no pet fee

much to like i made arrangements for early check in with office but it was not communicated and no rooms were available until after 3pm

the pool and love the room

the pool didn't work

hit the pool until they were finished

pool was fantastic, room was exceptional and value was awesome

the pool on site was nice

was nice but i didn’t get what i paid for the spa pole nor a mirror i just have to book early i see when i come

the mirrors and lights were pretty dope as well as the spa tub

the roaches they had and the spa tub was messed up

spa tub was good

dirty room small spa tub

wifi

wifi was good - we had a 2-hour facetime call with very little

wifi is very bad, shower very weak and not hot enough

wifi never worked in my room and the staff was never able to make it work

very cool hotel!! extremely clean & love the restaurant/room service

the breakfast were delicious

wish the pool was a little bigger and had more of a sunny area to lay out and tan, but it wasn’t bad

pool was small.

great customer service by the front desk associate and the bar tender

comfortable and clean all the facilities were clean, the staff was very helpful and friendly, the pool is amazing

location, price, no pet fee

rooftop bar and party for nye

wish the rooftop bar stayed open till 2am

the rooftop bar and the beyond comfortable bed!! this is a hotel worth staying in if visiting.

the staff was so friendly and welcoming, the room was nice, and the rooftop bar was very cool

also i enjoyed the little gym all the equipment was new

so so breakfast

the breakfast was good.

good breakfast and friendly and accommodating

the breakfast was excellent.

free breakfast, window view of reunion tower

love the breakfast and the staff that were so helpful respectful and the comfort.

i liked the location to the convention center and the kitchen full fridge options

love the kitchenette

last day of our stay the kitchen staff closed the morning breakfast 30 minutes early than stated by front desk and the food

we used the pool n had breakfast

pool was closed despite the fact that adjacent pool was open

the pool was dirty.

pool was closed with no warning before our trip

other rooms like the music or cinema because that access code were changed and we could only play pool and skee ball which was fine, but there was a lot more to do that we didn't have access to

the pool was not treated or maintained properly,because the bottom of pool was very slippery

the industrial style and the breakfast.

pool atmosphere was awesome

going on that was a little noisy, but i understand that they are building a better bar and breakfast area

there are music speaker around the pool that play until pool closing

30$ per parking per night is high gym is not very well equipped

outdated, no real food options in hotel, power surges randomly, keys randomly stopped working, wifi wasn't working at the time

wifi access

wifi was mostly out of range every time

were able to change room due to wifi connection and receptionists service was excelent

responsive staff -- poor wifi connectivity, because of load sharing suggestions: -- breakfast should be included

was pretty good although my kids were grossed out by the wetness and texture of the scrambled eggs

the included breakfast was a great touch

gym is well equipped and has a lot of space - there were at least 8 more persons and i didn't even

just maybe better breakfast options

customer service was great!!!! breakfast area was large enough to accommodate our large family.

bathrooms , pool

our family really enjoyed the location of the hotel, the pool and the customer service.

the water in the swimming pool is very turbid

check in experience with jessie joe, friendly and made our life so much easier by allowing us a late check out when he heard that our flight out was late the following evening

location was great many things to do and all in walking distance brandon was a great joy at the bar and the young women who checked us in was also

breakfast was the best display i have seen or eaten at a hotel

traveling with your kids can be devastating

gym was great & handy to have laundry facilities

was freezing and was filled with kids shouting/unsupervised etc

breakfast was delicious & the kids enjoyed the pool, walking around the city & the blacktop mojo

no bar and the golf simulator wasn’t working

i tried every elliptical and treadmill in the small gym

gym. waffles

i liked the small kitchenette in the suite with the full refrigerator

the complimentary breakfast was without a doubt the best i have had because of the variety of choices and the quality

great central location staff very helpful and friendly beds very comfortable good wifi

we had room service for breakfast and it was fabulous.

great corner room with downtown scene. restaurants and bar on site are top-notch.

