the view from the rooftop bar was exceptional as the sun set over the alhambra it was a wonderful place to have a drink

location excellent staff excellent spa fabulous

staff, location and the spa was incredible

spa and massage was excellent

terrace bar was only open thursday-sunday, our night was a monday, did not spoil things though

the wifi was superslow. impossible to use.

good wifi and good staff

good wifi for getting my work video calls done

wifi reception very poor.

room has two balconies, one with alhambra view, fridge, tv, strong wifi

our room was great, especially the spa bath on the terrace

small criticism was related to the pool, gym and outdoor area

gym room could use an upgrade

the breakfast was wonderful

only unpleasant surprise was the size of the pool

the laundry service that we desperately needed wasn't working

no coffee in the hotel and no laundry facilities.

location great ,nice interior ,desk allowed us to get local laundry picked up .

roof top bar earned its reputation as the best in the city…and the view

the royal breakfast was great & also we cherished the hammam + spa area with the pool

good to chill out after a long day but would not be good if busy, plus a sauna and small gym

hotel, really welcoming staff, great rooftop bar and excellent breakfast (including the

spa has steam room, bath and massages available

staff are exceptionally helpful and organized and the opportunity to experience their spa a delightful option to include in your stay

also the spa was nice after walking all day and the massages we got were really nice

are backpacking and we got a great price that we treated ourselves to the spa on the basement and it was the most beautiful spa i’ve ever been to

very nice staff, good location, spa in the same building.

victoria was delightful managing the banos area and all the staff in the spa were great

wifi not good

free wifi was very slow

wifi was great

staff without exception from reception to valet parking to room service were of very high levels of professionalism and spoke very good english

in the evening hung up on me while trying to call to ask for menu for room service

the staff, the rooms, the location, the gym and sauna area

sauna and spa were under renovation. area has quite a few pickpocketers.

nice and modern (i would say “new”) fast wifi nice gym and sauna+steam room nice and well equipped room friendly staff breakfast was good enough at a

we booked a room with a pull-out sofa, which worked well for kids staying with parents

nice spa service

about this place is ideal location, comfort, friendly helpful staff, strong wifi, great comfortable beds

the wifi is a bit slow, and breakfast is not very varied.

wifi low signal

wifi coverage in rooms was very poor and kept posing the connection but worked fine if you sat in

from a problem with the wifi, everything else exceeded our expectations

wifi and breakfast was also okay

everything was great! wifi not super fast, but fast enough.

shower was good with plenty of hot water and the wifi worked well

wifi wasn't great, if you need wifi for business then have another option with you

excellent location. comfortable beds. free efficient wifi

good wifi, clean, helpful staff and spacious quiet room

the wifi was very slow

free wifi

wifi was a disaster and definitely needs to be updated

good breakfast

nice pool area

very minor things - not enough milk in the room for coffee (but accessible from breakfast bar) and shower door needed adjustment

the breakfast was sumptuous and more like a brunch

hotel is beautiful and full of character with nice rooms and furnishings and lovely bathrooms; breakfast in the intereor courtyard is super; walk out of the hotel and you can be at the alhambra

beautiful breakfast area and wonderful afternoon tea

- good price - perfect location to explore the city - clean - good wifi - modern room

no wifi in the rooms, although is advertised everywhere.

good wifi

price and location are great. clean comfy and the wifi worked well.

friendly staff, good location, wifi, clean room, comfortable bed and good value for money.

wifi was a bit hit and miss. rooms a bit dark.

wifi is

convenient location. good lounge and bedroom and good wifi. polite staff on reception.

wifi in my room didn't work, however i did get to change rooms the next day and all was fine from

good wifi

little bit noisy from the street as the bar downstairs works until late, but i am night owl so was absolutely

many restaurants nearby and a good tapas bar behind which unfortunately didn't open until 8

they provided a tea kettle and mini bar fridge that were very useful

the location is perfect, the whole hotel was spotlessly clean and very comfortable and the bar and restaurant are lovely

hotel with great restaurant and bar used by locals and tourists

wifi did not work the first few minutes when i arrived, but later was

location, staff and wifi

4) the wifi is free with great speed and connectivity

wifi sometimes cut in and out at night, and as with many older hotels in spain, you can hear some

wifi was a bit spotty.

