very poor breakfast and if you're late you missed it (no replacement)

did not eat breakfast. hours were to early.

just breakfast u need to wake up at 5am to enjoys

they do need to improve the breakfast options

no breakfast

they also don't serve breakfast

only thing i can think of is they need more breakfast choices

hotel said free breakfast

no breakfast served. bad coffee

the breakfast was very disappointing in that very little was offered

no shuttle service due to not having a driver.

blankets and pillows for pull out coach never got them lady in dinner room was very rude to my kids telling them no they couldn't have bacon and eggs after i said they could she said i would pay

friendly staff we went to the bar and the staff there was very nice and courteous.

having the shuttle available to take me to an event and then pick me up afterward was a huge plus

brittany at the front desk was great and so was jimmy the shuttle driver!

staff was lovely, room was great, and the pool tired out the kids perfectly:)

nice pool, very nice staff..felt very safe and location was great

breakfast consisted of cereal and milk along with a few muffins

the outdoor pool should be cleaned daily not weekly

centrally located, friendly desk staff; airy rooms, pool was mostly open

there was no food or room service, the pool is tiny

excellent amenities especially the gym. comfortable room. tech friendly. location is excellent!

pool, gym, nice rooms-great value for such a high quality stay and relatively low price

swimming pool is outside

pool, gym, nice rooms-great value for such a high quality stay and relatively low price

i had to wait for the check in after driving 5 hours with my kids until i could arrange a physical card

friendly staff who helped me while i juggled two kids

breakfast has variety of fresh fruit

, great staff ,large rooms with sitting area , lots of great choices for breakfast, large full gym , larger

great breakfast and a great room for family

it was clean and breakfast was included

comfortable, clean, affordable, great breakfast

it was nice and quiet, however the pool was super cold.

hotel was super clean as well as the pool

close to our job and the facility was nice and clean. thank you for the breakfast

breakfast

very quiet; well built hotel. great pool . staff very nice and helpful.

very nice pool, large, comfortable, clean, from 9 to 22

super, super clean; great breakfast; big tv, quiet hall way and safe location

short drive to shopping clean and quiet comfortable bed hot shower with great pressure nice clean pool great on site parking the breakfast biscuit, sausage, and potatoes were delicious as was the

location, affordable, clean, indoor pool (really cold though)

eggs in the breakfast bar tasted fake, very watered down

breakfast was offered with great options

could complain about was how hot the pool room was and how just seating around it watching the kids made my eyes burn from the smell of chlorine

open pool and breakfast

lack of kitchen utensils

the room, kitchen and bathroom have a nice design. fun retro looking fridge and microwave.

the kitchen sink in the kitchenette was clogged with garbage disposal that wasn't working

the room had a kitchenette: electric stove, fridge, and a sink

liked the kitchenette

the breakfast is wonderful as well as the gym; it's worth.

the breakfast was better sunday morning compared to saturday morning ud83dude02 nothing crazy

the breakfast is wonderful as well as the gym; it's worth.

location, in room private kitchen

good choices of breakfast with plent fruits

friendly,helpful staff, great breakfast, perfect location.

they have a very nice laundry room and gym

pool, the breakfast and snacks, but most importantly the staff

gym

simple clean lively decor. great gym! smiling engaged housekeeping

and i am not sure why a property with a kitchenette would not have any pots/pans or silverware

the full kitchen

the kitchen. there should be better pest control to handle the roaches.

rat box right outside room roaches in kitchen

smelled like urine no kitchen utensils sheet blankets stained shower worked good

of the room including the kitchen are spacious and the monday to wednesday evening snacks are very appetizing

the swimming pool is very small and non for kids.

room was somewhat dated, however, the walkable space and kitchen made up the difference for what we needed in a room during our stay

friendliest staff. very helpful and accommodating. breakfast menu different every morning

breakfast is very, very good

faucet didn't even hook on the wall anymore, the connection sprayed water on the roof, it allowed kids to run up and down the hallways banging on doors while ppl

this lady was screaming at her kids telling them badwords

facilities very good - used the gym and the pool

staff was nice but wayyyyy too many unsupervised kids running everywhere

the breakfast could of had more selection

room nice , bed comfy ,great breakfast

the pool and gym were available

hot breakfast

the indoor pool was spot on when it came to relaxation

breakfast is ok. rest everything is good

swimming pool was not ready to be used which was the only thing not fulfilled their promise

everything. great location, breakfast, nice staff. room was roomy and comfortable, pretty pool.

