pool schedule, and ac wasn’t cooling enough for the room

gym looks good

breakfast was amazing the service was great and location

cleanliness near to the city nice pool nice breakfast

the gym, old equipment

the breakfast was great, the ac was cool, the bed was comfortable and we couldn't have asked for more

we loved the pool, the location, the weather and the staff.

breakfast is very good

wasn't clearly explained to us that even though breakfast was included, if we ate it in the room we had to pay for it

the staff at the pool area and spa weren't welcoming either

modern, clean, good service, good breakfast

the highlights are: private kitchen (with stove, coffee maker, minibar, basic utensils), private bathroom, air conditioning,

kitchen facilities could have been better.

i like the breakfast service

rooms are always super clean, fresh sheets and towels everyday, comfortable beds, good wifi and breakfast included

i liked it the breakfast and the girls from the kitchen, they were really nice.

room is clean, they prepare special breakfast for us, provide us personal driver

attention by everybody was excellent, very good clean of facilities with an amazing breakfast

breakfast every day was the same, people need variation

the hotel was clean, the pool was good.

breakfast, personal, location, too poor by thia price.

it was a good place to stay and family friendly pool! people was kind.

staff was very nice and helpful pool was very nice

nice room, good wifi, in room safe etc

nice rooms. very big bathroom. pretty clean. great breakfast. friendly staff.

it has a pool and also the hotel has its own access to the beach

the downside of the pools is the steps have sharp edges

music was a little loud at the pool

all the pools for the family are superb including the one at the rooftop bar which is for adults only

great gym

the gym was locked even though i made reservations

kids had a ball

the food, pools, activities for the kids and the juan valdez cafe.

wifi

the room adn view were great and nice size wifi was great

the wifi was iffy and the tv had an issues

very clean. strong wifi. nice facilities. spacious room. nice pool.

the wifi worked good

location very close to the airport. staff was friendly. breakfast was good.

modern and breakfast was nice

the quality of the breakfast

breakfast was very good and the staff very friendly

skip breakfast, its awful

the breakfast was adequate, wifi was good, and the bed very comfortable

no wifi

decent wifi, comes and goes, as the tv cable signal

once i turned around by the pool to ask for a towel and emilce was already standing there with one

limited breakfast.

good wifi and clean

the only downer but not much is the wifi. too many networks and none work on a consistent basis.

the wifi on the room could be better

the wifi needs alot of help

nice and quiet, in a safe residential neighborhood, walking distance to airport, superb wifi

wifi was strong in common areas but didn't work in our room

the wifi connection could be better

great breakfast

grat pool area if you fancy stay away from busy city centre

ice, no beverages, refused to let me keep a bottle of water in the kitchen refrigerator, tv didn't work, refused to allow a guest to come into my room forcing me to

the pool is super refreshing, considering the temperatures in cartagena

late check out for a small fee

the bed is comfortable, the ac and wifi work good

the wifi signal very low.

there is neither wifi nor mobile service anywhere

great wifi

wifi is weak so not good for working

4-5 blocks from airport, even closer 1-2 blocks to the beach..and good breakfast included!

personally missed the option to have a tea in the morning with the breakfast

breakfast provided was great

very mediocre breakfast.

breakfast in the hotel was simple but delicious and nutritious

great breakfast, staff is very nice.

spotlessly clean, well-managed, great little pool

clean room, small pool available, conveniently located between the airport and old city

actually perfect for me - i love a quiet, dark room to sleep - but they have other rooms by the pool with more light, so please choose accordingly

nice place, location! amazing staff and breakfast. enjoyed our stay there

poor wifi signal throughout

wifi was adequate

it s a bit far from downtown, and wifi was terrible.

wifi disconnected from my phone at some point for quite some time every other day, not sure why

wifi internet did not work properly, i recommend hotel to change this sign in method.

the wifi in our room was quite unstable

perfect wifi

nobody speaks english, no working wifi in the room, the ac in the room was terrible, the windows were dirty, and the floors were

the exterior design of the hotel. wave shape. the room had a safe. good wifi. good spa.

the hotel could have been closer to down town. the wifi doesn't work well.

the wifi is excellent

the wifi did not work well in the room

there is a nice open courtyard in the middle of the hotel, where the wifi is very good

great value for money, good wifi

wifi was excellent

clean, good ac, good location, wifi worked good, good price

nothing bad, everything was good. also the breakfast was great . wifi is working good

the wifi signal in the room is not so good.

the hotel is so quiet and the wifi is very strong

great wifi internet and 24 hour bar on the 1st floor

good kitchen

or getsemani but of course you could grab a cab to be faster :) simple apartment, you can use the kitchen as well :) thank you

the hotel is not luxurious, but the location by the sea and big swimming pool is wonderful ud83dude0a for me it's the best choice to rest, swim and make long walks on the

breakfast and supper are good and plentiful

breakfast was good, the hosts were absolutely amazing and couldn’t have done any more if they

the room, the pool and the beach were all fantastic

next to the sea, shower by pool, lovely pool, views of sunset from roof terrace

the rooftop pool is nice, has a bar and gives a great view

friendly staff, nice pool and across from beach.

