gym was a bit small and with not much equipment.

rooms are clean and nice, also small pool in the hotel was a good fun for kids

i really like the morning breakfast, very convenience with four kids

the pool had not been used for years which was a huge disappointment to all the kids

the room was in a family wing and had noisy kids next door all day and most of the night

bar inside and great breakfast

it has a pool and the room are always clean and very

kids loved the pool

my kids raved about the breakfast for our whole vacation (we took a 10 day trip with many stops at

they have an indoor and outdoor pool with a jacuzzi and they have life guards working when the kids are in the pool it's amazing so bring your bathing suits and the rooms are awesome with

very good wifi, underground parking with 12$ for overnight, one of the better hotels i stayed in the us -

two silverfish in my room; wifi was so-so

the wifi was slow and unreliable

the wifi was very slow

free wifi not stable.

the gym is amazing

the gym is excellent too

lovely staff. good restaurant , good gym

the room was nice/clean and the gym was extraordinary

location was very central staff were very friendly gym was well equipped

so nice to have an efficiency kitchen, which had everything we needed

better breakfast than anticipated due to corona. fresh and plentiful.

the breakfast, lots of choices, breakfast area was clean, warm and welcoming, staff was friendly and

staff, breakfast and location

small kitchen is a bonus for longer stays

some of gym equipment was in need of repair

the bar - was poorly staffed

rooms, overall decoration, cleanliness, friendly staff, nice gym, drinking water system

he looked (manager) angry and annoyed while our waiter looked embarrassed

the late check out. the decor was beautiful

very clean and comfortable. the gym was excellent and the location was very convenient.

the gym was well equipped, but more couldn't hurt

room was smaller than it was supposed to be, my kids had to sleep in the floor.

loved the gym & other utilities

the beds late check out

connecting to wifi is unnecessarily complicated

for wifi , poor selection at breakfast

easy check in and check out. bed was comfortable. wifi was easily accessible. tv was working.

the front desk did not tell verbally tell us about the wifi code being different than the website

wifi was down during my whole stay, only a hot spot was available in the lobby.

outdoor pool was great for my kids

restaurant and bar are closed too

nice gym available with lots of machines

were looking for a place with a pool and inexpensive parking so this place was perfect for us

pool was outside and closed.

front desk and bar staff were super nice, the hotel was beautiful as well.

because of covid the bar was closed, there was some very loud construction happening right next to the hotel

pool and gym

liked pool, gym, and location to metro

friendly, welcoming staff, the bar was lovely

no gym no jets i'm tub and room floors were dirty.

there was no gym or pool, as advertised on booking

the coffee shop & bar in the lobby were closed due to covid 19.

also severely miss a gym on site, get that back please

no clear direction to gym/pool area

setting was beautiful. excellent fitness room and pool. on the weekend it was almost empty

grounds, nice gardens, loved the outdoor seating at the bar and grill

we were allowed early check in. four hours early!

and you can do your laundry

else cause i could imagine somebody else going through the same thing that i went through with kids thank goodness i didn't have my children with me this time but i was close to it

everything was clean, smells good and the breakfast was great.

fitness room looked very basic not worth trying to use it

excellent breakfast, very special

sadly, the pool was closed down.

pool was closed i don't think it was ever open at any point so hire a lifeguard please to bring in

our room stunk of smoke which effected the smell of all our laundry

cet thé pool on

convenience to public transport, cheap laundry facilities, friendly staff

wifi on 6th floor was spotty

however there was no wifi at the lobby but it was fast wifi in room

wifi and internet connections and television channels always have issues??

regarding to reviews i had thought i couldn't connect to wifi but except the lobby i could connect to the

clean, comfortable unfortunately the wifi was out the entire week. close to the metro.

bar area need a little more separation from check in

expensive parking and restaurant and bar closed.

an improvement would be a downstairs coffee bar in mornings.

great downtown location. nice pool. friendly staff.