loved the large bathroom with spa bath.

hotel well located and had all the facilities: bar and restaurant.

the jacuzzi/spa bath was amazing

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge also of the hotel reception

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant, it was quite noisy for a few hours in the night, however eventually quietened

wifi was not working. the breakfast was very simple. i missed vegetables.

wifi is good

good size room, wifi and ac

wifi bit slow

place has good wifi connection, lovely terrace on the rooftop and possibility to get a breakfast was very

the wifi was good and so was the aircon

really bad wifi. no hot water in the shower. tiny tiny room with small window. not clean enough.

location great. wifi worked well.

there was free coffee availabe and good wifi

wifi was weak and the cable channels were not

breakfast very tasty and varied

cleanliness, location , price , style , prices of mini bar are very reasonable

no bar or lounge to get a drink at the end of the evening

free wifi and mini bar (no

perfect location to explore granada. great breakfast and very nice clean boutique hotel

is a bit older, so creaking stairs inside the room made it hard to move around silently when kids were

our kids enjoyed a lot for staying in an old style palace and having a doublex room

in room laundry service was convenient and quick/

it was nice to have a laundry service -very reasonable price

spiral staircase upstairs room for kids

liked the kit for the kids

they give us early check in

air con very good, wifi excellent

could not get wifi except for a little while at start made life very difficult

wifi was a no-go for any video call.

wifi worked well, great location, ac was cold, staff super helpful

also good wifi

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

limited 5g reception in the room, but free wifi.

everything in the room worked very well: wifi, air conditioner, shower, etc

poor wifi

wifi wasn t very good from the upstairs room we were in had to use it in the main area of hotel

wifi didnt work at all

wifi was the strongest downstair, but ok in our apartment

didn t get the wifi password till the next morning and mobile signals were very weak

wifi was a bit slow at times.

free wifi was advertised but unless you went to the hotel, there was no way of getting the code

we had to go back later for better explanation around wifi password and other things

not located in the attractive center but still ok, accessible by walk. has wifi.

wifi does not work well, when i was booking it said they have bathtub but there was only shower

comfortable bed an bedding . early check-in and late check out

facilities like the kitchen, daily room cleaning, laundry room, and balcony spaces are all great bonuses, as are the large rooms (with lovely views

the residence has the gym, 2 kitchens where you can cook, also a patio so you can chill outside with a nice view

location, kitchen/laundry-room/gym-room/seminar-rooms

full kitchen on the main floor, and a very fancy lounge to hang out downstairs, there was even a gym and weight room

the complimentary laundry service was a thoughtful and convenient addition

the hotel is beautiful and comfortable (and in addition to looking great, the wifi and the a/c worked great, which isn't always the case (-)the wifi signal was bad. (-)telephone in the room, although we only needed it to enquire about the wifi, which was the only issue (-)wifi weak at times (-)the water pressure in the shower could be better and the wifi was sporadic (-)wifi wasn t great (-)couldn t get wifi, apparently it s intermittent but i had no luck over two days. (-)wifi needs to be more improved (-)no wifi connection. hot water takes a while. (-)poor sound insulation wifi didn t work

room service on a daily basis

7-week spanish road trip breakfast food and service excellent lovely rooftop bar & terrance great wifi throughout valet

the room and bed were very comfortable with great ac and wifi

nothing really i prefer a buffet breakfast but the food was good

central location, valet parking, lovely bar and restaurant, very comfortable beds, really helpful

the luxury of the kids having their own bedroom and bathroom was perfection

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

wifi didn t work at all

because the wifi was dreadful

wifi hardly worked at all in our room.

excellent wifi

reception staff was friendly and helpful, the room was quiet, clean, and comfortable, wifi was great, and the location is perfect for seeing granada

first room on the ground floor onto the internal patio was nice, but the kitchen was abysmal, there was a fridge, kettle & coffee machine but not a bit of crockery or

the tap in the kitchen is like an impact drill and the upper neighbours walking sounds down like rumble

can have an update in the kitchen , dishwasher was not working

accommodation has no kitchen facilities, at all

fully functional kitchen with tea and coffee supplies

stated as 4 star but no internal room service, over 60 channels on the tv but all spanish, no bar or food services other than breakfast

pity no bar was open in the hotel. probably becaus it was january.

