wifi in room was unstable/ non existent

hotel was very nice, free wifi, clean and comfortable we even has a balcony with a lovely view it was very convenient for

nobody was at the lobby at night wifi was not available in the room

the bed was super hard and the wifi could be better. but i would definitely stay again.

nice decor, lift up to floor good air-con, helpful friendly staff, lovely restaurant onsite, parking directly outside, nice view value for

helpful staff and the convenience of a bar open all hours

bar service man was talking all throughout the night and disturbed our sleep as we could hear it on

good place on the way to granada, quiet room and big, comfy beds, parking seemed secure.

easy parking right outside the hotel

+good location +friendly staff +free parking +clean big room

do not speak english

ich is an us problem not a them problem) we all got by there is plenty of parking and a lift we would and will be staying there

the room was basic yet spacious and clean the restaurant and bar area is really nice and busy and the food was lovely

to find even if you re travelling on the other side of the dual carriageway, this hotel, bar & restaurant is very modern

parking is on the street or in an area adjoining

the onsite bar was good and there was food available

i suppose, if i were to be very picky, i would just mention that it would have been nice if the bar staff had been a bit less grumpy

apart from the hotel, cleanliness, staff, bar etc, parking was easy

the bar had no food except for olives

the bar is quite basic

friendly we asked for iron machine to iron our clothes and they helped us within second , the wifi is so good and the cleannes of the room and everything is so great and i loved the mint smell

and chairs the only service was a bakery next door that never opened till very late and a bar

bar next door for beers and coffee

bar staff were rude and grumpy

we had a snack from the bar area which offers a small menu of sweet and savoury crepes

rather scruffy and run down, apart from entrance and bar area

to the airport, bar downstairs, and you can also order food

the bar restaurant were considered our local when we lived in t he area some years ago

man on reception spoke good english and was very helpful and friendly, there is also a great bar and restaurant in the hotel,would definitely stay there again, thanks tina and tony

spa facilities were nice, but charged at €18 for 2 hours to just use the pool

bar was nice

lack of information on pool facilities. half pension meal options limited.

no swimming pool

we were disappointed the thermal pool wasnt open while we were there

great swimming pool overall excellent value for money

pool was fabulous

the pool is eco-freindly using salt not chlorine

nice garden and pool

wifi was very poor shower didn't work no plug in bath

didn t say a word about anything wifi passcode, checkout time, breakfast option

bed was a small double. no wifi reception in the room. couldn't get the tv to work

the wifi was quite good too

proximity to motorway and buses into granada, local restaurants close by. easy parking.

horrible wifi, the staff english skills needs improvement.

wifi in the room was awful. ok in the public spaces.

many mosquitoes wifi didn t work in our room

great wifi

eveything was closed !!!!!! the kids zobe , the pool ....we went home early .

the restaurant and the bar are in the same building.

we got back from the city we were told the bar and restaurant closes on a saturday night however there was an excellent chinese restaurant 2

clean great bar and cafe,

rushed to get there before the bar closed only to be told the bar and restaurant does not open fri, sat or sunday

the bar staff were slow

all spoke english communal areas light and airy meals good value and wide selection excellent wifi

the wifi was average and parking around the hotel is difficult

wifi was a bit slow but still usable, definitely not worth complaining about but i think it would

wifi was slow

nice reconstructed rooms, strong wifi , great staff

the pool.

pool closes too early, bathroom is see through

pool not open. a bit noisy as a school group was there. a bit far from restaurants and bars.

there is a bar and a comfortable lounge area

easy check in, parking on site and the pool was open.

nice breakfast with minimal charge

staff were very friendly and helpful. the pool was great for the children

the staff were beyond helpful, the room was lovely, the breakfast was excellent, and to top it off, the rooftop pool was everything we needed after a hot

breakfast was great, in fact every meal we ate at the hotel was delicious, and so much more

buffet breakfast was very

perfect location.lovely bar which serves good tapas.would definitely stay again.

good hotel in prime location with a nice bar and terrace.

lovely bar with brilliant tapas free with every drink and nice restaurant menu

tram from bus station or train station leaves you 50 metres from your hotel spacious room lounge bar in hotel services good food till 11 pm ideal if you arrive late staff at reception good english

lots of bars/cafés close by

cosy, intimate restaurant and bar areas

no bar or breakfast, covid was the problem not hotel.

