wifi signal very weak in rooms

poor wifi connection.

i was unable to connect to the wifi

wifi was very slow

wifi was not available and breakfast was minimal

an inappropriate response, given the distance to the restroom and that fact that it was in the gym area which was kept locked

was out of order i chose this hotel because of location and the gym

it’s very old. they don’t allow gym access before 7am. breakfast is in a different hotel.

good hotel with great free breakfast & a nice gym!!!

breakfast buffet, has a gym

food was very good, we enjoyed breakfast every morning

there a mini living room and a small kitchen

also, why isn’t there pancakes every day anymore, that was a bummer, my kids love the pancakes and they only have during the weekend now

shower, breakfast. front desk staff nice

kitchen in our room was so accommodating and convenient

wifi was spotty, froze up a lot

wifi was inoperable. dining was unavailable

the wifi is free. the whirlpool was nice and hot.

the indoor pool and jacuzzi is just amazing

th your wet swimming clothes) to the pool

location was convenient, food was adequate, wifi was superb, room was clean.

to find, quick checkin, clean room and reliable wifi along with a typical hampton inn breakfast made this a comfortable stay

false advertising on free wifi. no signs on front door about do not need mask if vaccinated.

everything we expected was there! good breakfast parking wifi comfy rooms!

wifi, beds and shower

with young kids, a pool would have been delightful

comfort place to stay with family. perfect for family travel with kids.

so the self service laundry rooms (located on several floors) were a much needed convenience

kitchenette, and would’ve been extremely comfortable for a longer stay or if we’d brought the kids

i haven't used the gym, though i could have, and it's also nice that the hotel has it

i found this hotel because it had breakfast, free parking, a gym and laundry room

terrific kitchen staff

the pool was not open

the breakfast/kitchen was so sweet and attentive

the kitchenette was great; we could make our own dinner

the hotel had a great open area bar so we could gather with our friends and family

the nighttime restaurant bar has chicken wings and pizza - frozen pizza heated

so the next day their idea of cleaning was to haphazardly throw the bedspread up sort of like my kids did

location. gym availability.

the large bar area because it was perfect for our large group to meet and visit.

the pool wasn't open due to the time of year, but this wasn't advertised anywhere

the lobby was kept spotless, however the upper floors were not kept clean or the gym.

full kitchen, with everything in it

they gave me a very early check in for free

great gym

they were short on the phone as each day we would have to call the front desk for a new wifi authorization code, and when we asked about

excellent wifi throughout

the wifi connection continues to have problems and the tv remote did not work.

2, the staff at the front desk is nice and helpful 3, the room is modern and comfortable 4, wifi is

the property was fine good wifi too. breakfast was limited and the same each day

the breakfast was awesome, lots of options

the massive piles of laundry in the hall indicated most of the floor was not done

i would have given this place a 10/10 if they have self operated laundry facilities.

to metro runs 7-11 and 3-9 or bus 52 will drop you off on way back if you rode metro hot breakfast with good variety comfy beds

laundry service,even no washer and dryer for the guest's who stay longer

the food and drinks at the bar were tasty and a good price

the gym had good machines, and sparkling water and apples

airport shuttle did not start early enough

of room late check out upon request clean nice amenity products bathtub friendly, helpful

accommodated my request for late check out.

no wifi

to pay for wifi

they didn't have wifi

wifi was not free

no complimentary wifi or breakfast.

the breakfast was delicious with a nice variety

the gym, free breakfast, close waking proximity to the metro, and close walking proximity to many

breakfast choices were limited.

breakfast, location, gym

breakfast has lots of choices but i would like more if they add boiled eggs in the menu

the gym was very warm and there was no water.

clean, comfortable and close proximity to airport with shuttle service.

would have liked cleansing cloths or a spray and paper towels in the gym

decent enough gym

restaurant and bar were a little expensive to me but not outrageously so

would love complimentary breakfast!

