amazing view from our room. pool was super clean.

the hotel is so beautiful with wonderful shared spaces and a delicious breakfast out on the veranda in the morning

very enjoy the stay in casa estrella. the view and the breakfast are awesome

attentive staff, spacious rooms, beautiful views and great breakfast

breakfast was very good

only the. pool dirty. need. attention

told us before check in that the pool is out of service and with kids is something

pool

due to covid-19, the pool was closed, the bar was closed, the restaurant had a limited menu

is great you can bring your own stuff to relax at the pool great offers for this

bed was very comfortable and wifi was excellent

good wifi and netflix

was told that we had to pay extra 250 mxn to use the pool

breakfast, spa/sauna, pool.

the breakfast and the staff were great

*the room was very spacious

too many flights of stairs for old me but nice being near rooftop pool

breakfast is excellent - american and mexican options both

having options for breakfast and the volume

the hotel's included breakfast is delicious

included breakfast was amazing

was really helpful, excellent location, and tasty breakfast

the room was cleaned daily which was nice and laundry was available for an extra charge

full kitchen, the shared areas were like staying in a designers home

having a kitchen was great

the house we stayed is a yellow house with kitchen and terrace

we used the kitchen downstairs to make a simple breakfast

town house in the character area of guanajuato, it has a lovely lounge area with terrace and kitchen available to guests

i also enjoyed the exceptional breakfast that came with my room at one of the most renowned restaurants in town

the host was super welcoming, and the breakfast at a nearby city center restaurant was really good

breakfast was awesome

very clean friendly staff great breakfast at restaurant in town

breakfast at the external restaurant in city center (15 minutes walk) was great

only thing that we didn't like was the trees in front of the infinity pool were blocking the view

the sky bar and the pool . super ! rooms are big , comfortable and clean

and helpful, (and speaks great english), my room was fantastic, the pool area and rooftop bar are out of this world with comfort and views, and the location is just perfect - a 2 minute

the pool and seating area is beautiful with a great view and the bar was also amazing

amassing design of the hotel and view from the pool bar deck. great location.

elevator, breakfast could have been better but would defiantly stay here again

walking distance from places, nice breakfast the hotel has

small breakfast available free of cost

the breakfast is so good with fresh fruit

excellent location, excellent staff, excellent views from terrace, good breakfast

they have a wonderful indoor pool and jacuzzi

there is a great rooftop type bar but it's not opened this season

next door bar played loud music till after 4am

location, very helpful and nice staff, nice pool,comfy beds and nice rooms

hotel has a small pool and jacuzzi

breakfast was very enjoyable & complete

location was perfect in centro histórico,delicious breakfast included! clean, comfortable bed

we ate delicious, filling breakfast for free every morning overlooking the jardin de la union

breakfast ordered off the menu was very good

old fashion style is fantastic. the old style bar is incredible.

breakfast was delicious

the breakfast was very good

also, the breakfast was very much appreciated and a definite bonus if you chose this option

staff, very clean rooms, nice hot shower, window opening to small balcony, great breakfast at affiliated hotel across the street, excellent location, close to everything

breakfast was in another hotel nearby but it's a very short walk

breakfast was disappointing. choose to breakfast elsewhere the second morning.

the location is excellent, their breakfast is very good. definitely will stay there again.

breakfast was delicious!

location breakfast room with balcony

great, lively location. bar downstairs was also very good (service, quality of cocktails)

the breakfast is very delicious with local taste

breakfast was a plus

breakfast included can be better. but not bad at all.

great location and really clean! breakfast included!

very fast internet and delicious breakfast

the breakfast, location, rooms, and service ud83dude0a

delicious and filling breakfast

great location, delicious breakfast, excellent service

the breakfast buffet is delicious and filling

staff is outstanding especially the gentleman in charge of many things including breakfast best potatoes ever & famtasic bathroom

the wifi connection was poor sometimes, but most of the time

good wifi

the wifi was only working during none pick times.

slow wifi

great location near the jardin de la union very good wifi. nice staff

but you are mere steps away from a really great coffee bar and only five minutes to plenty of restaurants

is a bar nearby and it had loud music late evening

but on that side the music from the bar across the street and the troubadours on the street under the balcony went on until 11 p

bar across street had music until 3 am and then the people from bar were yelling after bar closed

restaurant only open for breakfast and i dont think the bar was ever open.

breakfast was at another location not this hotel but walk was short

laundry shop nearby

i was a bit disappointed with the breakfast but everything else was perfect.

breakfast was delicious every day. i love the location of this hotel.

nice breakfast.

need to improve service little bit since they didn t have pool towels and we only had one towel in our room to use

excellent hotel , brand new , the pool was great with the hot tub

my wife and sister-in-law could not stop raving about the basement pool and hot tub

hot, fan was provided but nowhere to plug it in, i had to place it on the bed luckily had 2 beds, wifi was not provided at check in

no hot water in the morning, wifi didn't work, extremely hard beds and pillows.