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

check out the tapas bar at the street behind the hotel, order a drink and you get the tapa for free, and lots of

bathroom was excellent,the room was large,the drinks in the bar were very competitive with other bars and sometimes cheaper,the bar staff were excellent

wifi didn't connect right away

internet wifi connection could be faster

wifi is stable and breakfast options are satisfactory

room with beautiful balcony, very strong wifi , within walking distance to a mall and also to most historical

wifi was weak.

nice bar in lobby

even gave us back toys the kids left in the first room

single beds were forced in one room, no room to walk for 2 adults and 2 kids

poor bar staff never about

for the heavy work they had to perform cleaning the tables and taking away the whole garbage the kids left after them

spa water circuit was small

dinner and drinks served in the bar area was great

roof top pool was a bit disappointing

unfortunately, i didn’t have enough time to fully enjoy all the facilities, but the pool and the views from the 6th floor were absolutely stunning

the gym was very good, incl yoga mats

location, comfort, breakfast, safety, temperature, bed

the paid coffee at the bar ( 2 euros ) was good;however, the free coffee they serve with the breakfast option was bad

the room, the breakfast, the staff were so helpful and my own little thing, the gym which i went to twice and was fabulous

if they had a water cooker in the room, so we could make our own tea, but we went down to the bar with 2 teabags and they gave us hot water, which was nice

spacious comfortable room. very pleasant bar and restaurant. friendly staff.

my only complaint is that the wifi was not great otherwise i would recommend this hotel

hotel wifi was slow and difficult to connect to.

wifi was terrible in the rooms

the older gentleman who checked us in was accommodating but the other man who gave us the wifi password had it wrong

slow wifi

wifi is not good in our room : 517

wifi was not perfect near the window in the room.

great wifi and an unexpectedly roomy bathroom by european standards

wifi was a bit patchy

pillows, blackout curtains with no light leakage, delicious room service, very clean, reliable wifi

cooked breakfast was not hot enough,m but overall breakfast was very good with plenty of choice

just a small choice for breakfast.

coin laundry just 2 mins walk away

lobby and the bar area of the hotel have been modernised

breakfast was good choice for price

the rooftop bar with the views was stunning (also the bar staff was nice)

bar staff & housekeeping had great energy and we're attentive

hotel is such good value for money, it's adults only and the roof terrace adds so much to your stay there

great location, comfortable beds, big room and bathroom, lovely bar on the rooftop

people working there are very nice and the rooftop bar is a nice addition

wifi is not good

for a 4 star hotel the breakfast was quite poor and the wifi was rubbish.

very nice hotel - modern, renovated, clean, with very comfortable bed, selection of pillows, good wifi, spaciousbathroom, good ac

didn t have breakfast as went to a bar for a cafe con leche y tostado for 2 50

the terrace with the gym was locked

rooms , helpful staff and roof terrace with sitting area and pool

staff were great and friendly, particularly with kids

very pleasant stay. great breakfast.

bliss to cool off in the rooftop pool

the roof top pool had all amenities toilets, sun beds ,first aid point , brilliant for couples to families

the swimming pool - on the roof was increadible too

the staff and the swiming pool

staff at hotel bar were rude on first contact, however later with different staff it was fine

group of school kids left to run around making a noise. not good for guests

the rooftop pool is stunning and the views were great

wifi is super slow through the property and in some places, included our first room in the basement

the wifi was also down the entire time

wifi does not work very well

the incense in the lobby was quite strong. wifi in the basement rooms did not work.

the internet wifi was very slow or not working 2) the noise from the construction site in the hotel was very

we liked the spa room they had setup

bed noisy and bad, no space no easy access for buggy or wheelchair, the buggy was too big for the lift, had to be folded

i wish i could have stayed for a longer time to use the gaming space and spa - but it gonna happen probably next time

the pods were a novelty for the kids. the bathrooms were well equipped .

com s lot to fix it also there were s lot of men w/out shirts and lots of young kids it freaked me out and i mentioned it to the police the rooms aren’t sound proof bc you could

my room had a small kitchen unit with microwave, stove & kettle

had a kitchen area but there were no glasses for drinks etc

the added luxury of having a spa bath in our room made for a lovely treat after all the walking of a city break

there was a very small kitchen in the room with a refrigerator

but did wonder why our room (303) had a small tea kitchen that took up space in stead of a drawer maybe or closet to keep your belongings, since

the residence has the gym, 2 kitchens where you can cook, also a patio so you can chill outside with a nice view

the complimentary laundry service was a thoughtful and convenient addition

location, kitchen/laundry-room/gym-room/seminar-rooms

full kitchen on the main floor, and a very fancy lounge to hang out downstairs, there was even a gym and weight room

appreciated the laundry facility- so able to wash my travel clothes

the hotel is beautiful and comfortable (and in addition to looking great, the wifi and the a/c worked great, which isn't always the case (-)the wifi signal was bad. (-)telephone in the room, although we only needed it to enquire about the wifi, which was the only issue (-)wifi weak at times (-)the water pressure in the shower could be better and the wifi was sporadic (-)wifi wasn t great (-)couldn t get wifi, apparently it s intermittent but i had no luck over two days. (-)wifi needs to be more improved (-)no wifi connection. hot water takes a while. (-)poor sound insulation wifi didn t work

room service on a daily basis

easy check in and late check out

wifi.

