didn't have breakfast

coffee shop/ bar was extremely expensive

gym

ability to order and pick up food in house, room was clean and bed was comfortable, early morning shuttle to the asheville airport

no bar with tea, coffee, creamer, etc

pool was dirty

airport shuttle indoor pool

snap check-in, clean rooms, hearty buffet breakfast

it was all great. conf bed/rm, breakfast bar was awesome!

the pool was excellent

the shuttle's driver was very rude and make us feel unwelcome to the hotel

we did not have breakfast as we took the 4:30 shuttle to the airport

clean and close to airport. airport shuttle and park and fly.

enjoyed late check out

there was a gym and a pool

with a broken cooling knob, one drawer handle was missing, location was very noisy, and the pool was not clean

do better for breakfast with better selection.

needs a better breakfast selection is all.

morning breakfast was good

hotel and room was comfortable, the swimming pool was situated outside the rooms

breakfast just coffee

no breakfast

hosts were very friendly and created bag breakfasts so they could offer something extra while their breakfast area was closed due to covid

the only thing that would make it any better is if they still could do breakfast

staff were very helpful and friendly. very plentiful breakfast bar.

pool and breakfast

fitness center and laundry facilities on site

pool not useable.

my son loved the outside pool.

breakfast eggs were a little odd but not too bad.

breakfast not before 6am

location by airport and shuttle, size of room, mattress, staff

also, the kitchenette faucet in the room was too short and directed water on to the counter surface

nice breakfast! very clean! friendly staff!

hot breakfast was not served. pool was closed

the bathtubs are super slick. not good for adults or the kids

location great towels. nice pool area

excellent breakfast.

breakfast was excellent. indoor pool and gym was an added bonus.

things included with your room charge like a full breakfast which was quite good, a clean laundry room, a good selection of frozen food and drinks if you decided to eat in your room, very

first, cabin was new and clean. second, it had full kitchen with amenities.

the kitchen and bathroom were well equipped and very clean

the kitchen had all staples, all you needed was the food

kitchen stove needed repaired front was falling off

full kitchen, jacuzzi hot tub, beautiful river views!

the two pools were also fantastic

beautiful and relaxing views. pool was refreshing. comfortable bed.

small and quaint! room was clean and the spa on site was really nice

hot tub pool spa fireplace peaceful

the cabin came with a full kitchen, two futon-like couches and a beautiful shower

we were informed that there would be fresh coffee made daily but due to covid, breakfast would be a choice of manufacturered packaged muffins

friendly, close, they did my laundry for a small fee

clean, quiet, good tv, paper in the am & a actual continental breakfast!

good breakfast with a really nice gym access only a few minutes from this location

breakfast was pretty slim, with waffles being the only fresh warm option

not made aware of pet fee until after we checked out and were home

breakfast was really good all of the employees worked really hard to make sure our stay was good

property was well kept and the breakfast was delicious

we had a pet friendly room and paid the extra pet fee

indoor pool would have been nice too

the beds were comfy and the pool had a waterfall.

to check in smelled clean although we did not go, i liked it had a bar area that served snacks and

breakfast was good. it was very clean and up to date

they have a wine and appetizer bar around the 5 o’clock hour however we were not there during that time

renee, at the bar the night we were there, was so kind and friendly

location, staff courteous and helpful. breakfast is back, clean, not noisy. will be back

not too big on breakfast, but they had a lot to offer

spa and gym closed.

pool not open

everything!!! great people, good breakfast, super clean rooms!!! fresh cookies!!!!!

laundry hanging in the top floor front window. characters loitering on property.

breakfasts and the laundry facilities were down

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

my room was right next to the laundry room so i was disturbed my entire sty

there were no laundry bags, the shampoo seemed watered down

and wifi were substandard

was very clean and neat the only off thing was the wifi was down for a bit but other than that it was comfortable and completely clean staff was great

could get access to hotel's wifi system

wifi was down only for a bit

handy to have laundry room

nice and clean. big rooms. smiled staff. swimming pool. parking spot for big trucks

it was the executive sweet but didn’t even have room to leave out my double stroller once the kids got unloaded out of it

felt safe.ove the pool and hot tub. great breakfast and price was reasonable.