hotel's pool was closed, so unless we booked an appointment with the spa we would not be able to use the spa's pool either

they do not have a laundry service, but got housekeeping to wash clothes for us (enough for 3 days)

the rooftop bar was fun and convenient since it was located at the hotel

we very much appreciated all the safety/ cleaning measures and reservations needed for the pool

were a bit disappointed that both the downstairs bowling alley and the rooftop infinity pool were only available to guests 21 yrs and older

room service wasn’t the best and the food i didn’t like. the wet bar fridge didn’t work.

did not use pool, but it did look very inviting

breakfast was wonderful great gym amazing bar with wonderful outdoor space

stylish rooms and bar, nice pool area, big rooms with nice interior. excellent staff.

the bar catfish close early 12:00 am

the gym had indoor and outdoor space and was impressive for a hotel gym

breakfast was great. our server,carlos, was first rate. dinner was also excellent.

used the gym facility and it was great.

the pool

the big bonus was a laundry room which is something we were very happy to see on a 5 week tour of usa

balcony roof top swimming pool

late check out was great

i think its cool that they stock the bar with as many local brews as possible

the hotel itself had a good vibe and we enjoyed having a drink in the bar in the evening and playing chess

is opening a rooftop bar possible

there’s a bar downstairs where you check in and a lounge upstairs where you can also have drinks

loved how friendly everyone was and the bar downstairs! such a great spot in dallas

bigger breakfast area

we arrived november 9th and the gym and restaurant were closed and the lobby wasn’t done

great prices, very clean, great breakfast,beautiful view

breakfast was not served due to covid19.

kitchen didn't have anything to use (i

they serve a hot breakfast buffet in the morning

trash was not emptied when i arrived ,bathroom and kitchen trash full to the max

the pool was open

i liked the fact that it had a full kitchen and full sized appliances.

the floor was sticky in the kitchen area

green pool. first room was dirty, diaper on floor, beds stripped, bathroom unclean

the pool was another plus for keeping the kids happy for no extra money

no pool to go swimming and no breakfast offered, hollow rooms so the noise was extremely loud

the breakfast was amazing and

rooms we're dirty & the carpets were all stained, the pool was dark green & closed

hospitable staff, extremely clean, fantastic breakfast offerings

liked the amenities, like the gym and the laundry room

a full kitchen to a great hotel with breakfast included

liked the amenities, like the gym and the laundry room

the property has superb breakfast and all the facilities, including gym and pool

we had all our kids with us, and staff were pleasant and prompt when we called down to request extra blankets and

clean and roomy pool was nice and so was breakfast

the room was very clean along with the rest of the facilities, such as the gym

i liked the pool area and the lobby was so beautiful along with my room was beautiful

wish the breakfast was a bit longer in the morning.

truck parking

don’t have free breakfast and pool is full of grasss and junk they have fake pictures maybe from 10 years ago i think in the

nothing was as represented in the ad, the breakfast was less than nothing, the pool was dirty and the jacuzzi didn't work and all we got was a big oh well from the owner, the

don’t have free breakfast and pool is full of grasss and junk they have fake pictures maybe from 10 years ago i think in the

there where roaches in the room and the pool has been draining water

later, once we finally went up to the room and decided to visit the pool bar, we noticed that there was no updated menu available

the rooftop pool and the different bars within the property are all of a high standard, and we found the food

roof top pool &, restaurants were awesome. great property.

the rooftop pool was unparalleled

just to add the gym and fitness facilities are amazing a great addition to the property

the manager was nice and waived the early check in fee

the hotel exudes classic regal, while also providing today's modern comforts such as wifi

purchase a spa package so you can enjoy the spa emenities while you are there

no on-site restaurant available at the time and there was limited room service menu

gym, staff, facilities, nobu

downstairs lobby bar is excellent

couldn’t use pool because it was raining

also a late check out because i had a late flight and was accommodated at no extra cost

i got a suite which had a kitchen that was nice to have with kids during a pandemic

the bar closed at 10:00pm on a saturday night after the dallas stars game! real bummer!

