i did not receive the room with a kitchenette that i reserved and was placed in a different room and was not informed of anything by

the wall had scratches and the kitchen lacks cooking utensils

mini kitchen in room, microwave, hot plate but no kettle

late check out of 20$

didn't like the towels, they are weird and do not dry -there is a kitchen but no pan or kitchen

breakfast options don't cover anyone with special dietary needs.

not much of a breakfast but the coffee was very good. they have veteran specific parking.

not much for breakfast, but for the price of the room it was great.

i missed the continental breakfast ud83eudd72

the breakfast was minimal at best. the yogurt held us over until we could get to breakfast.

was no trash can, the toilet paper kept falling because there’s not a thing to hold it, the gym has no equipment and they only service (change sheets) every four days

no a/c, no fridge only cold water to bathe, had to take standard room hen had booked room with kitchen2nd night man on desk was asked for clean towels twice, told coming but never did, when girl

the treadmill in the gym is broken. very limited facilities

was clean and and the lady the works the kitchen is very warm and welcome very one in

the kitchenette and the updated room.

i liked the pool

no breakfast as advertised and should have at least a loveseat in king suite

a gym a pool and they have breakfast and wi-fi i like the access to the expressway, and that there

did not have breakfast. none in lobby, only coffee and vending machines.

the pool was clean and was perfect size for our team. girls ages 8-9

big gym and indoor pool both maintained well. breakfast was good.

clean full kitchen comfy bed

people in room above me sounded like they were in a jungle gym

indoor swimming pool, free breakfast, clean room etc

great location close to all the shops major hwy. room and indoor pool was nice.

nice bar and can sit talk and eat in the common area

bar was great open till 1 ud83dude0a we love that

i used the gym two days and it wasn't cleaned after the first day.

a/c in the gym only 1 elevator was working the entire 3 weeks poor to no wifi in the room cleanness of the

the gym was fantastic

my 20th anniversary and never get to travel so we chose this location for cleanliness and a nice pool as it was over 100+ degrees outside

the swimming pool was dirty and green

no breakfast because of coronavirus, starting next week.

was extra large size - extremely clean - whole facility smelled brand new - excellent hot breakfast

pool was perfect temperature for a late swim and breakfast was yummy

well layout rooms with full kitchens

wonderful breakfast with good variety

clean. friendly staff. efficient room. good breakfast. lots of choices in foods.

and accommodating location was perfect for our trip room size was awesome breakfast was great pool was a decent size for playing and area was

kitchen including pot/pans and utensils

also the free breakfast helps a lot to reduce our time looking for food in the early morning

really appreciated how they had a water/coffee/tea/hot chocolate bar in the lobby throughout the day, decent water pressure, appreciated the soap

no breakfast and no gym

we love the indoor pool

very clean room, comfy beds, and nice breakfast

breakfast was fair, the hot food could be of better quality, the rest was great

breakfast was great bed slept great clean

very nice room and breakfast!!

small pool and gym. but not the end of the world.

friendly staff, free breakfast and hot tub.

i like the property had a gym. they also serve breakfast. they had a nice pool.

pool could have been bigger

we liked everything! near malls, food places, and the water park!

was close to restaurants and the water park and other places we wanted to go. within half a mile

i liked that the property was near the mall, water park and walmart.

breakfast was very great, and selective.

the breakfast was nice too

the hotel was clean, the staff were all very friendly, and the breakfast was filling

breakfast, hot tub, pool and location were excellent

our favorite part was the all inclusive free breakfast

i loved the hot breakfast every morning.

very clean, spacious rooms, laundry facilities, good breakfast.

cleanlines, good breakfast, good facilities(gym, swimming pool, etc), great location , good reception , etc

very clean, spacious rooms, laundry facilities, good breakfast.

i wish they had a laundry room for guests

great value. comfy. clean. pool was good. gym was good. great stay. would do again.

kids and i stayed here for two days, very clean room, very friendly and welcoming front desk lady

love how soft the beds are and that i was able to do early check in for the rooms

room we were in was very noisy, we heard the people doing laundry and water from the shower from upstaits

my room was close to the laundry i heard the washer and dryer all night long

the full c kitchenette and comfortable bed

was a cockroach walking around the kitchen area, sink and stove top , on top of the fridge

kitchen

loved the kitchen area, i was able to cook a nice dinner for me and my boyfriend

roach traps under the bathroom sink and dead roaches in the kitchen

stayed at one before and was very surprised we had a room with 2 queen beds very clean large kitchen with a full size refrigerator and breakfast in

very clean! loved the kitchenette. g

breakfast was great

parking lot is close so can be loud at times

not much of a variety offered for breakfast.