no wine or redds, at the bar or restaurant

gym worn and useless

breakfast was average

wifi did not work in my room - very very slow

wifi too slow

wifi was exceptional, the breakfast on the rooftop was good and the staff was very polite and

wifi didn't work in the room

others a balcony, tv, kettle and airconditioning -decent bathroom with very good+warm shower -wifi worked well in the room -nice rooftop area + restaurant -close to the beach + you can use

good breakfast with lot of choise. good wifi conection. big room, clean. friendly staff

the wifi was sporadic

excellent attention good breakfast

price. friendly staff, breakfast. pool, minibar

nice staff, good breakfast with hot items

wifi could be better. near beaches are in a bad state

wifi is good

amazing and one more time - amazing :) really good location, extremely friendly staff, good wifi, very comfortable room and bed/

the wifi wasn't very dependable. the coffee and the bread could have been better.

wifi a little weak and for me personally the mattress too hard

the swimming pool was clean and music was very nice to relax and spend some time

next to the beach, very nice swimming pool

the pool and sun-beds

i would say the pool closed early. would love for it to be open till 10.

location is close to the historical city, clean rooms, swimming pool, and you can even walk to the historical city, if you like you can read my article on fendaux

wifi was unusable in our room but good elsewhere

the wifi went down regularly

the breakfast was great, the wifi was strong

the pool was out of this world

everything, mainly the adults pool.

food was great! massage at spa was excellent.

the new bar above the spa is a good addition during holiday weekends

because of the temperature in cartagena and we slept really good and the view to the passive pool was beautiful

neighborhood and didn’t like the every morning is the same kind of breakfast

breakfast menu should vary in options.

daily breakfast available

clean, strong wifi, nice staffs, 15mn from the bus terminal.

we didn t have wifi for three days and still didn t get any compensation

d ignoring they had a window, bad view)

wifi worked well in social areas staff were friendly and helpful breakfast was good

good sized room. good wifi

the breakfast was delicious ud83dude0b the facility was clean

location, the swimming pool in front of the fort is amazing

if you go to the roof, there is a bar with a view to the alcazaba

kids friendly place

we loved the rooftop bar and swimming pool overlooking the fort

air conditioning was always working and the wifi was decent

wifi connection was good

wifi was extremely poor

amazing breakfast

breakfast had a lot of options, of which we had many and all were delicious

pool seems hard to use wish it was on the roof wish room had a window and a credenza

very walkable yet far enough from the chaos of the city center), the staff was very nice, the pool was beautiful and protected from the sun, the beds were very comfortable and the room was

the pool didn’t look the cleanest hence i only sunbathed

loved the huge room (a suite, really) and the lovely communal area around the swimming pool

spacious rooms really nice pool l

breakfast was always nice and fresh

you can use the santa clara facilities where you have a swimming pool, spa, gym, jacuzzi, bar and more

right down the street with a beautiful breakfast and refreshing pool

pool in nearby hotel could also be used

great location, good service, attached to sofitel hotel, breakfast excellent!!

amazing pool - one of fews i actually want to stay at the whole day

the room was big and very comfortable, coffee machine and kettle in the room, the pool and gym were very good, great service from the staff, lovely old buildings

the staff, spa and pool area was so amazing

from the professional and attentive staff , the amazing sol spa, the beautiful pool and well kept grounds

gym was rather small with running machine looking at wall and not much equipment

good laundry service right downstairs for a reasonable price, too

the staff would watch my toddler at the table while i grab us breakfast and if you have kids you know what a big help that is

there's a laundry place connected to the hotel, which is handy (and good value)

this is not a luxury hotel, however the service (front desk, proximity of laundry) is good and the people are smiley and nice

laundry and cleaning service are very good

weak and intermittent wifi in room plus tricky and intermittent hot water and too much trouble flushing toilet with very

staff, beautiful old house, good air con and water pressure, great masseuse on site, good wifi close to several good restaurant and cafes and

wifi signal needs strengthening in some corners.

wifi was good

i felt safe throughout my entire stay and the wifi worked great

the wifi was a bit spotty for us, though it worked well with locals phones

were unable to figure out why wifi didn t work in my room, i ended finding the router behind the tv and reset it

wifi was ok - good enough to research places but not good enough to stream video

the wifi sometimes disconnected.

