pool, cinema, spa areas, reception and staff friendliness

the concert ended at 1:50am and kids entered the pool just before 8 am

spa is super but jacuzzi didn t work properly

pool, cinema, spa areas, reception and staff friendliness

the swimming pool is a little small and too overlooked by the rooms that are extremely close by

music in the pool was good and the welcome drink was tasty

pool very nice water in pool very good

great location. easy and secure parking. friendly staff.

the best wifi ud83dude0d

location. staff. hot water. stable wifi.

free parking

the parking seems very secure

parking it's next door

was full so got the last room it was by the courtyard pool but very dark

no room service at off hours

poor lighting in room, tv didnt work, pillows were mediocre as was the bed, wifi was like 7 for speed

strong wifi which is importante if your here for work

good wifi

location, security cameras in hallways and thruout the property, free parking next door, friendly staff

location in the city centre, on site parking which was secure

the free continental breakfast i paid for was the worst breakfast anyone could have

the continental breakfast was only coffe,two pieces of toast and 4 slices of fresh

the breakfast was meager, just toast and some fruit

staff, and continental breakfast was as expected

i enjoyed the continental breakfast and also the full breakfast menu

excellent wifi, plenty of hot water, a great stay

no wifi. never worked.

wifi was very good.

terrible wifi lukewarm water

wifi sucks imposible to work from there. also it is very noisy during the night.

good wifi

the front staff provided a hair dryer and the wifi code when asked.

clean and comfortable, a/c and wifi working great

was in one of the farthest rooms away from the stairwell and couldn't pick up any wifi in my room

the room had a big comfy bed and great wifi

there is no wifi

was really hot, wifi went out a lot and beds were hard but i loved the location and the staff

wifi was strong even in the room

had a kitchen with a fridge etc

i love the location and staff! free parking including and my little dog with me.

breakfast is very good and good variety of foods. personnel is attentive.

average breakfast - but i am british

breakfast not ready at time of departure. it was offered on our return. staff very helpful.

hotel was very clean, friendly staff and great breakfast that was included.

the breakfast was simple. the eggs came after the fruit and toast so we weren't expecting them!

made to order breakfast

breakfast was amazing and fresh

we loved the included continental breakfast.

the included continental breakfast was good

wifi is not working at all

parking space, wifi, and continental breakfast was very convenient for us , also it is very close to the cathedral

wifi very slow staff not overly friendly - did not feel very welcome hotel on main street crossing

and always there's an issue, never hot water came out in the morning, and the last time no wifi signal detected, i ask twice the front desk and they told me that they're gonna fix it, but

wifi was almost non-existent in our room during some parts of the day

check in was easy and the hotel had parking space

awesome cotton sheets, great patio on the rood, very close to either centro or zona piel, the wifi is awesome, very nicedesk to work on, or to use as luggage area if you don t need to use a

they offer a nice breakfast in the morning

it doesnt iclude breakfast

and breakfast was delicious both morning, along with free coffee

nice clean rooms and wonderful customer service and full breakfast that is included in the price

the pool look nice but i didn’t used it

the pool was dirty

the pool was under maintenance, the restaurant had limited service.

parking its a little confused and dangerous, and pool water is very cold

late check out

hotel with a great restaurant downstairs near the pool area, in walking distance of the zona de

the food in the bar was dreadful.

spacious hotel with lots of light nice gym + swimming pool open restaurant on the ground

spa and pool are outstanding

food is amazing and the courtyard and pool area is very nice.

when we arrived we were looking forward to using the pool, but when we saw it it was very dirty and it didn’t look like the water was being circulated

friendly staff and huge rooms with friendly valet parkers. swimming pool and gym available.

dirty pool

construction on premises, smell bad and pool was dirty slow service at the restaurant.

was able to get a nice little workout in the gym

en i did asked about it 3 times, no answer of the staff)

wifi at all

wifi stopped working in the evening and did not work the rest of the stay

nice people, nice wifi and the rooms are very clean.

good wifi

i like the location, the rates, bed was comfy and love that the breakfast is included.

swimming pool small

i found out that swimming pool was not available only after made my reservation

great hotel with all the amenities you need when traveling gym, pool, restaurant, breakfast included

bed, per night, we had to pay for parking too, we paid around another $30 dlls for all the stay, pool was out of service, we had to tell the housekeeping lady to clean our room everyday because at

the pool was disgusting! super dirty.

room was clean, perfect location, the gym is equipped with lots of machines

the pool was on the smaller side but refreshing and also offered some relaxation despite the big road

breakfast options were great,. a few things changed daily.