clean, good location, spacious, great breakfast, well-lit parking lot, good value

i was able to get an early check in as i was returning from a cruise

the breakfast menu could improve but still it is very good

the cancelation of breakfast

the breakfast i don’t know every ate it but the coffee was the best

wonderful breakfast, indoor pool, and excellent location to everything

that the pool was cold and the room wasn’t hot enough for how cold the room was.

wonderful breakfast, indoor pool, and excellent location to everything

pool had too much chlorine and was burning our eyes

fresh fruit in a bowl and herbal teas near the eating area was good to see plus the fact that a gym room was available really made this a good priced accommodation

the pool area was clean and very relaxing

ice machines for guests, no happy hour or bar as advertised, breakfast was only good on one of four days

we wished breakfast was served a little longer, like to 10am

were no pool towels out at the pool so i asked the front desk for towels and she was able to accommodate us

refill at breakfast bar was delayed

only had continental breakfast available

we enjoys swimming pool as well

great location, clean room and the bed was very comfortable. breakfast could've been better.

the free breakfast was delicious with a friendly staff

convenient, clean, onsite laundry.

the breakfast was a joke, just toast and jelly with cold coffee. there was cereal but no milk!!

breakfast bar was extremely limited

i was checking out early during the breakfast window

was unfriendly, breakfast was not out and we had to ask for it

of hot food for breakfast, some bugs on the floor in the room, hard mattress, and hot room when we came in

wifi did not work & pool closed!!!! nothing worked right

i didn t like is that they advertised wifi but it didn t work the entire week we were they

wifi was horrible

place was run down, no working wifi, and a lot of chipped paint

never got wifi in the room the beds were dirty and everyone was smoking in their rooms even tho it's wasn't

nice, well-functioning guest laundry

exceptional breakfast

do not appreciate the facility housing displace families from louisianna with screaming kids, running the halls at all hours at night

no. i loved everything and the breakfast bar was great also

great breakfast and staff.

the indoor pool

breakfast was great!

key readers to pool and fitnes room were a little out of whack but not major.

breakfast was always hot and good

heated pool and fantastic hot tub make it worth it!!!

strong wifi

the full kitchen had no utensils, no dishes, no pots or pans and no coffee or tea maker

this time i rented the room with the kitchen

paid for a kitchenette was put in the 2nd floor which was not i formed no elevator

having a kitchen area provided extra counter space and it was great to have a table and chairs in addition

wifi was absolutely the worst i need it to work and could not run more than a quarter of a device

wifi not working most of the time. beds not very comfortable.

the wifii was very spotty

there was no wifi tv didnt work

they offer free wifi but the signal is so weak it's really non existent.

wifi barely worked, therefore i was unable to use my devices

cleanliness, the smell inside the hotel, cockroaches, and the wifi speed.

everything was great except the wifi in 206 was non existent, usually it s very good.

the wi-fi worked the whole time, and breakfast was good and plentiful

the parking lot is very small, with probably only about 30 spots total, and a great deal of the spots

breakfast bags were a great idea - especially with the pandemic

staff friendly and accommodating. appreciated their guest laundry.

we liked everything except maybe the breakfast. it could of had a better selection of food.

the bed was comfortable and breakfast was good . my room was amazing.

breakfast

staff and breakfast were excellent

the breakfast and the the overall comfort were amazing.

if i hadn't been so tired when i got in, i would have taken advantage of fitness center

not enough options for breakfast and they were out of a lot of breakfast foods.

breakfast and the staff was amazing.

sanitation wipes or solution to clean gym equipment

the only thing i didn’t like was when u come tru the gym door, the smell is bad.

professional staff, clean room, convenience of bar, great tasking cookies, and good continental breakfast

wish there was an indoor pool for the kids!

the pool was not working

the beautiful kitchen we had too, with our room

i rented a room with two queen size beds and kitchen

wonderful breakfast, free laundry room

24 hr gym is clean

the pool water was a bit chilly. a warmer pool would make the experience even better.

it has an indoor pool as well

she told us about happy hour, the pool, and to let her know if we needed anything at all

like to encourage the maintenance staff to install a clock by pool area

pool needs to be monitored and cleaned regular

housekeeping done on request and gym is open 24 hours

the gym very small no business center the breakfast not good no warm pool

pool gym room

delicious hot breakfast buffet, and checkout time was noon

also, the kids had a blast in the pool and i enjoyed relaxing while keeping an eye on them

the kitchen to cook breakfast, the full size fridge with ice maker....

