quality of the food can be improved and the wifi speed connection needs to be increased significantly

distance from the airport, very convenient location for travellers, very good free wifi, very good breakfast

the wifi was unstable at times

airport parking without additional payments!location just at the aiport!

it was good service and breakfast was good and great persons.

the staff members were able to speak english, thia takes up lot of time and energy to translate, breakfast needs some variety, the whole 13 nights was the same, no dinner in the hotel

breakfast was way better than what you would expect from a place this near to the airport

shuttle as advertised did not run when i arrived at 8 not when i needed to leave at 5

bed was comfortable. breakfast was great

airport shuttle more or less 24 hours

cleanliness, room, wifi, location

wifi was not working properly.!!..too many slowdowns or interruptions..

modern tools, frigobar, microwave, for very modest price, clean, modern, ample bathrooms, quick room service, very close to airport, free shuttles to and from the airport, clean pool, very nice

great to the people and swimming pool

24 hour airport shuttle!!

i did not like the smell of the room. i struggled connecting to the wifi.

the wifi was very good

pillows wifi beer

the breakfast was really bad and my laptop wouldnt connect to wifi

excellent breakfast and quick response in room service

clean room, excellent breakfast, courteous staff!! checkout till 1:30 pm, can't beat that!!

of covid, breakfast is now served via room service

was excellent and the breakfast was delicious

free airport shuttle and breakfast

morning breakfast was good

location and airport shuttle service wifi was stable

day there was and problem with connectivity so tv had issues, we were told it was due to the poor wifi

good wifi on floor 5

safebox didn t work. wifi you need to connected in the lobby first signal is poor.

very friendly staff, clean, right next to airport, fast free wifi, great value.

misleading information about free breakfast with reservations

liked that it has 3 restaurant options nearby and the ease of shuttle to the airport every 30 min

shuttle to the airport was great

good breakfast, nice pool :)

pool is closed.

nice and comfortable rooms, clean, good breakfast, closed to the airport, but quiet

customer service and breakfast

negative feed back for this hotel except that they could add more diabetic friendly menu on their breakfast

location close to airport, nice and clean room, good breakfast, nice staff

is free shuttle bus pick-up at the airport which is convenient for travelers

staff was courteous and professional. hotel was clean and accommodating. breakfast was great.

pool experience was not the best

friendly front desk; quiet air conditioning, very comfy pillows; shuttle bus to the airport.

breakfast was greatud83dudc4d

we arrived in the late evening, called for the shuttle which came very quickly

was great, they also had shuttle service that could take us up to 10km around, i liked that

associates shower was spacious shuttle

location, comfort, and last minute availability. the hotel also offered airport shuttle service

layover with a very early flight so we appreciated the proximity to the airport and the 24 hour shuttle service

pool closes at 10, bar at 11:30, wish they were open later

the swimming pool was closed which was a shame.

husband loved the breakfast he was really happy that y'all had a buffet, location was excellent it was really close

clean rooms and great breakfast

the breakfast was not very good nor the food.

limited breakfast selection. lumpy pillow

very poor shower pressure. tv in breakfast area has not worked for 3 months

convenient location, decent parking

breakfast and location great.

location, several restaurance walking distance, gas station was just 3 block a way, breakfast and caffe was very,

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target) if you need to (-)the parking process.

the rooms on the homewood side have kitchenettes and feel a bit nicer

they've got a great breakfast spread and the dinner options have all been great, along with the happy hour

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

location and facilities from parking to hotel

location, room service, housekeeping

room service was also

hotel is near a comercial plaza, the pool is perfect size, the only problem is the room some rooms looks damaged (doors, floor, bath) (+)security and traffic control to keep cars safe. pool and amenities available. main road access. (+)hotel is great beautiful pool staff is great property is clean and property is close to (+)it was close to everything.hotel is always clean so is pool (-)i couldn't find the swimming pool, nor signs to lead me there (+)is a fiesta inn standard hotel, nice pool area in a busy town area, the rooms are nice and rather big, comfortable and clean (-)fitness center is too small and too few choices, and the swimming pool was under construction during my whole stay (+)pool

cleanliness of the property, and the service of the staff, specially of our room service lady martina

breakfast and fast wifi

employees' service and breakfast

breakfast and fast wifi

breakfast

they speak english but the room service didn't speak much english

ordered extra breakfast and half was not

breakfast was tasty but minimal, but the staff was great

there is a pool and a playground for the kids

the breakfast included in the room fare is descent.

