was an easy early check in. close to visit our friends.

convenient location, the staff was accommodating, we were given an early check in.

there was no breakfast, the location was close to the golf course.

i had the spa bath room and it was superb

swimming pool size of room jack's diner next door awesome

please add hair dryer on the washroom, and silverware on the kitchen

breakfast was great. everything was very clean.

breakfast was fantastic and the workers were extremely helpful

suite was spacious, very clean, comfortable and the kitchen contained all utensils you require to make light meals

i liked that you could book spots for the pool as to not have crowding

grandson loved the pool & amenities

usually go to st jacobs 1-2 times per year to attend a drayton show and this time went with our kids

rooms were very clean, location was great. breakfast nice. staff very professional and helpful.

excellent room, great facilities, including the gym, pool and breakfast area.

wished that our kitchenette had an oven and not just a stove top

loved the decor, pool, gym, and room offers so much including a wonderful sleep

hotel is very clean and pool is very nice temperature, staff works very hard to keep the fasciitis looking

had no heat in our room- they brought a heater also the kids that we there for a hockey tournament- running in the hallways yelling, acting like it was

the breakfast was good.

she apologized & gave us an extra late check out

everything! the location, the staff, the breakfast, and our suite was amazing.

breakfast selection i have ever seen in a hotel

breakfast included was a great value

breakfast - i had an avocado toast which was nice but a too expensive for two pieces of toast with

was no wifi nor internet for the 24 hours i was there

wifi never worked for us

paid wifi is good

wifi did not work

had 4 different devices to test it with) despite promises to give us a

location, parking and unit were all great for visiting kitchener comfortably.

very good kitchen

he was able to get me an early check in and assisted me with the check in process

apartment itself has a nice layout and it is nice to have two bathrooms and laundry facilities

difficult to get any response to allowing late check out and additional key fob

good water pressure in the shower and fast wifi

the wifi was excellent

u will have to re-accept terms on the splash screen multiple times over your stay)

room clean amazing wifi

so smaller room, can not adjust bath water, unstable wifi, and some cleaning staffs no responses

wifi wasn t working at all which was a disaster for my kids and my mom

the wifi wasn t as good as expected

concerned by the fact that the wifi was not 100% effective

the room was well maintained and clean. wifi was good. bed was awesome

the wifi was not strong or spotty, the tvs could be updated to smart tvs

we had 1 breakfast and it was excellent.

our only complaint was we could hear someone doing their laundry quite late at night.

breakfast wasnt good, closed fitness room and non-existent sauna and hot tub

facilities were closed for corona virus (but was not made aware until after i paid for the room), laundry was closed and again wasnt made aware until after i needed the service

hot tub was broken/ closed - limited hours for business centre / fitness room -patio door did not lock - carpet needed deep cleaning or replacement(although was

our second day of our stay the wifi did not work

the wifi went down and stayed down for the majority of our stay

wifi in the old section doesn't work at all for the 4 days that i spent there

no free wifi

free wifi, friendly staff starbucks

were very comfortable; breakfast was very good with lots of options; manager and staff were very attentive; all amenities

in, the room was comfy, and the bathroom was spacious, and i discovered that there is a guest laundry on the second floor

family recently stayed a couple nights at kitchener inn and suites to attend the funeral for my beautiful mother in law

miss the pool and gym

anne who is in the breakfast area is a wonderful lady who greeted everyone with a smile