the pool

the hotel offers a tasty and varied mexican breakfast on a complimentary basis, and i enjoyed it very much

good breakfast, wonderful pool, clean rooms.

breakfast

i didn’t take breakfast.

adults only pool where children come to swim and the staff do nothing to stop it

one bad experience was at the pool area

the facilities were great (pools, restaurants, overall atmosphere

very clean, lots of restorants that are included in the price. very good swimming pool.

adults only pool where children come to swim and the staff do nothing to stop it

sun & road noise was too much, we requested to move to the opposite side to see the back garden & pool, which was much better

pool was good

the swimming pool was

cost value of the stay, including the pool wich was amazing, super comfortable and big beds, the staff is super friendly and helpful,

and big beds, the staff is super friendly and helpful, they cleaned the room everyday plus the parking despite not being huge there's a way to park

the swimming pool is really good the facilities are always clean and the staff is friendly

unfortunately if attending anarchapulco there is very little chance of using the tiny pool which is only open 10-9 if i remember rightly

pool

simple, but was good, close to markets, good air conditioner, good tv and pool

was oddly included for only one bed in our double room, and last year when we had two beds by the pool, no breakfast was offered

the room has everything you need! there is a small pool

that the didn t do the welcoming tour with the mezcal drink and they also failed to provide the wifi password

wifi signal wasn't available in my room, but there were so many very comfortable and peaceful nooks

wifi not always reliable from our room.

wifi connection was good as long as i wasn't in my room; however, i had a beautiful and private

that the didn t do the welcoming tour with the mezcal drink and they also failed to provide the wifi password

wish the shuttle could have taken us to the airport on the half-hour, surely it wasn't being used for

it has a restaurant and small outdoor pool with sun deck and bar service

menu room service only in spanish

large pool was so hot it felt like a jacuzzi

we were under the impression that the hotel had an airport shuttle so we could use that to get to the hotel, but we found out it was only for return trips to

the pool was nice for all the kids

about this place is location, twenty minute walk to princesa imperial and every room comes with a parking space great for those with a

pool bar service slow

the pool was very clean, they have 4 pools which is so nice to swim

per covid protocol couldn't keep pool open till 11pm and no alcohol after six pm.

for children, a restaurant with a late night services (in the restaurant) and a late night bar

then let your figure out everything else (where the towels are, the restaurant opening times, the gym, spa, etc)

beautiful pool area

it's in a gated community and the parking is very secure that was a plus the only clothes

there was no bar service at the beach but understandable as we went in low season

could check in earlier the fact that the hotel is on the beach spa treatment (not space tho) design

is a great golf turtle dunes at 1km for the clients of this hotel

i enjoyed the pool, the room and the espectacular beach.

service very slow and food from the pool restaurant totally average the bar is pretty average just two tvs and never live music tabachines is the only restaurant option

great location and an amazing pool area. the staff was lovely.

at the view restaurant could be better - the food took way too long to arrive (at the pool it was awesome)

with a spectacular view, but it also goes down to a lovely part of beach with a nice swimming pool area

lots of stairs and lift for kids

the fact that there was no music at the pool made it very quiet and restful - awesome!

is beautiful, the beachfront fabolous, the pool wonderful, food, not so bad

stay here only if you are a big fan of golf, other than that is pretty expensive

it’s like a pool

for the lesser fit people who have a hard time coming up and down the stairs - the swimming pool is very small and the area always quite crowded

to the private beach 24hrs access to pool till 12 pm very safe exelent to park your vihicle right location beach super clean

not suitable for all, but great moment - the staff did our laundry really nicely just against tipping - the price is really unbelievable with such a view and

the pool and beach were closed at 6pm because of covid

great spa massages and adequate gym

breakfast could be better

nice sense of space in the villas with good views, high ceilings and all the creature comforts

temperature of our pool was too hot and the air conditioning wasn't working as good as it

that could improve in breakfast: better bacon (it was crispy but very low quality), better coffee, better bread, better

breakfast is not included

room service could be better and maybe an umbrella to cover the sun in the private pool.

