like how we requested early check in, room by the pool and late check out and got all requests met

roaches in rooms, in halls, on walls. staff unfriendly. gym smelled of urine.

i tried to buy another night since the people at the front desk didn’t want to give me a late check out (in covid 19 times with the hotel half empty) and i was shouted and through out

like how we requested early check in, room by the pool and late check out and got all requests met

pool and gym closed at 9

i turned on the shower n the middle of the floor and ultimately i seen a bug crawl behind the kitchen cabinets

what was advertised was not what i got, no kitchenette, just a microwave and mini refrigerator.

does not have kitchen so you really depend on the few restaurants around

the size of the room was nice. i liked that it had a kitchenette.

they offer a continental breakfast which doesn't necessarily work for me, but was great for the coffee and tea options

the staff was amazing , the kids loved the heated pool

only the breakfast i needed some type of meats.

it was really clean. the front desk staff was helpful. and the breakfast was good.

the spa was cold and i asked them to warm it uo and they said yes! but never did .

staff was great rooms clean the only thing that wasn't good was breakfast and coffee ,there wasn't any kind of breakfast coffee was always cold other than that my

breakfast and coffee ,coffee was cold and there wasn't any kind of breakfast not compared to the

breakfast area very smsll

no taco bell for breakfast ?

the breakfast

the children out late by the pool.

i was by the pool. kind of noisy

i really liked the lady who checked us in and allowed us to have late check out!!

the pool needed cleaned and hot tub wasn't running.

pool was out of order, was not informed til after checking in, that was one of the reasons we

liked the room and the kitchen area

took a self-care weekend and stayed at this hotel, it was very clean and offered breakfast, however i didn't eat any but i heard from other guest it was great

breakfast was good. location was good.

the pool was close

fitness room had no towels-not very hygienic

the hotel is very clean and the gym

breakfast and location

that the pool is outside

they had no carts for our personal items. we had to use a laundry hamper.

clean environment friendly staff love the gym.

easy access from highway kind staff good breakfast good parking

breakfast was not ready @ 6:30 when i check out.

breakfast

friendly staff, good breakfast and cleanliness of the room.

the breakfast was very nice

breakfast

just wish the pool and breakfast had later hours but that is true about all hotels.

friendly staff, pool hours, early swim, location.

thirdly glad we ddnt go that night the pool has terrible maintenance so much build up and dirt in filter ports

perfect for our travel clean cheap and breakfast was wonderful great variety friendly staff.

everything was nice, not being able to access the pool was a huge disappointment.

breakfast was til 10 and manageable for even the little kids

indoor pool was great

the pool was great we enjoyed

the breakfast could be better

the best breakfast and the most friendly staff room was nice and clean good location

green pool. first room was dirty, diaper on floor, beds stripped, bathroom unclean

the rooms, the breakfast and the area was not bad at all

the breakfast and staff was very sweet

can do better with the breakfast.

the breakfast was excellent! the room was very clean and the staff was very nice.

this is what i didn’t like if is supposed to be you have breakfast is not thrue the first day of my estance i come thru the lobby to get breakfast and the

they serve a hot breakfast buffet in the morning

breakfast was great and lots to choose from

breakfast every morning was a plusud83dude01 just when i think i couldn't ask for anything more

don’t have free breakfast and pool is full of grasss and junk they have fake pictures maybe from 10 years ago i think in the

nothing was as represented in the ad, the breakfast was less than nothing, the pool was dirty and the jacuzzi didn't work and all we got was a big oh well from the owner, the

truck parking

don’t have free breakfast and pool is full of grasss and junk they have fake pictures maybe from 10 years ago i think in the

there where roaches in the room and the pool has been draining water

like i couldn't hook up to wifi and couldn't watch tv and toilet sound like it was bout to explode but i think it was cause of

the wifi worked well so that i could use my laptop and study prior to my meeting

didn't get breakfast.

even though it was under renovation there was good parking, the inside was very clean and the rooms were big and very comfortable

my second person they couldn't park in the parking lot while i was arriving

i liked the exercise room, pool, and breakfast.

breakfast left a lot to be desired

some of the staff was sleeping on the job and didn't respond when we went to pick up breakfast.

free breakfast helpful friendly staff

i enjoyed the fitness center

swimming pool was outside and bed was too firm.

the hot breakfast and the pool

veryclean - breakfast - staff assist with boarding pass printing . eatery close

the bed was very comfortable, the coffee was beyond expectaction and the breakfast was good.

i haven’t been able to stay at a hotel with hot breakfast in a while i think that’s what i was looking forward to the most, nd it was good

the gym was great, it even has a new spinning bike

super clean! had mini fridge and microwave. breakfast was good with plenty of options

rooms, indoor pool, nice vibe inside the whole hotel, quiet and calm,pretty

the only thing i would change is the hours of the pool

they need to work on having better breakfast food.