really recommend 30 sec walking wine bar

no bar in hotel

early check in

the wifi was extremely slow, sometimes not even working.

slow wifi

wifi never worked so it was hard for us to book things for our future plans

wifi for our room was not very strong and our room was big enough to have a comfy chair included in

wifi worked well, there is a mini fridge which was very useful

the spa room was not as warm as it should be and needed a lock on the door

new tech and it’s great but they skipped a lot like beds they lied on their photos there’s no pool you have to pay 50$ to access it and booking

families with screaming kids and babies to listen to all night

had a stopover for one very hot day and very much enjoyed the pool

i wish i could have stayed for a longer time to use the gaming space and spa - but it gonna happen probably next time

rooftop bar is really really nice too

also antonio in roof bar was great

the rooftop bar with the views was stunning (also the bar staff was nice)

great location, comfortable beds, big room and bathroom, lovely bar on the rooftop

people working there are very nice and the rooftop bar is a nice addition

think the room should have had glasses as it had a tiny kitchen with nothing other than coffee cups but otherwise everything was spot on

my room had a small kitchen unit with microwave, stove & kettle

great room that even has a small kitchen, great design, eveything comfrtable and clean, in a great location, good service

there was a small kitchenette with a 2 ring electric hob but no saucepans to cook in

had 2 spacious rooms with a separate living room area and kitchen something we didn't expect

nice to have a kettle in the room, there is also a communal kitchen upstairs

the location except for the fact that getting anywhere close to it with the car - to drop off the kids with the suitcase - was a disaster

doors weren’t the thickest ones so in the morning there we some people coming to the kitchen and talking so loud that we could hear everything very

really like this place, i was traveling with two kids, so the apartment was just for us, huge and comfortable

equipped kitchen, great view from the kitchen, nice atmospfere

great breakfast, the rooftop views spectacular

right in the centre of granada, perfect location and the view from the rooftop pool was amazing

location, helpful staff, great breakfast (including gluten free options)

the facilities were great and the pool area on the rooftop was a great bonus

the pool area located on the rooftop is extremely hot in the sun.

easy check in and late check out

friendly service & early check in

breakfast was well cooked with a wide range

brilliant location, great breakfast, large bedrooms, very clean. helpful staff.

the breakfast

is outstanding, staff is outstanding, comfort is outstanding, location outstanding and breakfast is outstanding

breakfast buffet

wifi didn t work on one of the days; electronic went out for a while one day

good wifi

tv, wifi, air-condition works very well

location, free wifi, very friendly staff, spotless, airco, double glazing so quiet.

clean, comfy room with great wifi and a fridge

hotel has the best location, bar none

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were very good

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

has in the room nespresso, and a mini bar (so you have a little fridge)

i have not manage to use coffee maker but the coffee in bar was likely much much better.

the reception the signal was ok, maybe it was only my room)

wifi signal wasn't great in my room, the signal would drop

the tv worked great, as did the free wifi

the wifi was weak

wifi was very fast

the only issue is that the wifi was pretty weak in the room (the mobile network is also weak) (+) really good wifi which managed to cope with backing up all my 100s of photos and videos of granada (-)wifi was very weak (+)good wifi connection, comfortable beds (+) beds are comfortable, room safe is available, wifi was good and freely available

breakfast was very good value and plenty of choice

breakfast was great but the breakfast we took to go to malaga airport was appalling- fruit bruised,

there's no cocktail bar as advertised on the booking

nice location for all the sights. great local bar candella close by.

wifi was good and the room very

wifi was very erratic

didn t have wifi in my room for the first day and it didn t get fixed till second day so a little annoying

wifi was slow and didn t work very well in our corner room

refurbished hotel, nice ambiance, very clean, well located, great wifi, tasty and fresh breakfast

the wifi was awful

room was very comfortable, big beautiful bathroom wifi working very well very nice

no air conditioning in the room, had to sleep with the window open to the noisy streets below, no wifi, phone didn't work, is that enough

this hotel is amazing, it's really a breath of fresh air. wifi works great.

property, great location, breakfast was too expensive, wifi didn t work in breakfast

we had a 2 bedroom appartment with kitchen which was good for our family (we had originally booked a bigger one but it was not ready

the photo of the map shows the location of a bar opposite the hotel

large room with shared kitchen and lounge shared with 2 other rooms

was able to cook a couple of meals in the kitchen and everything worked out great

noisy at night with bar located below very poor wifi signal

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

breakfast, location, value fir money, screaming school kids

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

convenient quadruple room for a family with kids but advise that shower provides no privacy

very clean. good wifi. downtown location. check in staff were excellent and friendly.

