overall your hotel is excellent. sauna, pool, jacuzzi, and a real fitness room!

it's gym is well equipped

very clean. great gym, pool, sauna, and whirlpool.

restaurant and bar were not open - but these are challenging times

great bar with a yummy breakfast

the new facilities, location, the restaurant and the late check out help from staff specially

only bad thing i have to say is there were kids above us that were running the halls and jumping on the beds very loudly

all night was a parade of kids and other loud conversations outside my door

we checked in, kaitlyn, the receptionist not only focused on me, but also interacted with my kids as well

sign up to use it or we would have especially since i picked the hotel due to the pool to let my kids swim

and maintenance person were exceptional we were there during snowstorm and they had to stock breakfast foods due to staff not able to make it in and they even left breakfast open longer since

they gave me a late check out for no charge.

front desk staff are great, juices and breakfast great, shuttle service fantastic, room clean.

front desk staff are great, juices and breakfast great, shuttle service fantastic, room clean.

location. staff courtesy. breakfast. rooms are comfortable and have a lot of amenities

though my stay was short i didn't get a chance to use the wifi or get breakfast i was very satisfied with the service and well recommended this hotel to

was advertised) no room service available

don t tell you they add a $30 extra a night in case you do room service or damage to room until you check in

the ability to leave my car and shuttle service to the airport

room service was excellent and front desk staff were very friendly.

airport shuttle came in handy and was especially prompt

to the airport and shuttle got us there in plenty of time

to the airport, placed to eat, complimentary airport shuttle, breakfast and wi-fi

location to airport with free shuttle service

had a 3 day stay , and everything from the airport shuttle to housekeeping was perfect, it is rare these days to find service like

friendly staff. breakfast

the breakfast could be improved

there was no breakfast as advertised

the breakfast was not part of our stay although it was offered.

breakfast timeline could be longer considering that this is a airport hotel.

shuttle from airport and back

walls are paper thin and we heard the lady yelling at her kids the whole night

great shuttle service for family members to airport.

liked the convenience to the airport & that they offered a free shuttle to the airport, even at 3am

staff was very friendly, the rooms were awesome, got a wakeup call, and free breakfast, shuttle to the airport, all at a great price, what more could you ask for

breakfast not so great

the breakfast is good and the staff is great

breakfast was good. clean and comfortable.

all was great. location perfect, no issues with parking , gym equipment functional but outdated.

i was gone before breakfast

the ridiculous prices of the hotel bar and restaurant

unfortunately, at this point, we had missed our shuttle

the hotel shuttle dropped me off at the airport and picked me up upon my return

the desk and the airport shuttle are available 24/7

bar closed early and the staff was inattentive at the bistro

clean, wonderful breakfast, great bar and restaurant, friendly staff, great fitness

the gym was tiny and only a fraction of the equipment was

breakfast was really good

the breakfast isn’t much, but for the price, it’s excellent

gym is awesome

have a great shuttle service from/to the airport

dvertised as free but cost

swimming pool gym lobby

the shower, air conditioning was loud

could have told me when i checked in that i need to call to have my room service and not have to call room service at 8;30 at night to get towels and such

good breakfast, pleasant staff. nice swimming pool.

actually have a hot breakfast

breakfast was good and had a good selection

clean, good breakfast, nice staff, clean pool

she made sure we got everything we needed, including a bath tub, snacks, and the shuttle for our early flight

free breakfast was excellent and room was clean.

breakfast was excellent, fresh even when very busy sunday morning

nothing to not like except the breakfast could’ve had non pork meat options.

that it had a kitchen

staff was cooperative. location was good and room was clean and equipped with full kitchen

the breakfast was nice had several items to choose from

friendly staff, good breakfast and clean room

very friendly staff. so helpful. nice laundry facilities!

beautiful breakfast, wonderful bed and linens, it far surpassed any other similar hotel in the area for price

breakfast wasnt worth it there was 1 brand of cereal witch i dont prefer i tried to get juice the

did not enjoy how their was nothing within walking distance and no breakfast like mentioned on the booking app

breakfast not available, buddha statue in front area a little strange.

breakfast would be a big plus.