delicious breakfast buffet, great location for attending concert at american airlines arena.

the kids had a blast

post the breakfast hours

the facility had some green/pool area to relax and enjoy

the room was like being at home. small kitchen with all the amenities.

was a full kitchen in the room, bathroom was nice and spacious, beds comfortable

breakfast area was built to tight. everyone was bumping into each other. not enough seating

pool had too much chlorine my eyes burned even just seating by the pool

no pool

the rooms were clean, bed comfortable and the continental breakfast was awesome

making your own waffle was fun! having a full kitchen in the room was really great!

location / price /good wifi

this is a hotel where every little thing costs extra

, phone wasn't working correctly and did not like the idea that i had to join club to use free wifi

eakfast, parking, wifi, etc

next, the wifi should be free and high speed

didn't have breakfast

i am a low carb eater so did not eat breakfast provided at hotel

i loved the breakfast it was awesome an they kept everything clean

i didn't like that there was no pool and they didn't serve any kind of breakfast

it didn't look like it would be that room was comfortable period the only thing missing was the breakfast

the pool was very dirty and they were still allowing people to swim in it.

they were remodeling and the pool didn't look like it was open, more like a storage area unfortunately

the pool

the swimming pool, the location, restaurant close by and the price

the pool had cigarette butts, looked dirty

linens i began to itch and asked for clean linens they said there were none available i asked for laundry room instructions and was told they belonged to a third party i had to use the online app 3

love the swimming pool

big spacious room overlooking the pool

love the pool

the location should be in a more well lit location with a lot of lightning and the swimming pool should have operation hours listed

the indoor pool is freezing.

breakfast

kids were stomping and running in the room above us

not working, had taken grand kids for weekend in dallas ages 7-8 very disappointed to find out after check in that swimming pool

breakfast area was close for quarters

the 24hr coffee and tea station and the gym

we got there parking was blocked off due to the bar i guess at the top

gym is also a good add

quarter coins for the laundry machine, had to go to gas station to exchange bills for coins

i really wish the bar upstairs would serve actual meals. but it is a bar and not restaurant!

pool was not heated

needs a updated bar area

the guy behind the bar was very kind!

the gym, pool were nice

very quiet and clean.? staff very helpful and friendly.? very nice bar and bistro in the lobby.?

i worked out at the gym, i also use the jacuzzi

but i didn’t take it personally but my kids were in the room as well

kids enjoyed the pool

the hotel staff was wonderful. keisha i believe is her name. also the bar and food was great.

the pool

& accommodating, from the front desk, to the cleaning staff to the staff that prepared the breakfast

hot breakfast offered, pool open without reservation and not too many ppl even going in and was open

everything was clean. the free breakfast was good.

they allowed me to have a late check out 1pm, this was great.

food was great each day and the indoor pool was just ok (the kids had fun) and that's all that matters

ambience, great staff, comfortable rooms, good wifi and internet, outstanding complimentary cookies

i might as well say all the rooms the gym the pool the gardens all was fantastic

bed comfy , pool lovely . restaurant excellent

large clean pool

on site gym, pool, spa

i liked most about the property is the cleanliness and the continental breakfast provided was great

breakfast

the breakfast area was clean

the breakfast was very nice

breakfast was not ready @ 6:30 when i check out.

the noise of kids running above us smh constantly the whole time we were there

the location was excellent and breakfast was very good coffee was always fresh i loved it.

the kids running on the next floor up

some chocolate milk with breakfast.

maybe customers need a visual reminder to please keep your kids quiet at night out of respect for other guest

very clean. friendly staff. great breakfast.

the kitchen. they also have a grill and beautiful patio.

the breakfast was ver good

full size fridge and microwave, best hotel breakfast i've seen

indoor pool

they helped me sort out an issue with my wifi connection and even offered me a complimentary breakfast when i realised that my booking came

wifi should be free. without having to join the honors program.