threading very thinly, the wifi in the room wqs a bit slow at times.

the wifi was extremely slow, sometimes not even working.

are completely no wifi signals in my room at all which is very disappointed

wifi worked well, there is a mini fridge which was very useful

the room and bed were very comfortable with great ac and wifi

7-week spanish road trip breakfast food and service excellent lovely rooftop bar & terrance great wifi throughout valet

everyone was very helpful throughout our stay and promptly tended to all our needs, room service staff was also very attentive

50 euro surcharge per person for room service

we had to depart before breakfast and they made us up a to go breakfast box

wifi was faster than other european hotels that i have been at

for their customers needs with things like comfortable beds, plush towels, soap in the bathroom, wifi included

wifi bit slow

wifi was not working. the breakfast was very simple. i missed vegetables.

the room was nice and clean and the wifi was working well

wifi goes on and off a lot!

it had a tv and wifi

excellent wifi

very clean. good wifi. downtown location. check in staff were excellent and friendly.

wifi was working well

wifi was down for the whole hotel due to router issues

hotel is in a really exceptional location, the room is small but nice, wifi works well

wifi is a lie, fail to connect on both devices

wifi as advertised also no bar open as advertised because there were not many guests the food was

breakfast is good and personnel good

very friendly staff and excellent breakfast as well

perfect location to explore granada. great breakfast and very nice clean boutique hotel

rooms medium size with small balconies overlooking at a square with cafes& bars

free wifi and mini bar (no

room perfect,very clean and tidy breakfast good ,

not located in the attractive center but still ok, accessible by walk. has wifi.

we had to go back later for better explanation around wifi password and other things

wifi does not work well, when i was booking it said they have bathtub but there was only shower

comfortable bed an bedding . early check-in and late check out

friendly service & early check in

wifi was not very good

wifi didnt work at all

wifi was the strongest downstair, but ok in our apartment

didn t get the wifi password till the next morning and mobile signals were very weak

free wifi was advertised but unless you went to the hotel, there was no way of getting the code

they give us early check in

tv, wifi, air-condition works very well

our room was simple, but spacious and clean, with perfectly working ac and wifi

wifi didn t work on one of the days; electronic went out for a while one day

good wifi reception

location, wifi, cleanliness, leaniancy with checkout, communication.

wifi was slow and didn t work very well in our corner room

the wifi seemed slow but only a minor issue.

if is something to mentioned the slow wifi but it was not a real problem

wifi quite slow.

refurbished hotel, nice ambiance, very clean, well located, great wifi, tasty and fresh breakfast

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

breakfast, location, value fir money, screaming school kids

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

convenient quadruple room for a family with kids but advise that shower provides no privacy

breakfast perfectly acceptable

great location, clean, good breakfast, & friendly staff. good value for money.

right in the centre of granada, perfect location and the view from the rooftop pool was amazing

i thought the breakfast buffet was fine, but my husband wished there had been more vegetarian options

helped me with laundry service and booking tours for al hambra after all the tickets were sold out online

the mini bar is a little noisy

pity no bar was open in the hotel. probably becaus it was january.

early check in

no bar in hotel

really recommend 30 sec walking wine bar

the wifi was weak.

wifi is

free wifi

good wifi

convenient location. good lounge and bedroom and good wifi. polite staff on reception.