), air-conditioning, wifi, flat tv-set, lift, electronic safe and - which i particularly liked - a small fridge in the

wifi goes on and off a lot!

wifi was strong

it had a tv and wifi

hotel is in a really exceptional location, the room is small but nice, wifi works well

wifi as advertised also no bar open as advertised because there were not many guests the food was

wifi was down for the whole hotel due to router issues

wifi is a lie, fail to connect on both devices

perhaps more selection at breakfast. our room was a bit small, no temp control.

the location was very good, especially if you are visiting the city with kids.

spa bath and balcony were a wow as expected

the bathroom has spa shower which was great after a long walk

non the less, & the towels were well worn, but plentiful & were needed as the shower was over the spa bath and tended to get to the floor

our second stay, we got the room with the spa bath and it has a huge bathroom, really nice

maybe a few more lounge chairs around the pool area.

the swimming pool area was a great retreat from the granada heat

the coffee / bar patio was very welcoming

very generous room size for two adults and a pull out bed for two kids 5 and 7

rooftop plunge pool and terrace was small but really comfortable and great for cooling off and resting after

room with super comfortable beds, quiet location, great water pressure for showers, free wifi, air conditioning, friendly and helpful

wifi was poor with no internet connection

did not tell us about hotel patio, didn t tell us wifi info, didn t bother to return our passports right away

air conditioning in our room didnt work well. wifi was weak signal.

did not have wifi - only dislike

manolo at reception and the bar was fantastic - keeping our daughter entertained while we waited to leave for our train

just a small choice for breakfast.

staff, as ever, were excellent - from the bar staff, the waiter at breakfast, the reception staff, cleaning staff, and the garage man

lobby and the bar area of the hotel have been modernised

cooked breakfast was not hot enough,m but overall breakfast was very good with plenty of choice

have to pay extra to use gym (8 euros/day for an extremely small and basic gym) and pool facilities (25 to 35 euros)

we did not use the spa or gym so we cannot say, but remember that the spa is not included and this time was around 14 euros

and a well-equipped gym

having a spa is huge added value and also great restaurant downstairs

it was friendly and very comfortable, with a spa onsite which we did not have time to use

wifi in our room,idid mention this on the first night the second morning / evening and night, had

wifi is super slow through the property and in some places, included our first room in the basement

wifi does not work very well

bad wifi and clunky room keys

the wifi was also down the entire time

wifi is just bad and annoying

wifi was erratic and not fast

wifi signal in room not stable.

wifi wasn't great.

wifi is very slow

beautiful rooftop bar that had amazing views of the city

the gym was well equipped and the rooftop pool was a great addition as well

gym got all the equipment for a basic but full work out

i tried breakfast, great varieties of everything (eggs, meats, breads, fruit, drinks) it has gym and pool on the roof with bar and dining

amused and clearly couldn't have swum anyway in such a small pool (but it would be ok for small kids) when some eventually got out, we could have squeezed in but were wondering about hygiene with

very helpful staff on reception,in the restaurant, at the bar and room attendant.

location seems to me safe and can go with kids as well

single beds were forced in one room, no room to walk for 2 adults and 2 kids

nice bar in lobby

was coach loads of school kids on skiing trips when we were there , so meal times were a bit chaotic

wifi was a bit sketchy, kept dropping the connection

wifi was dysfunctional, but at such a historic property, who really cares?

wifi access was great

location right inside the grounds of the alhambra free wifi lovely decor, large well equipped bathroom & comfortable bed adjustable radiators in the room

poor wifi on top floor, excellent in lounge

wifi was not perfect near the window in the room.