actually like that there was no breakfast, because i'd rather make my own meal choices

was perfectly clean, staff were all helpful, breakfast was more than normally expected from this kind of hotels

the room was 2 queen beds full kitchen and plenty of space

limited options for breakfast

more substantial selection of breakfast foods

there was stinky large amounts of trash in the stairwells, the manager was very sober, while the fitness area looked awesome the maintenance of the property looked to not be done

not offer the breakfast which was a “must have

the facility also had a laundry room and gym

complimentary shuttle to/from airport

location, super clean, awesome amenities (cooked for my college kid and he got to do laundry) nice staff, affordable suite

gym on site

size room with kitchen, big fridge/freezer, clean room and clean kitchen

this one did and the results were predictable - kids playing on elevators - loud well into the night - overran breakfast servide the next morning

stay, we hope to return in the fall with our kids for a trip to pittsburgh zoo

it had a great pool for kids, exercise room, and very nice breakfast!

need more chooses for the breakfast

nice breakfast and happy hour

wifi was terrible had to use my hot spot

wifi is so slow and the bed is out of the date.

no wifi room very cold. i couldn t find controls.

the wifi was not reliable

the wifi is slow!

the staff was friendly and helpful. the room was amazing and well stocked with kitchen supplies.

the kitchen staff put their love into the food

the new shuttle service is amazing and very convenient

well equipped bedrooms with a laundry on-site which is very handy

location, cleanliness and staff were the best part. the breakfast was good.

the breakfast staff!!

breakfast was also enjoyable, no need to go next door to ihop

pool and hot tub were warm

the staff were very accommodating and let us do an early check in

indoor pool, hot tub, patio to sit outside,

we actually left too early to enjoy a warm breakfast, but the coffee was great.

very accommodating staff. great place for airport overnights. best breakfast ever.

close to airport; shuttle always timely

also you can pay to park your car and the airport shuttle was nice

there is a very popular bar and grill next door and their customers took up all of the parking lot one night

location, cleanliness, gym, lobby and size of the room.

daytime staff person on site told me the shuttle would pick me up from the airport for a late flight of 11:30

bed and bedding extremely comfortable. allowed early check in

shuttle service was ok, but late, however the driver was nice

then i have to purchase a new room (in a hotel that is far from packed), and end up missing the shuttle to the wedding because i had to buy the room again

breakfast was good

spacious rooms. very clean. nice breakfast. friendly staff.

new breakfast protocol

the breakfast

the pool was fantastic.

great restaurant nearby no pet

combination laundry/exercise room

the bar was closed in the hotel

breakfast is so so

friendly staff, clean rooms, good breakfast

daily cleaning of rooms and when asked i was told to place my items in the laundry shoot myself and bag up my garbage

the swimming pool water was chilly for the kids but other then that it was great.

pool was not able to be used (maintenance)

the cleanliness of the hotel and the pool. it was also quiet and the rooms have lovely showers

the pool was very nice and our son had a lot of fun in it

very friendly staff, rooms clean, pool was very nice

tracy who picked us up in the shuttle after a late flight arrival

clean, the staff was accommodating, the food was good and my granddaughter really enjoyed the pool which was also very clean and nice

friendly staff! loved the shuttle to the airport & free breakfast/dinner & drinks

the kids enjoyed the pool and nice big hot tub

grandkids loved the pool

workout room and pool also open and airy (5 treadmills and 5 elliptical machines as well as free weights)

when you have little kids to put in the tub, it's not cool to find things floating around that aren't from you

the breakfast that was served was not good

little further from the airport than we anticipated, but with a free shuttle, that really didn’t matter

friendy staff, cleanliness, hot breakfast, and the pool.

cleanliness, personnel and breakfast selection and quality.

no working hot tub, very cold pool (and no towels available at the pool)

loved the pool and whirlpool!

breakfast was awesome.enjoyed the hot tub while son swam

pool was gross

breakfast was very good. seating was spacious. good selection of food and seating.

arrived lat for breakfast so there was not much available

friendly staff, cleanliness, breakfast options

the breakfast was not exactly what i would have loved

breakfast was good

easy parking

the laundry is very affordable and there are alot of great restaurants nearby

laundry aide was appropriate location privacy provided wifi connection

laundry took four hours to clean and dry

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

doors and guest laundry room

monday leaving i put in for late check out at four

my purse and bags out the room instead of charging me $20 but i'm a member and requested for a late check out and 2 females came in my room fought me and my babe police came pressing charges and

thru the walls rooms, pet friendly for no extra fees; laundry facilities on site; free extended late check out up til 2 hrs later if needed

the late check out

a very good laundry room

manager/owner was very kind and assisted us when we had to call in order to request early check in

breakfast area was neat and tidy, well-stocked and maintained during breakfast

excellent breakfast. friendly manager.