no place, problems with wifi, but pre-payed immediately

spacious rooms with good wifi connectivity

bed too hard wifi so slow i didn't bother using it

wifi speed was not the best in my room

had no wifi connection in our room

super clean and beautiful rooms, lobby, and bar area

hotel has the best location, bar none

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

the bar closed early so we used local bars

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were very good

wifi not good

wifi was great

free wifi was very slow

great service in the bar and restaurant particular y monica

great restaurant and bar area

great mini bar and tea making facilities :) comfortable king size bed with a great selection of pillows

gym doesn’t open until 10

on a side street, so nice and quiet at night; lovely garden with comfortable seating and bar service; spacious and comfortable room with all i needed, including a fabulous shower; and last

gym was tiny and dark, not a place you actually want to spend time

gym should add some fans and mats

parking onsite (€19) gym booked for hubby and i for 45min slot

spa and facilities

the staff, the rooms, the location, the gym and sauna area

nice spa service

the staff (adela, in the morning) solved a challenging frustrating situation- the spa area was not functional- she booked us any available slots for the spa area in the nearby

for apology from hotel they give us possibility to stay in hotel at the swimming pool 2 hours more than it was checkout

our room had excellent soundproofing, a refrigerator with a mini bar inside

the gym could be bigger and better.

small but comfortable and relaxing pool area on the rooftop

gymnasium was a bit of a let down, some equipment broken.

next, the wifi is useless in the rooms

- good price - perfect location to explore the city - clean - good wifi - modern room

good wifi

price and location are great. clean comfy and the wifi worked well.

no soap for sink, choppy wifi

could not get wifi except for a little while at start made life very difficult

wifi was a no-go for any video call.

wifi worked well, great location, ac was cold, staff super helpful

air con very good, wifi excellent

also good wifi

there’s a cute bar down the lane called st germain which was authentic granadian; handing out tapas for free with

fridge in the room would have been nice but the little bar served drinks at a reasonable price

small criticism was related to the pool, gym and outdoor area

the roof top area although small had a few chairs to relax and small plunge pool

excellent service, excellent facilities (daughter and her friend used the free gym in the evening) excellent accommodation and excellent staff

victoria was delightful managing the banos area and all the staff in the spa were great

very nice staff, good location, spa in the same building.

are backpacking and we got a great price that we treated ourselves to the spa on the basement and it was the most beautiful spa i’ve ever been to

also the spa was nice after walking all day and the massages we got were really nice

i very much enjoyed the spa (i paid €40 extra for use of the steam room, hot & cold pools & the half-hour massage (which

good wifi, parking by corte ingles

wifi location

no air conditioning in the room, had to sleep with the window open to the noisy streets below, no wifi, phone didn't work, is that enough

property, great location, breakfast was too expensive, wifi didn t work in breakfast

this hotel is amazing, it's really a breath of fresh air. wifi works great.

very generous room size for two adults and a pull out bed for two kids 5 and 7

the swimming pool area was a great retreat from the granada heat

great location, lovely room and nice with a small rooftop pool!

pool, bar etc and nice

no brainer choice if you have kids

doors weren’t the thickest ones so in the morning there we some people coming to the kitchen and talking so loud that we could hear everything very

the public kitchen is very nice and you can see the beautiful scenery outside through the large windows

were up graded to an apartment, and really appreciated the kitchen facilities, especially the kettle and fridge

kitchen lacked proper dishes for eating and utensils for

nice room with equipped kitchen, very friendly reception, it's a warm and good place to stay, good location, really

staff, location and the spa was incredible

location excellent staff excellent spa fabulous

a beautiful roof top area with bar that overlooked the alhambra great breakfast good location to all attractions and restaurants

room, really well equipped and with rooftop bar with views to the alhambra

shame that the spa costs extra...

pool on top of hotel. nice hotel gym. ac works. no noise. very helpfull staff. speaks english!

place was very kids friendly, helpful stuff offered us a baby cot and there was special baby chair in the

we couldn't have 2 rooms next to each other wirh kids

location is good, and friendly staff and the gym.

bar and pool (pool is only 90cm deep) perfect for relaxing in the sun

liked the kit for the kids

there's a relaxing steam room, and pool underground with a massage room and gym whilst on the roof there's a bar and comfy seating so you can chill with cocktails and watch

decent gym and nice to have the hammam (warm pool and small steam room)

was excellent fit visiting sights in grenada the rooftop bar was special with great views of alhambra and cathedral the breakfast was wonderful most of all

it also has a very good gym

spa has steam room, bath and massages available

the breakfast was lovely with plenty of choice

breakfast buffet

the breakfast

is outstanding, staff is outstanding, comfort is outstanding, location outstanding and breakfast is outstanding

the breakfast wasn’t great, but a reasonable price for what you get.

the pool is perfect for relaxing after a day of walking

terrace and pool excellent

rooftop bar and pool

” we asked for a late check out for the sake of our traveling schedule by 2 hours, same result

rooftop bar with the pool

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

the laundry service that we desperately needed wasn't working

no coffee in the hotel and no laundry facilities.

location great ,nice interior ,desk allowed us to get local laundry picked up .