nice and clean rooms...new tv and new bathroom. great breakfast area.

the breakfast was great and so was the staff

the ladies that cooked the buffet breakfast were so very helpful and very sweet

this visit the pool needed attention. it appeared dirty.

the fact that the pool is indoor. everyone was pleasant and helpful

the manager was nice and waived the early check in fee

pool was not open, elevator closest to the room wasn’t working and ice machine was not

breakfast was well maintained, the area clean and the food hot

also, breakfast was amazing

the set up of the pool. the fact my son enjoyed himself, along with a few cousins, and a friend.

bed was comfy, the front room was roomy and open, the bathroom was ok, and the pool was heated

also  that took care of the breakfast

the amenities were great, breakfast was great, etc

the hotel was close to my training, which was fantastic! the breakfast was wonderful.

pool was outside but was nice.

breakfast was good .

and no pool or gym access without rsvp due to covid

breakfast was great.

bacon on the breakfast bar more than 2 days a week

inside pool would be nice. but no complaints.

it was clean and the breakfast was good also stores and shopping was in walking distance

great breakfast and going to the gym facilities

room was spotless and look renovated. breakfast was great good options.great coffee.

i appreciated the hot breakfast from judy

the pool wasn’t open

full breakfast wasn't available but i appreciated what they had and the cook staff was very

pool was not clean..

whirlpool spa tub suite could use upgrades

spa tub was filthy had to clean it myself

and clean and were sanitized, comfy beds, friendly staff, comfy beds, gorgeous amenities, nice pool, nice lobby, free coffee in the

the whirl pool tub was dirty but over all experience was amazing

pool

the laundry room and

free wi-fi,refrigerator,laundry facilities ice machine was down for the last week and a half of my stay no weekly rate

the design layout. well lighted at night. clean pool

there security guy was a bit rude to the children, when alerting everyone to get out of pool.

no pet fee

much to like i made arrangements for early check in with office but it was not communicated and no rooms were available until after 3pm

eventhough advertised online, the pool and gym were not available for use

pool doesn't open until may and all of the ice machines aren't working

could have been cleaner, the floor in the room specifically, the hot tub outside and pool were not working and that was a bummer, especially the hot tub

rooms easy to get to and the breakfast

not have ice the pool spot a bit inconvenient 2 guy walked out of there went across the street i don't think they

they offered guest laundry, which i look for in every hotel we stay at

clean, great parking, nice pool area.

the pool area is really pretty and has a privacy fence

it was clean and very nice. love the breakfast and the pool.

i like the staff, i love the breakfast and service, breakfast lady was very kind, i like pool and gym

it was clean and very nice. love the breakfast and the pool.

free wifi worked well

i never woke up early enough to go to breakfast but my husband said it was good

breakfast had a large selection and was very good

pool didn t stay open late

breakfast was great, the gym was great, as soon as you walked in you could smell the how clean it

my husband and kids had terrible allergies the entire time we were in the hotel and room

fitness center was terrible

breakfast was amazing

did not use it due to it being so crowded and to many kids

too cold for pool but we definitely go back to test it out

pool was only open for 1hr per family!

breakfast was good and the pool and hot tub are nice

breakfast is amazing & the pool and hot tub were outstanding!!

everyone was friendly the room was clean and the breakfast was excellent.

i didn’t like the pool times were limited

was nice but i didn’t get what i paid for the spa pole nor a mirror i just have to book early i see when i come

the mirrors and lights were pretty dope as well as the spa tub

spa tub was broken to turn the water on/off and the hot water took to long to get hot the shower

spa tub was good

the roaches they had and the spa tub was messed up

location, breakfast, pool

clean, comfortable beds, great breakfast.

the breakfast ud83dude0b

breakfast and room was clean and water was really hot soooo happy

that the pool was closed and no where on the booking did it show that

backdoor lock, swimming pool could have stayed open a little longer

only thing that could use improvement is the guest laundry facility

very small pool.

we used the pool and the laundry room during our stay both were very clean and we'll kept

we used the pool and the laundry room during our stay both were very clean and we'll kept

clean swimming pool, starbucks,good restaurant and bar

young man working in the breakfast area was so gracious

nice pool

wish there was a small microwave in the room and breakfast buffet included for guests in the morning

no complementary breakfast

close to the freeway with a pool and laundry.

the breakfast was okay (would have liked some meat options)

the pool is definitely an extra perk, too

breakfast was good not a really big variety but

there was a good variety of choices to pick from for breakfast

breakfast didn't have any meats. but it was still yummy.