maybe a bigger trash can for the kitchen area.

neighbors seemed to have had a party or something at the room next to mine, a lot of kids in that one room

my kids spent all night huddled under one sheet

we stayed 3 nights and enjoyed our stay with our 3 kids

and set up for if u bought your kids

gym doors can't lock,so anybody can come inside

is a really nice hotel, breakfast is the best

no breakfast & location was hard to find

love the kitchen and staff very sweet.

the rooms are awesome with the kitchenettes! very clean and comfortable property!

has nice small kitchen, bath, and upgraded remodeling

the continental breakfast was mediocre at best

they have a nice little breakfast in the morning

very affordable free breakfast quiet dont have to be 21 (you have to be

breakfast was ok ... for the price .. it was a decent value

breakfast is ok you cant expect a gourmet breakfast for the price of the room

limited breakfast options

the staff was great and there was no extra charge for a pet fee

clean, quiet, good breakfast. convenient location for us.

very nice staff at the front desk. nice room, nice gym.

nice gym as well

the breakfast was delicious

lot of the offerings of the hotel were out of order: the washer in the laundry room, vending machines in the halls

no breakfast. no kitchen

we were able to evacuate due to ida with our three cats, and there was no additional pet fee, which was a great comfort at a financially unstable time

unneccessary money plus some because my food spoiled due to not receiving room with full fridege/kitchenette

very spacious room, big bed, kitchen included, laundry facilities.

the staff was pretty nice the price was good with no deposit.... until 50 dollar pet fee.

breakfast no fruits but that's about it

the late check out option.

i loved the convienancy of the location, and i love the kitchen.

i like the fact that it had a kitchenettes, the price was great.

small cockroach, kitchen sink was rusted, a cuple of stains in top of toilet

rooms are roomy and has kitchen in them.

i like the ambiance of the place, the privacy, and the provision of the small kitchen where one could make his own food

the kitchenette and the location

kitchenette is very handy but dishes and cookware aren't provided

breakfast was horrible

at breakfast they was a roach and also in my room

gotta do better with the breakfast my daughter and grandkids came down for breakfast and there was no more waffle mix no

few options for breakfast.

the breakfast was eh

the room, kitchen and bathroom have a nice design. fun retro looking fridge and microwave.

in poor repair, stove top not working, zero kitchen equipment, no kettle, only warm water, only very thin bed cover with additional blankets,

the kitchen sink in the kitchenette was clogged with garbage disposal that wasn't working

lack of kitchen utensils

liked the kitchenette

breakfast needs to be earlier than 6am

allowed me to have a late check out due to my flight being late

staff, owners, pool, beds, rooms, breakfast, everything made you feel like home.

food was good. pool was great

disappointed and lied to about the pool being cleaned

didn't like that the advertised that there was free breakfast that's the reason why i got the hotel room for and every day that i stay there i have no

sonesta claims they have a laundry facility

the breakfast opened 20 minutes late and had no meat and rotten fruits

too many things out of order pool, business office, laundry and broken gym equipment

breakfast would have been better if the hot food (eggs/link sausage)was served everyday

that i guys don't serve breakfast but it says online you guys do, please fix that

cleanliness of the pool.

breakfast consisted of cereal and milk along with a few muffins

on the website say fresh breakfast included in your pay but no breakfast and no discount .

property was nasty, the trash was overflowing, paper on the premises, pool area didn’t stay stocked with towels and trashy

the breakfast was very disappointing in that very little was offered

no breakfast served. bad coffee

parking is easy

parking

i felt unsafe after i had someone crushed my car in parking and run away

pool was out of order

room was dirty ,the wifi didn't work at all not good channels on tv a least and the swiming pool place very dirty

pool not in service

would have liked the pool which looked very nice but weather did not permit

the pool and the staff

the size and kitchenette

have any and housekeeping was gone for the day and they apologized what facility do not have a laundry room but i was able to bring my dirty towels to the desk and and get new ones but i can’t

gym and pool were below expectation

breakfast was great. staff was very helpful

the pool was nice

clean rooms, nice clean pool, and full breakfast

no breakfast

they do need to improve the breakfast options

very poor breakfast and if you're late you missed it (no replacement)

they didn’t offer breakfast!

just breakfast u need to wake up at 5am to enjoys

amenities were typical of good hotels: pool, gym, hot tub was a plus (although the jets didn't work yet), and of course continental

i. like the cleanliness of this hotel, amazing room,pool and breakfast!