the breakfast was amazing!!

he was busy with another guest but still gathered up the kitchen appliances, pans and dishes for us in no time

breakfast was inadequate with muffins, granola bars, oatmeal packets, and coffee

small snacks for breakfast ud83dude0b just note, there's people living here, and have pets, but it's not a bad stay

the laundry availability. parking available

the kitchens were not stocked with kitchen needs. plates, utensils etc.

the breakfast was ok

big breakfast selection,great coffee. always love

breakfast was really good, not like the junk you get at other motel chains.

the staff was extremely friendly. it was very clean. the pool area was very nice

pool was not heated is the only downfall

desk clerk was very friendly and breakfast was great each morning.

we were able to get an early check in

the only problem we had was the pool was extremely cold

pool

loved the fresh hot breakfast, lots of options

breakfast was excellent

pool closed

shower had good pressure, and the breakfast was good

great options for breakfast!

didn't really like the continental breakfast and i think it could have been served until at least 10 a

everything! location, jacuzzi tub, delicous breakfast, friendly staff

food is great for a quick breakfast

staff was friendly, liked the free breakfast.

breakfast always fresh-great coffee too

after 5 days,breakfast was a bit repetitive

the kitchen in the bedroom

i liked having a full kitchen

very nice rooms with full kitchen, amazing price for the value!

the laundry area was small

a cozy bed, recliner, full fridge with an ice maker in the kitchenette with a 2-burner stove, microwave, sink, etc

room, love the kitchen area

the kitchen had pretty much everything you would need

it was a suite provided with a kitchen fully equipped.

beds comfortable and kitchen is nice

i like that each room had a usable kitchen

the location to the penn state campus and planet fitness gym was perfect!

.good bar restaurant on site .very pricy.

i like the cleanl i ness of thr room, breakfast options, gym facility and snack area.

clean room, friendly staff, good breakfast

it's a nice facility ....has a nice complimentary breakfast ...pool and fitness room.

the fitness room was clean and provided what i wanted/needed

breakfast was extremely delicious. with a hot food selection that changed each morning.

breakfast, clean room, extra towels available on request, someone always at front desk, easy access

breakfast was very good. the pillows are amazing.

staff, good breakfast, better than adequate facilities including pool and gym

the breakfast had a lot of options to choose from, my kids enjoyed it

the breakfast was a little bit of a let down

i used the gym two days out of my four days there, which was great but the elliptical was not working

good breakfast and nice staff. decent gym facility.

were adults drinking alcohol in the pool area while my husband and i were trying to let our 7 year old swim

excellent beds, shower and pool.

nice size pool

the gym was far inferior to any other hotel gym, and the breakfast was deplorable

wifi, gym, breakfast, noon checkout

kids like making their own waffles

gym- the cable machine needs two handles

we wished it had an indoor pool, otherwise perfect!

but to be better than other hotels, i would recommend the hotel to have a diverse menu for breakfast

pool is tiny

clean, friendly stuff and good breakfast

my husband told her we scheduled a late check out and she didn't seem too happy about it

thing staff shuttle service experience beyond great we had a great stay breakfast buffet outstanding service if we visit pittsburgh again for a football game no where else

we loved the amenities provided, the front desk was extremely helpful when we needed, the gym facilities were clean and organized and the pool temperature was absolutely perfect

maintenance trying to upgrade wifi during wedding preparation

wifi never worked. great restaurant connected to the hotel.

bad wifi. high prices

other restaurants close by--had to leave the property each of the 3 days we stayed there--and the bar was not open on sunday

bor day weekend) so i did not get to enjoy it

the bar was the only good thing and pool.

pool was closed, not mentioned in the listing

but the biggest issue was that the bar did not follow covid social distancing practices

clean rooms comfortable beds nice pool close to a lot of stuff

towels for the pool and no maintenance on site- broken toilet took hours to be fixed while they talked out for

good breakfast

breakfast was great, the staff was friendly and courteous and kept us informed as a small

breakfast was

didn’t have time to use the pool or fitness center but they looked very good

staff, comfortable clean room, spacious bathroom, amazing breakfast, couldn’t ask for more for the price

the pool is enough to keep young kids entertained and it’s clean

in was quick and easy, indoor pool was available and open

the breakfast was good

pool was nice. good parking. close to downtown.