a lot of choices for breakfast

breakfast which it was more variety

didn't stay long enough to eat breakfast but the clerk told me all about it

only cereal and yogurt for breakfast

very clean friendly staff very good breakfast

kitchen in the room was a plus. very clean, and quite. staff was very friendly.

i loved the safety of the laundry room

very clean, quiet and spacious room with very nice kitchen.

is supper clean, the room, the gym

the laundry was great

staff was very friendly. laundry facility works great. ice machine works great.

no laundry room, i asked for ice machine they said they had never found it.

pool was fantastic, room was exceptional and value was awesome

hit the pool until they were finished

except would be amazing if they added a jacuzzi/hottub next to the pool, that would really clinch the rebooking here

the pool was beautiful

the pool on site was nice

the kitchen area. the pull out couch. the fluffy pillows. loved the long body pillow!!

nice kitchen area with the real dishes and silverware and glasses

size, comfortable beds, decor, kitchenette, grill area, the lobby was neat and clean, a/c in room working great, quiet room,

very clean, comfortable beds, large rooms, excellent breakfast with many choices

staff was available, fast checkin, great room good breakfast, quite.

the wifi service was a bit frustrating

fast wifi. fast check in & friendly staff when we arrived.

i wasn't given a wifi code

everything was great with the exception of not having the room serviced daily.

ucks with trailers took more than 2 spots)

it was friendly & clean, i enjoyed the kitchen in my room very nice.

also, i left my food out in the little kitchen and the ants attacked it

windows at the pool are always open and i'm sensitive to cigarette smoke so whenever someone is standing outside

loved the beds. the hotel it's self was so nice. quiet and the best part is the pool inside.

loved the pillows so, so much. also liked the full size fridge and kitchenette.

pool area was beautiful and the complimentary breakfast was delicious

the pool area looked nice, but it was too cold to swim

the breakfast sausage!

the property has superb breakfast and all the facilities, including gym and pool

breakfast, and very servicemided personel the pool was also ok and that we could use the laundry room

friendly staff comfortable beds clean room 24 hour pool and spa really good hot breakfast.

the indoor pool, the staff was excellent and most of all very clean

the gym equipment was mostly broken, though it was very clean

i understand this can't be controlled,every step and sound people (kids) make,but we were there to relax,not there to here every step and rumbling sound on the above

could hear kids watching tv at midnight and their conversations

location was fine. swimming pool was open.

the pool wasn’t clean. lots of debris and even a pool chair was in the pool.

pool was not clean and room carpet was sticky and my feet were black from walking on it for a few

the breakfast is awful, sadly; there are no options for diabetics, but hey, you can't have everything

it has a pool

the place was new and outstanding breakfast and the staff went over and beyond

breakfast was really good as was the breakfast staff, great location.

hotel breakfast had a great variety of foods, but i definitely got food poisoning one morning

breakfast options were great

the breakfast was not great and was way over crowded

were deceiving staff was extremely rude and there are no elevators just stairs no inside pool just outside terrible property come on baby thank you come on sweetheart well bye-bye thanks i

could have used hash brown , biscuit and gravy for breakfast

the beds were comfortable and breakfast was great

breakfast were good:)

not have good breakfast just cereal and muffins and a waffle maker but the syrup was way watery as if the watered

super fast wifi 150mbps

the pool and gym were amazing.

the pool was closed & the ice maker on our floor wasn t working.

the pool was the highlight of our trip 10/10

pool was closed early due to a guest regurgitating in the pool

from the staff to the breakfast, everything was great!

value, very friendly staff, nice variety for breakfast, clean rooms, nice business center and convenient location

grab and go breakfast.

was very clean with clean rooms smell fresh nice breakfast except potatoes but jernior and laura was very nice at front desk clean pool had fun in

the pool was nasty

did not try the breakfast.

the breakfast was very good.

excellent breakfast , lobby clean, and the gym ud83cudfcb️‍♂️ was awesome for a good workout

excellent breakfast , lobby clean, and the gym ud83cudfcb️‍♂️ was awesome for a good workout

smoking drugs in the first floor by the gym ,guests were noisy and got cold breakfast (eggs,,potatoes and

pool was outside and closed.

very small pool for such a big hotel

the pool was also very clean

breakfast was really good fresh hot and presentation was awesome

the bar and complimentary breakfast.

breakfast was good bed was super comfy room was exactly how it was advertised.

great location and awesome rooms. great staff and breakfast

microwave didn’t work, pool had a bunch of bugs in it

the pool and outdoor space was the best

gym is nice

it needs to be a cutoff for kids

the swimming pool is small.

