acapulco bay and la quebrada - the rooms are nice, the bed was comfortable, and the courtyard and pool are very pleasant and

the pool was nice and it was handy to have parking

location some 100m from the zocalo, nice shady patio and a small pool, colonial style decoration, efficient air-con, a helpful owner and friendly staff, an overall

the rooftop pool is great, the hotel has a good location and the rooms are affordable.

swimming pool needs a clean immediately and topped up with water!

strong wifi connection and good air conditioning, small pool on the roof

a swimming pool and a terrace were fine.

if someone is playing billiards on the ground floor at night or having an alcoholic party by the pool, you will not be able to sleep because there is no sound insulation

the tree next to the swimming pool is beautiful and gives good shade.

liked the fact that there's a swimming pool for kids and the room was not bad but was pretty small

value for money & a pool

there is a pool at the front in the car park area

pool was also very clean which isn't always the case in mexico

location was good, pool facilities

the swimming pool was scary

the swimming pool

didn't use the pool but it looked nice and quite clean

place has a lot of rooms near the pool with little balconies—they look charming

the pool was out of use which is fine but maybe don't expect to get full price for it the hotel

we were 2 people and the room was comfortable with all the amenities. nice swimming pool!

nice pool area, fast check in/out

pool was open till late

free gated parking

fantastic view. pool area is great!

management, poor organization, dish-ware cleanliness, pool and bathroom towels in very bad

i like the view from my room. it was fantastic. the breakfast was good.

i cannot complain about bar tender, they were doing a great job

pool bar and bartenders

kids pool with rusted screws

free wifi worked great everywhere on the property

wifi internet all around the hotel zone the same

there is no orientation for wifi, towel services, and explanation about our rate

hotel is great, room 2128 was as described, fabulous view, 3 balconies, big bed, good wifi and hot water

- diving it's supposed to be prohibited when you're by the pool(s), but kids do it anyways

an email letting them know of our arrival time and they asked for a deposit for the tv remote and pool towels and when we were leaving apparently they couldn't find my deposit

pool was under repairs & not available room needed work & a good cleaning lock box was broken

loved how close my room was to the pool, and how centrally located the hotel was to the beach

understaffed- took 1:15 minutes just to check in; ac not working in 2-3 rooms i had reserved , wifi very slow, i got doble charged at the pool restaurant and staff was not very helpful fixing

wifi is very sporadic

wifi is pretty bad, everywhere

hotel lots of swimming pool areas great facilities good wifi never went down once in a

wifi was fast

swimming pool it's very nice and the hotel it's close to the ocean

and even though our balcony only overlooked the pool it was a really nice view

spacious room , good pool , but took 3 days to get the tv tuned , clean convienient location

and even though our balcony only overlooked the pool it was a

pool doesnt feel too clean (the one in ground floor)

the pool and the view

pool hours

pool and the access to the beach

the food and drinks at the pool bar is not very good, and a bit pricy

spectacular views, good location, nice pools.

i didn’t have any breakfast there this time but i had in the past and was alright

elevator has problem,one pool was off,the swimming pool smell urine, poor breakfast, its a bad old hotel

breakfast was good

for breakfast was too long on sunday, less activities for kids - would be great to have kids club or

i also had 2 family members who live in acapulco drop off my kids at the hotel since i was unable to at the moment, the plan was for my family members to walk

the pool and the area around the pool are very inviting

the view, the pool, the room

the pool is dirty and waters are cloudy, at night there is no proper lighting, no sitting around the

the view of the sea is very nice, the pool very beautiful with a view of the sea.

biggest asset is the beach which is perfect for kids since it is not very deep so small kids can enjoy being perfectly safe , water is crystal

i liked the beach for the location, the pool and bar was great too

many places for the kids to have fun, as well as fun activities all day long

kids pool vicente at bar hugo at pool

adult pool/bar was full of kids with even some kids sitting at the bar

breakfast was great, dinner/lunch options varied and staff was great.

it was nice but need have the pool clean

the dirty pool

the pool was very dirty and dusty but it is the fault of the building maintenance and not the person

near elevator were noisy and pool was overcrowded on the weekend

great location. good breakfast. good value.