* effective and cheap laundry service * morning breakfast

breakfast is not veggie

the breakfast was good

ran out of potatoes for breakfast around 8:30am

lighted; very clean well arranged and decorated lobby with soft music- feels like home, good hot breakfast/menu changes daily, soft clean bed, friendly staff; will stay here

location and the pool

we are living post co-vid times, most hotels have a limited not cooked free breakfast

the kitchen area and the set up of the suite

laundry on site was reasonably priced and clean

no bag in room for laundry, floor in bathroom was dirty, shower didn’t work, grounds were messy-not maintained

the kitchen equipped with everything

that‘s simple and nice when traveling with kids

love the kitchen in my room

i was surprised to see a full-sized fridge and the little kitchen area is complete with the utensils

liked the breakfast sandwich boxes

fresh fruit in a bowl and herbal teas near the eating area was good to see plus the fact that a gym room was available really made this a good priced accommodation

wonderful breakfast, indoor pool, and excellent location to everything

friendly and helpful staff good gym satisfactory breakfast location

more breakfast meat options not just pork

the indoor gym was very well organized, clean and very welcoming.

the breakfast. they say it’s between 7 and 10 but by 8:05 there is only scrambled eggs.

gotta do better with the breakfast my daughter and grandkids came down for breakfast and there was no more waffle mix no

few options for breakfast.

breakfast was horrible

the pool wasnt clear and had algae

small kitchen didn't have any equipment

kitchenette is very handy but dishes and cookware aren't provided

small cockroach, kitchen sink was rusted, a cuple of stains in top of toilet

the kitchen setup and the room size

i like the ambiance of the place, the privacy, and the provision of the small kitchen where one could make his own food

we loved it. so clean and the breakfast was great.

breakfast was good, bedding and comforter was very cozy. staff was super helpful and friendly.

more choices on the breakfast menu

the staff was great, the breakfast was great and the overall facility was nice and clean.

the pool is nice

advertised breakfast, but was told, no breakfast offered since covid pandemic

no continental breakfast, but coffee makers in room.

didn't serve any kind of breakfast which on the website said they did

there was no breakfast even though it was advertised online while booking, i didn't like that the pool was closed and the consistent housekeeping checks everyday

loved the quietness and breakfast area, the front desk was super amazing, if ever needed to use again i would

the pull out couch was dirty with trash still behind it, the pillows smelled like sweaty laundry

of your conversation for hours with her she treated us like she knew us forever she was great a breakfast and the cleaning staff and everybody else was just as good thank you for the stay will be

the room was clean and very quiet from any road traffic. indoor pool area was very nice.

breakfast not so good

was impressed by during my stay at this hotel is that they allowed me to park my pickup truck with a 53 fit trailer, i am a truck driver

no breakfast no refrigerator no microwave, laundry room was unavailable

didn’t have breakfast, the pool wasn’t available because of the workers, they didn’t have extra towels, it

the price paid included free breakfast, but when we got there, the staff told us the restaurant was closed and no alternatives

no breakfast and ac wasn’t working

had breakfast included in our payment

the room was large with nice tv and furniture. breakfast was hot and good.

breakfast

the breakfast was scarce

i love the breakfast.

great service great breakfast and really hot water!!! enjoyed the stay

the pool is always clean

pool was dirty the whole entire visit roaches were crawling on walls bed was super uncomfortable

not friendly check in staff, didn't not offer wi-fi password or have extra towels for the pool, pool was dirty and no chairs, only one creamer in room for coffee and the coffee pot

pool was very dirty

location for one, the pool had dirty water, noise and prostitution in the area

the location is great. the area was quiet and safe. the room and the gym were clean.

i wish the pool would have been open.

decor in rooms, wifi is excellent, decent breakfast, lobby is clean and right, laundry was a bonus

very comfy with a nice staff hotel looked amazing also. gym was nice too.

clean swimming pool

property was clean and gym was open for usage.

breakfast was refilled as necessary with no wait time

says kids are free, but still continued to charge us an additional $90 on top of what we had already

the pool was closed.

staff was great, breakfast was good, good assortment of fruit

, the agent made me pay for my 2 kids ages 6 months and 8 years old

breakfast selection was limited

i had kids and family , this is freaks all my family and never never never come back this hotel agian

no small playground nearby for kids within walking distance

very clean, good breakfast and excellent customer service!