little better breakfast choices for my kids

wifi

wifi was good - we had a 2-hour facetime call with very little

wifi is very bad, shower very weak and not hot enough

wifi never worked in my room and the staff was never able to make it work

the breakfast were delicious

breakfast was wonderful and the location was ideal

the pool is also closed due to covid

it is super clean, and the breakfast is amazing!!!

pool outside.... online stated inside pool

kid friendly great breakfast and the pool stays open late

the property was clean, the amenities were nice and the breakfast tasted so good

free breakfast, window view of reunion tower

the bar is under renovations and that wasn't mentioned

i'm a gym bunny so i loved the clean accessible gym (with tv that works

the bar was convenient

for the nra show and other things downtown the breakfast in the morning was also very as was the bar at

good hotel with nice gym

also i enjoyed the little gym all the equipment was new

the staff was so friendly and welcoming, the room was nice, and the rooftop bar was very cool

my girlfriend and i sat at the bar in the late evening, the bartender (male hispanic) saw us but did not acknowledged us

especially the bar tenders from 6pm-12am, they make perfect drinks, they have great service

we went out for dinner then came back to hotel bar and spent most of the night at pool side drinking beer

and you can't go wrong with the pool table

and this is the last thing you want after 6 hours drive with two kids

pool was small.

we went out for dinner then came back to hotel bar and spent most of the night at pool side drinking beer

i liked the location to the convention center and the kitchen full fridge options

last day of our stay the kitchen staff closed the morning breakfast 30 minutes early than stated by front desk and the food

the room was spacious and nice needed mirror outside the restroom. breakfast was good

clean, organized, staff was so nice, breakfast was good, loved the location, used valet and it was so amazing

wish the pool was open 24/7

also, the kids were pretty bummed about the pool being closed for the entire stay

yes there are a lot of homeless all over dallas - read reviews here saying they hang out by the pool - they don't

the pool was not treated or maintained properly,because the bottom of pool was very slippery

the pool was dirty.

the pool was closed a couple of days due to maintenance issues, but this does not reflect on the

our rooms did not have good views. the pool was outdated and there was no hot tube,

i had a great pool view. the room was roomy and also the breakfast lol

the industrial style and the breakfast.

allowed early check in

had the pool heater off and the hotel was full of kids for the national cheer competition, we would've

wifi was not working.

responsive staff -- poor wifi connectivity, because of load sharing suggestions: -- breakfast should be included

wifi was reliable

good wifi and excellent location in downtown safe to walk around and near so many restaurants &

the only drawback was the wifi

the gym needs remodeling. very worn and dated equipment.

also the guest laundry was very nice and not over priced

you have a full kitchen, which includes dishes, pots & pans, cutlery, toaster, etc

the breakfast was great!

we checked in, the lady didn't tell us about the pool table, golf simulator, media room, etc

gym, nice size rooms, very comfortable

was freezing and was filled with kids shouting/unsupervised etc

the hotel gym was decently equipped and there was also an on site laundry facility where you could wash and dry clothes

confortable bed (not so much for the sofa bed), big room, good breakfast (the kids loved to do their own wafles) and sports center, good

the gym and business facilities were top notch.

out that the burger wasn't served with potato fries (the normal french fries), and one of the bar tender was in a bit of a hassle when he served us and while we were paying

did not have breakfast. location was good as most places were within 4 miles

kids loved breakfast! nice location for jump over to children's hospital

was pretty good although my kids were grossed out by the wetness and texture of the scrambled eggs

nail in my bed which made me question if i slept on clean or dirty sheets and there were too many kids in the swimming pool being disruptive and running

check in experience with jessie joe, friendly and made our life so much easier by allowing us a late check out when he heard that our flight out was late the following evening

the fact the pool wasn’t open.

swimming pool

the water in the swimming pool is very turbid

laundry facilities

great central location staff very helpful and friendly beds very comfortable good wifi

staff was very friendly, room was very clean and spacious. great location and spa was wonderful

the spa was amazing

room service ended early and the restaurants closed really early too

hotel's pool was closed, so unless we booked an appointment with the spa we would not be able to use the spa's pool either

the rooftop bar was fun and convenient since it was located at the hotel

beautiful rooftop bar spacious suite attentive staff

location, great overall staff, and great venues inside of the hotel from roof top bar/pool, breakfast at overeasy, sports bar and front desk help

the bar at the pool didn't allow charging to the room so i had to walk wet all the way back in and up

the pool areas (both the roof too and 4th floor locations) were so inviting

the breakfast was amazing and the pool alongside the bar that was really nice

the gym and restaurant

the rooms area spacious with comfy beds, great bathrooms with high water-pressure shower, and beautifully modern

beautiful lobby and room. great gym. well stocked mini fridge and bar in our room.

i did not eat breakfast.