we enjoyed the pool &jacuzzi, grab and go breakfast was good

clean rooms, friendly staff, great location, full breakfast, highly recommend this hotel

breakfast was packaged muffins, granola bars, and coffee

didn't have breakfast.

the bed, kitchen and bathroom were clean.

breakfast was only instant oatmeals and protein bars

counters in lobby were dirty and the breakfast was all prepackaged and no milk available

always enjoy first thing in the morning or after a day biking or hiking and although they had a pool they didn't have a sap - very

no indoor pool or hot tub

bathrooms will need to be updated in a few more years and pool is not all that great.

pool was just ok and not very clean

pool was spartan.

bar staff were so nice and helpful

my favorite part was sitting by the fire in the library bar in the lobby

need a men's locker room with whirlpool, showers-- more spa like

heated pool. great restaurant. bathrooms amazing! staff very courteous.

spa treatment

in-room kitchen facilities were great, as good as an extended stay hotel

the breakfast was delicious

we loved the mini kitchen in the room

the little kitchen was awesome

breakfast was very good, lots of fresh options

the wifi was kind of spotty while in the room.

big drawback was the wifi

wifi is very slow and sometimes disappeared.

wifi was not good. only half tv channels would tune e.

beds were excessively firm and the wifi is terrible.

breakfast was wonderful.

breakfast wasn’t available

the breakfast is great, my kids loved it

breakfast was great, room was clean,

the waffles were great! very appreciative we got a late check out time of 1pm!

you need cash for the laundry and snack machines so take quarters with you

classified us since my daughter came in with me when i checked in so they put us next to other kids

did not end up using the pool but the pool area was decent and clean

comfy bed and pillows. nice breakfast. sauna and pool were great!

place was very clean, pool was great also very clean

i liked the lobby and the gym had a peloton bike which was nice.

location because of our planned visit to biltmore and also because our children loved their large pool at our last stay

friday’s on site, nice pool and gym. easy parking, beautiful hotel. great breakfast

stool handle would stick and continue running morning coffee bar was pitiful

pretty grounds, pool area kept well water bottles in our room

lots of parking

new, modern rooms. great breakfast. good parking and location.

all good: location room parking

fitness center closed

the fitness center had free weights, a cable machine, stair stepper and treadmill, which was unexpected

the wifi didnt work, the shower when turning on made loud screeching sound, and ac/heater was loud

wifi connect process is too complicate, i got the wifi code, login in successfully after trying

food and service, gym has a few cardio machines and free weights, really nice lobby and strong wifi

free parking, and wifi

wifi terrible

didn't like nothing the website that i booked on said that it was free breakfast and there was a pool

the cost was a little high for a location that did not have a pool or any other amenities.

no pool, coffee in the room or ice available

also the advertisement showed a pool but there wasnt one and there's no way that photo was of the property

filled with boxes, trash or people loitering on the stairs; staff was rude; hole in swimming pool so could not use

necessities were missing: menu for the restaurant, limited and very sparse selection for room service, a lounge chair to relax in, a magazine detailing local restaurants and places to

during our stay, they ensured every guest had complimentary breakfast and good options for room service dinner

food was gourmet from breakfast, to in-room service, to elegant dinners

was a beautiful hotel, the staff were so polite and kind; from the front desk to the vallet and room service

included only means you get a credit to use at the restaurant or room service

no pots or pans in the kitchenette you do have the option to purchase your own, but really

i requested early check in and they were happy to oblige

had a kitchenette but no utensils (pots/pans)

i booked this hotel only for the in built kitchen for our 1

kitchenette was sufficient

employees were nice. laundry facilities

the breakfast was great

the breakfast room was very cramped and there wasn’t very many options.

breakfast without protein

very nice hotel, clean, comfortable, nice breakfast and friendly staff. awesome.

i was able to pay 50 bucks for a early check in.

the view from balcony where breakfast served was peaceful and pretty

clean facilities, great staff and gym...comfortable stay at least possible cost.

breakfast

was very clean, modern decoration, nice breakfast choices and the location was near many other restaurants for dinning

plus the breakfast is good, had a lot of options and the staff were friendly

was very helpful when i asked for a late check out

usually picky with hotel breakfast and coffee, but here it was all excellent

i liked the breakfast bar

size room, cookies during day, coffee out always, hot breakfast and laundry

also the 'gym' faculty isn't great and the pool was so cold and not the cleanest

excellent seating areas and service at bar and coffee!