rooms, had at gym, was near where we went like 30mins tops i would definitely stay again no

pool should be card key operated

breakfast

their was no jacuzzi with the pool

the pool, the shop

the complementary breakfast was not good.

especially the pool

great place big clean swimming pool, great staff clean rooms awesome security

the staff was great and the cleanliness and the pool is awesome

the pool was nice.

cheap and nice pool

the 24/7 kitchen, the bar and beverage station at the entrance were also nice touches

bar next to the restaurant was great

only wish the pool was open 24 hours, as i did a late check in after 10p

bar soap provided to wash our hands is quite drying, but the lotion that is also provided does help

they didn’t clean they pool after multiple attempts of telling them to clean it , and it never got clean still was green

gym awesome

easy to navigate the laundry services which are reliable and efficient

the reception area was simple and clean, and there’s a nice pool at the back of the hotel

breakfast was good

clean which is a major plus indoor pool was open all amenities were open, close proximity to entertainment overall love the

everything but it's new so it was to be expected the breakfast blew my mind i loved it

pool is closed due to covid-19. no fault of the hotel

that the bar is still not open due to the pandemic

pool was nasty.

the room was modern, clean, and spacious! the kitchen was a huge bonus!

it’s clean the staff is awesome my kids enjoyed the pool area ,

kitchen ran out of waffle mix that saturday and the friday morning breakfast sandwich looked a

* gym is pretty good, has kettlebells, dumbbells all the way to 75lbs, bench, couple cardio machines

pool area was ok, but no shade

easy check in, clean rooms, refreshing pool and friendly staff.

nice room, good breakfast.

clean, the beds were great, and the entire room was clean, plus the pool was very clean and the breakfast was very good

wish it had an indoor pool

pool

like the pool and that everything was clean!

breakfast

also there was a dead snake under one of the chairs by the pool, it freaked us out so we immediately got out

was slow, pool under maintenance should be mentioned upfront, breakfast could have brown bread, more options

breakfast quite poor. swimming pool bed were old and some broken

is very clean, breakfast is always delicious, staff was very friendly and accommodating

if i really had to be nitpicking anything i guess the guest laundry area could’ve been bigger cause it was only one washer and dryer for all guests so

are reset every day, conference rm is quite adequate, pool & ,jacuzzi are sublime

the pool was clean

no access to pool or fitness room

great location and love the mini kitchen in the room. was very clean as well.

pool closes to soon should be 12am it’s summer otherwise everything else rocks

there were plenty of towels in the room and the kitchenette had everything you would need

it has a kitchen.. close to the stores . quiet stuff are nice

service was super, breakfast area was immaculately clean and delicious

gym was a nice size for those vacation workouts

booked this place because online it said they have a pool there

everything breakfast to

swimming pool

very nice room. good breakfast.

staff, owners, pool, beds, rooms, breakfast, everything made you feel like home.

breakfast needs to be earlier than 6am

disappointed and lied to about the pool being cleaned

we spent time st the pool but the ground surface around the pool was infested with ants

quite, clean and very friendly staff. very happy with the choice of breakfast

the indoor pool was unexpected and a nice touch

had awesome staff, great fitness room, and indoor pool

you couldn’t take your breakfast back to your room. if you did they would charge you a $100.

the indoor pool & spa

breakfast was good, room was cozy, everything was clean

the breakfast was perfect

kitchen was equipped with all neccessary staff

it was wonderful to be able to cook christmas dinner for my family in the full kitchen, complete with pots/pans, dishes, dishwasher, stove, oven, and full fridge

typical simple breakfast buffet

the pool was clean and the room very clean and spacious

elevators need to be updated to much noise kids running around all night breakfast was trash showers was not good no humidifier

room was clean quiet and breakfast was warm and delicious

better breakfast.

the pool turned green and was closed 3 days into our stay. really a bummer for me and the kids.

the pool was extremely dirty

breakfast was just ok

more breakfast staff

enjoyed the pool the most

no breakfast offered

the size and kitchenette

our room was not clean bed was not made the shower was dirty and the kitchen as well.

it has a kitchen and it's in the heart of the area of houston i'm mostly in.

not any form of paper towling in the kitchenette

kitchenette and parking

kitchen availble

restroom closer to pool

i. like the cleanliness of this hotel, amazing room,pool and breakfast!