didn't include breakfast or parking

be better with complimentary late check out till 1pm ( like most other hotels ) the front desk staff calvin, ryan and karina

no free parking no free breakfast

noman, for serving breakfast with a positive energy and hospitality

to covid there was no breakfast, shuttle or pool

the airport shuttle was on time and the drivers were friendly

pool was big - our kids and their friends spent alot of time in it and had fun

my reservation didn't include breakfast. the menu options for kids weren't much.

bookings says room for a family of 5, but i needed extra bed and had to pay for it so that the kids can sleep

i'm not sure how a very reputable hotel chain cannot have workable wifi in their rooms

good wifi

nothing about wifi or codes, time for checkout, etc

i could not connect to the free wifi that was offered.

wifi, tv and toilet is very comfortable

different options for everybody, also loved the evening mixers, rooms were very clean, little kitchen was well stocked and grocery stores were only a short walk away, also there was a starbucks

breakfast options we’re nice

room with useful kitchen facilities

location, cleanliness, breakfast

complementary breakfast, kitchen sets, sofa very comfortable.

the room was the perfect size for us as the view was great, bed was so comfortable, nice size tv, wifi worked great and shower was hot

comfortable room, good wifi and business center, and capable front desk for arranging taxis, etc

good bed, wifi and hot water.

except for the wifi, i like everything about this hotel

wifi is slow.

when i checked in i wasn t told what floor i was on, the wifi code, etc

the outlets at the bedside table didn't work. the wifi wasn't easy to connect to

wifi access was difficult to maintain

attitude of supervisor on checking out over choice of wifi package

free wifi

very clean room, stylish decor, welcoming staff, airport shuttle.

super clean, there is a laundry on site & they provide you with detergent and all at no cost, the gym has great equipment, bathroom spotless with regular size shampoo, conditioner and

enjoyed the bar and lounge

the location is a little distance from the metro, however the shuttle bus drivers were very accommodating by giving us a ride

the hotel does not have the option for breakfast - there is no kitchen or a space for a full breakfast spread

the location and wifi.

hotel bar had a nice variety of drinks and bar food

breakfast was over too early and there was no room service

breakfast and gym were great!

studio room with well equipped kitchen, very good complementary breakfast, courtesy bus, within 10 walk of public transport

when i checked in, they only gave me one key, and did not share information about wifi, local restaurants

the hotel had a great staff and great services including airport shuttle, breakfast, free wifi.

connection to the wifi was confusing, i ended up paying for advance wife instead of getting free wifi, had to pay $30

is clean, tv is connected to wifi so kids had enjoyed watching tv

wifi in the room never works

free wifi didn't work

specials, quality, comfortable bed/mattress, clean linens and towels, mini frig in room excellent wifi

wifi is not avalubl in room

free wifi

lobby, comfortable room, wonderful bed/mattress, clean, crisp sheets and linen, excellent wifi connection, good cable tv selection, quality job of daily housekeeping, airport and metro

room is perfect, the cleaning was very good, the fitness room was perfectly, for 26 dollar for person you got very good

the views, the bar in the lobby, and the decor are fabulous

the other staff including the breakfast people were great

clean and spacious rooms, clean bed linen. well equipped hotel with gym.

large bathroom vanity sink; great water pressure from shower; friendly staff; amazing hot free breakfast, exceptional value

good breakfast, gym availability

standard breakfast

rooftop bar is open at 4pm

roof top bar and piano bar. rooms were very nice as well.

enough room to bring kids, the room space is very limited

the rooftop bar and indoor breakfast bar was great!

at the hotel met or far exceeded our expectations, specially the bar and pizza shop

the staff was amazing!!! great little rooftop bar and restaurant.

the rooftop bar was beautiful, the staff was super friendly and helpful, location was prime, and for being a

clean room, good wifi

wifi was free and worked well

excellent complimentary wifi too

wifi is fantastic for working

wifi connection was poor and intermittent.