the pool was not working

clean. friendly staff. hot breakfast.

it was very clean and offered breakfast

wonderful friendly staff and decent breakfast in the morning

pool area wasn't the best

the internet and television; this made the stay absolutely miserable for older people and young kids and others because there was no means to keep them occupied

and my kids loved the waffles

appreciated that the help desk allowed us to have a early check in

only thing was the eggs at breakfast, they are not very appetizing

close to everything. newly remodeled. great free breakfast and friendly staff

very clean and good breakfast

it was amazing from the room, pool to the front staff was the best

clean, comfortable with a fabulous breakfast

king size bed was comfortable, liked the pool, and close to anything you would need,and wonderful breakfast

the room, hotel, and breakfast was amazing ud83dudc4f

recommended several restaurants locally and we chose the mexican food restaurant adjoining the parking lot and it was extremely good food

needs more shade at the pool

reception was friendly and efficient. room was nice e and clean. breakfast was good.

didn't have the breakfast as per website, but with covid that was expected

left early before breakfast

there was no breakfast or coffee in the room

a couple of lightbulbs are out no breakfast was offered

breakfast wasn't much.

no breakfast due covid

the pool is a great way to relax and staff are super nice

breakfast. only cereal, toast, waffles, no eggs, meats, protein.c

we had a travel trailer and they allowed us to park it in an area in the back so we could

comfortable beds, clean room. missed out on the free breakfast due to covid

the breakfast could be better.

room with many nice features such as a full fridge, an equipped kitchen with dishwasher, loads of drawer space, a desk, comfortable beds, black out shades, big

kids loved the great buffet breakfast and the pool

love the kitchen in my room

the kitchen area was more than adequate, but the best part of it was the large refrigerator

we love the restaurant, the koi pond, convenient shop, pool, staff

atmosphere. feeling of space in the lobby. staff paid great attention to kids.

gym was disappointing

30 in the night, my kids were already in sleepy mood, i took

was there to meet my family who was visiting from michigan, we enjoyed our stay there, specailly kids enjoyed feeding fishes inside hotel

pool was closed for the season

the breakfast was good

very clean, great breakfast selection

pool need to be tended.

breakfast good but not great.

i like the pool the friendly people and the room was nice and cool and comfortable

great coffee, great beds, great a/c pretty outside pool, but didn’t use

good breakfast, but a change of meat choices would be nice.

was impressed by during my stay at this hotel is that they allowed me to park my pickup truck with a 53 fit trailer, i am a truck driver

gym was very basic and equipment old

there swimming pool was dirty , most of the ice machine is bad .

whirlpool was broken and pool was dirty.

have this shuttle that is advertised to take guests anywhere within a certain radius and they rarely use it

pool was clean

close to financial center and restaurants. free shuttle! restaurant in hotel.

the pool was green and it needed cleaning

spa jets were weak but otherwise all else was as expected

was very clean , we had wanted a pool for our kids to swim in and staff put us in a room next to the

nice n clean pool with hot tub

more a/c in the lobby/breakfast area. slightly softer bed.

laundry is not clean

that the pool was closed

only charge $20 for pet fee which is better that most

didnt have quarters for laundry machines, there was no atm & no coin changer so staff adjusted bill & gave me roll of

the pool not being open

no continental breakfast, cafe bar expensive for food quality.

pool should stay open later for adults,

big pot hole in the parking lot

the 1-10 and convenient outside parking near your room

ro trash), to the moment you walk in to the spotless sliding glass doors and

pool is small and gym had very little equipment.

the pool area was beautiful

reception staff and bar staff were friendly and helpful

a bit pricy (10 usd adult / 8 usd kid) for standard food bar was closed most of the nights due to

pool is small and gym had very little equipment.

pool, gym, nice rooms-great value for such a high quality stay and relatively low price

there was no food or room service, the pool is tiny

pool area had debris from the trees all over the sitting area fruits leaves that fell from the tree

wish the pool had been inside

excellent amenities especially the gym. comfortable room. tech friendly. location is excellent!

gym is basic and pool is more for

it had limited options and no pancakes or waffles for the kids

gym is basic and pool is more for kids

the shuttle to smart finical center was a bonus

the shuttle service is amazing

a large room with a full kitchen set up complete with full sized fridge and even a dishwasher

she was able to use the gym to practice her solo and the room had everything we needed and more

shuttle service could be improved with more systematic routing and time

breakfast was mediocre at best

pool wasn’t open due to maintenance.