poor breakfast service

the buffet breakfast was good

the wifi poor, the breakfast included very bad,

breakfast was poor, plate of fruit and 1 small piece of sweet bread each - we left hungry

breakfast was great. the location was perfect. facilities were very clean

location for my stay, helpful and friendly staff, very clean, smart tv you can cast to, hotel gym

late entry to my room and no complimentary breakfast

breakfast was good

breakfast not so good

breakfast wonderful, staff is pretty nice, building beautiful, rooms beautiful as well, clean, air

central location, fair price, included continental breakfast.

breakfast with plastic dishes

good location and good breakfast

i also enjoyed the delicious breakfast they provided

comfortable beds and good breakfast.

great value for the price. quiet , comfortable , parking , safe area.

room was fresh and clean and modern - it had a full-sized refrigerator and 2 stove burners, all kitchen utensils and dishes, even had a dishwasher

we couldn't enjoy the pool but warm water during the breeze we had awesome

rooms with full kitchen, free to use grill and a nicht

may be change breakfast menu more variety

pool was nice and there's an area for grilling - big electric

location is very convenient, great breakfast and service from the staff, room size is comfortable

breakfast, location and room

all employees are nice. room is clean. parking is free. breakfast is good.

location it was good breakfast is a little poor

handle they could call ask come by lobby or put a note in our door but not lock us out our rooms breakfast was same thing every morning i understand is continental breakfast but switched up some

location is very good and fitness centre is amazing but a/c was not working.

really enjoyed the bar in the lobby

pool a little cleaner and

clean, quiet, comfortable and fulfilled all my expectations very nice staff nice gym and

cleanliness of swimming pool.

clean, quiet, comfortable and fulfilled all my expectations very nice staff nice gym and pool

really like all the design concept, the bed was soo comfortable and the summing pool water was good

the parking arrangements

parking at sotano

breakfast was really good

the room service was excellent in they attentiveness

accesible to public transportation, parking lot, in the main street of leon.

really good, but no towels on the site, we have to ask for the towels to the staff, and the big parking

the gym was not well ventilated.

the clenest of the hotel-room- gym, the staff attention and amability

gym needs more equipment. ice machine needs to be in a floor available for everyone.

this time the internet wifi is not working fix this problem please. but everything is good.

the signal on the t.v was poor quality. and the wifi was extremely weak.

the wifi, it was sometimes connected and then sometimes it worked

wifi does not have a good signal, safe box is not working

the bathtub was small but comfortable, it had ac, wifi , and a lot of pillows

very good breakfast

clean room, good bar and restaurant services.

super clean, good breakfast, friendly stuff, possibility to park the car close to the entrance.

the weird smell in the room without the air-conditioning and the swimming pool which was out of order were a bit disappointing

gym had everything we wanted

room service was good and well served

lobby was nice clean pool looked nice

the pool was amazing and clean

also pretty decent buffet for adults and kids eat for free

the location, the pool and the restaurants

location, value for money; underground parking; comfortable beds and spacious room

when you go from parking to the lobby take care when you step at the staircase

location, facilities, check in/out and free parking.

food, location, staff, parking and size.

of the poliforum, facilities in top conditions, helpful and service-oriented personnel, free parking for guests and very good breakfast

like, that the hotel is not to blame for, was that bad weather didn't allow for me to utilize the pool

parking was perfect and secure below the hotel

pool was beautiful outside in sun

good wi-fi, pool and location

the pool was open but not ready on time

location, clean and spacious room, smart tv, aircon, pretty good shower and on site parking

the parking garage was small and we had a big truck but they were able to accommodate us in a special

the pool was on the smaller side but refreshing and also offered some relaxation despite the big road

bed, per night, we had to pay for parking too, we paid around another $30 dlls for all the stay, pool was out of service, we had to tell the housekeeping lady to clean our room everyday because at

room was clean, perfect location, the gym is equipped with lots of machines

the pool was disgusting! super dirty.

great location and good breakfast

breakfast was good but not great

the breakfast is decent enough with basics, but nothing fancy by any means

breakfast options were great,. a few things changed daily.

breakfast area is too small.

the gym was outstanding, with lot of options for weight

was perfect except the bar and well drinks “soda” weren’t stocked yet do to a busy weekend

facility, the pool is just what you need to have a good time, the gym has enough privacy and the seats near of

great breakfast and great location very close to the airport. shuttle driver very nice.

i waited hours to order an espresso from the bar to try and get my coffee fix and still there was no real caffeine

it was a big room, with kitchen and refrigerator. i can not believe it the wifi was good.

good wifi

i found out that swimming pool was not available only after made my reservation

swimming pool small

pool area could be a little more fun with some modern lounging furniture, and a bar, seems secluded

room comfort next to the pool.

awesome cotton sheets, great patio on the rood, very close to either centro or zona piel, the wifi is awesome, very nicedesk to work on, or to use as luggage area if you don t need to use a

breakfast is included and excellent

they offer a nice breakfast in the morning

breakfast was good, staff super nice and helpful.

up - doorbell, talking, social media videos and early morning music from the staff prepping breakfast

when we arrived we were looking forward to using the pool, but when we saw it it was very dirty and it didn’t look like the water was being circulated

would have been nice if the pool was heated

was able to get a nice little workout in the gym

friendly staff and huge rooms with friendly valet parkers. swimming pool and gym available.

pool

beautiful building, grounds, pool & restaurant

the pool look nice but i didn’t used it

the pool was dirty

the pool was under maintenance, the restaurant had limited service.

