unique location - what a fun and quirky accommodation the kids (and us too) loved it

lovely reception staff, great breakfast buffet, very comfortable beds, good wifi.

the wifi was very patchy.

the wifi was non-existent

wifi poor.

wifi connectivity was not good enough

understandably, draghty. needs more electrical sockets. wifi needs upgraded.

wifi only available in common areas

wifi didn't work

the wifi did not really work in the rooms...

wifi was spotty in my room due the router being stolen

the wifi worked well

good free wifi

the bed is too soft and you have to carry your luggage up the stairs wifi is weak in the room

wifi was very good

wifi crashed for a couple of days , no drama , bathroom could be nicer

bar and restaurant first class

all perfect, no issue whatsoever. plus, restairant and bar right next door, same owners.

the bar was really great! kitchen facilities great and room was as i expected.

staff and owner were friendly and helpful, room was great, location was beautiful, food and bar were fantastic

great facilities with bar and food options on site

the wifi was very good

wifi did not reach our room - plus quite slow in reception

10/10 property, we visit every year, bfast is great, giod wifi connection, comfortable room

there was no tv or wifi on one of the days due to an outage

bedrooms are roomy, and have wifi

the restaurant / bar had a suprisingly good choice of food on the menu (including kids menu)

jimmy lit up the place with his genuine attention with everyone there, kids and dog included

breakfast, dinner, bar opened all day, amazing scenery, fantastic ardgour beer makers round the corner, beautiful

not a luxury property but was our favourite on this trip comfy warm room, good guest lounge super bar with scottish music and jimmy snd clare behind the bar making us feel very welcome food was

brownies staff friendly and welcoming, and even had little treats for the dog when she was in the bar lovely view of the loch from our bedroom, and loved the ferry ride to the hotel

the bartender at the bar is amazing, he offered a great whiskey

was nice and relaxed, room was lovelly it was nice to relax and not have a tv to stare at in the bar for once and make conversation

the hidden garden spa was a nice touch

food and staff were fantastic and were really nice to us and the kids

have kids and a lot of luggages

location, comfortable accommodation , welcoming and friendly staff, food and bar service was enjoyable, incredibly scenic area amoung majestic highland lochs and mountains on

breakfast was amazing and the boots bar was fantastic - with great food and drink options, also super cozy with two fire places going

the hotel has a restaurant and also a bar where they sometimes have live music, which was an unexpected but welcome surprise for us

the breakfast and the staff who serve it are truly excellent .

we travelled with 3 celiac in our group, from the head chef, the wait staff and bar staff could not have been more accommodating and reassuring

excellent service by all staff, dining room, bar and reception

welcoming reception staff, spacious room, great views from bar and dining room

bar had live music in the evening which was also nice

we arrived a bit later than expected and after settling down at the bar in the hotel we could not be bothered heading into fort william that night for a bite to eat

bar was really good as were the staff

35 minutes to check in because only one member of staff on duty who was also running the bar and delivery food to the tables - not acceptable - another guest had the same challenges on the

have to make a reservation for the hotel restaurant, but at the bar you can eat (smaller food selection than the restaurant) / drink whenever you want

lovely to relax in the bar area and listen to a local singer

the staff was great; the entertainment was entertaining; the bar was quite adequate, and the breakfast this morning really nice

we had one evening bar meal which was good value and well presented

the staff were great, especially ellie who really bonded with the kids.

good location for hikers. plenty of of parking. best breakfast of our 10 day trip.

the bar staff

the reception was modern and clean and staff were very nice the bar stocks over 50 whiskies so no shortage of choice there room had a balcony with a view over the

breakfast was great with a wide choice of hot or cold options

very annoying sun morning as couldn't keep kids busy while trying to

i loved that it has kitchenette with microwave and pod machine

kids club very much enjoyed by youngest guest

late check out

the bed was very comfortable and i loved having a kitchen

laundry facility fantastic washed dried and folded for 5 pound

the staff is nice and very friendly they even have a laundry service which is nice

great location, price, and they have a laundry service!

nice staff at right off high street laundry service quiet

they provided a cheap but sufficient laundry service (5pounds for a bag) which was very handy for travellers

wifi went off on final night which was only a minor inconvenience.

free wifi in the room

very nice room with great wifi and superb shower.

no free wifi

great location. helpful staff. large bathroom. good wifi access.

wifi worked perfectly after the first two hours of our arrival

the room is a bit dated, should be renovated, no spa or gym, checkout is too early at 10am, wifi doesn't work all the time with fast speed etc

wifi don t work nor the phone in the room

wifi connection was not good or consistent.

the wifi was a little patchy at times.

the kitchen equipment was extremely sparce

kitchen needs towels. and some basics like oil and salt

laundry onsite, very close to transport, kitchen for cooking

more like a three quarter that was no use for 2 adults

room, bathroom and kitchen were absolutely clean

wifi was not strong in the rooms but ok in the common areas

we had wifi in our room

we didn t have wifi in our room

room dated, no wifi in the bedrooms

staff are really lovely, the wifi was down but could not have helped due to the storm but this wasnt an issue for us and they

tv and free wifi

and for excursions at our request the staff changed our room to one closer to the reception with wifi that actually worked

wifi was great and parking outside the hotel was free of charge

breakfast very tasty, fast wifi, spacious room, friendly and helpful staff, free parking

the wifi doesn't work even though it says connected but you can get your own signal so just used data

we were in the top room and had no wifi

breakfast was sumptuous with attentive service

dining options and dîner time (the only real dining option is formal and not adapted for young kids)

the restaurant and the room service were wonderful

had an amazing stay at the hotel, the staff were very accommodating and let us have an early check in as well as a late check out

the food was lovely in the bar but would have liked a small kids menu

kids loved the bunk beds. it was super clean and had everything we needed for our short stay.

clean property. friendly staff who went out of their way to facilitate an early check in.

kids and husband enjoyed their burgers and pizza and can’t complain when the kids meals are free

wifi didn't work

weak wifi

wifi in our room was very limited, but it was better in the main communal areas downstairs though

wifi signal in my room was not good during stay.

great wifi awesome views from dinner and breakfast good dinner ok breakfast very pleasant staff!