there was a small bar i might have used to socialize if i stayed a bit longer

big rooms, nice pool ( little too cold water), nice staff

wish there was a gym

gym was a standard cardio setup with a few barbells

the swimming pool was clean also, towels were obtained

enjoyable atmospheric palatable fare (albeit shopping mall) and gym within complex/easy walking distance

we really liked the belgian waffles, coffee, and juice, during breakfast

change breakfast sometimes

room continental breakfast

lot's of parking spot, nice breakfast, nice staff. safe place will back again

breakfast attendants act strange and just stare

the website indicated there is guest self laundry - it was cancelled half a year and the web site does not reflect it

nice restaurant and bar attached

the didn’t have a laundry services 

there is a spa attached to this hotel, the staff is wonderful, they remember me, it’s a mom and pop shop and

quietest hotels i have ever stayed at - room 408 good restaurant on sight, and also an incredible gym with plenty of free weights, squat racks, etc - cross fit classes in the am

the breakfast was amazing as well and how everything was set up

breakfast was crappy

location, full kitchen, couch and sitting area with a desk, free happy hours with food and drinks, free

the room, the kitchen and the king size bed was very comfortable

outside area had grills and lots of seating for visiting, and they offered a laundry room at no

breakfast was ok

hot breakfast that was quickly restocked as needed, nice clean pool facilities, access to laundry and gym, clean room that was nice and big with everything working great

the staff was accommodating and we were able to get an early check in

i loved the cleanliness, the breakfast, the pool, the gym and laundry area, and the location

also, i wanted to use the pool but the pool water seemed

an outdoor grill would be nice but the kitchen and 2 fridges are adequate, they'll do the trick

- free breakfast - surrounded by lots of

kitchen was a little dirty but i barely ate there so i didn't care.

the dorm rooms have a/c, the staff is super friendly and helpful, kitchen is decent sized, and there are private rooms if you want one

guests didn't wash the plates and kitchen utensils

wifi connection was terrible

wifi was terrible.

there was no indication offered about wifi, food, services such as a luggage hold area, etc

wifi was terrible, specially the one that i paid for

buses are free nowadays, with wifi and battery recharge facilities

there was a small breakfast area $18 a person

staff were very friendly and good breakfast available

ok breakfast for 15 usd

no breakfast

they even offered us a free breakfast for the inconvenience which they did not have

great property with large rooms, good wifi, very friendly staff! great location!

wifi sucked

wifi was really poor during my stay. the bed and room was nice.

couldn't connect to the wifi with the password

wifi was slow

nice hotel n the pool

added an 18% gratuity when you order food (you have to order and pay for food at the bar before you sit down) - and when presented with the payment keypad, it asks for tip

bedlam with high school/ college kids swarming the hotel, hanging out in stair wells

the lobby is nice and there is a pool and laundry rooms

they got nice bar and coffee shop which offer food/drinks at an affordable price

sized room, top floor small kitchen with microwave ip tv streaming works well good & timely info for building & room access

it was so nice having a little kitchen area, too

location, had convenient check in process, liked kitchen set up.

i also expected more kitchen capability (there's a microwave and mini-fridge), but didn't need it

it created a large puddle on the carpet in front of the kitchenette

with three kids, that was great

amenities were great, gym facilities were fulfilling for what i needed, room space and kitchen worked great for our

minimal breakfast

was welcoming and got us into our room quickly with no issues, the room was spacious and the kitchen was modern and convenient

i know are kids are adults, but when traveling still want them close and this room provide beds for all, since i have a

the breakfast is very simple, only coffee, fruit and pastries.

comfortable, has everything you need, including complementary mini bar, wi-fi and continental breakfast

and well appointed; nice bath facilities; bed was good; coffee and drink bar came in handy, especially all the different milks

as others have commented, i would prefer there to be less plastic waste at breakfast.

and the breakfast is

small but adequate fitness center

nice lobby, decent fitness center, plenty of parking and it's complimentary

i was put on the floor with the laundry facilities

laundry facilities not clean, carpet in room could use a cleaning

i think it should have more selections for breakfast.