pool was chilly. no hot tub/spa

our kids enjoyed the indoor pool

a little noise from kids next door but only for first night

gym and pool

really enjoy the home2suite style with nice, fully accommodating kitchen area and a seating area

loved having a small kitchen in our room

great location free washer dryer good breakfast clean

breakfast was good and varied - i especially liked the oatmeal with blueberry jam

clean, quiet, large comfortable room w/great kitchen, staff-very welcoming & helpful on directions, king room had very comfy sofa sleeper &

not much handicap parking

nice pool large room nice breakfast

location, room, cleanliness, pool, hot tub, and breakfast were all excellent, i would definitely recommend this hotel

loved that egg whites were offered, kids loved pool and basketball court

facilities were clean, and my kids loved the pool

the required nonrefundable pet fee

also only a tiny bar of soap and no lotion were provided

gym was clean and great, the pool was outstanding and overall everything was great

kitchen included all necessary utensils and towels were regularly delivered

was able to do some laundry to stay fresh the rest of the trip

wish there was more vending machine options since breakfast bar couldn't be open

advertised free breakfast for this hotel- it is not included

more breakfast options.

didn't have a chance to try the breakfast since lobby is close for covid

breakfast was excellent, also the location

didn't the fact that we didn't have more time to enjoy the pool and historic hendersonville, but our experience at the bw gives us a reason to go back

well-maintained pool with an 8’ deep end

breakfast bar was wonderful

nice outdoor pool

more variety on breakfast bar .same food 4 straight days.

i needed an early check in and she worked it out for me

early check in

the breakfast was delicious

the made-to-order breakfast was excellent and coffee was always available

breakfast was out of this world amazing!

breakfast was amazing as always

the chef provided a delicious and high quality breakfast

the breakfast was well run and we were the only people in the pool when we used it

the breakfast was very good

there were warnings in elevator about kids and hall noise, but there were multiple instances of children running up and down the halls

breakfast was great. the lady over that area does an excellent job and is very pleasant.

pool was small but great and the towels available at the pool was a bonus

nice staff, very clean, large rooms, excellent breakfast, very nice pool

staff were great, including front desk, maid and breakfast

they shut the pool down as soon as we got there.

breakfast and staff

the bathroom door didn't lock. no bathtub. add bacon to the breakfast bar selections.

breakfast was almost gone early. eggs and sausage were good though.

breakfast left a lot to be desired

breakfast from 630 to 930 advertised

clean, neat, quiet, comfortable. everything was in good working order. excellent breakfast.

breakfast had the perfect foods to start the day

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but

the gym and coffee shop are not operational

nice rooftop bar with fire pits which is nice on cool evenings

unfortunately the gym was closed due to hurricane consequences.

great location. upstairs bar was wonderful at sunset and restaurant was delicious.

we used the laundry facilities and found them to be clean and in good working order

need a bicycle in gym better lights in dressing are for make up applicatio

we always love breakfast too

lots of kids there

this is such a nice hotel, i was hoping the breakfast would be a bit better than average fare (powdered/frozen eggs)

the front desk was taking care of a customer, the bar tender came over and checked us in, that’s service beyond just doing a

the pool was delightful, and the room was lovely

bar in the welcome area

their indoor pool being open from 6am-10pm was an added bonus

the indoor pool.... the water temperature was ok but the air was to cold

we wish the hotel gym had more to work with. we had to buy a week pass from a local gym.

it was super clean and super comfortable breakfast was great

they also have laundry for guests, which came in clutch with an 18 month old

only one elevator and it broke down briefly. not many laundry washers and ice machines

great bed and pillows and nice pool area with excellent location and great parking.

there's a laundry room on the first floor, you can buy soap at the front desk

and big family room guest laundry nice mall really next to the hotel (with food options) animal

fitness centre very hot

used laundry facilities all good

self-serve laundry room was a major plus for us

breakfast was a delight

had some noise from a nearby bar on our first night (but it ended by 11:30 pm

nice bar and courtyard and breakfast

the bar wasn't open. we wanted to enjoy the lovely bar and have a cocktail.