clean, good ac and wifi

breakfast was ok

free breakfast was good

the common entrance/breakfast area looked clean but that unfortunately did not hold true for the room

breakfast was really yummy and filling, scrambled eggs, platacon, fresh fruit, fresh juice

breakfast is delicious, not to fatty in comparison with other restaurant options

wifi did not work in our room, but only out in the lobby

wifi: awful, it was spotty, and caused problems while trying to communicate for booking tours, etc

wifi was a little unstable here and there

and less attractive than showed on the pictures - breakfast too poor for this kind of hotel - wifi not working, neither in room nor in other parts of the

sometimes the wifi-connection wasn't very reliable. at the weekend it can be a bit loud

like the location, friendly staff, the wifi, excellent air conditioner ( a plus for cartagena hot weather), intelligent room (+) wifi was good for remote work (+) good wifi and the location was really close to the main entrainment area (+) fast wifi (-)bed could be more comfortable, pillows as well. during my stay wifi didn't work (-)wifi didn't work most of the time we were there. shower was dirty. (+) wifi was fine and the location was good, but so would anything be inside the city walls (-)no hot water, power went out several times, no water in jacuzzi as a result or ac and wifi

was in the second floor, they didn t help us with are carry on ,i miss my reserve in the sky bar because when i arrived to my room , didn t have towels i was in the shower for 30 min , my

fyi that s not a pool, it s a hot tub

only thing i missed was a pool given the heat in the city and the bathroom was a little tiny and therefore challenging to

everything was amazing, the staff, central area and the breakfast was super good!

breakfast was provided in the hostel over the road

place was clean and breakfast was great

laundry service very affordable and very well priced

there is also a laundry service which we used and can recommend (if i'm not mistaken it was 5

the women at breakfast and who helped us with laundry were also incredibly nice

no safety deposit box. no wifi in my.room.

my room was simple and small but everything, wifi, ac, worked as needed and the bed was comfortable

good wifi

wifi didn t work in the room, but was just fine in the lobby.

hot showers, great wifi connection, tasty breakfast, very friendly staff and a great location that was quiet yet super

also wifi sucks except by

bar, not that noisy, small safe, nice people, very good breakfast, good ac, satellite tv, good wifi

wifi was good

plus the wifi connection was low

wifi was up and down, but also when it was working it wasn't very strongest

the internet signal on phones was bad and the hotel wifi was not working.

no wifi, breakfast could be better

- wifi was extremely spotty for the first 1

the building is newly renovated, the wifi was spotty/unreliable; the connection in our room dropped repeatedly, which made working from

- wifi was extremely spotty for the first 1

beds are comfortable, a/c is strong and wifi works

the wifi was one of the fastest in colombia and the shower was just amazing

wifi doesn t reach the rooftop. the access point was broken up there.

they did let me do a 2-hour late check out at no cost

everything was impeccably clean, and the breakfast was outstanding

lovely staff, great location and the rooms and pool were a great oasis from cartagena heat

location very friendly and accommodating staff - really helpful with luggage storage for us the kids loved the

breakfast is basic but okay and the rooms on main floor are at the breakfast place: it is noisy in

pool and terrace are very good for a relaxing time

the room is very spacious and clean, good breakfast and a great rooftop area.

breakfast was adequate what really impressed me was the service excellent provided breakfast for 2

location staff security breakfast

good location, reasonable breakfast, quiet.

breakfast time is very short in my opinion there is no hot water but i think it is not necessary

the breakfast was very good

with tour ideas / queries / bag storage great location/not too noisy great a/c and wifi pool to cool down / large terrace juan valdez next to lobby the on-site massage (post red-eye (+) lastly, the wifi worked for what we needed it including some streaming in the room and there were ample (+) room had a comfortable bed, nice hot shower, and wifi worked well (+) wifi was not available throughout the establishment, but breakfast, the charm of the decor and (-)wifi was not available everywhere in the hotel. (-)wifi was very spotty (-) wifi was awful

beautiful patio and swimming pool with great view

nothing, breakfast could be better

the breakfast was amazing specially that one arepa rellena con pollo uffud83dude0dud83dudd25 thanks to

also the mantainance guy jaime think muy amable gracias hasta when we ask for some music @ the pool, he go somewhere and brough us a big speaker and turn on the jacuzzi and tur the lights fpr

the breakfast was absolutely delicious

breakfast included really good

- great location, staff, breakfast, noise-cancelling doors

a very quiet room considering all of the noise outside. breakfast was excellent

the breakfast area was so quaint and lovely

there was no pool or real outdoor area. beds were very firm.

nice hotel, small rooms and a tiny pool

breakfast vouchers & restaurant were incredible

the property is very well maintained the style is so nice very well located ciudad amurallada breakfast was very

we stayed in better hotels for less money with a pool

the rooftop pool is a good size with bar and restaurant

get to use the facilities much but the rooftop looked lovely and the cocktail we had at the bar up there on the first night was delicious

pool

2 luggage racks, laundry line in the shower, stocked mini fridge

the rooftop pool is a good size with bar and restaurant

no breakfast a bit to noisy as above the doors was a small net no window in the room

some great places nearby like beiyu for breakfast

lack of breakfast opportunities at the hotel.

free coffee in the morning and available breakfast options

if there was breakfast and a common room or courtyard it would be near perfect.