double queen room was a great size for 2 adults and 3 kids

pool closed when we arrived. should be available to adults 24-hours as it is an indoor pool.

i was really surprised at the free breakfast that’s offered

the jacuzzi in the room was awesome, and the breakfast was pretty decent.

the breakfast was good everyday

close to venue. lemon water in lobby. free breakfast. staff were great!

didn’t get a chance to try breakfast, maybe next time

all electrical sockets don’t work no hot breakfast

staff was very friendly. room was neat and tidy. breakfast was fresh.

close to casino. good price. easy to book.

the breakfast was not what it should of been.

clean，big space with a fridge in the king room，great breakfast。

great pool and a nice breakfast spread.

the laundry was free the employees were excellent

i love that the laundry facilities are no charge, except for laundry soap

expected, the breakfast hearty (and surprisingly healthy: an excellent selection of foods), the pool clean and well maintained,

the staff in the morning was nice and let me do a late check out.

was good for a night away from the kids

dirty laundry was piled out to the evaluator

2 towels in room for 3 kids n 2 adults

he went into the laundry room and folded some towels from the dryer for me

we ended up using my phones hot spot to connect to my kids devices to get service

the pool helped entertain our grandkids

very clean and comfortable they also have a complementary breakfast

did not eat breakfast

staff really nice, hotel was convenient to train and breakfast was great.

beds, the location, the staff and the breakfast

tiny cold swimming pool

great location to casino

even with the pool being closed this was a wonderful experience

wish there was a whirlpool by the pool!

if you have kids definitely check out the children’s museum

location can not be beat - restaurants, stadiums, casino and sites to visit all within walking distance

close to rivers casino

the breakfast was overcrowded and too small the staff was trying hard but still couldn't keep up

hyatt had a fantastic breakfast

breakfast,free wifi,parking on site,great location,walking distance to lots of places including

i said in previous review the kids would like the pool a little warmer but that is not of big concern

one of the reasons we picked this hotel was because of the swimming pool for the kids

swimming pool could have been larger

daughter wished pool was bigger and a little warmer

the kids loved the pool

when i complained about that my wife's wifi connection doesn't work, i was told it was her phone

bad wifi connection

the wifi did not work

never did get in the wifi.

wifi service

the only disappointment was a pool and wifi

couldn't connect to wifi

had issues with the wifi on both my laptop and mobile device

the free breakfast and wifi are great

wifi is not properly working on the first night, called reception and got a phone number for it,

the shortage of towels, in the rooms in the gym and in the pool.

breakfast was a bit unorganized

the condition of the gym equipment was poor

indoor pool was freezing and i was unable to use it

breakfast was just so-so, but not bad

cold pool

desk staff, especially, carmen, dwight in the kitchen and our housekeeper, joevae, were concerned with making or stay wonderful

room was nice and clean,nice exercise room, very good breakfast

we were very pleased with the size of or suite, the kitchenette , bedding

the pool was heavy with chemical smell.

was great, the staff was excellent and knowledgeable, the rooms were clean and comfortable, wifi signal was strong, restaurant, bar, and coffee bar in-house were

nice restaurant downstairs. quiet room. good wifi.

wifi was in and out the whole time

bathroom was out dated the wifi didnt work vali was never around when you needed to get you car or give it back , the

unable to get a strong enough wifi connection to use my laptop.

loved the early check in and really appreciate the 12pm check out

i walked to the strip, duquesne incline, north shore, casino, heinz stadium, and pnc park

example: where the fitness room was

drunk hotel guests, dirt on the 'new' bar of soap

staff was great. bar great

the best breakfast

grab and go breakfast was warm and ready on time with delicious house-made ham and cheese croissant, fresh

overall more peaceful than major hotels the shuttle service was a wonderful feature and monk's bar was a great way to unwind

we didn’t take the shuttle but great that you have that option

we utilized the gym, the ice machine and monk’s bar

we did not have a mini bar in our room

pop up bar was great and the staff was super friendly

i like the modern industrial decor and the small little bar restaurant.

we were on the 7th floor and could still hear the bar goers yelling, cars speeding down the road and car alarms going off until around 3am before

dark room, small, bar limited, no room service, no info in room bout services.

breakfast ran out food 45 mins before cut off so my kids didn’t get to eat and was bummed no

breakfast was good and nice to ha be a couple of warm items we really enjoyed the shuttle van to

i was not able to check out the pool or gym this trip, the balcony at night was very nice with a beautiful view, the room was big the bed

breakfast was wonderful. free parking in the city. room was clean, comfortable and quiet.

the breakfast left a lot to be desired.