parking its a little confused and dangerous, and pool water is very cold

late check out

breakfast was also fantastic

breakfast not included in room price.

great pool area, nice cafe and restaurant inside the hotel, and it was close to the bus station and

i was not informed that the pool was closed for maintenance the first day of my stay

breakfast was amazing and extremely delicious

is very clean, staff friendly and the breakfast a good combination of cooked food and continental fare

the pool was under repair, but oh well

clean, very comfortable beds and an indoor pool

hotel was spotless, the bed was comfortable, the staff was helpful, and even a great gym

i was impressed with the self serve laundry room

wifi was almost non-existent in our room during some parts of the day

and always there's an issue, never hot water came out in the morning, and the last time no wifi signal detected, i ask twice the front desk and they told me that they're gonna fix it, but

wifi very slow staff not overly friendly - did not feel very welcome hotel on main street crossing

the wifi wasn't working

parking space, wifi, and continental breakfast was very convenient for us , also it is very close to the cathedral

is in very good condition, the staff was extra friendly and courteous and the fact that is also a water park is genius

rate included use of water park facilities/shows. right off the highway. easy access.

wifi was strong even in the room

had a kitchen with a fridge etc

good wifi

the front staff provided a hair dryer and the wifi code when asked.

was full so got the last room it was by the courtyard pool but very dark

no room service at off hours

location. staff. hot water. stable wifi.

the best wifi ud83dude0d

the parking seems very secure

parking it's next door

free parking

the room had a big comfy bed and great wifi

was in one of the farthest rooms away from the stairwell and couldn't pick up any wifi in my room

rooms are large, clean and comfortable with great wifi

the wifi is so bad !

clean and comfortable, a/c and wifi working great

excellent wifi, plenty of hot water, a great stay

no wifi. never worked.

wifi was very good.

terrible wifi lukewarm water

wifi sucks imposible to work from there. also it is very noisy during the night.

the continental breakfast was only coffe,two pieces of toast and 4 slices of fresh

staff, and continental breakfast was as expected

the free continental breakfast i paid for was the worst breakfast anyone could have

said that breakfast was included, but it was only toast and coffee

the breakfast isn't really breakfast - just juice, coffee and one tiny piece of toast

breakfast was amazing and fresh

the breakfast was simple. the eggs came after the fruit and toast so we weren't expecting them!

made to order breakfast

breakfast was excellent; the free continental option is more than sufficient, but there is an

btw, the american breakfast was extraordinarily good and pleasant on the patio

poor lighting in room, tv didnt work, pillows were mediocre as was the bed, wifi was like 7 for speed

good wifi

strong wifi which is importante if your here for work

location in the city centre, on site parking which was secure

location, security cameras in hallways and thruout the property, free parking next door, friendly staff

music in the pool was good and the welcome drink was tasty

pool very nice water in pool very good

great location. easy and secure parking. friendly staff.

hotel was very clean, friendly staff and great breakfast that was included.

breakfast is very good and good variety of foods. personnel is attentive.

breakfast not ready at time of departure. it was offered on our return. staff very helpful.

average breakfast - but i am british

i love the location and staff! free parking including and my little dog with me.

breakfast not too great.

simple and basic just enough to rest well and have breakfast, business hotel basic definition.

the breakfast as it exceeded expectations

clean /breakfast was so delicious.

it's very clean, friendly staff and the free breakfast is really good

wifi at all

wifi stopped working in the evening and did not work the rest of the stay

en i did asked about it 3 times, no answer of the staff)

nice people, nice wifi and the rooms are very clean.

close distance the food on the other hand dinner was horrible the meat was bad the hamburger my kids order got sick and morning continental breakfast was fresh n hot food staff were very good n

complementary breakfast and transportation to and from tourist areas

the place has a decent sized gym and a pool as well

the staff went out of their way to provide a late check out as i was waiting for a friend to arrive in the afternoon

we left at 4:30 am for our 6:30 flight so did not have breakfast

the restaurant and pool were very nice

the staff were friendly, the installations were spotless and the heated pool was super tranquil

heated pool comfy beds

the pool was amazing

the room was spacious, comfortable and impeccably clean; the pool & jacuzzi were

excellent breakfast

our main reason for staying was to have the airport shuttle the morning of our flight

shuttle from the airport

i reserved the shuttle to the airport one day in advanced and when it was time it was not available

the food we ordered off the room service menu was absoulty awful

was great, close to stores and everything, food was decent, rooftop and gym nice if your using it

breakfast wasn't included

restaurant , room service and pool on the

pool was great! bed and pillows were so comfortable.

location, cleanliness, breakfast

didn’t take breakfast

breakfast, room,

the best stay in leon for years, awesome staff , great location, great food, always clean and the bar has the best screen around for

the bar and the restaurant was pretty good too

loved the pool and gym facilities

the concert ended at 1:50am and kids entered the pool just before 8 am

pool, cinema, spa areas, reception and staff friendliness

pool seemed a bit dirty

swimming pool is tiny w/o any places to sit. all very cramped.

the swimming pool is a little small and too overlooked by the rooms that are extremely close by

clean, best wifi i ve ever found at a hotel

wifi speed was alright, could be improved, but not too bad

it wasn't pool view either, not important again

nice swimming pool and big rooms;

the rooms are large with a fridge, microwave & sink. perfect for traveling with kids.

check in was easy and the hotel had parking space