there's a laundry on site

was a false lash stuck on my towel so questionable laundry service goin on, the people at the front desk were not kind at all, not rude but absolutely

but offers all you need including a lounge to work in, a filtered water bar and a small gym

they have a guest laundry room that's pretty cheap and came in handy

to get drinking water you have to go to the gym which is not a major issue.

breakfast, kitchen in room

welcome snack bags for the kids were very thoughtful(frito's, chocolate)

i love having a full sized kitchen

the breakfast was excellent and the extras at night like free food and drinks were a great added bonus

that our room was switched when we got there which was great since i was traveling alone with 4 kids, however, it was not explained that the room was more expensive

the room had body lotion, shampoo, conditioner, bar soap, shower gel and a hairdryer

spacious, light, great accommodations, comfortable bed, full kitchen, friendly staff

the wife and i will be coming back to stay for a few days with the kids

and the gym and laundry facilities were very welcomed during our long stay in dc

it was great that they accommodated us with a late check out as we had a late flight home

wifi was terrible, specially the one that i paid for

wifi connection was terrible

buses are free nowadays, with wifi and battery recharge facilities

there was no indication offered about wifi, food, services such as a luggage hold area, etc

wifi was terrible.

i travel a lot for work and need wifi

better consistent wifi

somewhat difficult with wifi in the adjacent restaurant. breakfast quite expensive

wifi was not strong

wifi

great customer service. starbucks on property. indoor pool and workout room were clean.

pool cold but they warmed it up

the indoor pool was way to cold, didn't even go in.

breakfast should have been arranged like a buffet rather than the waitress telling you what is

i liked my room as well as the pool the gym and the bar.

wifi is slow.

the wifi connection

had no even decent wifi , i was staying for 4 nights and told them about this problem and they didn t fix it

wifi was slow at times

wifi service

rooms, including, kitchen and large dining area

great staff, handy gym, great kitchen facilities, comfortable bed, lovely balcony

the hotel let us to do late check out without fee

i loved that they had a great restaurant, bar and laundry facilities

the gym was also well equipped

good location, comfortable bed, historic and authentic property, free bottles of water, good wifi

wifi wasn t great

the wifi didn t work all that well.

the wifi was a little slow in my room

the wifi is pretty bad. that was my only negative.

arrived early and stopped by to see if our room was ready for early check in and it was

they dont have a decent early check in or late check out

com said there was free gym pass but this was false

i loved the staff, the room, the kitchenette and the towels

the staff is very nice and the room is big and amazing with a kitchen corner

laundry facilities

i didn’t fancy the pool or the roof top

no microwave in room. when traveling with kids and todlers... microwave is must

the hotel even offers the laundry room for its guests, which is perfect if you are travelling with children or taking a long

the pool and gym are terrific too

wifi was erratic, and this problem took too much time to resolve

the wifi wasn't working

wifi was spotty

could not get the free wifi connected to my cell phone, and when i thought it finally did connect, it seemed like it was

free wifi was not working and they charged me for the wifi. i didn t like that.

charging for wifi

tech-wise: wifi is included and there's a huge tv too with 100 of channels to choose from

had challenges throughout the trip accessing the wifi - lobby and bedroom using both a samsung and iphone

also the wifi requires you to log in every day

air con and wifi good

the complimentary mini bar was a nice touch

the breakfast is very simple, only coffee, fruit and pastries.

as others have commented, i would prefer there to be less plastic waste at breakfast.

and well appointed; nice bath facilities; bed was good; coffee and drink bar came in handy, especially all the different milks

and the breakfast is

friendly helpful staff, very comfy beds, wonderful breakfast, pool, great location.

gym, and indoor heated pool

good breakfast

loved our stay, the room was very nice, staff was incredible, breakfast was very good specially considering covid, people wore masks unlike in other hotels

indoor pool. breakfast. coffee available all times. staff very helpful

couldn't connect to the wifi without issues

the wifi was a little spotty.