bell boys cleaned our car, efficient restaurant service, got our room early (11:00am) and had a late check out (2pm) at no extra cost

best breakfast menu i have ever experienced in acapulco

buffet breakfast instead of existing menu type would fit better for this hotel

staff accommodated our request for late check out for 1 pm instead of noontime

pool drinks quality are good enough stinky pool's water (smells bad) kid's pool was dirty italian

i liked the beach for the location, the pool and bar was great too

the food at the pool snack bar was rated lower that what you would find at an oxxo

spa, gym, cleanness

view, which was outlined in the reservation) also they came up with an extra charge for one of my kids which wasn't outlined in the booking reservation

pool, breakfast

swimming pool,beach view,coffee,room service

pool, breakfast

good breakfast

the breakfast was very good - much better than i expected

the dirty pool

the pool was very dirty and dusty but it is the fault of the building maintenance and not the person

it was nice but need have the pool clean

pool area was nice, room was clean and comfortable and staff were very helpful

the bar tender was very nice (alejandro)

i like the pool for sure so clean

everything. top facilities for the price. amazing pool and fantastic staff

had to keep paying bar for drinks rather than put them on bill - infuriating

nice small hotel, nice beach , clean pool, they allow dogsud83dudc4d nice prices

nice pool and beach, quiet with friendly staff

pool, beach and grass gardens are quite nice

friendly and helpful employees, the hotel has a lot of activity for children inside and outside, pool has also water attraction for child

arrived after a busy weekend and the pool looked like it was heavily used and not very clean

breakfast was great, dinner/lunch options varied and staff was great.

room ammenities excelent conditions, good location, nice beach area, loved their pool

for breakfast was too long on sunday, less activities for kids - would be great to have kids club or

buffet breakfast. good sea view.

great breakfast and restaurant staff

i didn’t have any breakfast there this time but i had in the past and was alright

the pool and the area around the pool are very inviting

spectacular views, good location, nice pools.

the pool, and the hotel but i think they have to restyle a lot of things

pool was great and small beach too

the food and drinks at the pool bar is not very good, and a bit pricy

the pool and the view

wifi is very sporadic

understaffed- took 1:15 minutes just to check in; ac not working in 2-3 rooms i had reserved , wifi very slow, i got doble charged at the pool restaurant and staff was not very helpful fixing

d price)

big pool, good wifi

wifi was fast

pool doesnt feel too clean (the one in ground floor)

swimming pool on the third floor

it was the best experience we ever had,nice view,private pool that makes it more amazing

swimming pool it's very nice and the hotel it's close to the ocean

and even though our balcony only overlooked the pool it was a

wifi internet all around the hotel zone the same

hotel is great, room 2128 was as described, fabulous view, 3 balconies, big bed, good wifi and hot water

there is no orientation for wifi, towel services, and explanation about our rate

free wifi worked great everywhere on the property

oor 22) was the best thing

an email letting them know of our arrival time and they asked for a deposit for the tv remote and pool towels and when we were leaving apparently they couldn't find my deposit

pool was under repairs & not available room needed work & a good cleaning lock box was broken

loved how close my room was to the pool, and how centrally located the hotel was to the beach

the small pool will have like 50 people in it, there are 45min long lines for check-in and check-out, etc

pool bar and bartenders

the kids club is basic

i like the view from my room. it was fantastic. the breakfast was good.

very small swiming pool for adult people

didn't use the pool but it looked nice and quite clean

we were 2 people and the room was comfortable with all the amenities. nice swimming pool!

the pool was out of use which is fine but maybe don't expect to get full price for it the hotel

nice pool area, fast check in/out

place has a lot of rooms near the pool with little balconies—they look charming

location was good, pool facilities

the swimming pool was scary

the swimming pool

pool was open till late

free gated parking

fantastic view. pool area is great!

strong wifi connection and good air conditioning, small pool on the roof

the rooftop pool is great, the hotel has a good location and the rooms are affordable.

swimming pool needs a clean immediately and topped up with water!

a swimming pool and a terrace were fine.

if someone is playing billiards on the ground floor at night or having an alcoholic party by the pool, you will not be able to sleep because there is no sound insulation

acapulco bay and la quebrada - the rooms are nice, the bed was comfortable, and the courtyard and pool are very pleasant and

the pool was nice and it was handy to have parking

location some 100m from the zocalo, nice shady patio and a small pool, colonial style decoration, efficient air-con, a helpful owner and friendly staff, an overall