no wifi reception in our room, also not via the tv...

wifi connection sucks

wifi was good

the only flaw in the hotel was my room had absolutely no wifi

excellent wifi, very spacious room, comfortable beds, parking at the location, nice inside view

will be perfect if the wifi signal is stronger and secured

room with beautiful balcony, very strong wifi , within walking distance to a mall and also to most historical

wifi on the top floor wasnt very strong.

wifi didn't connect right away

next to alhambra very good in house restaurant very helpful and efficient front desk excellent wifi

the extra 25% charge on room service from the already exorbitant cost of eating in the restaurant and cafeteria

alhambra: with entry to the generalife and carlos v included as part of the booking and a terrace bar overlooking the generalife

the first night, we ordered food from room service

lighting in the indoor bar area and lounge could be improved - when it was raining and the outside bar was closed, you

the wifi.

slow wifi

the wifi was very slow.

wifi was terrible in the rooms

was fine except the free wifi, it was not working well and if you wanted a faster speed, you would have to pay

the basic wifi wasn't great but the guy at reception sorted out a different connection

wifi also ok

only two drawbacks were poor slow wifi and the unstable beds

staff, nice big and quiet room , good air-conditioning and wifi, comfortable bed and

the wifi was not the best in our room, but worked fine in the lobby.

nice shower that worked well with plenty of hot water. the wifi was strong.

wifi is so bad and the room is quite old which does not look like photo and no place to put stuff

hotel was super clean and tidy comfortable with excellent hot water and wifi, it s the staff that made the difference though

wifi didn t work for us on any devices we tried sadly.

safe to lock belongings and great wifi

wifi was very patchy on the third floor

rust in the bathtub, damaged ceiling) wifi was very weak the room was hot, and didn t have air conditioning as not available in

wifi wasn't very good as it only worked if you were in the bathroom

wifi spotty

the wifi basically didn t work in the room

good hotel in prime location with a nice bar and terrace.

perfect location.lovely bar which serves good tapas.would definitely stay again.

friendly, professional bar and restaurant staff and good food,well presented and prepared and excellent wines

lots of bars/cafés close by

tram from bus station or train station leaves you 50 metres from your hotel spacious room lounge bar in hotel services good food till 11 pm ideal if you arrive late staff at reception good english

spa is too small and needs a bit of investment plus i recommend make with bookings is max 2 people

breakfast plentiful but the hot food was not very hot

my kids were in other rooms which were ok

walk, staff are very friendly and helpful, great rooftop terrace with splash pool, there’s a gym and jacuzzi plus sauna, i booked half board, food was fine good choice for breakfast, dinner a

jose , the hotel bar staff has excellent customer

bliss to cool off in the rooftop pool

very pleasant stay. great breakfast.

the roof top pool had all amenities toilets, sun beds ,first aid point , brilliant for couples to families

staff were great and friendly, particularly with kids

room, great breakfast (cold and warm) and car parking nearby city center for very good price

wifi fluctuation during night

strong wifi

free and fast wifi

the tv wifi was a bit rubbish but not here to watch tv

location to visit alhambra comfortable and very well equipped room excellent wifi extensive

very helpful and friendly staff. plenty of choice for breakfast. excellent shower!

great location. very helpful staff. liked having breakfast included.

nice hotel,, good breakfast, location location.

small bar just outside so it made up for not having a hotel bar

the hotel was only a 5 min walk into the city centre and there was a lovely bar right next to the hotel

wifi is not good

for a 4 star hotel the breakfast was quite poor and the wifi was rubbish.

very nice hotel - modern, renovated, clean, with very comfortable bed, selection of pillows, good wifi, spaciousbathroom, good ac

the bed was very comfortable the bar staff were excellent the cossiants were good

the beds were very comfy and it was luxury for the kids to have single beds to sleep on rather than a sofa bed in a family room

breakfast and gym was good but rooms are from last century and i dont ment here of the best side of last century

we booked and early check in and our room was ready upon arrival

everything was great - the staff, food, the room. i loved the bar on the roof too!

place was very kids friendly, helpful stuff offered us a baby cot and there was special baby chair in the

super friendly staff, jose in the roof terrace bar was a superb host