wifi was weak so there was hardly any internet

so called premium wifi is awful.

ich is a huge issue when you are coming from europe).

gym is small, and has limited equipment but it has just enough not to miss the workout routine

staff are very nice, breakfast has variety of choices and hotel has in-door swimming pool that kids love so much

the pool was also nice

breakfast was excellent. printer did not work. tvs in gym did not work.

the pool could be warmer

so the wifi and breakfast aren't as complimentary as they seem

wifi

the fee also included generic bottled water in the room and wifi

check in and check out friendly and professional staff restaurant/bistro food and staff great wifi

wifi did not work in our room, which is not acceptable for a 4* hotel

there is a laundry room available to wash and dry your own clothes for a low rate

lifts, huge soft beds, beautiful big and well designed rooms, very clean and modern, amazing bar downstairs aswell as a cafe connected to the building, good gym too

very clean and modern, amazing bar downstairs aswell as a cafe connected to the building, good gym too

on-site gym is of very good quality

also the restaurant and bar is a great addition to the hotel

room was clean, staff was great, bar and food was great, the location is perfect

bar was hopping too

the gym was not very clean or nice and the views were suboptimal

modern clean fab reception and bar staff

free wifi and free snacks/ coffee were an unexpected bonus

efficient service, good wifi in all areas, clean rooms and bathroom

stay here for strong wifi and clean, modern rooms

location, excellent wifi, helpful staff, good shower, free tea and coffee in the lounge area, free purified

clean hotel,very good wifi,nice restaurant and bar

gym was very well equipped and i felt safe enough to go for a morning run on the wharf

there are swings for adults and water features for kids on the river, loads of people and families of every ethnicity strolling, taking in the river

whiskey charlie rooftop bar was really nice

the staff were all so friendly and accommodating from an early check in to holding our bags so we could explore after checking out before departure

staff at the main lobby and the rooftop bar were fantastic all around

there is a laundry room on the 9th floor for those staying longer term

location, room, bed mattress, clean, laundry on location.

and -- i happened to like this, but others might not -- the hotel bar seemed jumping on the weekend night we were there

great location! allowed us to do early check in and suite was comfortable.

the gym,the view and the breakfast:)

d to sign in to the slower, public wifi)

wasn t working, wifi wouldn t initially connect, and directtv was unhooked but staff immediately took care of

wifi signal is sometimes unstable

the wifi is excellent

good wifi, and i liked the free bikes

and the pool is the best

food in restaurant, no complimentary gift for special occasion, no slippers, slow room service

the pool area was very nice and for our 25th wedding anniversary they provided wine, chocolate covered

only thing we found too much was the somewhat strange pool lounger costs and the fact that the wellness centre has made the opening hours very flexible

-room service was extremely poor slow, inattentive, and inconsistent

staff was friendly, nice having a full kitchen.

the kitchen staff answered in the negative to every

facilities are 6/10 , size of rooms is good for couple ir small families, also kitchen is good

the cleanliness, and how complete the kitchen was

the sitting area w sofa & desk; small but great kitchen.

a great view and the hotel had everything you'd want from a top hotel including a really good gym

great location. room was very clean. staff was excellent. accomadated our late check out request

close to the activities i had plan clean and refreshing. loved the late check out.

kids loved the pool and

the breakfast was very good and the bed fluffy

breakfast

cold water daily in room, tea and coffee machine, toiletries, cold water available by pool and gym

comfortable room, the spa bathtub was big enough for two people

the bar and restaurant were also very good and the staff were so friendly and helpful

the pool and gym were also very

great location delicious room service food nice bar cherif the bellhop was great

friendly staff very comfortable rooms, beakfast, foods and bar is amazing lastly location is excellent no need to write more words

hotel, facilities amazing, bar staff very friendly & helpful

happy staff very attentive relaxed atmosphere facilities great food and bar a great place to chill

great location delicious room service food nice bar cherif the bellhop was great