continental breakfast was included and good. the staff was extra friendly.

continental breakfast, coffee was horrible it seemed like they added the whole can of coffee to brew

breakfast!!

breakfast is has a lot of variety and fruits

the breakfast in the mornig..good food

excellent breakfast menu (continental), and reasonably priced

the fitness machinery in the gym does not work well.

parking is convenient, staff is great, breakfast is delicious, building and rooms are clean

i would say the breakfast was good, also the gym.

parking could be more secure but they were doing some renovations at the moment

breakfast is great, free and secure parking

the breakfast.

the breakfast area, they didn't let you know which food was for free, they told me when i already have

also gym had the multi machine being repaired and this was not

no swimming pool nor gym. no restaurant

no swimming pool nor gym. no restaurant

the pool was nice

excellent place. professional staff, good breakfast, clean rooms, good location,

location was great , breakfast was ok

clean facilities, and an included breakfast buffet for all

convenient location, included breakfast buffet and service!! the pancakes were everything!

also the room service was great and for a really good price, and the fact that they let you check in before

the gym equipment was in good working order and the poolside was always clean

room service was quick

had parking

they have good wifi and save parking. there's also a little ceasers and a oxxo right across.

hit and miss wifi

fi) signal in mu room was weak again

internet

check in, no one told me about the pool, the gym, the restaurant, anything really which was upsetting, they only asked for my name my

the breakfast and 24-hour complimentary coffee and tea was super convenient

included breakfast was good ( except not very warm pancakes and the

i didnt get to try out the pool, hot tub, gym or visit patio but i did see that they were really

nice breakfast included. great location close to the arena and fundidora park.

i like the gym

the breakfast selection was great and delicious

they said breakfast start at one hour and they didt have anything ready

breakfast staff were very friendly

good breakfast, clean, easy parking

the breakfast eggs were to dry no flavor, i was expecting a variety like bacon and eggs, waffles,

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change the peso

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

location, good parking lot, nice pool, great atmosphere

water in the pool was freezing

training equipments from gym are obsolete

the gym was very basic and machines didn’t work

rooms was clean but noticed the pool area wasn’t the cleanest

gym facilities is very old and broken, and booking information makes people confused and easily

dislike that the restaurant was under construction , and also the swimming pool was too small for the people

my first day, the wifi was so fast, i could stream videos in hd

terrible breakfast

odor in the room aisle without air conditioner really small and not friendly parking lot elevators were the worst part

the breakfast was amazing

the breakfast was awesome and the staff went out of their way to make sure we were happy.

location is not good,very little parking,breakfast was little to nothing they never refill the juice or fruit

breakfast was ok, although the breakfast area is rather sober and crammed

we could cool down in the swimmingpool, play ping pong during the evning and enjoy a nice breakfast in the morning

to go to our event and come back really quick & cheap, decorations are interesting and it has pool which is really necessary for this hot

small room, low breakfast, bad soundproof high price, weak wifi, noisy ac.....

really like my stay here, the location is great and the facilities are really modern, wifi is good and you can walk to a couple of places, being in a mall has a lot of

wifi was very weak. not feasible to work continuously using their wi-fi

egg was not part of free breakfast. you have to order it and pay for it.

more variety of breakfast. one hour early free transportation to the tec of monterrey

room is not clean sofa couch had dog pee markings sheets were ripped pillows were uncomfortable wifi didn't work we were staying at the pet floor and it is nothing like what we saw in the

wifi was off for a day

wifi still sucks but many of the other maintenance issues have been repaired

wifi was spotty at

bare pipes , shower no practical door away from faucet , if not carefull one can get burn, parking designed for mini cars, cones placed at main entrance blocking acces to main entrance

breakfast here is delicious and filling to get your day started

there is no free breakfast but there is a cafe on site. reasonable prices.