breakfast was really nice too with an excellent selection of pastries including a couple of gluten

breakfast got us off to a good start

hot breakfast with options. indoor pool was great!

shocked to learn there was no laundry facilities

nicely appointed pool and fitness area

we loved the pool & hot tub too

the beds were terrible so hard and u comfortable! wifi unpredictable.

was a terrible wifi signal

the big thing: free wifi is only available if you join the marriott bonvoy program

wifi was down

breakfast, parking and wifi included in the price is a big plus.

simple breakfast but good very clean

the breakfast could have been better by providing a waffle maker. and the location excellent.

suggest u place a few chairs in laundry for folks who want to stay w/clothes &

immaculate!great bed/pillows/big rooms. onsite laundry. parking at your front door if requested.

the breakfast area was really nice and clean

in fact the wxyz bar technically in aloft was a ton of fun & they had great staff too

location was perfect and staff was super helpful. the gym and pool were superb

cute and hip, friendly staff, welcome drink, coffee, lovely pool, comfortable room and great location

the lobby and bar area was inviting

a large workout room with large windows that look down on the street, an indoor swimming pool, a beautiful roof top deck with a great view of the mountains, late night dining options,

pool opening hours

the breakfast fresh and well stocked

better cardio equipment in the gym

great clean room in a quiet area. nice to use the pool next door at glo, too!

pool & pool area was clean and inviting

no free wifi, breakfast or hot tub

wifi for the entire property was awful

wifi wasn't great and blocked ports for some pc games

ur room number was not

the wifi at the hotel does not work well

it has a beautiful porch area, great lobby bar and terrific design and decor

the ladies at the bar were fantastic! the drinks were delicious and the room was perfect.

great location , nice gym. nice staff.

our room was on the 3rd floor and we had access to the pool area with our own outdoor seating

the bar and patio area were also great

breakfast was lacking that is the only thing that was wrong

weren't stocked in the pool area in the evening hours

breakfast ran out of pancakes, eggs were not flavorful at all

pool and gym area was very nice as well as the room the kids really enjoyed the pool

we love glo! clean, comfortable and breakfast was good!

pool was still open in mid october, which my kids loved

pool was good for kids and the hotel was in a good location for walking to the center of town

outdoor pool looked nice, we didn't use it though

and the swimming pool

my wife enjoys your breakfast in the morning

there is no room service offerings but great access to amazing restaurants.

beautiful property! room was spacious and well maintained! drinks from the bar were great.

online states a mini bar & room service

no room service

lobby bar is perfect place to relax and listen to great music

the rooftop bar was open but understand due to the hurricane a few areas of the hotel were temporarily closed

roof top bar has great views

breakfast baskets every morning, refrigerator packed with drinks, and optional snacks and alcohol

the rooftop bar was our destination for evening libations

the view from the hotel roof bar was fun

the roof top bar said it was open until 11pm and closed at 9pm, on a saturday, valentine’s weekend

rooftop bar sunset was the icing on the cake

rooftop bar closed earlier than we would have liked for a weekend. small thing.

from location to design choices and the roof top bar to incredible restaurant

roof top bar on the ninth floor was excellent.

my laundry was stolen from the dryer and nothing was offered to help

better breakfast items

they had grab and go breakfast, which was nice

breakfast was mediocre, at best

location...friendly staff...the kitchenette oh and its animal friendly

complimentary morning coffee bar in the hotel lobby

service in the bar was sketchy. understaffed.

is now a bar with live music until around 11pm and it was quite loud in the room

the spa treatment was superb

the spa was also a great experience

great gym

nice gym

room was clean and comfortable, it had a decent gym, and a little convenience store in the lobby which is useful

the pillows were terrible they reminded me of a sack of laundry

to the ashville surrounding mountains, friendliness of front desk and valet parking staff, gym, towels, bottled water

in bathrooms it took an hour, two visit w maintenance and a call from internet provider to get wifi working

internet did not work most of the stay but was given password for the meeting wifi, so all good.