nice breakfast, swimming pool and a corporate towel even after the check-out are just a cherry on a top

located, bank across the street, close to walmart and taxi stop, nice pool, beach a block behind

nice breakfast, swimming pool and a corporate towel even after the check-out are just a cherry on a top of it all

found the pool side and communal area music a little disturbing, but realized this is a mexican thing and

room service could be better and maybe an umbrella to cover the sun in the private pool.

origen has truthfully good food quality, although the breakfast restaurant is capable of bringing you hot temperature strawberries and fruits along with

buffet breakfast instead of existing menu type would fit better for this hotel

room service could be better and maybe an umbrella to cover the sun in the private pool.

coconuts on arrival, lovely layout and pool, good food and cocktails

we had the possibility to wait at the bar on the pool, but they didn't offer a free coffee or anything for the delay

had to keep paying bar for drinks rather than put them on bill - infuriating

nice pool and lovely staff

everything. top facilities for the price. amazing pool and fantastic staff

staff accommodated our request for late check out for 1 pm instead of noontime

no access to the bar fridge (had to ask for a key at reception like it was a 1star hotel) need a taxi to access

the pool and beach were closed at 6pm because of covid

everything the pool the beach

for the lesser fit people who have a hard time coming up and down the stairs - the swimming pool is very small and the area always quite crowded

the beach, swimming pool are great. quiet. nice view !

breakfast could be better

much preferred the atmosphere of the top communal pool and the lounge area menu

nice sense of space in the villas with good views, high ceilings and all the creature comforts

temperature of our pool was too hot and the air conditioning wasn't working as good as it

small pool at the villa was wonderful

they probably try their best there are places they could improve mainly food chapter, silence, pool area definitely need a revamp and a new cleaning routine ( black fungus between tiles is not a

private beach. beautiful outside pool. best tacos at the pool restaurant.

lots of stairs and lift for kids

pool was almost empty and good for spending time

pool service excellent

dirty pool

very friendly staff nice gardens and pool

parking onsite was handy and the location was safe

we didn't use the pool as wasn't sure if it was cleaned out or not

the hotel does not have a nice and inviting bar for the evening

is a great golf turtle dunes at 1km for the clients of this hotel

i enjoyed the pool, the room and the espectacular beach.

very many waiters were stationed around the pool, so we had to wait a long time to order any food or beverage

service/ restaurant / bar stop working at 23:00

beautiful pool area

it's in a gated community and the parking is very secure that was a plus the only clothes

the pool was very clean, they have 4 pools which is so nice to swim

then let your figure out everything else (where the towels are, the restaurant opening times, the gym, spa, etc)

in desk clerk misinformed us about time of bar closing

pool side and view

beach bar service is very good

about this place is location, twenty minute walk to princesa imperial and every room comes with a parking space great for those with a

the pool was nice for all the kids

bonus was the bikes that we took daily - once to barra de coyuca and then to pie de la cuesta

's only one room that designed for 2 persons) window

more of on demand cons room is not a pool view, just over looks small water pond

the pool is exactly what you need after a hot day on the beach and/or exploring

it has a restaurant and small outdoor pool with sun deck and bar service

large pool was so hot it felt like a jacuzzi

we were under the impression that the hotel had an airport shuttle so we could use that to get to the hotel, but we found out it was only for return trips to

wish the shuttle could have taken us to the airport on the half-hour, surely it wasn't being used for

pool was okay

parking is spacious but entrance to the parking is very tight

friendly, kind and caring employees, impeccably clean, free parking and beautiful views

the pool is also very nice size for the facilities and the shaded area on the beach was excellent

i don't mind dogs, however i do mind them in the pool, around my food and sleeping beside my beach chair

is well located on beach front ; access to the beach ; nice swimming pool for relaxing they receive pets

simple, but was good, close to markets, good air conditioner, good tv and pool

unfortunately if attending anarchapulco there is very little chance of using the tiny pool which is only open 10-9 if i remember rightly

pool

was oddly included for only one bed in our double room, and last year when we had two beds by the pool, no breakfast was offered

the room has everything you need! there is a small pool

and big beds, the staff is super friendly and helpful, they cleaned the room everyday plus the parking despite not being huge there's a way to park

the swimming pool is really good the facilities are always clean and the staff is friendly

cost value of the stay, including the pool wich was amazing, super comfortable and big beds, the staff is super friendly and helpful,

the swimming pool was

sun & road noise was too much, we requested to move to the opposite side to see the back garden & pool, which was much better

pool was good