amenities were typical of good hotels: pool, gym, hot tub was a plus (although the jets didn't work yet), and of course continental breakfast

breakfast was great the staff was very helpful.

it was very clean and offered breakfast

no indoor heated pool

rooms are nasty laundry smells burned it’s not up to date on pics and no elevator

laundry room was not working my main door was broken in my first room and didn’t lock and the

laundry room was never workable and automatic glass door seems to be very lethal, wanting to shut

customer service is below zero, gym is out of order, pool is dirty, laundry is out of order, no cleaning staff

room was nice and breakfast good.

breakfast was delicious

the front desk girl and the laundry lady

better breakfast items

breakfast

of the gym

no room service for new towels not once did they stop by over a 2 night stay

the shuttle was really convenient

gym was nice but we did not use the swimming pool

great for multiple kids, the privacy of not being able to hear families with multiple kids was great couldn't hear a

better-than-average wifi

wifi required a password and i wasn t informed the password .

hotel staff is very kind and helpfull do not had any problem with wifi

didn’t have no breakfast

the breakfast

wonderful breakfast, free laundry room

property was well taken care of the gym was super clean even the restroom next to the pool and the gym was super clean

i wanted to use the laundry but i found it a little expensive, for a tshirt 6usd seems a lot

pool and the amazing front desk clerk that was working friday nights

new hotel with indoor climate control pool

didn't that we had to ask for kitchen utensils, we only had 1 face towel when we booked for 2 people and that there were only 1

love that they served hot breakfast and it changes

the call went to laundry since it was after 11, and the lady said that since the front desk is closed at that time,

late check out $10

breakfast no fruits but that's about it

phone in my room didn t work and i could never connect to the wifi even after going to first desk about

the wifi worked really well

wifi is very poor

wifi was bad, we paid $34 a week for wifi connection for three devices but it worked only on one

could not get wifi

a better breakfast selection the entire stay was the exact samejuice, samecereal, same toast and cookies

staff is friendly, place is constantly cleaned, breakfast is great!

was not told about the deposit and i could not pay for a early check in

sonesta claims they have a laundry facility

too many things out of order pool, business office, laundry and broken gym equipment

laundry detergent spilled allover three machines and it was never cleaned

rates keep going up,some of the staff have poor customer service,i wouldn't receive all of my laundry or wasn't able to receive clean linen during the day

price of laundry facility

breakfast was pretty basic looks like they give you wats left over not many options

the ‘grab and go’ breakfast is pretty basic (coffee, porridge packs, cereal bars and muffins) but as you can cook in

pots and pans or utensils in the rooms with a kitchenette

room, bed bugs, unclean towels and during my stay never changed the sheets, they said they have laundry problem

was told had to wait 2-10 days then was told they kept it for late check out after i waited

the room was remodeled and nice. staff was accommodating in regards to a late check out.

lot of the offerings of the hotel were out of order: the washer in the laundry room, vending machines in the halls

pool was very nice and clean

only thing i didn't like was that the pool area was close but, due to the covid_19 the hotel had it's reasons

pool temperature was cool and spa was out of order.

comfortable room and our kids loved the pool with a hot tub and drinking fountain

breakfast provided several options

they have a free ev charging cable which is a plus, however there isn’t a dedicated ev parking spot marked near

enjoyable breakfast

have any and housekeeping was gone for the day and they apologized what facility do not have a laundry room but i was able to bring my dirty towels to the desk and and get new ones but i can’t

gym and pool were below expectation

the room design & heated pool.

housekeeping done on request and gym is open 24 hours

like to encourage the maintenance staff to install a clock by pool area

the look and the breakfast was nice very neat and the pool was great.

it was real nice and clean the pool was clean the rooms were clean we didn’t have any problems

pool needs cleaning

rooms, staff, breakfast and amenities were all fantastic!

nice sized room, very quiet, clean pool, friendly staff, nice view

friendly staff, and offered breakfast

like the set up just need it to b a lil warmer but other all it was nice my kids it didnt want to leave

neighbors seemed to have had a party or something at the room next to mine, a lot of kids in that one room

wifi worked great

staff, the gift shop served starbucks coffee

there was no good wifi

ich was great by the way) free parking, free wifi, and a free bottle of water with each room

it was difficult signing into wifi without becoming a member of the rewards program.