wifi speed is unacceptably slow - 2mbps, it's 2018 already

+ comfortable and clean + close to downtown + stable wifi + spacious room

need wifi in rooms. shower liner had mold/mildew

however, the rooftop bar and lounge area were spectacular

the roof top bar and lounge was soooo nice

the upstairs bar is fun and plentiful

location and having restaurant and bar in house.

wonderful roof top bar and restaurant

i loved the cleanliness and all the things in the kitchen

great location, large rooms with full kitchen

is a great little hotel with full service rooms that include washer and dryer and full kitchen

loved that it had laundry in our room that’s a bonus

full kitchen

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry facilities are in the unit with detergent provided

like the set up of the room with a living room area, a kitchen and separate bedroom

breakfast & social hour

the pool and hot tube was nice after a long day

the indoor heated pool and gym are great additional perks

the gym has nice equipment and free weights

nice hotel, free laundry

pool had a very strong chlorine smell when you open the door to the pool,very overwhelming

great amenities, especially free laundry and the kitchenette

to the hot tub by the pool, and parents were outside while their kids ran wild in the pool and hot tub area

the rooftop area is amazing. the staff are very nice. clean rooms, clean pool area.

nice room, stable wifi

i couldn't get the wifi to work in my room.

downgraded on value for money because 'complimentary' wifi cost 4

have stayed at countless hiltons's and they never make it easy to use their wifi

wifi was terrible. no room service.

not able to use cell phone or text from room even if on hotel wifi. very inconvenient.

free wifi and free parking which is becoming more rare when traveling

in a handicap room so bathroom was not as nice but also cell service was not good even with wifi

no service even with wifi

wifi weak to terrible at different times; hoary white lighting in the room; plastic cups; view to

the breakfast could be a little better

rooms are nice, good breakfast options and coffee

fabulous breakfast r restaurant right down the street, cornerstone

everything was perfect beds location and awesome staff free breakfast and wifi

only thing that i would say could have been better was the breakfast

parking and wifi

lol wifi is awful, considering most properties include high speed access for free

when i asked about wifi staff never mentioned there is a guest, conference and paid wifi

wifi was slow the bathroom door was a barn door on sliders so it doesn t shut

the free wifi wasn't that great but you can pay for faster internet if you really wanted

the log in to wifi was confusing.

wifi wasnt good enough.

of the hotel was under construction, so the outside pool couldn't be used and wifi was out of order

also learned that room had a wifi router expander in the room, and we d rather not sleep that close to one

is basic with no frills but extremely clean, very friendly staff, excellent wifi and has free parking

big closet, suitcase storage under bed, we’ll-planned kitchen, and nice shower

a trader joe’s, whole foods and harris teeter, so you can make good use of the well stocked kitchen

the full breakfast was great, the staff very accommodating

it's a brand new hotel so everything is new obviously; great kitchen full-sizing fridge, two burner stove

we loved the color palette the details in the room, great kitchen

the pool was very busy, but it was during spring break, so it’s totally understandable

fully equipped kitchen along one wall

the gym and pool area were well equipped and easily accessible

the edge of downtown ample parking, clean,great, breakfast very nice facility

noise made by the other guests, specifically a group of kids

loved the style of the b&b. loved the location. loved the breakfast.

my husband is an eggs and bacon guy. so he didn't eat breakfast.

had a lovely breakfast with delicious pastries, fruit, coffee, all of which were elegrantly set out

hotel was extremely comfortable and beautifully decorated- it felt like a bed and breakfast

breakfast was just lovely and best we've had at a b&b

we enjoyed the pool (no one else was at the pool, but us)

there is a pet fee though, but it was expected and cheaper that other hotels around

the rooms were very clean and decor lovely. continental breakfast was great.

reasonable pet fee

location, room cleanliness and breakfast.

wifi was non existent

my room was at the very end of the hall where the wifi didn't connect..that was the only issue

it said free wifi and hot breakfast but you had to pay for breakfast.

wifi didn t work in am- or at least couldn t connect to internet

wifi was spotty at best but not a problem

and they serve breakfast

would have liked to have an oatmeal option for breakfast (but truly it wasn't that big of a deal)

staff, very clean, great coffee, enjoyed the games, pool was open and heated, quiet and very

pool with fun games

though we did not make use of it, there is also a gym near the lounge area and an outside pool as well