laundry facilities in need of repairs

love having breakfast included. room quiet clean. staff very accommodating

wifi isn t really working

somewhat difficult with wifi in the adjacent restaurant. breakfast quite expensive

wifi is weak in room, and not easy to setup 2

wifi

wifi was not strong

bathroom door did not close which was not addressed, and slow wifi.

if it is to supply wifi, they may as well charge for light and water as well

it s for the wifi, gym and complimentary water in the room

wifi was spotty but upon request staff kindly shared staff wifi

spotlessly clean, very comfortable & well-equipped room, excellent wifi

couldn't connect to wifi; short on toilettry.

free wifi was not secure

reserved and they couldn't fix it, staff was unfriendly, no cable tv or anything, had to pay for wifi

i couldn t use wifi bc it was on an open line

wifi on the club level floor was practically non-existent

rooftop pool was nice, gym was

the rooms are very modern. that rooftop bar/pool awesome!

ping pong table for our kids

the pool is nice but it's only 4 and 5 feet, which may not be great for smaller kids

great location, room was clean and comfortable. staff was very friendly and breakfast was good

clean, with a full kitchen (though i didn't cook at all during my 3 days there)

the full kitchen and laundry

ease of checkin, quiet, convenient kitchen

nice to have laundry in the building, but could be bigger

mostly broken laundry machines

enjoyed our stay, our room was huge and bed comfortable and clean our bar tender moises was amazing, he made the best drinks and was very friendly and

the decor in the room was beautiful. as it was very hot the pool was a gift!!!!!

the pool and gym were also very

the hotel is clean and the amenities are just right, the pool is great, the gym too

the whole place is pristine and breakfast in certo was

facilities are 6/10 , size of rooms is good for couple ir small families, also kitchen is good

the sitting area w sofa & desk; small but great kitchen.

the kitchen staff answered in the negative to every

the kitchen was nice to have as was a space to calm ourselves down and take stock of the day

staff was friendly, nice having a full kitchen.

the wifi was a little tricky but all in all i loved my stay.

wifi free and fast

just the cable of the tv doesn t work ,wifi slow!

coffee, newspapers available in the morning in the lobby. free wifi. excellent location!

wifi was not secure.

it states free parking, free wifi

friendly staff, room was clean. wifi worked. convenient to highways, just a few minutes from 95.

no wifi for guest who are not rewards members

book 4 adult then pird for breakfast, then they talk me only cover for two, wifi is hard to get in

no wifi hotel leaking water smelled in hallway

i needed a bit of an early check in , and they facilitated that with a smile

rooftop bar is open at 4pm

roof top bar and piano bar. rooms were very nice as well.

cleanliness efficiency free wifi free street parking happy hour 25$ food voucher free breakfast

couldn't connect to the wifi without issues

the wifi was a little spotty.

the wifi was terrible

so called premium wifi is awful.

wifi was spotty

free wifi was not working and they charged me for the wifi. i didn t like that.

had a microwave, coffee machine, iron and ironing board, safe, flat screen tv, complimentary wifi

the a.c at night became hot and the wifi didn t work .

the wifi wasn't working

the gym you should remove one of the machines and use the space for the weight bench and dumbbell area,

very clean, great location and loved the gym!

person was working the front desk and behind the bar as a barmaid and a waitress

the bar downstairs offered a welcome beverage to two tired parents as

very good location close to restaurants and starbucks is right next door, cheap self service laundry at the property located in 9th floor just for 25

wifi did not work in our room, which is not acceptable for a 4* hotel

the fee also included generic bottled water in the room and wifi

so the wifi and breakfast aren't as complimentary as they seem

hotel offered premium wifi for streaming and video calls

was a charge for wifi

though it’s old, everything was clean and we felt comfortable with our kids

en for an upgrade package) is outdated too

had challenges throughout the trip accessing the wifi - lobby and bedroom using both a samsung and iphone

also the wifi requires you to log in every day

air con and wifi good

the hotel charges a $30/day resort fee that includes wifi but there is a paid internet option for 'advanced high speed internet

had no even decent wifi , i was staying for 4 nights and told them about this problem and they didn t fix it

wifi service

speedy wifi, friendly and helpful staff

free wifi was available at all places within the hotel

did not like the wifi service

the the swedish is large with separate areas four bedroom, living room and kitchen

very useful kitchen in the room. quiet, clean and comfortable, excellent location.

