i would definitely stay here as opposed to the ixpanpajul hotel because of the pool

right at the laguna serves delicious food, the rooms are clean and spacious and we enjoyed the pool area

delicious food and courteous restaurant staff guacamaya crocodile iguanas laundry service

the shower water to be lukewarm, make sure that you do the laundry somewhere else as the prices are high, and communicate with the hotel about your arrival

the rooms are of a high standard and the restaurant and bar are excellent

i also likes the little bar of soap that they provided

were so soft, they had everything you need in the rooms, 24hr security and safe enclosed parking

hotel with pool for family with small kids

expectations across the board, great pool area, really good location, super comfortable and best of all the staff are wonderful

good location, clean and fantastic pool area.

room was great, pool was great , staff very friendly and super helpful

the staff are friendly and helpful. the pool and garden area are well maintained.1

the wifi was really bad and we could barely load anythihng

staff were helpful, wifi worked well, it was extremely clean

terrible wifi

the wifi is also super spotty which made working from the room impossible

wifi was nonexistent in our room but not too bad downstairs in the restaurant but there was clearly

great breakfast, and especially the fresh fruits! wonderful staff!

great breakfast

breakfast was delicious and colorful

breakfast

was very nice and welcoming, let us do an early check in

bed comfortable, ac and wifi good

wifi is decent

price, air conditioned room, good wifi and excellent location

the wifi worked well in the room too

hotel was great - in a perfect location in flores near everything and with good wifi

wifi functional

had issues with wifi and fd helped right away.

price extremely reasonable and very good wifi

the a/c and wifi

very clean wifi was good nice views

the complimentary breakfast menu should have one more option. not only what was offered.

all night, front desk charged us despite already paying agoda, front desk offered us coffee at breakfast then asked for money

there is no free shuttle, we had to pay; the gym is not working, all 3 machines there are not working, there is just

is no airport shuttle even though one is listed on here

breakfast was terrible (you are only allowed a set breakfast of dry pancakes if included in your

wifi in the room is advertised

the wifi sucks,we barely had internet access while in our room,we had to stay in the waiting area

wifi was unusable

rrible) almost 0 english spoken in the whole place

wifi virtually non existing. safe in room had no key.

the wifi worked well. i thought the price is good. but now i know it was too high.

very weak, intermittent wifi, no hot shower

great location. bars and restaurants around but still quiet. rooms are clean. wifi works great.

good wifi in the room

air conditioning, wifi and location

wifi didn t work well at the rooms, there wasn t a safe in the room, there was no place to hang

xt time

wifi very weak in the room. outside it was working .

wifi could be better for that room.

no wifi in the rooms but strong in the lobby and the restaurant.

location, clean, friendly staff, view from bar and lounge is awesome

were kiddos that monopolized the pool ud83dude04 def not the hotels fault but you seriously couldn’t even be by the pool at one

great location , great breakfast

the breakfast was great and had plenty of options! also, loved the pool area and sunset views!

after all that walking, i cooled off in their pool until my room was ready

breakfast could be better for the price.

perfect location in front of the lake , late check out, clean rooms

it has also shuttle service to and from the airport

location and included breakfast in hotel petén

breakfast is being served in the hotel next door with view of the lake

the wifi was in and out. but i mean i could also survive without it for a while ;)

the wifi was weak in the room but still worked ok and worked pretty well in the public areas

the wifi wasn't that strong and the walls are paper thin so you can hear everything.

st century problems) the wifi is not great in the rooms

and

wifi does not works everywhere

wifi is fantastic

location is fine and wifi works well

the wifi didn't work in our room

the wifi didn't work in the room and the tv channels were fuzzy and one english channel only.

wifi was terrible

and they let us check in at 6am

very clean. very central. great views. desk for working!!! fast wifi. best hot showers.

didn t ask, so would

wifi worked great during my entire stay

i really liked the late check out which allowed us to spend the morning in a kayak on the lake before grabbing a

central location, very clean, great air con, free airport shuttle for 3+ nights

roof top terrace, sunsets from the bar spectacular

free shuttle to the airport on our departure

were not informed that we can get a shuttle to the airport we took tuk tuk whilst other guest got

wifi not so

wifi wasn't that great at times and i brought it to their attention, but it seems they did not do

while the wifi was good in the room, it didn't seem to reach the roof top terrace

wifi is a bit hit and miss

it has good wifi, does offer free water

arrived early had arranged for early check in

bar on the rooftop

was a bar upstairs and a speaker with loud music just above my room

great views from room, close to evening food market and early check in was very appreciated

rooftop bar with great views

the hotel is right by the water and has a bar and resto on the top floor

good wifi, great location, comfy room.

wifi a bit slow

i cancelled another booking on the island of flores because i compared the reviews about wifi, and this one did not have any negative reviews about the wifi

wifi a bit patchy but overall pretty good

wifi was not working a lot

wifi and ac 10/10 working really well

were so thankful to be staying at luciernagas where we could float and relax in the lake or the pool instead of in flores itself where the heat was quite oppressive

swimming pool was small but luckily we enjoyed swimming in the lake

no gym. the pool was freezing and underwhelming.

the pool

good wifi complimentary water attentive staff quiet cabins very good reception staff

rooms and bathroom are state of the art good wifi

special saludos to bolontiku managers percy & mariela and bar staff nelson & shirley

given our spanish was very poor - the food at the hotel is really good, nice touch preparing the breakfast boxes too when we had early departures from the hotel - good drinks options too

clean and relaxing part of the lake with direct water access and comfortable beds around the pool