use for 2 adults

room, bathroom and kitchen were absolutely clean

wifi was not strong in the rooms but ok in the common areas

we had wifi in our room

we didn t have wifi in our room

room dated, no wifi in the bedrooms

staff are really lovely, the wifi was down but could not have helped due to the storm but this wasnt an issue for us and they

we were in the top room and had no wifi

the dinner presentation is exciting together with a lovely breakfast

gardens peaceful and colourful the castle is magical dinner and room presentation spectacular breakfast tableware wedgwood and silver we were transported back in

food was excellent too - not just the fancy meals but even simple stuff like the kids menu pasta

we thought it is strictly jacket for man, and we would prefer to be separated from families with kids as much possible

and for excursions at our request the staff changed our room to one closer to the reception with wifi that actually worked

bathroom was very modern, and wifi worked well

tv and free wifi

all the staff were very helpful and excellent wifi

breakfast very tasty, fast wifi, spacious room, friendly and helpful staff, free parking

unique location - what a fun and quirky accommodation the kids (and us too) loved it

the food was lovely in the bar but would have liked a small kids menu

kids loved the bunk beds. it was super clean and had everything we needed for our short stay.

clean property. friendly staff who went out of their way to facilitate an early check in.

kids and husband enjoyed their burgers and pizza and can’t complain when the kids meals are free

wifi didn't work

weak wifi

wifi in our room was very limited, but it was better in the main communal areas downstairs though

wifi signal in my room was not good during stay.

great wifi awesome views from dinner and breakfast good dinner ok breakfast very pleasant staff!