great breakfast with great service.

the central area was nice, there is a bar and they serve breakfast (not included in ticket0

great breakfast and firm bed.

old beds but good free breakfast

breakfast included was not worth the price and the bathrooms were not accommodating

prefer a self-serve breakfast.

of a tv not functioning but, only replied that it was noted, never got fixed, they only had one breakfast option, etc

breakfast is only coffee and we come not top late

wifi was very bad

wifi big room good room service

lights and wifi work sometime

weren't enough towels, hallway noise, the breakfast had a schedule of 8am and thr were not ready and the coffee was cold

was very friendly, from the parking lot security staff, front desk, waiter, ballet they were all awesome

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location (-)wifi didn t work (+)this hotel is good value for money. it has free wifi. (-)wifi wasn't working at all (-) the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

wifi did not work for me six days, tablet or laptop

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

bad wifi

bed was comfortable, a/c and wifi worked great, close to bus terminal.

wifi is useless, can't connect

no wifi for cell phones.

wifi did not work at all even though i had to work

location in the barrio antiguo

strong wifi signal

bar options not great

room attendants were rude and room service was horrible

the gym and pool facilities are also unmanned and under equipped

service at the pool was quite poor and took a long time to arrive and charged us 2 extra beers that we didnt drink

the breakfast was lacking in variaty, there weren't any options for vegetarians.

breakfast

and the breakfast could ve had more variety and the fruit less frozen

hotel has a good breakfast and location is perfect

the complementary breakfast is good and tasty

the parking entrance is on the main avenue through the casino but once again, it looks dirty and old

location. helpful staff. good wifi. great price. big room.

wifi codes changing daily basis

math for the shower was a little slippery, i stayed for a month and every week had to change wifi password, no info in the phone to call for issues - had water coming out from the closet some

location & fast wifi

old furniture - old square tv - wifi password works per device, need to ask multiple time for passwords - room light buzzed - weird

the hotel has limited parking available and the wifi was slow throughout our stay

the guests that there is a problem with the wifi and the water situation as well

of limits as they had it closed and the disappointing fact is the internet had a problem, so the wifi was on and off at times, very unreliable

the wifi wasn't working and there was no one to fix it.

the front desk staff and the guard at the parking lot

breakfast was great as well as location

there was no refrigerator in the room. breakfast buffet was expensive.

bar closes too early

ay the breakfast bar i saw a roach ud83eudd2e

only thing i would say is that the bar closed early haha

disastrous wifi. administration not great.

wifi in room was not good

wifi

wifi works perfectly

wifi was often unstable.

i like everything s except the wifi is really poor

great and relaxing hotel with fast wifi

wifi very unstable all around the hotel. reception and restaurant staff are not the friendliest.

clean. good wifi. good breakfast.

wifi connection

the staff is great location is very good, mexican style breakfast.

pool area was beautiful

breakfast was really good, people friendly at all times, swimming pool was enjoyable for kids and the mall was closer to the hotel, you can walk around and have places to go

pool and lobby under construction

breakfast was exceptional, the service by the breakfast staff was great

the wifi was very weak and the elevators weren't working all the time

carpet was damp, the elevator is old and broken, the wifi sucks, the place is very old and shady

wifi was good but had a couple spotty

it s a nice hotel, but the wifi is really slow.

and the wifi didnt work properly it disconnected continually

there's a pool also which i didn't use, but looked nice

they didn’t turn the lights on the pool area

more pool loungers, washing the corridors carpets.

water in the pool was still freezing cold

the pool.. and the location.

breakfast was minimal just a little eggs and beans with no juice or anything offered for our two

breakfast portions where poor, the breakfast dishes where not good tasting, and the room that they

didn't like the breakfast, thet gave you like 1 scrambled egg and no more than one slice of ham

didn't have breakfast, too late for me

breakfast service was great. sad to say ,but no towels and the hotel lost my reservations.