lack of a gym was a negative as was the hotel's website reference to equinox health club and inference that

it was a mini apartment which was great we had a sofa and a kitchen area.

no gym. breakfast is very limited. very expensive. no drinking water in the rooms.

we also liked the availability of tea at the bar area

when sitting to the bar, having to watch the bartender run back and forth to cook in the kitchen took away from the bar

they need more staff - bar was not always open and the front desk was very very busy

staff amazing gave our kids free coloring supplies and snacks!

the woman running the bar area was hitting on me and it made for an awkward moment

i returned to my room on saturday night, i could not get the wifi to work properly

the room is spacious, beds are great and the wifi is working well

any essential information upon check-in no mention of the hotel amenities, no menu, and no wifi password

that the restaurant and bar was closed by 10pm on new year s eve and there was no option for room service to at least to order champagne

the reservation if we were not satisfied when we asked why—at 11 pm, after a 5-hour drive with kids

very convenient great kitchenette & quest laundry helpful staff

location and friendly staff. great kitchen.

rooms, nice balconies, full kitchens, convenient location to shops/restaurants, exceptionally courteous staff

kitchen could use some work, however

the laundry area is simply dirty

the location and wifi.

more options for breakfast

we had a kitchen area and a couch

breakfast is fantastic

the breakfast was great.

the staff were great, everyone from room maids to front counter, to breakfast staff.

large, clean room, very adequate gym, good breakfast selection, free parking.

everything... breakfast was perfect... many choices!..

comes to a hotel this is the type of hotel that i would stay in over and over and over again plu breakfast every morning thank you to the staff for the hospitality to me and my grandbabies you

very spacious for 3 adults, free breakfast location walking distance to rio lakefront

loved the bar happy hour

the coffee shop, bar and resturaunt were all excellent

were amazing rooms were clean and spacious bar in lobby had excellent service the location is incredibly

gym room could be bigger. more cream for coffee in mornings.

no pet fee was awesome

0) each day add up with multiple night stays.

0) and wifi

wifi was not great but this is a problem i find in other hotel brands as well

the wifi was weak and toilet small.

free wifi

little hiccup was the ihg connect wifi was down when we arrived and we were given an alternate wifi to use

the wifi kept logging me out.

excellent front desk eddie, jonathan and all others 2) good wifi both signal strength and speed 3) nice hot water set up with good shower 4) well stocked

the wifi wasn't that great

the hotel was clean and the wifi connection was robust

ate at the bar as i didn’t want to go out and they had great food options and reasonable prices

modern clean fab reception and bar staff

room was clean, staff was great, bar and food was great, the location is perfect

also the restaurant and bar is a great addition to the hotel

the hotel has a nice bar and a nice gym

helpful and friendly service, cleanliness, price for the quality of room, complementary wifi.

wifi didn't work, breakfast is aweful.

wifi in the room did not work and we were told we had to continuously pull the plug out to restart

good location. good wifi. great price. ample space.

wifi is free and works well

we were given an early check in and a room upgrade on a week were washington was almost full

the hotel includes a laundry and a fitness room

spacious, light, great accommodations, comfortable bed, full kitchen, friendly staff

room, great facilities- gym, laundry room, bar

the staff were super friendly and helpful and the bar and restaurant were wonderful for breakfast and a cocktail when we returned from our

member i encountered was incredibly kind and helpful, room was nice

wifi at times was so slow i could not grade my students work

great location, nice design in general, spacious room, comfortable bed, good wifi, good service.

just very slightly worn), wifi was fast, rooftop was lovely, check in & out was smooth

struggled to get the wifi password to work as the front desk guy gave us the wrong code