no free wifi

we had wifi in our bedroom, even though the hotel description said wifi only available in public rooms so

great location. helpful staff. large bathroom. good wifi access.

staff very helpful at getting me onto their wifi 4

very nice room with great wifi and superb shower.

hear everything happening in the next rooms and kids running up and down the corridor

staff friendly and have laundry facilities

it was very comfortable for a family with 2 kids

nice staff at right off high street laundry service quiet

speedy turnaround with laundry

great hostel. very friends staff. nice that there was a kitchen down the hall from our room.

not really for 2 adults

room, bathroom and kitchen were absolutely clean

the kitchen equipment was extremely sparce

bed needed to be bigger for two adults. shower was slightly cramped.

need wifi in the restaurant

the room is a bit dated, should be renovated, no spa or gym, checkout is too early at 10am, wifi doesn't work all the time with fast speed etc

it offers free wifi and the breakfast was very good

no wifi was available.

wifi patchy on the first day but staff warned me and i know it was a problem in the local area and

limited parking and pull down sofa bed was fairly uncomfortable even for kids

we were offered early check in which was nice

late check out

last 2 nights of our stay a family moved in to he apartment upstairs and their kids were running around until late, which was rather loud

the bed was very comfortable and i loved having a kitchen

we had wifi in our room

staff are really lovely, the wifi was down but could not have helped due to the storm but this wasnt an issue for us and they

wifi could of been better but not bad at all.

would have liked free wifi in bedroom . 3 pm was late to check in.

room dated, no wifi in the bedrooms

all the staff were very helpful and excellent wifi

the wifi doesn't work even though it says connected but you can get your own signal so just used data

and for excursions at our request the staff changed our room to one closer to the reception with wifi that actually worked

terrible wifi speed.

breakfast very tasty, fast wifi, spacious room, friendly and helpful staff, free parking

the meal in the evening in the restaurant was very good, and there was plenty of choice for breakfast

breakfast was excellent both in terms of quality and choice.

the reception was modern and clean and staff were very nice the bar stocks over 50 whiskies so no shortage of choice there room had a balcony with a view over the

+big room +very nice hotel bar +adorable hotel cat +breakfast had many options to choose from +friendly

of the hotel have lovely views across the loch as does the restaurant and some of the reception bar areas

welcome, lovely warm room, pleasant bar man, good dinner, quiet night, and nice good by from girl at desk

have to make a reservation for the hotel restaurant, but at the bar you can eat (smaller food selection than the restaurant) / drink whenever you want

35 minutes to check in because only one member of staff on duty who was also running the bar and delivery food to the tables - not acceptable - another guest had the same challenges on the

comfy bed great shower lovely view garden bench outside looking over the hills and the water good bar nice pint of italian

the staff was great; the entertainment was entertaining; the bar was quite adequate, and the breakfast this morning really nice

we were in the top room and had no wifi

the dinner presentation is exciting together with a lovely breakfast

breakfast was fabulous. great variety and all food freshly cooked.

the breakfast was so good, we had the traditional scottish breakfast, and it was so yummy

had a lot of room service and chef went out his way to offer vegetarian options

excellent service by all staff, dining room, bar and reception

welcoming reception staff, spacious room, great views from bar and dining room

we arrived a bit later than expected and after settling down at the bar in the hotel we could not be bothered heading into fort william that night for a bite to eat

the staff were very helpful and polite and reception and bar staff were so helpful in what we needed looking to meet them

bar was really good as were the staff

the food was lovely in the bar but would have liked a small kids menu

kids loved the bunk beds. it was super clean and had everything we needed for our short stay.

clean property. friendly staff who went out of their way to facilitate an early check in.

kids and husband enjoyed their burgers and pizza and can’t complain when the kids meals are free

great facilities with bar and food options on site

on-site bar and restaurant is a real plus here with outstanding plates and plenty of vegetarian options

great family style room with separate communal kitchen. lovely restaurant/ bar onsite.

the bar was really great! kitchen facilities great and room was as i expected.

as described and didn’t realize there was a bar and restaurant on site

experience of getting the ferry over is a fantastic which the kids loved

friendly staff and very welcoming to our 2 dogs and 3 kids. fantastic food and atmosphere.

the restaurant / bar had a suprisingly good choice of food on the menu (including kids menu)

there were toys for kids to play with

bar and residents lounge were cosy and staff were so friendly and helpful

wifi didn't work

understandably, draghty. needs more electrical sockets. wifi needs upgraded.

the wifi proved to be spotty and aspects of the hotel were rather dated.

wifi only available in common areas

the wifi did not really work in the rooms...

it was really cold despite having the heating on. the wifi didn t work.

wifi crashed for a couple of days , no drama , bathroom could be nicer

good free wifi

the wifi worked well

wifi not working

the bartender at the bar is amazing, he offered a great whiskey

have kids and a lot of luggages

the spa was a portable jacuzzi in the car park aside a portable sauna

lots of different sitting areas and the spa and sauna were a bonus

professional, both nights they didn't have our first or second choice meals, we pre booked the spa and sauna which was forgotten to be turned on so couldn't use the sauna, and other guests used

wifi connectivity was not good enough

wifi is offered, though the signal was always poor, making communication almost non existent

wifi in the rooms not strong but fine in bar and lounge

wifi was poor quality

excellent wifi signal and very friendly, welcoming staff

wifi was very poor in the room and with minimal phone reception this wasn't ideal.

there was no tv or wifi on one of the days due to an outage

10/10 property, we visit every year, bfast is great, giod wifi connection, comfortable room

the wifi was very good

spotty wifi and a separate jacuzzi.

the hotel has a restaurant and also a bar where they sometimes have live music, which was an unexpected but welcome surprise for us

the breakfast was very good

the breakfast service was amazing

the breakfast and the staff who serve it are truly excellent .

truly stunning location, a super hearty and filing brekkie, super friendly and even a cheap ev chargepoint for my car, perfect

wifi didn't work

weak wifi

wifi in our room was very limited, but it was better in the main communal areas downstairs though

wifi signal in my room was not good during stay.

great wifi awesome views from dinner and breakfast good dinner ok breakfast very pleasant staff!

unique location - what a fun and quirky accommodation the kids (and us too) loved it