of our door cards didnt work, paying for parking, terrible free wifi, it never worked & if you wanted better wifi you had to pay extra for that too

wifi was present, not optimal

we had no working tv the first night and wifi was horrible

fitness room ok but almost half of equipment

if there was still breakfast when i got there n it was only 10a.m

pool was out of service

pool was out of order, was not informed til after checking in, that was one of the reasons we

fitness rm needs help, machines were out of order, seemed like they had been for awhile

fresh nice breakfast except potatoes but jernior and laura was very nice at front desk clean pool had fun in jacuzzi was

pool was very small

breakfast

there was nothing but tractors (front of semi-trucks) in the parking lot

we had 2 adults and 3 kids, everyone had a bed

the hotel was close to my training, which was fantastic! the breakfast was wonderful.

would like the breakfast time to extend to 10:00 am

that way i know what i am going to get in a room, breakfast

the hot tub and pool was closed.

room was nice. pool and jacuzzi are also nice.

cleanliness, breakfast, and staff were amazing! they allowed my dog at a fee, but worth it.

breakfast area very smsll

breakfast and coffee ,coffee was cold and there wasn't any kind of breakfast not compared to the

i checked out early and didn't get any breakfast. it was very quiet. i felt safe

ok for the price, location, breakfast ud83dudc4d

breakfast was decent just ends earlier than we are used to

pool although outside temperature was 84 f, reception do not accept cash as an payment for

excellent breakfast , lobby clean, and the gym ud83cudfcb️‍♂️ was awesome for a good workout

the breakfast was really good

the pool area was a little dreary

to top it off- wifi was an additional fee

they don t have pool and everything was extra charge: wifi, parking.

falsely advertised free parking and free wifi. the parking situation is horrendous.

breakfast was not included

love decor, amenities,, friendly staff, flavored water and coffee and breakfast buffet!

the beds were really comfortable. good breakfast as well.

but service is exceptional and free good breakfast

the pool wasn’t open

my husband enjoyed both the pool and rec center and he loved both

wish we could get more variety when it comes to breakfast, like croissants, better fruit choices and how about hot chocolate not everyone drinks

gym is pretty small

saving buoy was in the shallow part of the pool for kids to play with

no breakfast, no pool, no gym, no business center and so on

liked that this property offered a late check out, how ever we left early due to air-conditioning

queen beds. nice pool experience.

swimming pool was very small.

the kids loved the pool

didn’t eat breakfast location great surrounded by lots of restaurants and places

i loved the breakfast and friendly staff. the fitness room was also great!

they should put family's with kids on first floor

pool was not clean..

the whirl pool tub was dirty but over all experience was amazing

the hot breakfast . the swimming pool also

the pool

gym was just right

slow wifi connection

valet parking is expensive and the charge for wifi

staff was friendly, fast and free wifi, great location.

wifi - minimum charge $10

the wifi was slow.

the staff was nice and was pretty flexible with late check out

the customer laundry room wasn't available to use due to it was out of order supposedly

laundry room

the 'laundry room' was so dirty and it stank

and i was grateful for the onsite laundry

the staff was helpful and the breakfast provided by the hotel was great

but the pool need to be clean and maintenance more

the bed was very comfortable, the coffee was beyond expectaction and the breakfast was good.

the hot breakfast and the pool

i like how nice the rooms are and how friendly the swimming pool area

there security guy was a bit rude to the children, when alerting everyone to get out of pool.

the pool

the pool looked clean but i didn't get to try it out

nice outdoor swimming pool but unfortunately it was cloudy and rained during our four day stay

the swimming pool.

do not care for a bar set up as soon as you walk in the door

lounging area was very comfortable, and nice bar area

spa was not heated

spa area spacious room and bathroom plus desk and chair area it was nice!

being smoked kids playing over my head and i asked for my room to be moved didn’t happen charged me twice on

does not have kitchen so you really depend on the few restaurants around

the size of the room was nice. i liked that it had a kitchenette.

i turned on the shower n the middle of the floor and ultimately i seen a bug crawl behind the kitchen cabinets

what was advertised was not what i got, no kitchenette, just a microwave and mini refrigerator.