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly staff, 15 minute walk from the point

location and the room was very comfortable. excellent breakfast

we will be back again with our kids

breakfast was not as great as i expected and they ran out of the muffins i had wanted

breakfast was great, location is a great location for walking to restaurants and bars, easy access

the fact that the bar closes a lil early

there was a gym inside my room! the room was massive and had cool lighting and signage

i didn't like were covid mandated - the courtyard, restaurant and bar were closed

liked the bar area, staff was very polite, and the room was very clean

i loved the open space, which held two gyms with updated equipment, a game room, a full

spacious double queen room, nicely equipped gym, rooftop access, location.

the three treadmills in the gym, did not work, there were no towels available in the gym and the phone in the

gym can be updated

clean, well decorated, quick service, bike rental, rooftop terrace, location, good gym

nice place, great bar and location

i was able to work on my laptop with very good wifi and that was wonderful

rooms were clean and large, had a tv & wifi

good wifi, decent room receptionist is ok, but not the rest.

location, valet parking and the outdoor atrium. the attach bar was very cool.

my only complaint would be that i wish they offered a complimentary breakfast.

the sports bar inside the hotel was awesome, so we didn’t even need to go out for dinner, and having a

machine on my floor was broken, they did not have a lot of tv channels, you have to pay to watch kids channels

awesome gym

bills burger bar was excellent

we were in town for a cheerleading competition at the convention center, our kids did not compete until very late the evening we were checking out and the hotel was so generous

it was also nice that kids stay free

had a great stay, the hotel has many nice facilities, including the gym and a terrace with a wonderful view

also the breakfast buffet and kick backs are very nice with families

good breakfast. big room. gym and pool ok. very friendly staff. historic building.

at the front desk and heather at the breakfast bar were particularly helpful

more options for breakfast like home fries and bacon instead of sausages and eggs every day.

breakfast was very good but a little tight being so popular

breakfast and clean room

bacon for breakfast.

breakfast was good.

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

i love the fact the the gym have to be key access only and the building as well

was amazing for pnc park and rivers casino

great location, helpful staff, good gym, comfortable and clean.

decor, lobby bar view

everything was great. my kids loved the pool area.

pool and fitness room was a plus

they have bottled water to us every day the fitness center was standard and convenient

staff helped make arrangements for an early check in, recommendations for where to visit or sightsee on the strip and were pleasurable in

i should have been informed pool closed, fitness center closed, limited food

wifi

the room was comfortable and modern as well as excellent wifi connection

it was just the wifi connection that was the downfall

the double bed room was very nice and roomy. the desk service and room service were very good.

pool and gym

breakfast spread wasn’t very impressive and i felt that it was too expensive, especially for kids who are picky eaters

breakfast was not included in the price.

over priced breakfast ($19) which was not included in price of room

pool could have been warmer

microwave in room and breakfast was not included

suites are great because they have a full kitchen: regular sized fridge with microwave and a dishwasher

breakfast only from 7-9, some of us are not there for work and have kids that sleep later

breakfast buffet!

and comfortable the staff was exceptional at all levels from amazing and kind valet— breakfast room server— housekeeping — front desk

breakfast was terrible

gym was what it was to intended to be a quick workout

the staff was great, the space was clean, and the breakfast was great

it was very spacious, perfect for the two of us. kitchen is well equipped.

pool chemicals were too strong for kids to get in the water.

no trolley, no towels ( laundry out of order) and the staff was not trying to help for anything.

location, the kitchen and a decent view. the staff i cannot say enough about them!!

the stunnning lobby, the huge ballroom, and the tall, spacious rooms with huge windows and full kitchen, it was perfect for us

let me have a late check out

we had no light bulbs in our kitchen area

was so nice, the shower was hot and the pressure was decent, everything was clean, having a whole kitchen was great