internet connection, although it seemed we were connected to the hotel s wifi most of the time, but the signal was too weak

wifi didn't work, no hot water, extremely hard bed and pillows, tiny outdated television.

the wifi was not good and there was no ac

is limited options for breakfast but you can get as much as you wish in the mini buffet

breakfast was limited

cozy,nice and clean. lots of variety for breakfast. great location.

a good hotel in the centre of town. nice breakfast.

the staff were wonderful and a nice breakfast in the morning. ample space in room! super value.

only small thing is that the terrace closes at 10pm, i don’t really mind the bar closing, i’m okay with that

the air conditioning was much needed and we cooled off also in the splash pool

pretty, intimate pool area

pool was not working

if you’re staying here, plan a 1/2 day to sit by the pool or eat on the terrace with amazing views, almost as good as the views from pipila

the staff is very helpful, shout out to the lady who helped us with our laundry

the wifi is very weak and the safe in our room was not available

view in room very like reception staff room size larger than expected very comfortable strong wifi

wifi was slow, broke down and pretty much non-existent

wifi was terrible

parking option is fantastic. the view is just incredible.

breakfast, the staff were helpful and friendly, hot water, excellent wifi and the location was the best

wifi was spotty, not reliable and annoying

very good location with parking.

free parking was nice

only location and parking

wifi is super fast and available all over the place, flat screen in the room, i don't watch tv, so

wifi is weak

wifi is great

breakfast excellent, wifi good, water hot, room clean

ilaquiles & eggs)

good, varied breakfasts, water bottles supplied, and great cleaning service (laundry on site)

double room with ensuite bathroom and kitchenette and a private balcony

kitchen with cutlery

there were a small number of ants in the kitchenette and by the main doorway upon arrival, but nothing that affected our stay at all and

rooms very outdated, ants in the kitchen, beds not comfortable, some outlets didn’t work

our room (1) was spacious with a little kitchen area, with small fridge and coffee maker

the hotel is very clean and you get hot water and wifi all day without any

the wifi works well

the parking lot is a bit chaotic, but not bad, it serves its purpose

ey even took me to the bus station as the guy was on this direction) and awesome breakfast

nice breakfast on the terras with a view on the city

reservation included breakfast

hot breakfast

the breakfast was good, but we would have liked to have more variety.

hotel is very quiet, the rooms are clean and tidy, and the breakfast is delicious

location. friendly staff clean very delicious breakfast.

no wifi signal in the room. only has it in the lobby.

only issue for me was that the 3rd floor doesn t have great wifi service

also, when i asked for the wifi since i couldn t watch any tv and couldn t do the work needed for my stay

wifi terrible communication with employees to leave our baggage at the front desk and made us loose

poor wifi

wifi did work in our room - that was a bonus

wifi never worked throughout our stay

good ac, good wifi, very comfy beds and pillows

the wifi was slow at times, but when it rains in mexico sometimes this seems to always slow down

free and easy parking, nice hotel, good stuff and nice decoration.

so clean, nice staff, spa was superb

other rooms around guanajuato but was worth every penny especially when looking for a room with a spa bath

the pool is nice and clean but it is cold so it's useless except during a lot of heat

the hotel has a nice pool, which we didn’t use but enjoyed sitting beside while we read

the pool was nice and clean but doesn't have the view of the valley

pool and location

the pool is cold and lacks chairs

strong wifi

wifi only reached the doorway of our bedroom!

i had to go up one floor and down 3 floors to the front desk to ask for the wifi again only that it did not work at all

no wifi

wifi was not working , the ac unit in the room 427 leaks water it's a hazard i couldn't sleep right

wifi was really slow

we didn't like that the breakfast wasn't included.

good we purchased breakfast included

the pool was not heated. .big deal

the room was clean and the buffet breakfast was ok but felt they should offer the a la carte.

the wait staff at breakfast could not have been more pleasant

although the laundry machine wasn't very clean, we liked the beds and pillows, the location, parking spot, the buffet breakfast was ok, and the restaurant was pretty

pool, the auto laundry service, although the laundry machine wasn't very clean, we liked the beds and pillows, the

breakfast

good location if you don t mind driving and trying to find parking downtown or taking a taxi

we needed a crib and they provided one. wonderful breakfast!

is a kitchen but not things

he main dishes covered glasses pans) there is an insect

pool was a little bit dirty and nearly alll sun loungers were damaged

very friendly attendant's...very polite....except honestly the cook or kitchen service no good

clean rooms and a nice pool

that require a few more washes before they are given to clients as they do not dry you had to use pool towels

very nice overall. nice rooms, pool and parking.

hotel was very nice, the room was big and very clean, great view to the pool

the stay was pleasant the staff at the bar was great so were the cleaning lady..

the bed and the breakfast were excellent. the swimming pool too.