the breakfast was really good also

free breakfast is always nice

great location and good breakfast

breakfast area is too small.

food, location, staff, parking and size.

location, facilities, check in/out and free parking.

location, value for money; underground parking; comfortable beds and spacious room

when you go from parking to the lobby take care when you step at the staircase

no elevator from parking lot to lobby

it was a big room, with kitchen and refrigerator. i can not believe it the wifi was good.

that the pool closes at 8:00pm, it s very early

style, room service, location.

the suite was great. nice view. liked the pool and food at the restaurant.

great that the parking is underground

the pool was open but not ready on time

location, clean and spacious room, smart tv, aircon, pretty good shower and on site parking

the parking garage was small and we had a big truck but they were able to accommodate us in a special

very clean, great service from staff, delicious breakfast buffet

ry practical) location: nearby bus stations to go to downtwn, near a big mall facilities: pool,

the breakfast was amazing. one of the best i have ever had in a hotel.

beautiful modern hotel with large rooms and all amenities. excellent breakfast buffette!

but if i would have known the quality of the hotel, i would have arrived earlier to go into the pool

also pretty decent buffet for adults and kids eat for free

the pool was amazing and clean

pool, comfy beds, great water pressure

i don t think anyone has ever asked for room service there

also pretty decent buffet for adults and kids eat for free

at my check out i was told i could get a free breakfast for my next visit which i do not plan on booking for a next stay

was great, close to stores and everything, food was decent, rooftop and gym nice if your using it

location, cleanliness, breakfast

location, breakfast and gym

restaurant , room service and pool on the

we appreciated the pool for swimming laps and the terrace was very pleasant great spot for meeting up for a drink in

nice place, good location and really good breakfast!

there was parking included in the accommodations we paid for along with breakfast

think breakfast buffet could be a lot better

clean room, good bar and restaurant services.

the wifi, it was sometimes connected and then sometimes it worked

the bathtub was small but comfortable, it had ac, wifi , and a lot of pillows

the only thing it was wifi not good signal and i never was able to get safe box to work other than that it was an

the wifi doesn t work

no wifi in the room and deficient through the premises.

really good, but no towels on the site, we have to ask for the towels to the staff, and the big parking

the gym was not well ventilated.

the clenest of the hotel-room- gym, the staff attention and amability

gym needs more equipment. ice machine needs to be in a floor available for everyone.

wifi speed was alright, could be improved, but not too bad

clean, best wifi i ve ever found at a hotel

the food at room service is really good

the rooms are large with a fridge, microwave & sink. perfect for traveling with kids.

facilities need maintenance, swimming pool is cold not to say frozen, internet signal very poor

variety of delicious mexican breakfast choices

the room service was excellent in they attentiveness

very new and clean hotel, good breakfast.

4th floor dining was very nice with breakfast buffet at a good prices

the parking arrangements

great value for the price. quiet , comfortable , parking , safe area.

handle they could call ask come by lobby or put a note in our door but not lock us out our rooms breakfast was same thing every morning i understand is continental breakfast but switched up some

all employees are nice. room is clean. parking is free. breakfast is good.

breakfast, location and room

was clean had plenty of seating for everyone at the breakfast

the breakfast was good, fresh milk, scrambled eggs, chilaquiles, beans, chicken and pork

fair variety for breakfast options

central location, fair price, included continental breakfast.

i also enjoyed the delicious breakfast they provided

breakfast with plastic dishes

breakfast. poor options y not very sustancial.

breakfast not so good

late entry to my room and no complimentary breakfast

breakfast wonderful, staff is pretty nice, building beautiful, rooms beautiful as well, clean, air

hospitality, in a great location and secure parking

location for my stay, helpful and friendly staff, very clean, smart tv you can cast to, hotel gym

i would have like a better breakfast, not just cereal, fruit and bread.

breakfast was very good !!

breakfast was great. the location was perfect. facilities were very clean

breakfast was poor, plate of fruit and 1 small piece of sweet bread each - we left hungry

the pool

breakfast is also good

budget hotel - zero facilities, no restaurant, no breakfast nothing and not close to anything else

wifi was fast, air conditioning good if you need it

customer service is excellent and breakfast even better

there s a parking lot for my car

fabulous breakfast both days!!

hotel restaurant buffet included in price,also car parking.

slow service as there is only one cook i think) and in the evening, it becomes a lovely patio bar with excellent cocktails and tapas